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Is the Customer Always Right?
Harry and Simon discuss their recent experiences in the auction world, touching on community engagement, the rise of cash buyers, and the challenges of customer service. They share humorous anecdotes and lessons learned from their interactions with clients, chuckling about the importance of clear communication and the need for second opinions in the valuation process. The conversation highlights the significance of local businesses and community support, especially in times of economic uncertainty. Oh and that the customer is not always right.
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