Latest / Authentic Living / Creating Connection to Find Your Authentic Self with Tatiana Poliakova
Transcript
- 0:01Welcome to authentic living with Roxanne, a place where we have as conversations about
- 0:08things that really matter in our lives.
- 0:11And now here's your host, Roxanne Derhodge.
- 0:35Everyone, it's Roxanne Durgeshont with authentic living with Roxanne.
- 0:39So today, I have someone, you know, Tatiana and I connected that.
- 0:45I'm gonna say about a couple of weeks ago and, we had a quite a conversation that I was quite
- 0:52in impressed with.
- 0:53And she's, been a high level executive and a female that has, I would say, lived a life that
- 1:01is quite fascinating.
- 1:03And she's the CEO of her company, CEO being chief expression officer, which I love, that
- 1:13title.
- 1:14So Tatiana, thanks so much for coming on today to spend the time with my listeners.
- 1:20Hi, Roxanne.
- 1:21I'm so excited.
- 1:22Thank you very much, for having me here.
- 1:26It I had so much fun last time we connected, so I really look forward to our conversation
- 1:31today.
- 1:31Well, and I, you know, well, you probably could have just hit record then, you know, because we
- 1:35we talked about so many things and to replicate the same conversation, you know, is difficult,
- 1:40but I'm sure we'll get a lot out of things today.
- 1:43So let's talk a little bit about you.
- 1:45You've been, and levels of leadership, that I would say, you know, you've kinda hit the glass
- 1:54ceiling in lots of different, high level executive positions mostly, male dominated kind
- 2:01of a leadership positions.
- 2:02But let's before we get into that, let's tell them a little bit about kind of your
- 2:06beginnings, like, and, so that people can kinda get a context and understand your frame of
- 2:12thinking and and the space that you grew up in.
- 2:14So tell us a little bit about, your upbringing and and a bit about, you know, what what kind
- 2:19of things you learned along the way early.
- 2:22Yeah.
- 2:22So I actually grew up behind the iron curtain So I grew up in former Soviet Union.
- 2:29And I grew up in the environment where from very early on, I learned how to speak the truth
- 2:35to power.
- 2:36So I was lucky to be born, and the family was So my my granddad, used to be a senior
- 2:45executive in, well, in Soviet politics.
- 2:49So he was actually at some point, the mayor of Thailand and then representative of Estonia in
- 2:54Moscow.
- 2:56And, my stepdad who raised me was one of the leading crooked scientists in literally rocket
- 3:03scientist running a big part of a Soviet peace program.
- 3:08And my mom, a doctor, So and I was the only child.
- 3:12So being in that time of type of the environment, where your thinking is challenged.
- 3:20And and I'm a little bit of so well, quite a lot of the rebel, I would say.
- 3:25So it hasn't been always a smooth sailing.
- 3:28There was a lot of, resistance sometimes from me and also there are a lot expectations.
- 3:35So then, you know, one of the stories, one of the stories would probably I didn't realize yet
- 3:40at that time, how much it defined me then?
- 3:44Where now when I have been on the journey of human behavior, I realized how pivotal, like,
- 3:49how important that actually was.
- 3:52Because I was also quite dreaming chat.
- 3:55You know, I I will I like looking in the window and dreaming about something.
- 4:00And so I was doing in the school where we had the extensive German language.
- 4:07And, And of course, it didn't contribute necessarily for my progress in the German, in
- 4:12the German language itself, and so dedications can be quite strict.
- 4:17And one day, when I was around 8, my mom was being called into school.
- 4:22And then the one thing that I remember is walking back from that meeting that my mom had.
- 4:29And the snow was falling, and I remember the snowflakes falling on my things, on my skin, I
- 4:35see my mom's crying, and I'm thinking to myself, I wonder what did this teacher tell my
- 4:41mom that it set her in that stage?
- 4:44And, actually, what the teacher asked, which I later found out, is whether my mom, had a birth
- 4:51trauma during my birth.
- 4:53So because because, obviously, my progress in German wasn't very satisfactory.
- 5:02So and and I think that was a moment when my mom came and the rocket scientist husband said,
- 5:09well, no, Tatiana is not stupid, and we're going to make a graduate with honors.
- 5:14So and that was a journey where also my own rebel self kind of said, yeah, I'm going to
- 5:21prove to them.
- 5:22And of course, I did have the support, of Yeah.
- 5:26Of quite intellectual man in my life.
- 5:31And, on the other hand, it's also created a lot of approaches and thinking about achievement.
- 5:41Right?
- 5:42So because, of course, then I'm thinking, well, if I don't achieve who am I?
- 5:47So, of course, without that moment, I probably wouldn't end up where I was in in the
- 5:53leadership in the city and wouldn't have had that journey.
- 5:57On the other hand, also that moment created all the discovery, which I'm on right now,
- 6:05discovery of my authentic self and helping my clients to be on that journey because who are
- 6:11we without achievement and what actually achievement means?
- 6:15Because so often, I worked with a lot of executives who are on the outside.
- 6:21Have a lot of success.
- 6:23And on the inside, feeling quite empty and unfulfilled.
- 6:28So what actually success mean and what differentiates conventional success from true
- 6:35success and from being successful from success, team.
- 6:40I would So I
- 6:41would think, like, coming, like, you know, like you're saying, growing up around the behind the
- 6:45iron iron curtain.
- 6:47Like, there are some assumptions that I would say.
- 6:50Like, I grew up in Trinidad and Tobago.
- 6:52So I grew up in an island and the perception that people have at me as well is is lot
- 6:57different.
- 6:58So only child growing up in a upper middle class, kind of I'm gonna say more, you know,
- 7:06aristocratic potentially family.
- 7:09I'm gonna assume and you tell me Tatiana because I think this is important that There
- 7:13were certain there were certain expectations of you relatively quickly or early.
- 7:21That was defining kind of the path you were gonna take.
- 7:23So tell me a little bit more about some of whether it's implicit or explicit expectations
- 7:29that you had.
- 7:30Growing up in in the family you did.
- 7:33Yeah.
- 7:34Definitely.
- 7:34Definitely expectations.
- 7:36Expectations of, working as hard as one can at school expectation of, being good at maths.
- 7:43Well, and that one probably came to me quite easy, with maths.
- 7:47However, being putting a lot of effort in in in probably vera vera of subjects.
- 7:54And and and and delivering results.
- 7:59And, of course, I remember I remember my granddad told me that, Tiana, all this
- 8:09knowledge that you acquire, that that that's your biggest asset because, you know, his his
- 8:15family himself, you know, he, he comes from a Estonian family that actually during Soviet at
- 8:21the beginning of Soviet Union was sent from Estonia to Kazakhstan.
- 8:27And, I think he was one of the 4 children.
- 8:31And his parents died very quickly.
- 8:34It was, like, early 1920s because it's, of course, that changed, you know, from Estonia to
- 8:39the and all the boys were put in different orphanages.
- 8:43So believe it or not, my granddad, when he grew up, He was super grateful to Soviet Union.
- 8:50And I asked him.
- 8:51I said, Granddad, why?
- 8:55Do you know, your family was moved?
- 8:57And he said that So the union gave me education.
- 9:02And and and so and that's what I was raised with.
- 9:05I guess the sense of optimism Do you know, yes, there are challenges in life, but we're going
- 9:10to overcome them.
- 9:12And education is the most important thing.
- 9:14So make sure you take the full opportunity of what, the country gives to you?
- 9:21So that whole value of and I can think of my upbringing.
- 9:25So with my ancestry, it's, you know, they moved to the Caribbean, in their early 1900s or even
- 9:331800s and from India.
- 9:35So they came as indentured laborers from India, and I they believe some potentially on my
- 9:41mother's side from the Middle East, And so in the islands, of course, as well, because it was
- 9:47a British colony, the the the one of the first values I remember learning is as education is
- 9:54power.
- 9:56Yeah.
- 9:57Right?
- 9:57It's not unlike what you're saying about what your granddad learned after coming from
- 10:01Estonia.
- 10:02And in fact, you know, you have value when you are educated.
- 10:07Yes.
- 10:08Exactly.
- 10:09Exactly.
- 10:09And it means and and it means you have to pay attention, and it means you to work to the
- 10:15hardest of your ability.
- 10:17So that's that's definitely was an expectation.
- 10:20And and there was always an expectation that I will go to university.
- 10:25Mhmm.
- 10:26K.
- 10:26My mom used to say to me at three years old because, you know, Of course, the opportunities
- 10:33weren't there with with my parents.
- 10:35You know, they were smart people, but there wasn't the academic So the economic ability to
- 10:41go to university.
- 10:43My dad went on further as he became an executive, but my mom, became a nurse leader on
- 10:49in life as well.
- 10:50But earlier on, that was not there was not the capacity to be able to do that.
- 10:55And I remember quite quite young thinking that, and being told you were who you're gonna go to
- 11:00university.
- 11:01I don't even know what a university was at.
- 11:03You know, four or five years old.
- 11:04But I remember thinking, that thought process being something that obviously had been told to
- 11:11me relatively quickly and it was kinda like one of those things.
- 11:14Did I even know what they did there?
- 11:16Probably not.
- 11:17But, again, that whole imbuing of the the beliefs that get put into you, which obviously
- 11:24a lot of it is very, very positive, but I guess the other part of it, which we're gonna talk
- 11:28more about is how do certain parts of you get locked off in the process, which is not a bad
- 11:34thing in certain areas of your life.
- 11:36Absolutely.
- 11:37But in some other parts, like, you talked about the little girl that loved staring out the
- 11:41window, and I'm curious about, you know, that space that you would go to, you know, maybe
- 11:48German was the, the love of your life at a young age, but there must have been things that
- 11:53potentially, I'd love to hear about what what kind of things that you find out about yourself
- 11:58as you as as you kind of went on your journey and reconnected to that part of yourself.
- 12:03Yes.
- 12:03It's it's it's this creative part, and it's and that's and that's this dream of part.
- 12:07So at that time, for example, I really wanted to be I wanted to write a book, for example,
- 12:13right, and now I'm working on my book.
- 12:15And and yet, Russian language was one of my weaker subject, So I remember having called
- 12:22this fantasy and all the stories, which I put together, and I'm thinking, oh my gosh, but I
- 12:27make so many spelling mistakes.
- 12:29So so and, of course, everything, you know, the expectations are that you have to be really
- 12:35good at what you choose.
- 12:37So as a result, I almost, like, you know, almost that belief nobody told me you cannot be
- 12:43right.
- 12:44It's it's almost was a result of of this thinking of I have to be good, at what I
- 12:51choose.
- 12:52And as a result, oh, yeah, if I'm writing the spelling mistakes, I'm sure I cannot be a
- 12:56writer.
- 12:57Right?
- 12:57So because it has to be perfect.
- 12:59And now we all know that I cost writers and, you know, spellings, whatever.
- 13:03There is, you know, what, the check checking, and it's all okay.
- 13:08Right?
- 13:08So so that's the the that's creative part.
- 13:11And, Yes.
- 13:13And also the stability to to mess up.
- 13:15And
- 13:17Well, and and that that the permissiveness now in and we talk about this.
- 13:21Obviously, We'll talk a little bit about your kind of tenure as an executive, but, I think as
- 13:28of late, maybe in the last be 10 years or so, we talk more about feeling your way to success.
- 13:34That was not a concept, per se, that were was openly discussed, and I think it's more
- 13:40permissive today.
- 13:41Right?
- 13:41Like, a failure way up to the top was not something that I learned as executive in my
- 13:46twenties.
- 13:47It was like, if you screw up, make sure it's not that big, so it's not gonna impact things
- 13:53so you can kind of, you know, bounce back from the mistake.
- 13:56But in today's day and age, we talk about failure as being such a key element to
- 14:01succeeding in whatever path that you're taking.
- 14:04That's true.
- 14:05And I still believe in a lot of organizations for show and finance, it's still the subject,
- 14:10which is, which is not very welcomed probably.
- 14:16I think, well, HR executives, they understand that and some senior people that relate to
- 14:22that, but it's not the culture, I believe.
- 14:24So it's still I see it in my clients when I start saying, well, failure is away.
- 14:32Way to work losing a job, right, because, of course, some mistakes can be very costly.
- 14:38Right?
- 14:38So if you if you are in charge of 1,000,000,000 of of dollars.
- 14:44Right?
- 14:45You don't want to make a mistake on one hand.
- 14:49On the other hand, If the recognitions that we all make mistakes, and that's a way to grow was
- 14:59more acceptable.
- 15:01Then it might be that in some situations, the traders would speak about their wrong positions
- 15:09much early on.
- 15:11It might be that that they would bring it to the to the attention with much bigger openness,
- 15:17and we might have been able then, to avoid the crises which we had.
- 15:25So the the perception of perfection, and I and I'm I'm truly, you know, this is my thinking,
- 15:32and I I can really understand it depending on the sector that you're in.
- 15:35If you're running, like you said, multi, multinational, multi 1,000,000,000 dollar
- 15:40company in finance, the difference of somebody not being microscopic could be detrimental.
- 15:46But the counter side of what you're saying is that peep because people are petrified,
- 15:51potentially to admit that there has been failures or there's patterns that would go
- 15:57against the strategic plan.
- 15:59People are less likely to come forward.
- 16:01And like you said, some of these huge crashes that we've experienced in the eighties and
- 16:06stuff like that with the bank industry industry or even in the US, what we saw, more than
- 16:10likely, if if there was that ability to say, I know this is not this is gonna sound kind of
- 16:16out in left field However, this is what I'm I'm seeing here, or I know it's something we've
- 16:21never come up against, but this seems to be a reoccurring, theme then we might be able to
- 16:28circumvent things that because you're allowing that person to be creative.
- 16:33To be outspoken to to to potentially have possibilities and not feel like they're, being
- 16:40viewed in a different lens that's not conducive to looking a certain way, say, in in banking or
- 16:47in you know, engineering or all those kind of, you know, left brain kind of specific
- 16:53industries, where, you know, it's more it's more Whereas I think some of the more, creative
- 17:01kind of environments, it's it's we allow that a bit more.
- 17:06Yes.
- 17:06Exactly.
- 17:06And and that's why the concept comes also if you look at the at the corp and corporate world
- 17:11more from the world of technology, right, because I I I think in this book,
- 17:15$3,000,000,000 coach, there is even example there, how the Google department, one of the
- 17:22Google departments are actually celebrating what mistakes is made because because then,
- 17:28actually, the people, the employees are paid even bigger bonuses.
- 17:32Because, a, they tried something new.
- 17:36And, b, as soon as they realize that they are going the wrong way, they spoke up about So
- 17:43that's something that needs to be celebrated.
- 17:46Because, really, we're talking about creating a confidence, creating a confidence in people
- 17:53that will allow them to go to spaces that It's like a mind melt, right, if people can really,
- 18:04think and be outside of the box and take a step into something.
- 18:10You're gonna go and get to a, like, you're gonna be disruptive without a doubt for sure.
- 18:16But you could probably come up with some amazing things.
- 18:19Exactly.
- 18:20Exactly.
- 18:21It's having this psychologically safe environment that a little bit of the buzzword,
- 18:26to have that environment where people can honestly press the point of view and all
- 18:32honestly speak up where they believe a mistake has made and stand out to to so called failure
- 18:39as as something as a path forward.
- 18:42For example, my own coach, he sends flowers to his team when they mess up.
- 18:48Right?
- 18:49It's celebrating that.
- 18:50Of course, if we continue making the same mistake day in and day out, this is not
- 18:55something, you know, that's like, everything to the extreme becomes, you know, every strength
- 19:01to the extreme becomes a weakness.
- 19:03So when when it's a mistake from which we learn, that's fantastic.
- 19:07What a great opportunity?
- 19:10So let's talk about the industries that you went into.
- 19:13Right?
- 19:14So here you found, you learn the lesson about, you know, maybe I can't dream about maybe
- 19:22potentially being creative in certain realms as a little girl.
- 19:25So you kind of thought, I'm gonna go and focus where I'm really good.
- 19:30And I said, like, your your rocket science, scientist's father, obviously, very left brain,
- 19:36very analytical, math oriented, all that stuff.
- 19:40So you kind of somehow figured out things, and then you learn the value of, hardware pays off.
- 19:48And when I'm a good at a skill, if I get better, doors open for me.
- 19:52And that's exactly what started to happen.
- 19:54Tell us a little bit about where that took you on your path of leadership.
- 19:59And, you know, I, you know, I know we're gonna get to the point where we talk about you know,
- 20:04high achievement, but when there was something different that start to present itself for you.
- 20:09Yes.
- 20:09Thank you.
- 20:10So it it is interesting when you actually were saying it, what also came to me is that, yes,
- 20:14of course, it's it's living into one strength.
- 20:18And yet, I didn't go and study maps.
- 20:22I went and studied international economic affairs.
- 20:25And and that one of the the first requirement was German.
- 20:29So I actually actually when
- 20:32I was circle back to the German again.
- 20:34I circled back to the German.
- 20:35Well, it was it was the first foreign language.
- 20:37And for me, it was German.
- 20:38So I knew that I needed to be very good in German.
- 20:43And in fact, the same teacher who made this comment, she came to my graduation and
- 20:48apologized because she heard me speaking.
- 20:50Right?
- 20:51So and that's also taught me a very important lesson that even if somebody perceives, that
- 20:58you might be not good at something.
- 21:00Actually, if you put effort in it, you can you can become so good that you even go to the one
- 21:07of the best universities, where this is a requirement and and also even go and live in
- 21:12that country.
- 21:13Right?
- 21:14So it is possible.
- 21:16So so hard work was kind of a very big component.
- 21:21And also now when I'm thinking back, it's also ability to dream And, and for me, one of them,
- 21:28there were couple crucial moments that opened open to doors, And one was actually when a
- 21:34scholarship from Germany came to select, us from the university to go and study in Germany.
- 21:40And, the girls, so they were like an old German group.
- 21:45There were there were 13 of us that's already at university.
- 21:48And there were 3 girls and 10 boys, and all the boys were invited.
- 21:52And the girls were told not to come.
- 21:55So be yes.
- 21:56Because as my German teacher said at that time, well, you should be thinking about your
- 22:01personal life.
- 22:02Right?
- 22:02Oh my gosh.
- 22:03I was furious.
- 22:04I was eighteen.
- 22:07Getting married.
- 22:08Right?
- 22:09So I thought, I'm going to prove that I can get a scholarship.
- 22:14And then I literally wrote so many letters to so I I think I I went to the library and Ira, I
- 22:21literally found all the possible German foundations.
- 22:24And eventually, I found there was one.
- 22:27I got so many nose, of course, talk about getting nose.
- 22:30And it it didn't matter to me.
- 22:33And then eventually, I got one fund foundation that was prepared to sponsor to finance me, to
- 22:38finance my study in Germany.
- 22:40So that was a very big moment.
- 22:42Again, like, Antonio and sometimes late in life, I forgot disability to get so many noes
- 22:47because once you become accustomed, to more easier.
- 22:50Right?
- 22:51Actually, once it becomes accustomed to more yeses as well.
- 22:55And sometimes one needs to learn how how to go for noes.
- 22:59Because there will be years in in the sea of nose.
- 23:03Right.
- 23:03So get the get the get the 50 nose out of the way first.
- 23:07And then you by the 51st or 52nd, they're gonna you know, you're gonna have worn them down
- 23:12potentially, and you're gonna get to a yes.
- 23:14Right?
- 23:15Which is a very male characteristic.
- 23:17Let's go let's talk.
- 23:18So let's talk about what you went on and, like you said, you were a pretty high up in the
- 23:25German Banking Industry.
- 23:28So tell us a little bit about that because I wanna talk a little bit about that whole
- 23:32concept of that you're driven and you don't take no for an answer and how that kind of
- 23:38translated out into some of the steps and kind of those the step ups that you were able to
- 23:45make in some of these environments.
- 23:49Yes.
- 23:49So if somebody So so when I, was in Germany, there wasn't an an an opportunity to go and
- 23:59interview, with Dresner Bank.
- 24:03And, actually, I remember people were telling me, oh, Tatiana, but in order to get that job
- 24:08at the Residen Bank, you need to finish your degree in Germany.
- 24:10I was like, well, I'm going to try to do it, with my actual Soviet degree.
- 24:15And, again, there was there were many moments like this.
- 24:18You know, when somebody says, you know, and then when I got actually that job, in this
- 24:24management management training pro or management development program.
- 24:28I was the young I was literally the youngest in that program because majority of Germans going
- 24:33for that program.
- 24:33We're already late twenties, and they never have had anybody from former Soviet Union for
- 24:39sure at that time yet.
- 24:41So it they they took a big risk on me.
- 24:44And and so often there were moments then, actually, they had to prove public interest of
- 24:49Germany, I think, to employ me at that time.
- 24:52And then there were a lot of difficulties for that.
- 24:54And, again, I went and investigated the legal them, and I connected with the, actually, with
- 25:01the head of HR address in the bank at that time.
- 25:04And I explained to him how exactly, do you know, where we have potential loopholes.
- 25:09So it was fascinating experience, even going through that process.
- 25:14And of course, not being from the system, from the country, that's also probably gives, a lot
- 25:21permission.
- 25:22Because I think when we grow up in particular system, in particular country, there is
- 25:27particular ways how we operate.
- 25:30And we think, okay, This is a dumb thing.
- 25:32This is not a dumb thing.
- 25:33So my huge advantage was that I came from totally different culture.
- 25:38So I just choose to be myself because I was not on the influence of those rules.
- 25:47So as a result, and also because I because by that time, I was so unusual.
- 25:54It's it's created many interesting meetings.
- 25:56So, like, for example, I would work directly with a board member of the Dresner Bank.
- 26:01And and the board members of the Dresner Bank would be sitting in a separate building.
- 26:05So, normally, you have to be almost like, you know, mid level executives to be able to speak
- 26:10to them.
- 26:11So it was unheard of that twenty two years old girl or young woman would support a board
- 26:17member of Dresner Bank And Negotiations with Gazprom.
- 26:21And yet, those opportunities sit ridiculously on one hand, what created almost for me.
- 26:29And I think the difference is that when there was a moment, I would just go for that.
- 26:34And and I remember a lot of my German colleagues in France, they might not because
- 26:40because they had all those memos, all those, you know, rules in the hat.
- 26:45Right?
- 26:45That's
- 26:46They had those they had those, like, memorized and you didn't get they didn't quite
- 26:49figuratively didn't give you the memo.
- 26:51So you just got kept going after whatever you wanted to at that point.
- 26:54Yes.
- 26:55Yes.
- 26:55And I think this is, almost this is a freedom And and this is almost a gift from being an
- 27:02outsider.
- 27:03Of course, being an outsider creates a lot of challenges.
- 27:08It also brings a lot of opportunities.
- 27:10Even looking at the accent, for example, right, nobody could judge my German accent or my
- 27:15English accent.
- 27:16Because, you know, nobody could place me where exactly I'm, well, they know I come from
- 27:21somewhere, like, in Eastern Europe, But you know how what I mean to them, when people when
- 27:28people connect with each other, there are certain particular biases, a certain particular
- 27:34stories without ourselves.
- 27:35And if somebody saw different, the right ones are just in that.
- 27:39So was it it it really, to some degree, was a gift the difference or the way you perceived
- 27:46it.
- 27:47Right?
- 27:47Again, be based on your mindset and kind of what you had learned was to work any card.
- 27:53Don't give up.
- 27:55And if if there's a shut door, there's probably a couple of others that you can try and keep
- 28:00trying.
- 28:01So that tenaciousness was something that I would say, you had from a very young age.
- 28:07Yes.
- 28:08Yes.
- 28:08Exactly.
- 28:09And an action now when even speaking with you, I'm thinking the fact that academic achievement
- 28:15probably didn't come to me very early on that easily.
- 28:19You know, so it's it was more secondary school when I really flourished around the primary
- 28:23school.
- 28:24That's probably helped develop those features.
- 28:27Right.
- 28:27Right.
- 28:28So let's let's talk a little bit about so, you know, you had went on and did some amazing
- 28:35things.
- 28:36Like you said at Dresna Bank and and and and bank in finance, in your executive career.
- 28:43So what what created the shifts for you?
- 28:48Like at some point, you may start to make shifts from being an executive at that high
- 28:53level.
- 28:55To be doing what you're doing today.
- 28:57So tell us kind of what that path was and and going back again, I'm, you know, I'm curious
- 29:04about the story about the authentic self and and where it brings you today.
- 29:09Yes.
- 29:09Sure.
- 29:10Sure.
- 29:10And it has been a long journey because, Drazna Bank was at the beginning.
- 29:14And then, you know, I I left it all behind, and I went to the United States still in pursuit of
- 29:20my, really American dream and and, you know, the American business school.
- 29:24And then, you know, the many other banks later, I remember when I was, at this business school,
- 29:30it shows also the journey.
- 29:33I literally wouldn't go to classes.
- 29:36If they didn't have foremost in them.
- 29:38So if we go to, like, nineties, that's, well, I had to go to human behavior class to get a
- 29:43pass, and I would do that.
- 29:44But I couldn't get it.
- 29:45I was like, come on.
- 29:46It's such a soft subject.
- 29:48Right?
- 29:49Like, you know, give me a black shoes formula.
- 29:52Like, why are they teaching us something like human behavior?
- 29:55You know?
- 29:58And and that's interesting because the more I progressed on my journey, the more I realized
- 30:05that actually those skills that I described at that time are soft skills that the most
- 30:11important skills in life.
- 30:13So because, you know, no one would enter would enter banking, in those position at this level
- 30:20without without knowledge of maths.
- 30:22That's almost like prerequisite, right, or or without, like, you know, certain level of IQ
- 30:27and and dedication.
- 30:29However, what really differentiates people who who become inspiring leaders, And from from
- 30:39producers, right, is is this emotional intelligence?
- 30:45And and then what is much more further than that is that could create, a certain
- 30:53conventional success and give us achievement.
- 30:55However, if we are not aligned with our own mission, with the impact that we want to create
- 31:03in the world.
- 31:04And eventually, the sense of emptiness will set in.
- 31:08So for me, So I I enjoyed my I I really enjoyed my journey.
- 31:14And, actually, I remember, in my mall later days of investment banking when I was working
- 31:21on a trading flow with Nomura.
- 31:24I I I really I was getting so much buzz from closing the trades and, you know, adrenaline.
- 31:32And yet one day, adrenaline was gone.
- 31:35It just disappeared.
- 31:36Right?
- 31:37And it's felt to me that I was trading, like potatoes and oranges.
- 31:44Rather than selling 100,000,000 loan here and there.
- 31:49So And yet, I was so terrified of making a change because I worked so hard for where I was
- 31:58And I was one of very few women, in the front office who was actually working 4 days a week.
- 32:06In fact, I was promoted to manager director while working 4 days a week, which was unheard
- 32:11of, in our organization.
- 32:14So I thought, oh my gosh.
- 32:15If I make any change That's scary.
- 32:19I should be grateful for what I have.
- 32:22And for a couple years, I was literally You know, that's almost like a the other side of
- 32:27gratitude.
- 32:28That's what, you know, I tell my clients, yes, practice gratitude gratitude is super
- 32:32important.
- 32:33But make sure it's a gratitude of creation.
- 32:36Make sure it's something where you're grateful to yourself for for what you created.
- 32:42Not something what you are afraid of losing.
- 32:45And, and then at some point, I realized, yeah, I'm I'm losing the joy.
- 32:52And I'm not nothing is worth that I want to have the joy back.
- 32:58And I started thinking, what actually does give me joy?
- 33:01And, of course, I did have opportunity in my in my journey in banking to coach, even to coach
- 33:07sometimes my manager and, you know, and to coach my team without knowledge of what what
- 33:13exactly coaching case, but then I was fascinated by why is it that some some people
- 33:21have on the outside everything.
- 33:23Right?
- 33:23And And then when I get to know them more, they have so much emptiness and pain inside.
- 33:30And then, you know, this realization that money doesn't remove that.
- 33:34And actually position doesn't remove that.
- 33:37And actually, achieving certain level of success, it just creates different types of
- 33:42problems.
- 33:43And the the the more senior you become, the lonely it is at the top.
- 33:48Right?
- 33:49So it's it's it's connecting with its authentic cells.
- 33:54It's it's realizing what actually my needs, what actually I'm going for, and then creating
- 34:00from that place.
- 34:02Being honest, being honest with oneself, if about all needs, what what I'm creating, and
- 34:09what I'm communicating and what actually gives me the sense of belonging and sense of
- 34:14connection.
- 34:15So how did you do that?
- 34:16How how did you you know, because you go into a high paced, environment where, you know, like
- 34:26you're right, like you would be coaching, but I would think, the kind of coaching, was it more
- 34:31on the business end, or was it that you were doing overall coaching or you didn't At that
- 34:36point, you were assisting people in ways that was making them get connected, and that's when
- 34:41you started to recognize that you wanted something different.
- 34:44How did you kind of start to listen?
- 34:46Right.
- 34:47So it it and, of course, it wasn't I didn't have a position of a court at all or, it it
- 34:52wasn't even cold coaching.
- 34:53It's if for me, it was that, well, I connect with people well.
- 34:59And sometimes, some people, would reach out to me and we would have a conversation and say I
- 35:06was working on a trading floor.
- 35:08And there is a relationship with Investment Banking.
- 35:11And there was one particular manager who opened up to me and with his challenges.
- 35:17Actually both in his private life and with a relationship with Investment Banking.
- 35:21And and and I'm really grateful to to to him because it's really made me look deeper in a
- 35:29human behavior.
- 35:30And, eventually, I I asked him, I said, can you please work with a life watch when, you know,
- 35:35when when the boundaries were a little bit, I felt, actually, it's taking me in slightly
- 35:39different direction from my role at the time.
- 35:42So but it's intrigued my real interest in human behavior and in psychology.
- 35:47And, you know, I was missing it a big time myself.
- 35:51Right?
- 35:51So it's not like, I was just scratching the surface tiny bit.
- 35:57I remember I was in a lot of pain.
- 36:00Right?
- 36:01So I I was I I I wasn't having adrenaline anymore.
- 36:06Right?
- 36:06So it's not like that.
- 36:08I was completely flourishing on the outside that looked quite nice.
- 36:13But on the inside, there was a lot of pain.
- 36:16So it's, It's it's it's helped me to get to go on a journey.
- 36:23Right?
- 36:24It helped me to make that step eventually and to say, you know what?
- 36:27I am going to make change in my life.
- 36:30And probably if I knew then what I know now and where I try to support my clients, I could have
- 36:36made potentially a different decision, right, because there are different ways, like, it's
- 36:43not for everyone to live an organization because I tell my clients, look, if if all
- 36:49people who are connected with with themselves leave the positions of power, it doesn't serve
- 36:54anyone.
- 36:55We want people in power.
- 36:57We want people in finance and power of technology.
- 36:59The ones who are driven by compassion.
- 37:02The ones who are driven by creating the impact in the world because then really those
- 37:11industries can start serving us as humanity rather than the other way around.
- 37:16Right?
- 37:16Sure.
- 37:17So for executives listening, right, I'm sure there's people thinking, well, She's kinda
- 37:21reading my mind or I felt like that for a while or and, like, to your point, we're not
- 37:27suggesting that everybody go off here and, you know, quits or or, you know, you may not be you
- 37:32may see in the industry that you're in.
- 37:35But what I hear is that what you're suggesting is connection to yourself to create alignment
- 37:42for whatever path you're gonna take.
- 37:43I, I think that's what you're, you're suggesting.
- 37:47Exactly.
- 37:47Exactly.
- 37:48It's connecting with oneself and all and and understanding all needs, understanding also
- 37:53asking oneself.
- 37:54Okay.
- 37:55How do I actually How do I actually create a sense of belonging?
- 37:59Right?
- 38:00So because we all as humans and have 2, like, probably main needs We want to be free to
- 38:07express ourselves, and we want to belong.
- 38:10Mhmm.
- 38:10Right?
- 38:10And ideally, I ideally, we can belong by being fully ourselves.
- 38:19Mhmm.
- 38:19And that's a dilemma.
- 38:20Right?
- 38:20And that happens whether you are senior executive or whether you doing anything else.
- 38:26Right?
- 38:26So I'm actually asking Kwanzaa, what actually does give me a sense of belonging?
- 38:31When did I feel connected to my colleagues?
- 38:34Last.
- 38:35Right.
- 38:35And what do I need to do for that?
- 38:37What do I need to ask for?
- 38:40Right?
- 38:41And And and how can I give opportunity to people to ask me for something what they need?
- 38:49Right?
- 38:49I think if if a lot of people are in the same space, right, and they're disconnected.
- 38:55And they're not connected to their true authentic self as a, as a leader, they're in
- 39:00turn going to impact the people around them.
- 39:02Right?
- 39:03100%.
- 39:03So, you know, if you're unconscious about your own needs to your point, like you said, when
- 39:08you realize I'm on the treating floor, and I'm not getting I'm not getting that surge of
- 39:13energy and the enjoyment I used to.
- 39:15You recognize that something had shifted within you where you were not no longer connected to
- 39:20that space in yourself that brought you the joy that you would have had from trading.
- 39:24And at that point, you started to take some steps to to to understand it or to do something
- 39:30different.
- 39:31Yes.
- 39:32Yes.
- 39:32Exactly.
- 39:33Exactly.
- 39:33And that takes courage.
- 39:35Right?
- 39:35So I remember, when when I heard like tiny acts, of kindness, and I thought, how about
- 39:41tiny acts of courage?
- 39:45Because, I remember when I was working on a trading, so I thought, oh, the courage is for
- 39:50people who, for doctors, for nurses, for, people who save our lives, right, for,
- 39:58fabricate, And now I'm thinking, no, college can be anywhere.
- 40:04Like, how about college for speaking up?
- 40:08For for a colleague who's being, who's bullied.
- 40:11How about courage for saying that something is wrong?
- 40:16How how about courage of for speaking up for your own needs?
- 40:22So for the CEOs that might be listening or the you know, people have the C suite in certain
- 40:28industries.
- 40:32That may not have the, but I shouldn't say they still have the capacity.
- 40:36Maybe their industry has always had the backdrop where there hasn't been this
- 40:40remissiveness.
- 40:43And we know in this day and age, more than ever, Tatiana, that we want we want to
- 40:48experience the people we're working with.
- 40:50We want The leader the leader has to create outcomes.
- 40:54He has to repurchase boards, profit sharing, all that stuff still has to get taken care of.
- 40:59Right?
- 41:01So you you you can't be authentic and not have outcome because we're gonna have a lot of
- 41:05friendly people and nothing's gonna get done.
- 41:08We need both.
- 41:09Right?
- 41:10But if you try to create that shift and you're, like, recognizing that your industry, hasn't
- 41:16had that context in the past, What are some small courageous things that these people at
- 41:22the C suite can start doing to start making the shift?
- 41:27Yeah.
- 41:28That's that is a very good point.
- 41:29I think so often, even understanding of outcome is very different.
- 41:34And so often the there haven't been honest conversations, you know, that's like, even to
- 41:39have that discussion with the team, say, okay.
- 41:42Actually, what is our mutual goal?
- 41:46Not the goal of marketing department or finance department.
- 41:50What actually our mutual goal is as a team.
- 41:54And then actually creating the environment of trust that people can express truly what what
- 42:02actually that goal is.
- 42:04You know?
- 42:04And then and then actually expressing their points of view about whether we are on the
- 42:10right path, honestly, because how often the elephant in the room is not expressed.
- 42:15I was in the meetings where I remember People keep on like talking about, oh, we are going to
- 42:23increase, our market share by so and so, like, no.
- 42:30We are going to like, this year, we have been trading 5,000,000 next year.
- 42:33It will be 8,000,000.
- 42:36And everybody's like, yes, that's what we are going to do.
- 42:38I'm like, okay, wait a minute.
- 42:40Where is it going to come from?
- 42:41Is it going to are you going to get a market share from someone at that extent?
- 42:45Or is the market going to grow at that extent?
- 42:47You know, and I'm simplifying it, of course, to make it clearer, but So often people are afraid
- 42:54to ask basic questions because they're afraid that they might come across or a silly or, you
- 43:00know, I should have known it before.
- 43:02An action to create the environment of your SEO where people can ask us silly questions because
- 43:07they are the most probably valuable questions.
- 43:10Because from those questions, you also can understand whether everybody is really on
- 43:14board.
- 43:15And you people can only commit when they able, they were able to express their point of view.
- 43:22An action?
- 43:23Yeah.
- 43:24For sure.
- 43:24But I think what happens is sometimes, and I think of my some of the corporate environments
- 43:30that I've been in, and you have people talking about expectations or or maybe, like you said,
- 43:38projections, and everybody has the, you know, water, you know, cooler talks, and then you go
- 43:44into these meetings and the same people that you're thinking, oh my god.
- 43:47You were you were saying the exact same things I was.
- 43:50And all of a sudden, somebody speaks up and nobody says anything.
- 43:54And you're like, was I just were we just all talking about the same things where we saw this
- 44:00and this and this wasn't gonna be possible.
- 44:02This is gonna fall apart or this is not realistic.
- 44:05Off a set the courage escapes the meeting rooms.
- 44:13Yeah.
- 44:13So it's interesting that you're talking about small active acts of courage because it it is
- 44:18so true because it's almost like people are afraid to speak up based on the the context or
- 44:24or the level of stress that they have.
- 44:25And I can think of multiple times in different environments that I've been in.
- 44:30Where you're like, what happened to everybody?
- 44:32They were all around for the hills.
- 44:34Yes.
- 44:35And that's why it takes time and it takes work.
- 44:38And it's I always say takes work starting with the leader, and then it's a systemic approach
- 44:43to the team.
- 44:45That's why the teamwork is also so important because the system would carry a lot of trauma
- 44:51as well.
- 44:52It's not just individuals.
- 44:53You know, if the organization went for a lot of redundancy, there will be that type of energy
- 44:59will be there.
- 45:00They so often also I remember myself, you know, when I joined Nomura, for example, there was a
- 45:07person there who was there longer than me, and I joined at the same level as that person.
- 45:14However, I was given much sooner some of the big accounts.
- 45:19And actually now with what I know, acknowledging that she was there before me,
- 45:23would have created very different environment, like acknowledging of the timeline, which is
- 45:28not done.
- 45:29And there are some fantastic workshops that we're on to to do that.
- 45:33It releases the energy.
- 45:35It's it helps people to create a psychological safe environment.
- 45:39Right?
- 45:39And and that takes time.
- 45:41That takes work.
- 45:42It takes one small step at the time.
- 45:44And as you say, courage escapes the room because fear is one of the most contagious
- 45:48emotion.
- 45:50And even acknowledging that, you know, the labeling that it's already that the
- 45:55neuroscience has proven that when we label our emotions, the cortisol drops.
- 46:00Mhmm.
- 46:01Name it to tame it, like they say.
- 46:02Right?
- 46:03Exactly.
- 46:04Exactly.
- 46:05Exactly.
- 46:06Yeah.
- 46:07So let's talk a little bit about, energy.
- 46:12And I know I've I've taken, you know, I've taken a lot of your time already, and what are
- 46:18some tips that you can give people just to, align because I I clearly that's what you do as
- 46:26the chief, energy officer.
- 46:28You align people, and I would say with their meridians, with their their sent you know,
- 46:34there's lots of things that we like, I know that I do when I coach, you know, individuals
- 46:40and organizations to get them centered because that full self or that shadow self is often
- 46:46there.
- 46:46That's the part that, you know, we bring along and we second guess ourselves, but we don't
- 46:51oftentimes take take the time that's needed.
- 46:54So what come what are some, you know, steps that you might be able to leave with people to
- 46:58start thinking about, or maybe even a step that they could take say within the next twenty 4
- 47:03hours to start this process.
- 47:05Oh, sure.
- 47:06There are some simple things.
- 47:07It's it's realization that when when we are triggered, whether it's, somebody says
- 47:14something or some event is happening.
- 47:16Actually, the first thing would get switched on is our lizard brain, right, our oldest brain.
- 47:21And that's the and and that's, as as you know, gets switched on so fast.
- 47:26Right?
- 47:26Because because actually our laser brain doesn't differentiate whether it's an animal
- 47:31running after us or whether it our boss at something, unfortunate that trigger does.
- 47:37It's the same thing.
- 47:38The only thing what lizard brain wants to know is am I going to survive?
- 47:42And is my offspring surviving.
- 47:44Right?
- 47:45So and and it needs to be very fast.
- 47:48Right?
- 47:49And before even thoughts of beliefs appears, There are particular sensations in our body
- 47:55that happen and actually connecting, starting to recognize those sensations just literally
- 48:02thinking back of the moment when we were treated in our personal life or professional
- 48:07life.
- 48:08Thinking, where did I feel it in my body?
- 48:11Mhmm.
- 48:11Did I feel it in the chest?
- 48:13Did I feel it in my stomach?
- 48:15Because once we recognize that, then we can know, okay, it's my laser brain.
- 48:21Now I can do something about that.
- 48:23Now I need to switch on my prefrontal cortex.
- 48:26And, of course, a simple tool is breathing, but sometimes when we're in that situation, it's
- 48:31difficult to breathe.
- 48:32Right?
- 48:32I'm like,
- 48:33some.
- 48:34Yeah.
- 48:34Shallow breath and and less oxygen into the brain and confusion.
- 48:39And then that becomes a reality, and it it it tips us back to every time we've kinda felt
- 48:43state, which kind of tips us in the wrong direction.
- 48:47So really starting consciousness and awareness, right, at anything that you could do to start
- 48:53to do that.
- 48:54Now I know you do phenomenal work and you have, some programs that you're running for anybody,
- 49:01if you wanted to tell them about it and if they wanted to connect with you, tell them where
- 49:07they can reach you.
- 49:08Yes.
- 49:09So, I hang out on LinkedIn quite a lot.
- 49:13A little bit on Facebook, but mostly on LinkedIn.
- 49:17And there is my website, www.tianaceoroneword.com.
- 49:24And, we run programs together, on the adapter brand.
- 49:29So it's ADA ptaa.co.uk.
- 49:34So we actually run a program for for leaders.
- 49:37Well, actually, people at different stages, of their leadership because diversity creates the
- 49:42biggest insight, which we call amazing humans.
- 49:46So if you're interested, come and explore it, I'm happy to have a discovery call.
- 49:51We also run program for inspiring women peer coaching program, which has been very popular
- 49:56with private equity funds and banks.
- 49:58So come and we can have discovery call and have a conversation and see, how we could
- 50:05potentially can support you.
- 50:07Awesome.
- 50:08Well, thank you so much for your time.
- 50:10I think, what a fascinating story and, you know, for any executive that has kind of
- 50:17hardened, like you said, if you're still in that space and you're enjoying it, that's one
- 50:21thing, but maybe potentially this could be things that you could be doing just to get
- 50:27reconnected to yourself in a way that allows you to take better care of yourself.
- 50:32It doesn't mean that you may be in the wrong fits But if you're feeling that, I call it the
- 50:37nudging inside that says something's not right, that inner space that you can go into that
- 50:43Tatiana talks about is the spaces has the it has the answers.
- 50:48But, you know, sometimes you're in environments that are diametrically opposed to you slowing
- 50:53down, so you really, really have to make a concerted effort.
- 50:58To slow, to learn, and to listen so that you can make the changes that may you may need to
- 51:04to be reconnected to your authentic self And then eventually what happens is when you learn
- 51:09to listen on that level, the answer slowly come, and you have experts like Tatiana to help
- 51:15you along the way.
- 51:16Thank you
- 51:17very much, sir.
- 51:18So thank you for your time for everybody.
- 51:20If you're wanting any information on authentic leadership for yourself and your teams, you can
- 51:27reach me at Roxanne.
- 51:29Derhodge for tuning in to authentic living with Roxanne, creating the space for positive,
- 51:37healthy change.
- 51:38Roxanne is a keynote speaker psychotherapist, and coach to work with Roxanne.
- 51:44Visit rocksandurhaj.com/blueprint.
- 51:48We'll see you next time.
- 51:50On authentic living with Roxanne.