Latest / Not just a Hairdresser | Presented by Ally from The Beauty Grail / 4. Kirsty Anne Sage: The Truth About Hustle, Burnout & Reinvention in the Hair Industry
Transcript
- 0:00SPEAKER_06: I wanted to leave the industry completely.
- 0:02SPEAKER_06: I wanted to get rid of my page.
- 0:04SPEAKER_06: I just wanted to delete everything and just drop off the face of the earth because it was just so difficult.
- 0:09SPEAKER_06: And that I poured, I don't, I don't come from any money.
- 0:12SPEAKER_06: I I got I did all of this myself and I poured everything I had into this and it was just almost falling apart really quickly.
- 0:21SPEAKER_04: Have you ever had someone in your career call you just a hairdresser?
- 0:25SPEAKER_04: Or sometimes you might struggle with your own internal dialogue.
- 0:28SPEAKER_04: Welcome to the Beauty Grail podcast, the place where the industry's most curious, ambitious, and creative artists come to learn, grow, and stay inspired.
- 0:36SPEAKER_04: I'm Ali, founder of the Beauty Grail, and in each episode we sit down with the artists, educators, and innovators shaping the future of the hair and beauty industry.
- 0:46SPEAKER_04: From behind the chair to behind the brand, these are the stories, tools, and conversations designed to elevate you and your career.
- 0:54SPEAKER_04: Because we all know you're not just a hairdresser.
- 0:56SPEAKER_04: You're a business owner, a creative, an educator, a therapist, a content creator, and a chemist.
- 1:02SPEAKER_04: The name of this podcast was inspired by our friend Natalie Ann.
- 1:05SPEAKER_04: Some of you may remember she kicked off a social media series in 2025 called Not Just a Hairdresser.
- 1:12SPEAKER_04: One of the biggest drivers behind creating the Beauty Grail was recognizing that the industry has world-level talent, but not everyone has equal access to learning from them.
- 1:20SPEAKER_04: What excites me is giving every hairdresser from regional towns to big cities access to the kind of education and mentorship that changes careers.
- 1:29SPEAKER_04: Joining me today is Kirsty and founder of James's salon in Adelaide.
- 1:33SPEAKER_04: Kirsty is a global educator, ambassador for Redkin, ambassador for Alex Loves Color, and dog mom to pickle.
- 1:40SPEAKER_04: From traveling internationally for education to partnering with global brands, Kirsty represents a new era of hairdressers.
- 1:47SPEAKER_04: Ones who are not only leading with creativity, but also diversifying as she leaned into all things content creation, education, and business ownership, shaping the future of what the industry can look like.
- 2:00SPEAKER_04: Girl, I love you.
- 2:02SPEAKER_06: What do we think of that intro?
- 2:03SPEAKER_06: Every time I talk to you, I'm always like, Wait, can you write that down for me?
- 2:08SPEAKER_06: Can you write that down for a second?
- 2:09SPEAKER_06: Thank you so much for having me.
- 2:10SPEAKER_06: I'm so happy to be here.
- 2:12SPEAKER_06: Welcome to the podcast, Angel.
- 2:13SPEAKER_06: Thank you, boo.
- 2:14SPEAKER_06: I'm so stoked to be here.
- 2:15SPEAKER_06: Especially it's such a chaotic weekend.
- 2:17SPEAKER_06: I know.
- 2:17SPEAKER_04: I appreciate you so much because I know how cooked the schedule is around these events.
- 2:22SPEAKER_04: And it's just like you just sink or swim, baby.
- 2:25SPEAKER_04: Literally.
- 2:25SPEAKER_04: I was like, I gotta make it work.
- 2:26SPEAKER_04: Literally be here.
- 2:28SPEAKER_04: Run sheet to run sheet to run sheet.
- 2:30SPEAKER_04: Yeah, pretty much.
- 2:31SPEAKER_04: So you are here for AHFA's mainland.
- 2:34SPEAKER_04: You're on the DHA stage and main stage.
- 2:38SPEAKER_04: Yes, of course.
- 2:38SPEAKER_04: And mainstage.
- 2:39SPEAKER_04: Which is chaotic.
- 2:40SPEAKER_04: Yeah, yeah, yeah, yeah.
- 2:41SPEAKER_06: Yeah, I know.
- 2:42SPEAKER_06: I know.
- 2:43SPEAKER_06: So tomorrow it's literally podcast in the morning as well, again, and then middle of the day and then end of the day as well.
- 2:49SPEAKER_06: Wow.
- 2:50SPEAKER_06: Yeah.
- 2:50SPEAKER_06: It's gonna it's gonna be great.
- 2:51SPEAKER_06: It's my first actually on stage event with Redkin.
- 2:54SPEAKER_06: So exciting.
- 2:56SPEAKER_06: Very exciting.
- 2:57SPEAKER_06: So exciting.
- 2:57SPEAKER_06: Yeah.
- 2:58SPEAKER_06: It's gonna be amazing.
- 2:59SPEAKER_04: Stunning.
- 3:00SPEAKER_04: Now, for anyone that doesn't know you or your story, can you please tell us how you got started in the industry?
- 3:06SPEAKER_04: Oh my god.
- 3:07SPEAKER_06: Yeah.
- 3:08SPEAKER_06: I come from a long line of hairdressers.
- 3:09SPEAKER_06: So my nan was a hairdresser, my auntie was a hairdresser, and I have crippling ADHD.
- 3:14SPEAKER_06: I don't know if you recognize that.
- 3:15SPEAKER_06: Okay, great.
- 3:17SPEAKER_06: Crippling, crippling, babe.
- 3:19SPEAKER_06: Um, and my school was actually the reason why I started hairdressing because they were like, girl, you're not gonna pass school unless you do something outside of school itself.
- 3:27SPEAKER_06: So they sent me off to TAFE and they were like, do whatever you want.
- 3:30SPEAKER_06: And I was like, I'll just try hair.
- 3:31SPEAKER_06: And I am such a, I didn't realize it because I'd only ever been at school, just such a visual learner.
- 3:38SPEAKER_06: So to me, it just was like the easiest thing that I could have done.
- 3:41SPEAKER_06: I just would watch something once and jumped on it, and it was so simple and it would just felt great.
- 3:48SPEAKER_06: I mean, I almost failed that because of the theory side of things as well.
- 3:52SPEAKER_06: Um formulation?
- 3:54SPEAKER_06: Yeah, formulation, just taking an understanding of everything.
- 3:57SPEAKER_06: And you know, you obviously still had to go through and do exams and stuff like that, and like written exams, and it was very difficult.
- 4:04SPEAKER_06: But I did that, and then I just hit the ground running basically.
- 4:10SPEAKER_06: I was at a tiny little salon in Brighton in Adelaide.
- 4:13SPEAKER_06: Don't know if you Yeah, I actually lived in Adelaide.
- 4:16SPEAKER_06: Did you really?
- 4:16SPEAKER_04: Yeah, when?
- 4:18SPEAKER_04: Like, I'm an old chook, but it was um 2009?
- 4:24SPEAKER_06: Babe, I was in year nine.
- 4:26SPEAKER_06: Yeah.
- 4:28SPEAKER_06: I think I was like 22.
- 4:30SPEAKER_04: Wow.
- 4:31SPEAKER_06: 23.
- 4:32SPEAKER_04: Yeah, I had the terrace in Glen Elgor.
- 4:34SPEAKER_04: Living Towers.
- 4:35SPEAKER_04: It's Living Towers, yeah.
- 4:37SPEAKER_06: Literally right by the salon.
- 4:38SPEAKER_04: Yeah, so I know the geography.
- 4:39SPEAKER_06: Okay, great.
- 4:39SPEAKER_06: All right, so I was at Brighton and it was a tiny, tiny, tiny little salon.
- 4:43SPEAKER_06: And it was just me and the owner, and she actually got really unwell.
- 4:46SPEAKER_06: And so when I was doing my apprenticeship, I was about second year in and she couldn't come to work anymore and just was like, you gotta run this salon on your own, girl.
- 4:55SPEAKER_06: And she signed me off early, which was fantastic.
- 4:57SPEAKER_03: Did you say second year?
- 4:58SPEAKER_06: Second year.
- 4:59SPEAKER_06: Wow.
- 4:59SPEAKER_06: And she signed me off after my second year, which is insane.
- 5:03SPEAKER_06: And she just knew that it would be difficult for me to get a job if I was, you know, not qualified.
- 5:08SPEAKER_06: So she just signed me off early, and then I jumped into a salon.
- 5:13SPEAKER_06: I was there for two years, then I started renting a chair for two years, and then I opened a salon for two years, and then two years after that, I literally opened James, the big one at Glenelg.
- 5:25SPEAKER_01: Wow.
- 5:26SPEAKER_01: Yeah.
- 5:26SPEAKER_06: I get itchy every couple of years, apparently.
- 5:29SPEAKER_06: Yeah.
- 5:30SPEAKER_06: So it was just like a head-first dive-in, and it just came very naturally to me just to be with people, making them feel good and stuff like that.
- 5:38SPEAKER_04: So remind me again, who in your family was a hairdresser?
- 5:41SPEAKER_06: My grandmother and my auntie.
- 5:42SPEAKER_06: Wow.
- 5:43SPEAKER_06: Yeah.
- 5:43SPEAKER_06: Yeah.
- 5:44SPEAKER_06: It's amazing.
- 5:45SPEAKER_06: And I just love the flexibility that it kind of gave them.
- 5:48SPEAKER_06: And I think now in my career, um, I'm really taking that on board with my life, the flexibility.
- 5:55SPEAKER_06: I don't think I did that before.
- 5:56SPEAKER_06: I obviously was just all about work for such a long time where it's I was working nine till nine and happy to, like wanted to every day.
- 6:06SPEAKER_06: And now I'm trying to find a bit more balance.
- 6:10SPEAKER_06: And that was partly the reason why I even started in the first place, because my auntie was like, I traveled the world and do it, or I have kids and do it.
- 6:18SPEAKER_06: Yeah.
- 6:18SPEAKER_06: So I think that's something that we kind of forget as hairdressers.
- 6:22SPEAKER_06: Um like just how much flexibility you can have and what you can do with your life with it.
- 6:27SPEAKER_06: It's a job you can do anywhere around literally around the world.
- 6:30SPEAKER_06: And you'll always be needed.
- 6:31SPEAKER_06: Always, you know.
- 6:32SPEAKER_06: So that was mainly the reason why I jumped in.
- 6:35SPEAKER_06: It was my ADHD basically.
- 6:38SPEAKER_06: So yeah, it's great.
- 6:39SPEAKER_06: I love it.
- 6:40SPEAKER_06: But it was chaos for a long period.
- 6:43SPEAKER_04: That feels like such a like hearing that journey from two years to two years to two years.
- 6:49SPEAKER_04: Yeah.
- 6:49SPEAKER_04: It's like it's some a huge amount of milestones in such a short period of time.
- 6:53SPEAKER_04: Did it feel like that at the time?
- 6:55SPEAKER_06: No, it didn't because I'm impatient.
- 6:57SPEAKER_06: Yeah.
- 6:58SPEAKER_06: Yeah.
- 6:58SPEAKER_06: And I was, I was so driven that nothing could have come quick enough to me.
- 7:04SPEAKER_06: Yeah, you know, and I I, after living that way for quite a long time, um, I just had a massive burnout.
- 7:12SPEAKER_06: Just really, really just crumbled.
- 7:13SPEAKER_06: And I was like, I can't keep doing this.
- 7:15SPEAKER_06: Like, I can't keep throwing myself into the next thing, next thing, next thing, next thing.
- 7:19SPEAKER_06: Um, and it was almost like it felt not felt like nothing was ever enough.
- 7:23SPEAKER_06: I actually got therapy for it because I was like, I don't want to be constantly chasing something.
- 7:29SPEAKER_06: I want to be happy with what I'm doing as well, you know?
- 7:31SPEAKER_06: So to me, nothing was ever enough.
- 7:34SPEAKER_06: When I look back and think about every two years having such a big change, yeah, I can appreciate that that's brutal.
- 7:41SPEAKER_06: Pretty much.
- 7:41SPEAKER_06: Brutal.
- 7:42SPEAKER_06: Yeah.
- 7:42SPEAKER_06: I mean, it gets you to where you are today, though.
- 7:45SPEAKER_06: Exactly.
- 7:46SPEAKER_06: Exactly.
- 7:47SPEAKER_06: Yeah.
- 7:47SPEAKER_06: And I think like it's really funny because through COVID, I feel like there was a lot of shame about hard work, right?
- 7:53SPEAKER_06: A lot of people before COVID, I think it was like this boom of people that are going out on their own, opening a business.
- 8:00SPEAKER_06: And then during COVID, we got taught that we had to slow down.
- 8:04SPEAKER_06: And there was this weird stigma and shame around like hustle culture or like working really hard.
- 8:10SPEAKER_06: And everyone wanted like the best of both worlds or the success without really working for it.
- 8:17SPEAKER_06: And as I get older, I'm kind of just saying, fuck that.
- 8:22SPEAKER_06: Like, I I worked really hard to get to where I am today.
- 8:26SPEAKER_06: And I worked hours that I don't see a lot of people still to this day work.
- 8:31SPEAKER_06: And I'm like, I used to be ashamed of it, and now I'm like kind of proud of it and want to remind people that it's it is hard, but you get out what you put in 100%.
- 8:44SPEAKER_04: 100%.
- 8:45SPEAKER_04: I think it's all seasonality, really.
- 8:48SPEAKER_04: Yeah.
- 8:48SPEAKER_04: Seasonality.
- 8:49SPEAKER_04: I love that.
- 8:50SPEAKER_04: I love that.
- 8:51SPEAKER_04: I think it's seasonality.
- 8:52SPEAKER_04: It's like I think about that a lot myself.
- 8:55SPEAKER_04: You know, starting a business in an industry that I knew nothing about, that I had no connections in, it's like you need to kind of knuckle down for a period of time and just come to terms with the fact that in this season of however many years, yeah, it's absolutely grilling and demanding.
- 9:11SPEAKER_04: So demanding.
- 9:12SPEAKER_04: And you do that for a period of time to get to the next launch pad, which might look a little bit different from a work-life balance perspective.
- 9:20SPEAKER_06: But if you just kind of succumb to it and just say, just ride that way of it all, and just like have an understanding that I like honestly, you get out what you put in, I think.
- 9:30SPEAKER_06: I I truly believe that.
- 9:31SPEAKER_06: If you are hustling and working and it'll it just it can't not pay off, it can't not eventually, you know.
- 9:39SPEAKER_06: I mean, look at you killing it, babe.
- 9:41SPEAKER_04: This pod's about this pod's about you, baby.
- 9:43SPEAKER_04: Yeah, but let's talk about no, you can interview me.
- 9:47SPEAKER_06: Okay, great.
- 9:47SPEAKER_06: I'll do that.
- 9:48SPEAKER_04: So, what do you think shaped you in those early days?
- 9:54SPEAKER_06: I was very fortunate to jump onto social media um while it was like just booming.
- 10:02SPEAKER_06: And it was just like a before and after photo, basically.
- 10:05SPEAKER_06: And I was very fortunate to jump into it at that time where I kind of felt the I wouldn't say repercussions.
- 10:13SPEAKER_06: I I felt the power that social media can have, right?
- 10:20SPEAKER_06: And I think that was a real big um eye-opener to like the rest of the world.
- 10:25SPEAKER_06: Like if you see something going viral, or you're just a second-year-apprentice and you have a completely open book, and one photo in your hometown gets like 50 likes, which was massive back then.
- 10:38SPEAKER_06: Um, it gets like 50 likes, and all of a sudden you got a full book.
- 10:42SPEAKER_06: It was like in real time, I could feel the benefits of everything.
- 10:46SPEAKER_06: So I think that as much as I hate social media, I love it as well.
- 10:51SPEAKER_06: It is like my best friend and my worst enemy all in one.
- 10:55SPEAKER_06: But I think that starting out really early probably put like a fire up my ass.
- 11:01SPEAKER_06: Yeah.
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- 11:55SPEAKER_03: How old were you when you really committed to social media?
- 11:58SPEAKER_03: I would have been like 19.
- 11:59SPEAKER_03: Wow, because you're like 30, 30 last.
- 12:03SPEAKER_06: Wow.
- 12:04SPEAKER_06: I do everyone.
- 12:06SPEAKER_06: Oh my god, I'm about to turn 31 next month.
- 12:09SPEAKER_06: Yes, yes.
- 12:10SPEAKER_06: I yes, so it was decades ago.
- 12:12SPEAKER_06: Decades ago.
- 12:14SPEAKER_06: But yeah, it was it was ages ago and um So it's like 11 years.
- 12:17SPEAKER_06: Okay, lower your voice.
- 12:19SPEAKER_06: Sorry.
- 12:20SPEAKER_04: No, I think it's just like the reason I like to be really clear on the timeline is like a lot of people in the industry, I think, would look at you and think, you know, they look at leaders, um, those that are really growing on social media, yeah, and they think it's an overnight success, but they don't actually understand that work that goes in behind the scenes to get people to that.
- 12:43SPEAKER_06: It is the furthest of overnight success.
- 12:47SPEAKER_06: You know, I've been doing this for, like we just said, 11 years.
- 12:50SPEAKER_06: And while I have a great following and a great community, three years ago that I decided I was gonna go extra, extra hard.
- 12:57SPEAKER_06: And I I think I got to 50k after like eight years, right?
- 13:01SPEAKER_06: And I was like, okay, I'm gonna get to 80k by the end of this year, which was huge.
- 13:05SPEAKER_06: And I ended up getting to like a hundred and something or other.
- 13:08SPEAKER_01: Yeah.
- 13:09SPEAKER_06: Um, but that's years and years and years of constantly changing what I'm doing, keeping up to date with everything, sleepless nights, free days of work, like countless hours of free work that I still do to this day, and slugging it out.
- 13:26SPEAKER_06: And it's it's like, you know, social media is as we all know, a highlight reel.
- 13:32SPEAKER_06: But I think what people have to remember is that you only see most of the time the videos that go viral.
- 13:37SPEAKER_06: Yes.
- 13:37SPEAKER_06: As well.
- 13:37SPEAKER_06: Yes.
- 13:38SPEAKER_06: I've got so many videos that flop.
- 13:39SPEAKER_06: So many that flop, you know?
- 13:41SPEAKER_06: And that's fine, but it's just again, just this like highlight reel.
- 13:45SPEAKER_06: I don't think anybody that is successful, no amount of like like one video getting you millions of views will never get you a million followers.
- 13:54SPEAKER_06: It just doesn't work that way.
- 13:55SPEAKER_06: It doesn't, yeah.
- 13:56SPEAKER_06: You need a reason to hold them, you need to build a community, and that takes time and effort and strategy.
- 14:03SPEAKER_06: It's not just like And showing up consistently.
- 14:05SPEAKER_06: Consistently.
- 14:06SPEAKER_06: Like if I if I take a week off, I feel it.
- 14:09SPEAKER_06: I feel it on my socials, and it's brutal.
- 14:12SPEAKER_06: So anyone that you see doing well um or big on socials or whatever, there are you just know that they're slugging it.
- 14:19SPEAKER_06: Yeah.
- 14:19SPEAKER_06: Yeah, I definitely see that.
- 14:21SPEAKER_06: Yeah.
- 14:22SPEAKER_06: It's a lot.
- 14:23SPEAKER_04: It's it's it's great.
- 14:24SPEAKER_04: It's it's great, love it.
- 14:26SPEAKER_04: Yeah, it's something that keeps you on these shows all the time.
- 14:29SPEAKER_04: You're always growing, evolving.
- 14:30SPEAKER_02: Mm-hmm.
- 14:31SPEAKER_06: Yeah.
- 14:31SPEAKER_06: Chopping, changing, trying to figure out what's relevant, trying to figure out what's not.
- 14:35SPEAKER_06: Trialing different editing, different this, different that.
- 14:38SPEAKER_06: Yeah.
- 14:38SPEAKER_06: I think it's also important though, as well, when you're trying to grow to not get resentful of social media or people or trends that maybe don't work for you.
- 14:49SPEAKER_06: I'm seeing a lot lately where people are like, I just can't be bothered with social media, it's just not working, it's blah, blah, blah.
- 14:55SPEAKER_06: And I'm constantly like, are you doing anything that's for you though?
- 14:59SPEAKER_06: Or are you just trying to follow suit of what everyone's doing?
- 15:02SPEAKER_06: Because you will never stand out.
- 15:04SPEAKER_06: You will never ever be able to make an impact if you were just following a trend.
- 15:08SPEAKER_06: Yes.
- 15:08SPEAKER_06: Copying a TikTok that someone's doing.
- 15:10SPEAKER_06: It just doesn't work that way.
- 15:11SPEAKER_04: I think I find to stay, and I definitely go through periods.
- 15:15SPEAKER_04: I find, you know, someone who's really trying to grow in a time where it's hard to grow, that you gotta do con content that you love doing.
- 15:22SPEAKER_04: Yes, you do not all the time.
- 15:24SPEAKER_04: Of course, you've got to do the things that you know work, that you know perform, that you know your community wanna see, but you also gotta do things that content that fills your cup that you enjoy doing.
- 15:32SPEAKER_06: Maybe it's the same with work in general.
- 15:34SPEAKER_06: Like, I will never ever ever sit there and do a pixie cup with blue hair.
- 15:38SPEAKER_06: Like, love it, love it and appreciate it and admire it because I love the industry, but I don't enjoy that.
- 15:43SPEAKER_06: I used to do that, I used to be well known for that, like bright colours and vivids and everything.
- 15:48SPEAKER_06: But it's the exact same because if you don't do what you love to do or enjoy it, you're just gonna burn out and you're gonna hate it.
- 15:55SPEAKER_06: And that's why you can't keep pushing it because it's just like the same stuff or you don't love it, you know.
- 16:01SPEAKER_06: That's why content days are really good.
- 16:02SPEAKER_06: Yes.
- 16:03SPEAKER_06: Blocking out days where you can just do whatever you want, they're so, so, so vital.
- 16:07SPEAKER_06: Like, like if I could just come off the floor and just do them, I would.
- 16:10SPEAKER_04: Yeah.
- 16:10SPEAKER_04: And I also think having a digital detox every now and then is really healthy too.
- 16:15SPEAKER_04: Okay, how do you do that?
- 16:17SPEAKER_04: It's really hard.
- 16:18SPEAKER_04: Yeah.
- 16:19SPEAKER_04: Like when I'm in hospital.
- 16:20SPEAKER_04: Yeah, yeah, yeah, yeah, yeah, yeah.
- 16:22SPEAKER_04: No, I'm kidding.
- 16:22SPEAKER_04: Um, I was last year, I was like super burnt out, so I took some time off over Christmas, and my boy, he's like four now, so he's at that age where like he's really into like Christmas and Easter, and so it's like really wholesome to be able to do that.
- 16:36SPEAKER_04: It's very hard.
- 16:37SPEAKER_04: That's beautiful though, being present.
- 16:39SPEAKER_04: Yeah.
- 16:40SPEAKER_04: But I think it's like in this industry, Christmas is a really great time to actually have a bit of a detox.
- 16:46SPEAKER_06: Because we're dead, we're not online anyway.
- 16:48SPEAKER_06: So we're just like what just happened.
- 16:51SPEAKER_06: Yeah.
- 16:52SPEAKER_06: That's that is a like really good idea.
- 16:55SPEAKER_06: Did you?
- 16:56SPEAKER_06: Good job.
- 16:57SPEAKER_06: I think what I've had to learn over the last couple of years is just boundaries with it.
- 17:01SPEAKER_06: Like I don't have any post notifications on, I don't have any notifications.
- 17:05SPEAKER_06: It never goes to my phone.
- 17:05SPEAKER_06: I like don't, I don't that's got nothing to do with me until I'm ready, you know?
- 17:10SPEAKER_06: Um, but I think that developing boundaries, I think, with social media in general and in the world that we're living in is so important.
- 17:17SPEAKER_06: Yeah.
- 17:17SPEAKER_06: Like, absolutely.
- 17:18SPEAKER_06: It's so important because it can just ruin your life just as quick as it can make it great.
- 17:22SPEAKER_04: Yes.
- 17:23SPEAKER_06: Yes.
- 17:24SPEAKER_04: Yeah.
- 17:24SPEAKER_04: Very well put, yeah.
- 17:26SPEAKER_04: So was there a moment in those early days where you kind of realised hair was your thing and that you were onto something?
- 17:33SPEAKER_04: You were like, I've not I've made it or I've arrived, but it's like, yeah, I'm on the right track.
- 17:38SPEAKER_06: Yeah, when I realized I was just having fun.
- 17:40SPEAKER_06: Like um posting, taking photos, making people feel good.
- 17:45SPEAKER_06: I was very young when I realized that this was my this is where I needed to be.
- 17:48SPEAKER_06: How old did you think you were?
- 17:49SPEAKER_06: I would have been like first year into my apprenticeship.
- 17:52SPEAKER_06: Wow.
- 17:52SPEAKER_06: Yeah.
- 17:53SPEAKER_06: And I was starving for it.
- 17:55SPEAKER_06: Like I was begging to have more people in.
- 17:57SPEAKER_06: I just why I it was like an obsession that just blew up and it was insane.
- 18:01SPEAKER_06: And I just got I got addicted to making people feel really good.
- 18:04SPEAKER_02: Yeah.
- 18:05SPEAKER_06: Like I love laugh, making people laugh.
- 18:07SPEAKER_06: I love doing all of that.
- 18:08SPEAKER_06: So that just fell into that category.
- 18:10SPEAKER_06: Um, I have a difficult time as I get older to kind of be like, oh yeah, this is my jam.
- 18:16SPEAKER_06: I'm still trying to figure out like where I want to be, what I want to be doing, and things like that.
- 18:20SPEAKER_06: At this stage, yeah.
- 18:21SPEAKER_06: Yeah.
- 18:22SPEAKER_06: Yeah.
- 18:22SPEAKER_06: I think but I think that that's part of my superpower of being able to chop and change and move and pivot, especially as a business owner as well.
- 18:31SPEAKER_06: It's so important.
- 18:32SPEAKER_06: So I think I used to have a very like direct, closed mind goal, like vision, and now I'm like open to anything.
- 18:42SPEAKER_06: Yeah.
- 18:42SPEAKER_06: Which is freeing, yeah.
- 18:44SPEAKER_04: Actually, well, I think it's like there's so much that's happening in the industry, like opportunities that present themselves that just weren't available like a few years ago.
- 18:51SPEAKER_06: That's exactly right.
- 18:52SPEAKER_06: It's exactly right.
- 18:53SPEAKER_06: And I think that the worst thing you can do is just have you can have goals, that's fine.
- 18:58SPEAKER_06: But how you get there needs to be so broad and open.
- 19:02SPEAKER_06: It just needs to be because nothing of what I do today or what I have done to get to where I am today, I could have ever, ever planned.
- 19:10SPEAKER_06: I I never knew I'd be here.
- 19:12SPEAKER_06: So it's um, yeah, I think as I'm getting older, I'm still trying to just like keep that open.
- 19:19SPEAKER_06: But very young, I've I was like, yeah, this is I I love people.
- 19:23SPEAKER_06: So I'm like, let me make you feel good.
- 19:26SPEAKER_04: I love that.
- 19:26SPEAKER_04: It's such a special relationship between hairdresser and client.
- 19:29SPEAKER_06: Oh girl, and like as we know, I'm saying goodbye to people at the moment and we're all crying.
- 19:34SPEAKER_06: It's just it's killing me, but that's okay.
- 19:37SPEAKER_06: Your emotional battery will be like negative.
- 19:39SPEAKER_06: Babe, it's been negative for a while.
- 19:41SPEAKER_06: I'm like, I'm like, I'm a crier.
- 19:43SPEAKER_06: I'm a crier.
- 19:44SPEAKER_06: So when clients come in, they're like, I've got like a I've broken up with my boyfriend or whatever.
- 19:48SPEAKER_06: I'll be like, oh my god, let's cry together.
- 19:50SPEAKER_06: Like, let's do this together.
- 19:52SPEAKER_06: It's a lot, it's a lot, but that's hair in general, right?
- 19:55SPEAKER_06: We're empaths a lot of the time.
- 19:56SPEAKER_06: Yeah, we take it all on.
- 19:57SPEAKER_06: Yeah.
- 19:58SPEAKER_04: Because you have just announced yesterday, last night, that you're moving to the Gold Coast.
- 20:04SPEAKER_06: I have, I have, oh my god.
- 20:06SPEAKER_06: So, how did this come about?
- 20:08SPEAKER_06: Um, look, I'm gonna be very honest with you.
- 20:12SPEAKER_06: I have always wanted to live there.
- 20:16SPEAKER_06: I kind of fell into situations and relationships and all sorts that kind of bound kept me bound to Adelaide.
- 20:25SPEAKER_06: And I made the decision to kind of cut that off and step away from certain things.
- 20:32SPEAKER_06: And then I just realized it was the first time in my life that I was actually free to make that call and make that big leap and decision.
- 20:42SPEAKER_06: And I knew that this year I really wanted to knuckle down on work.
- 20:47SPEAKER_06: Like I really I'm hungry this year, which is so good.
- 20:50SPEAKER_06: It's back, she's back.
- 20:51SPEAKER_06: But I knew that I needed to make sure that my balance and lifestyle was still there as well.
- 20:56SPEAKER_06: And I wanted to make sure that if I was gonna work that hard, I wanted to be living in a place that really filled my cup, and that place has always done that for me.
- 21:05SPEAKER_06: Like it's really yeah, and I'm I can't handle winter.
- 21:08SPEAKER_06: I cannot handle winter.
- 21:09SPEAKER_06: Yeah, I'm a depressed slug.
- 21:12SPEAKER_06: And I come in, I'm like, hey, sit down.
- 21:14SPEAKER_06: Like, I'm just not good.
- 21:15SPEAKER_06: So I'm like, I I don't want a bar of it.
- 21:18SPEAKER_06: I just want warmth all year round.
- 21:21SPEAKER_06: Yeah.
- 21:22SPEAKER_04: I mean, the climate up there is just next to nothing.
- 21:24SPEAKER_04: It's gorgeous.
- 21:24SPEAKER_06: Oh, that's perfect.
- 21:26SPEAKER_06: I can't wait.
- 21:27SPEAKER_06: And even if it rains, it's sunny by the Avo.
- 21:29SPEAKER_06: It's just all sorts.
- 21:30SPEAKER_06: It's great.
- 21:30SPEAKER_06: So I just, yeah, I always promise myself that if I was ever in the position to just get up and go that I would.
- 21:37SPEAKER_06: And don't get me wrong, this is a can we swear on here?
- 21:40SPEAKER_06: Okay, good.
- 21:41SPEAKER_06: This is a fucking hard decision.
- 21:42SPEAKER_06: This is very difficult.
- 21:44SPEAKER_06: I've never lived anywhere else.
- 21:46SPEAKER_06: And I've never never, never lived anywhere else.
- 21:49SPEAKER_06: And I've never been away from the family.
- 21:50SPEAKER_06: I mean your family?
- 21:51SPEAKER_06: I think because like you travel a lot.
- 21:53SPEAKER_06: It's always filled by car.
- 21:55SPEAKER_06: That surprises me a bit.
- 21:56SPEAKER_06: But I do I think that's why I haven't.
- 21:58SPEAKER_06: Because I've like You know, there was one year where I went to Europe four or five times and then America by the end of the year and then all other tours in Australia.
- 22:07SPEAKER_06: It was a lot.
- 22:07SPEAKER_06: And I think because of that, you just crave that base.
- 22:11SPEAKER_06: Absolutely.
- 22:11SPEAKER_06: So probably when I was like the hungriest for it, I like to leave.
- 22:15SPEAKER_06: I didn't really need to because I was just constantly scratching that itch by traveling.
- 22:20SPEAKER_06: Yeah.
- 22:20SPEAKER_06: Um, and now I've wanted to calm that down a little bit more and by like still do travel, of course, still go away.
- 22:27SPEAKER_06: But I've just kind of was settled in Adelaide for so long that I realized that I I think I'd outgrown it.
- 22:34SPEAKER_06: And which was a very humbling feeling.
- 22:37SPEAKER_06: And it's just so scary.
- 22:39SPEAKER_06: It's so scary, but so exciting because all of my best girlfriends, my my business, my family, everything is there.
- 22:48SPEAKER_06: And I'm just going, bye.
- 22:50SPEAKER_06: Bye guys.
- 22:51SPEAKER_06: Best of luck.
- 22:51SPEAKER_06: Big leap.
- 22:52SPEAKER_06: Yeah, big girl thing.
- 22:53SPEAKER_06: Yeah.
- 22:54SPEAKER_06: Gonna put my big girl pants.
- 22:55SPEAKER_06: Yeah.
- 22:56SPEAKER_06: I was packing and crying yesterday, all day.
- 22:59SPEAKER_06: So good.
- 22:59SPEAKER_06: So excited for you, though.
- 23:01SPEAKER_06: I'm so excited for you.
- 23:02SPEAKER_06: Yeah, it'll be amazing.
- 23:04SPEAKER_06: Yeah.
- 23:04SPEAKER_06: It'll be really good.
- 23:05SPEAKER_06: I can't wait to meet all new people.
- 23:08SPEAKER_04: Today's episode is proudly sponsored by Natalie Ann Haircare.
- 23:11SPEAKER_04: When you spent years perfecting your craft and educating the industry, you don't just put your name on any product.
- 23:17SPEAKER_04: You create something that reflects everything you stand for.
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- 23:47SPEAKER_04: I can't remember which post it was on, but I was going through doing my like research for today.
- 23:52SPEAKER_04: And you've done some post about um no one ever looked back on a big leap or decision they make and thought, oh, I wish I never did that.
- 24:00SPEAKER_06: 100%.
- 24:01SPEAKER_06: Yeah, yeah, yeah, a hundred percent.
- 24:02SPEAKER_06: But like I I've always my education has changed a lot over the years in terms of what I feel like I can provide to the industry.
- 24:13SPEAKER_06: And it was when I first started out, just a lot of colour and everything like that.
- 24:17SPEAKER_06: And as time has gone on, I've tried to challenge people on their thinking because I think with social media, educating, dealing with clients, growing everything like everything, you need to have confidence behind you, right?
- 24:27SPEAKER_06: And to build confidence, that's a fucking muscle.
- 24:30SPEAKER_06: You can't, you don't just get that.
- 24:32SPEAKER_06: No, it doesn't just appear.
- 24:33SPEAKER_06: People don't just have it.
- 24:35SPEAKER_06: I was petrified to ever be on camera.
- 24:39SPEAKER_06: I was so scared to do a call out for models.
- 24:42SPEAKER_06: I was was such a timid version of myself, and I just began to realise that it's a muscle that you have to grow.
- 24:48SPEAKER_06: And this is just one of those muscles where I'm like, I'm just I'm gonna do it.
- 24:51SPEAKER_06: Like, I don't want to be an old woman and never having left where I was born as well.
- 24:56SPEAKER_06: So I'm like, again, this is just that muscle that I'm testing.
- 24:59SPEAKER_06: I'm doing it all on my own, and my dad's driving up with me.
- 25:02SPEAKER_06: Oh, you do.
- 25:03SPEAKER_06: I know doing that.
- 25:05SPEAKER_06: Oh my god, babe, him and I in a car together, it's gonna be chaos.
- 25:10SPEAKER_06: Like it's just gonna be great.
- 25:12SPEAKER_06: So he's driving up with me, me and Pickle, and but that's it.
- 25:17SPEAKER_06: And then I'm doing it all on my own and trying to find clients all on my own and starting from scratch all on my own.
- 25:24SPEAKER_06: And this again, though, goes back to wanting to remind the industry or show the industry of the flexibility and the freedom and how running a business or um being in this industry today, how different it can look.
- 25:38SPEAKER_06: We don't have to all just do the same thing.
- 25:40SPEAKER_06: Yeah, and we don't have to all just stay put.
- 25:42SPEAKER_06: And do you know who's a great example of this, or who actually really to me, I watch her and I'm like, this is great, is Emily Mander.
- 25:50SPEAKER_06: Yes.
- 25:51SPEAKER_06: Emily loves my colour.
- 25:52SPEAKER_06: Does she really?
- 25:54SPEAKER_06: I thought it looked great.
- 25:54SPEAKER_06: Love you, Emily.
- 25:56SPEAKER_06: Um she's amazing because she has a business on the other side of the world.
- 26:02SPEAKER_06: And a and a baby.
- 26:03SPEAKER_06: And a baby and lives here.
- 26:05SPEAKER_06: And it just, you know, talking with her was the greatest thing ever because she was just like, if you've got a good team and you've got good girls, which I do, I've got like amazing girls that work out of the salon, um, which they all rent a chair, so they all take care of themselves, it's all fantastic.
- 26:18SPEAKER_06: But she's like, you'll be fine, just do it.
- 26:20SPEAKER_06: And I was like, Oh.
- 26:22SPEAKER_06: Like it was literally like a oh, okay.
- 26:24SPEAKER_06: All right, all right.
- 26:26SPEAKER_06: Fine, is that easy?
- 26:26SPEAKER_06: Yeah, let's do this.
- 26:27SPEAKER_06: Yeah, yeah, yeah.
- 26:28SPEAKER_06: Yeah.
- 26:28SPEAKER_06: So I think like I'm excited to show the industry and remind the industry that we have a trade and we can do it wherever and have fun with it, you know.
- 26:37SPEAKER_04: You said something there about confidence being a muscle.
- 26:39SPEAKER_04: I also think the same thing about resilience.
- 26:42SPEAKER_04: Oh, yeah.
- 26:43SPEAKER_04: And it's not a muscle you use all the time, like as you start to like grow in your career and you feel some wins, and sometimes those challenges or resilient moments don't always present themselves as you start to get on a bit of a high.
- 26:58SPEAKER_04: Yeah, so the way you explain that, I just love that because I think about resilience is the exact same thing.
- 27:02SPEAKER_06: I think resilience is probably the only if I was to be on my deathbed tomorrow, I honestly think that that's what I can kind of hand over my success to, basically.
- 27:17SPEAKER_06: It's just like I've been kicked and kicked and kicked and kicked and pushed down and all sorts and in so many different ways that no one knows about.
- 27:25SPEAKER_06: And I just keep getting back up and I just keep going and I keep figuring it out and I just just make it work.
- 27:33SPEAKER_06: And that is to me, that's probably the one thing that I'm majorly proud of, is just this constant ability to get back up and keep going and just figure it out along the way and just handle it as well.
- 27:52SPEAKER_06: Um, but I also think that community is a massive part of that.
- 27:56SPEAKER_06: I don't think I'd be it still in the industry today if it wasn't for people like Jay or Kim or Amelia.
- 28:01SPEAKER_06: Um, Kane had a great conversation with me the other week.
- 28:04SPEAKER_06: Like I think that community is probably what saves me, but also helps build that resilience because everyone's been through such chaotic shit shows in this industry.
- 28:16SPEAKER_06: And I have my whole career and life to hand over to all the people that I've basically given no choice but to be close to me.
- 28:26SPEAKER_06: I'm like, you will love me.
- 28:28SPEAKER_06: Like I'll force this on you.
- 28:30SPEAKER_04: Oh, that's so beautiful here.
- 28:32SPEAKER_04: What what would I mean they do say your network is your net worth, right?
- 28:36SPEAKER_04: Um such a like cliche thing to say.
- 28:39SPEAKER_04: But yeah.
- 28:41SPEAKER_04: It's so interesting though, because I think um random story, but I was I've been doing interviews with people in the industry just to understand like different roles and types and da-da-da-da-da.
- 28:52SPEAKER_04: Yeah, a little like tech nerd.
- 28:54SPEAKER_04: Yeah.
- 28:55SPEAKER_04: Um and I was talking to someone and I can't remember if they were talking about Jay or someone else who had been online talking about something that really scared them.
- 29:07SPEAKER_04: They'll never say it wouldn't be Jay, it must be someone else because he doesn't really talk like that on social media.
- 29:13SPEAKER_06: I was about to say, I need to see this now.
- 29:15SPEAKER_06: What is Jay?
- 29:16SPEAKER_04: It was someone else.
- 29:17SPEAKER_04: It was someone in the um in your network.
- 29:20SPEAKER_04: I can't remember who now.
- 29:22SPEAKER_04: But she kind of had this moment where she was like, gosh, I just you look at all these leaders in the industry and you think they've got it easy, or you think that they've made it, or you think and you just realise that they're nervous too.
- 29:35SPEAKER_04: Like the next big thing that they're about to do or achieve, like they are really nervous about that too.
- 29:40SPEAKER_04: A hundred percent.
- 29:40SPEAKER_04: And she almost had this like humbling realization.
- 29:43SPEAKER_06: Yeah.
- 29:44SPEAKER_06: I last year when I was um on MFO, at MFO, and I I hosted a big room and I was talking about confidence, courage, all of that.
- 29:54SPEAKER_06: I that's the first thing I said.
- 29:55SPEAKER_06: I was like, I just want to be very clear that while I've done this two years in a row now of hosting this event with so many people in one room and talking to so many people, I was shitting myself.
- 30:07SPEAKER_06: I was nervous coming up on stage here.
- 30:09SPEAKER_06: I'm nervous today, I'm nervous tomorrow.
- 30:12SPEAKER_06: Like it's still there.
- 30:14SPEAKER_06: It's just the differences is that that doesn't control us.
- 30:17SPEAKER_06: Yes, you know, and and we push through because we know that there's benefits outside and we feel the rewards of it.
- 30:23SPEAKER_06: Absolutely.
- 30:24SPEAKER_06: Also, great reminder for everyone as well is your body doesn't know the difference between nerves and excitement.
- 30:29SPEAKER_06: It's just energy, it's just energy.
- 30:31SPEAKER_06: Like it's just that your adrenaline's up, you're running, your body doesn't know the difference.
- 30:35SPEAKER_06: So you can sit there and tell yourself that you're nervous, you will be, or you can sit there.
- 30:38SPEAKER_06: I had a life coach that taught me this, and or she's like, or you can sit there and say you're excited and you will be.
- 30:44SPEAKER_06: And it's dead, that changed my life.
- 30:46SPEAKER_06: Like I was like, would be shaking before an event, and then I was like, oh my god, I'm so excited, and it was done.
- 30:52SPEAKER_06: Like I was just ready.
- 30:53SPEAKER_04: Which is so interesting because like I think you know, you're such a big, vibrant, positive.
- 30:58SPEAKER_04: Do you know what I mean?
- 30:59SPEAKER_04: Like personality in the industry.
- 31:01SPEAKER_04: Like, I just don't think people would look at you and think that you're ever nervous doing something.
- 31:05SPEAKER_06: Yeah, and look, maybe I need to share that more, um, which I'm so happy this weekend also to be more vulnerable with that because this is scary.
- 31:13SPEAKER_06: It's scary.
- 31:14SPEAKER_06: It's never not gonna be.
- 31:15SPEAKER_06: I don't care, I will never have an ego on me where I'm just gonna walk into an event or have an event or have something where I'm like, nah, I'm fine.
- 31:23SPEAKER_06: I'm just not that person, you know?
- 31:25SPEAKER_06: And I I'm grateful I'm not that person because it keeps me humble and good, but I'm I shit myself all the time.
- 31:34SPEAKER_06: But I say yes because I just know.
- 31:36SPEAKER_06: Yeah.
- 31:37SPEAKER_06: I just know.
- 31:37SPEAKER_06: I say yes to everything.
- 31:38SPEAKER_06: Yeah.
- 31:39SPEAKER_06: Which is why I'm in the shit show this weekend.
- 31:42SPEAKER_06: Which is why I've got 40,000 things on this weekend.
- 31:45SPEAKER_04: Which we love you for.
- 31:46SPEAKER_04: Yeah.
- 31:46SPEAKER_04: Talking about that success for a minute, I think in the industry sometimes people forget all a lot of those things that go on behind the scenes.
- 31:55SPEAKER_04: You talked a bit before about some of those challenges.
- 31:58SPEAKER_04: What's a story or something you can talk us through where you face a challenge, whether that's like scaling your business, education, content, clientele, what are some of those behind-the-scenes truths that you'd want people in the industry to know about and learn from?
- 32:14SPEAKER_06: When I first opened my business, I really wanted James.
- 32:18SPEAKER_06: Um, sorry, the second location, not the first location.
- 32:20SPEAKER_06: I was on Anzac Highway first and then I opened it up to Glen Elk.
- 32:24SPEAKER_06: Um, when I opened up the second location, um, or moved to the second location, I really had, I wouldn't say an ego, but like I I was almost like, right, bitch, get it done.
- 32:39SPEAKER_06: You do everything, you do this, you do that, um, have all this staff.
- 32:43SPEAKER_06: Like I I just was wanting to really push everything and I think I scaled too quickly and I wanted to do things on my own and blah, blah, blah, blah.
- 32:51SPEAKER_06: And it was staff are probably to me, personally to me, one of the hardest things that I've ever had to deal with because I wanted to be friends with everyone and you just can't be.
- 33:05SPEAKER_06: And I also didn't realize that you should like very quickly as you grow, um, in any way, you should be hiring.
- 33:15SPEAKER_06: And you need to figure out what your strengths and weaknesses are and what they where they're where they're sitting and whatever they are, you need to hire for them and you need or get somebody on board or contract somebody or something.
- 33:27SPEAKER_06: Um, I think I very quickly opening the business probably within the first year and a bit, just learnt that you cannot do it all, no matter how much you think you can.
- 33:39SPEAKER_06: And it was a very dark time for me.
- 33:45SPEAKER_06: Like I wanted to leave the industry completely.
- 33:48SPEAKER_06: I wanted to get rid of my page, I just wanted to delete everything and just drop off the face of the earth because it was just so difficult.
- 33:55SPEAKER_06: And that I poured, I don't, I don't come from any money.
- 33:58SPEAKER_06: I I got I did all of this myself and I poured everything I had into this, and it was just almost falling apart really quickly.
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- 35:13SPEAKER_06: So I think just making sure that you figure out your strengths and weaknesses, like changing my salon to a renter chair is great because I don't need to feel sad if someone's not wanting to work or do certain things or whatever.
- 35:26SPEAKER_06: I'm not personally invested in it.
- 35:28SPEAKER_06: I'm invested because I love my girls or whoever's there.
- 35:32SPEAKER_06: But I think that was probably just figure out for me.
- 35:37SPEAKER_06: If I could go back in time, I'd just say to myself, just figure out what your strengths and weaknesses are, where they need to lie, and then go from there rather than just trying to do it all to almost prove that you can.
- 35:47SPEAKER_06: There's you there's no one you need to impress and you're here for a long time, not a short, fun time.
- 35:53SPEAKER_06: Okay, this is like long, so make it last and figure out how to do that.
- 35:57SPEAKER_04: It's an interesting one because I think there is this expectation that people in the industry can put on themselves that success looks like X.
- 36:05SPEAKER_04: Yes, and you have to work towards that model.
- 36:09SPEAKER_04: I think that's changing.
- 36:10SPEAKER_04: I think it is too.
- 36:12SPEAKER_04: Success looks like X, and I've got to do XYZ to be successful.
- 36:17SPEAKER_04: And don't get me wrong, I think it's really important to have like big dreams and big goals and aspirations.
- 36:22SPEAKER_04: Absolutely.
- 36:22SPEAKER_04: But to your point, understanding those strengths and weaknesses and making sure you're also doing things that fill your cup, not just doing it because you think it's an industry expectation of what success looks like.
- 36:35SPEAKER_04: That's exactly right.
- 36:36SPEAKER_06: Like you I speak to so many people that own businesses, and a lot of us had a like we're renting a chair prior, or just like dipping our toes and owning a business, and all of us behind closed doors will say to each other, Oh my god, I made the most money then, I had the most fun, and I was the most relaxed.
- 36:54SPEAKER_06: Like renting a chair was fantastic for a lot of us, like hungry business owners.
- 37:01SPEAKER_06: And then a lot of us are like, Why the fuck did we open a salon?
- 37:04SPEAKER_06: But we all did it because we thought that I mean, to be fair, like a lot of the contracts and the way that the industry ran, if you wanted to get signed to a company or whatever else, that's how they did it.
- 37:15SPEAKER_06: You had to have a salon and you had to bring in a minimum amount of spend and you had to do this, that the other.
- 37:19SPEAKER_06: And that there was no other option if you wanted to get signed to somebody or anything like that.
- 37:25SPEAKER_06: And so a lot of us just followed suit and just thought that opening a salon was the best thing when it's not all the time, you know, and having an understanding of that.
- 37:35SPEAKER_02: Yeah.
- 37:36SPEAKER_06: And having just addressing that quickly.
- 37:39SPEAKER_06: But I I hope and I I feel and I'm seeing that the industry is changing.
- 37:43SPEAKER_06: Like a like I'm gonna go rent a chair, you know?
- 37:46SPEAKER_06: Which I love.
- 37:47SPEAKER_06: Yeah, like if and if this works, if it doesn't, if I need to hand over the salon, if I need to close it, if I need well, I'm open to anything.
- 37:54SPEAKER_06: Yeah.
- 37:54SPEAKER_06: And I think honestly, success, especially in this industry, I'm so grateful of the fact that it just comes in all different forms.
- 38:01SPEAKER_04: Absolutely.
- 38:01SPEAKER_04: Yeah, I completely agree with that.
- 38:03SPEAKER_04: So I think it's like what I take out of that is people need to let go of what they think.
- 38:08SPEAKER_04: That there's only one structure of what success looks like in the industry.
- 38:13SPEAKER_06: Yeah, yeah, yeah.
- 38:14SPEAKER_06: We need to let that go, guys.
- 38:16SPEAKER_06: We need to open our minds.
- 38:17SPEAKER_06: It's official.
- 38:17SPEAKER_06: Yeah, it's official.
- 38:18SPEAKER_06: We're letting it go.
- 38:19SPEAKER_06: 2026, we're letting that go, guys.
- 38:21SPEAKER_06: Take note because that's just not how this works, and what a privilege it is to live in a world where we have the world at our fingertips, you know, options.
- 38:29SPEAKER_06: Yeah, it's great.
- 38:31SPEAKER_04: Um, now you joined Redcant at the start of this year.
- 38:35SPEAKER_06: I really flipped my whole life upside down.
- 38:37SPEAKER_06: I'm gonna be part of I'm just like it's my mind.
- 38:40SPEAKER_04: It's like the cogs are turning over, and it's like yeah, babe.
- 38:45SPEAKER_06: I she's going through a transformation.
- 38:47SPEAKER_06: Yeah, she turned 30.
- 38:50SPEAKER_06: She turned 30 and she was just like, right, nah.
- 38:53SPEAKER_06: Dumb you're the horse.
- 38:54SPEAKER_03: Yes.
- 38:55SPEAKER_06: You're the horse, you're the snake.
- 38:58SPEAKER_06: Yes.
- 38:59SPEAKER_06: I was shedding like a motherfucker.
- 39:01SPEAKER_06: I was like, nah, I'm I'm done, I'm done, I'm done.
- 39:03SPEAKER_06: Like in all different areas.
- 39:05SPEAKER_06: Yeah.
- 39:05SPEAKER_06: Yeah.
- 39:06SPEAKER_06: So yeah, I moved.
- 39:07SPEAKER_06: Sorry, I cut you off halfway.
- 39:09SPEAKER_04: I just want to call out your beautiful post that you did when you announced you're going to Redkin.
- 39:14SPEAKER_04: That was so my loves and thanks to OM.
- 39:18SPEAKER_04: So beautifully done.
- 39:20SPEAKER_04: And like so respectful and graceful.
- 39:25SPEAKER_06: And yeah, I was like, I was like reading it like I've got I actually got a lot of feedback from that, and which surprised me.
- 39:34SPEAKER_06: But I think a lot of people seem to think that there's like um whenever somebody leaves a salon, whenever somebody goes, whenever somebody does something like that, there's like, oh, what happened?
- 39:44SPEAKER_06: Like, oh my god, what's going on?
- 39:46SPEAKER_06: I have so much love for OM.
- 39:49SPEAKER_06: I have so much love for the people in OM.
- 39:52SPEAKER_06: And they all know that.
- 39:53SPEAKER_06: Like, and Josie is such an incredible woman, and she's a businesswoman herself.
- 39:59SPEAKER_06: And so I just got nothing, like, I wouldn't be where I am today without them.
- 40:04SPEAKER_06: So I could, there was no other way personally to handle that post.
- 40:08SPEAKER_06: Like, I just had to be like, I love you so much.
- 40:12SPEAKER_06: It's just time.
- 40:13SPEAKER_06: I didn't yeah, flip my world upside down.
- 40:16SPEAKER_06: Yeah.
- 40:16SPEAKER_04: So you now at Rickon, you've been there a couple of months.
- 40:19SPEAKER_06: Yeah, like I'm like, where what month are we?
- 40:21SPEAKER_06: Where are we again?
- 40:22SPEAKER_06: I know.
- 40:23SPEAKER_06: Yeah, yeah, a couple of months now.
- 40:24SPEAKER_04: Um, and you're going to be on stage at main stage with the Redkin team.
- 40:29SPEAKER_04: Yeah, yeah.
- 40:30SPEAKER_04: How does that feel?
- 40:31SPEAKER_04: Because it's a very different group, different brand.
- 40:37SPEAKER_04: Like again, it's like this whole pushing yourself outside.
- 40:41SPEAKER_04: Like, obviously, you know, you gotta get your head across a product formulation, dynamics of all the educators, like the brands, like it is a lot.
- 40:49SPEAKER_06: Yeah, it's a lot, it is a lot.
- 40:51SPEAKER_06: So let me give you a rundown, right?
- 40:54SPEAKER_06: So at the end of last year, I was like so I was I had been unhappy for quite a long time in my personal life and my work life, and I just felt stagnant.
- 41:02SPEAKER_06: And I just knew, again, going back to this muscle thing, I was like, I need to flip my life on its head, I need to do something.
- 41:08SPEAKER_06: Redkin for me was terrifying.
- 41:11SPEAKER_06: Redkin for me was the first show, the first time I stood on one of the first times I stood on stage with OM was actually main stage.
- 41:19SPEAKER_06: Um, but Owen were there, and I was there and I watched Redkin before.
- 41:24SPEAKER_06: And I was like, that is a world that intimidated me so much.
- 41:29SPEAKER_06: Like the way that they presented how they were, their formulation, just everything was so tight-knit that I was so intimidated, and I was like, I can't deal with that.
- 41:38SPEAKER_06: And so my chaotic ass went, right?
- 41:41SPEAKER_06: I'll go there.
- 41:44SPEAKER_05: What's the hardest thing that I can do?
- 41:46SPEAKER_05: Well, I just went, what's the hardest thing that I can do?
- 41:48SPEAKER_06: What will be the complete opposite and the most challenging thing that I could do?
- 41:52SPEAKER_06: And I'm gonna do that, and that's kind of how I've entered this entire fucking year.
- 41:57SPEAKER_06: Respect, literally.
- 41:58SPEAKER_06: It's a lot, it's a lot.
- 41:59SPEAKER_06: So I'm I'm nervous, but I'm so excited for the challenge of this.
- 42:04SPEAKER_06: And you know, down to the little things, like they're the way that they present is even so different.
- 42:08SPEAKER_06: So I would usually be given like half an hour on stage, whatever.
- 42:12SPEAKER_06: I have four minutes.
- 42:14SPEAKER_06: Wow, I have four I have eight minutes in total, but I'm I'm doing it with Millie Rose.
- 42:19SPEAKER_06: Love, love her.
- 42:20SPEAKER_06: Um, and so we've got four minutes collectively between each other that we have to showcase something.
- 42:27SPEAKER_06: And we just went through training, which I was sick for.
- 42:30SPEAKER_06: I was in my hotel room getting an IV drip for, and it was just they're like, here's how you present something in five minutes and get your point across.
- 42:38SPEAKER_06: Wow.
- 42:39SPEAKER_06: And I was like, oh my god, what am I gonna need to use this?
- 42:41SPEAKER_06: And then they're like, surprise.
- 42:45SPEAKER_06: Yeah, main stage in front of everyone.
- 42:47SPEAKER_06: So scary because it I know the reason why I even moved over was to be scared and challenge myself, and now I'm diving head fucking first, yeah, which is a lot.
- 42:56SPEAKER_06: So if you see me shaking up there, no, you didn't.
- 42:58SPEAKER_06: No, no, we don't.
- 42:59SPEAKER_06: No, no, we weren't addressed.
- 43:00SPEAKER_06: We're not zooming in four times.
- 43:02SPEAKER_06: Yeah, cameras coming down.
- 43:04SPEAKER_06: Yeah.
- 43:06SPEAKER_04: Today's episode is brought to you by Alex Love's Colour, Australia's go-to brand for pre-cut pop-up foils designed for salon professionals.
- 43:14SPEAKER_04: These foils make every colour session faster, easier, and more stylish.
- 43:18SPEAKER_04: And here's the exciting news ALC has just launched four stunning new colours rich burgundy, warm beige, classic navy, and sleek black.
- 43:27SPEAKER_04: Perfect for creating a luxe cohesive look in your salon while delivering the same salon grade performance you know and love.
- 43:34SPEAKER_04: The foils are recyclable and pop-up ready.
- 43:37SPEAKER_04: Whether it's a full transformation or quick touch ups, Alex Loves Color Foils gives you speed, precision, and style in every sheet.
- 43:44SPEAKER_04: If you're ready to elevate your colour game and impress every client, explore the full range at alexlovescolor.com.au.
- 43:52SPEAKER_04: Think color, think different.
- 43:55SPEAKER_04: I think I was actually with Kane and Aiden the week it was announced, and I know there are Definitely people on the Redkin team, of course, that are so excited to be joining them.
- 44:03SPEAKER_06: They've been they've been so beautiful.
- 44:05SPEAKER_06: Kane was a big, big helper again, like community.
- 44:09SPEAKER_06: Like he was a beautiful, isn't he?
- 44:11SPEAKER_06: He's such such a beautiful man.
- 44:14SPEAKER_06: Like I, like a nurturing, kind human, and I just I would I just would make out with him.
- 44:21SPEAKER_06: Um I would make out with you, Ken.
- 44:22SPEAKER_06: Um he's very c cute as well.
- 44:24SPEAKER_06: Oh my god, he's so cute.
- 44:26SPEAKER_06: Oh my god.
- 44:26SPEAKER_06: When I first saw him, I was like, what is that?
- 44:28SPEAKER_06: That's like what is this Adonis pilot?
- 44:30SPEAKER_06: I know Adonis, yes.
- 44:32SPEAKER_06: Oh my god.
- 44:33SPEAKER_06: But he's such a beautiful person, and he was um part of the reason why I actually moved over.
- 44:40SPEAKER_06: Oh yeah, so he he he really helped me out with that.
- 44:44SPEAKER_06: So shout out, sexy big man.
- 44:45SPEAKER_06: Love you.
- 44:46SPEAKER_06: Love him.
- 44:47SPEAKER_06: Miss those guys.
- 44:47SPEAKER_04: I can't wait for them to come home.
- 44:49SPEAKER_04: I know.
- 44:49SPEAKER_04: Now, if we talk about the journey you're on at the moment, because you're juggling a lot, you've just gone change colour brands.
- 44:56SPEAKER_04: I'm doing a lot, I'm doing most.
- 44:58SPEAKER_04: You're going to the Gold Coast.
- 45:00SPEAKER_04: You're keeping James the salon, though.
- 45:04SPEAKER_04: You're going freelance on the Gold Coast.
- 45:06SPEAKER_04: Yeah.
- 45:06SPEAKER_04: You're building up your clientele.
- 45:07SPEAKER_04: Yeah.
- 45:08SPEAKER_04: Um, now there's a lot of hype and talk around tech and AI at the moment.
- 45:14SPEAKER_04: Yes.
- 45:15SPEAKER_04: Yeah.
- 45:16SPEAKER_04: What are some of those tools that you are using to help you through this next phase?
- 45:21SPEAKER_06: I have been too heavily relying on timely, to be honest with you.
- 45:25SPEAKER_06: Um obviously, I like I didn't even know where to begin when I'm like telling my clients or getting bookings ready to move up there or how I need to do anything.
- 45:35SPEAKER_06: And I have been chatting with them constantly going, hey, how do I contact all my clients?
- 45:39SPEAKER_06: How do I move them over?
- 45:40SPEAKER_06: How do I hand back this?
- 45:41SPEAKER_06: How do I do this?
- 45:42SPEAKER_06: And without them, I would we worked out, I think it was that I had like a thousand clients, was it?
- 45:52SPEAKER_06: It was a thousand clients we had to contact.
- 45:54SPEAKER_06: And I was like, How am I gonna do this?
- 45:58SPEAKER_06: Like, this is chaos.
- 45:59SPEAKER_06: And so if it wasn't for them, I this move would have just been like honestly.
- 46:03SPEAKER_06: I so did you do a text out or an email out, or what did you do for everyone?
- 46:07SPEAKER_06: We did a text out, we we um I contacted Timely to see if I could get an Excel spreadsheet of everyone that I had booked in for the year previous year and the year coming up.
- 46:18SPEAKER_06: And on that um Excel spreadsheet, it was their phone numbers, their emails, their everything.
- 46:22SPEAKER_06: So it was amazing.
- 46:23SPEAKER_06: Um, but even uh when I was like starting up my Gold Coast platform as well, it was like I could just have two options now where if I come back to Adelaide, which I will be doing, coming back to Adelaide, I can open that up and people can book in.
- 46:39SPEAKER_06: So Yeah.
- 46:40SPEAKER_06: So you're juggling the two locations for bookings.
- 46:42SPEAKER_06: Yes, yeah, I'll be juggling them.
- 46:44SPEAKER_06: And that timely have just made it so easy.
- 46:48SPEAKER_06: So like without their help, I would be fucked.
- 46:54SPEAKER_06: I'd still be on a phone right now, texting and replying to people and trying to book people in.
- 46:58SPEAKER_06: And I started at a time where we had their little cards where you'd like have actual everyone's name and it would be in like a it was it was like a mini filing cabinet.
- 47:06SPEAKER_06: Yeah, and you'd have to go through and pick their names, write down their formula.
- 47:09SPEAKER_06: That was where I started.
- 47:10SPEAKER_06: Yeah.
- 47:11SPEAKER_06: So they're probably the best.
- 47:12SPEAKER_06: Chat GPT and things like that, I um I don't love.
- 47:17SPEAKER_06: No.
- 47:17SPEAKER_06: No.
- 47:18SPEAKER_06: Not yet.
- 47:19SPEAKER_06: I think, well, this is gonna be controversial.
- 47:23SPEAKER_06: This is gonna be very controversial, but I think that social media is frying our brain anyway, a little bit.
- 47:28SPEAKER_06: And I think that I obviously there's balance everywhere, and I think as long as you have balance and you can have control over certain things, I think make we're creatives.
- 47:38SPEAKER_06: That's part of the reason why we can be trendsetters, that's part of the reason why we can start things or do things or you know, go on social media and and do all these things.
- 47:49SPEAKER_06: And I think a lot of these either prompts or um, I know some people go on Chat GPT to do like um scheduling plans of like content that they could be doing for that week and things like that.
- 48:03SPEAKER_06: I think that if we all do that, we're all just gonna be the same.
- 48:06SPEAKER_06: We're just gonna be the fucking same.
- 48:09SPEAKER_06: Um and I also think to be creative and to tap into that creative side and that passionate side, you have to be fucking bored.
- 48:18SPEAKER_06: You need to be bored and allow yourself to feel that boredom.
- 48:24SPEAKER_06: And if you're constantly scrolling or you've got someone doing the prompts for you, like an AI thing doing the prompts for you or whatever, there's you're gonna lose that creativity.
- 48:32SPEAKER_06: You have to tap into creativity.
- 48:34SPEAKER_06: It doesn't just flow naturally, especially if you're just constantly numbing yourself.
- 48:38SPEAKER_06: So for me, I try to stay, stay a lot of stay away a lot from Chat GPT, unless I have like a mole that I'm like, this looks funny.
- 48:47SPEAKER_06: And I'm I can't get into my doctor and I'm like, hello.
- 48:53SPEAKER_06: Hello, can you please help me with this?
- 48:54SPEAKER_06: And then maybe I'll use it.
- 48:56SPEAKER_06: But yeah, I'm trying not to go down that path of really using it for work only because I love my uh creative side and my brand, and I don't want to fuck with that.
- 49:07SPEAKER_06: Yeah, you know, yeah, yeah, that makes sense.
- 49:09SPEAKER_04: Yeah, there's a lot of AI slop out there.
- 49:11SPEAKER_06: Yeah, yes, there is, and we can tell.
- 49:14SPEAKER_06: Yeah.
- 49:16SPEAKER_04: We can I just say controversially, I actually like the long dash though.
- 49:20SPEAKER_04: The what?
- 49:21SPEAKER_04: The M-dash.
- 49:22SPEAKER_04: Yeah, same.
- 49:23SPEAKER_04: But everyone's like, you gotta take the M-dash out because then everyone knows you're using it.
- 49:27SPEAKER_06: And I'm like, yeah, no, I no, babe, I love it.
- 49:30SPEAKER_06: I use it in my day-to-day.
- 49:32SPEAKER_06: Yeah, I'm just I'm a fan.
- 49:33SPEAKER_04: I like it.
- 49:33SPEAKER_04: Okay, great.
- 49:34SPEAKER_04: Looks sexier.
- 49:34SPEAKER_04: Yeah.
- 49:35SPEAKER_04: Education, what's coming up for you this?
- 49:37SPEAKER_04: Obviously, you're here, like a huge part of why you're here this weekend is for education.
- 49:40SPEAKER_04: Yes.
- 49:40SPEAKER_04: But yeah, outside of that, what's coming up with you this year for education?
- 49:44SPEAKER_04: No, you've got your castle carl coming up.
- 49:46SPEAKER_06: Yes, so we're on the gold coast for that, which is literally uh two days before I move up.
- 49:50SPEAKER_06: So again, sink or swim, maybe I don't do things in halves.
- 49:54SPEAKER_06: I love it.
- 49:54SPEAKER_06: It's so ridiculous.
- 49:55SPEAKER_06: I don't know how I'm gonna do any of it, but we figure it out.
- 49:57SPEAKER_06: Um we show up.
- 49:59SPEAKER_06: Yeah, we show up, we figure it out.
- 50:00SPEAKER_06: I haven't actually announced any more yet.
- 50:03SPEAKER_06: Um, I have some things in the works, but I haven't announced any just yet, only because I want to get a little bit more settled.
- 50:09SPEAKER_06: Yeah.
- 50:09SPEAKER_06: I would love to go back to Melbourne.
- 50:11SPEAKER_06: It's probably one of my most requested places.
- 50:14SPEAKER_06: Yeah, yeah.
- 50:15SPEAKER_06: Melbourne and Sydney, like here.
- 50:16SPEAKER_06: Um but I would really, really, really love to go back to Paris and do an education there as well.
- 50:24SPEAKER_06: I mean, well, Lucas is there.
- 50:26SPEAKER_06: Well, that's who I'm like Yeah, that's who I would love to go with.
- 50:33SPEAKER_06: Paris is just like such a magical place.
- 50:36SPEAKER_06: I took myself there alone for a week on my 28th birthday, and I made perfume.
- 50:42SPEAKER_06: I went to the Moulin Rouge, I sat under the Eiffel Tower with a pizza and a bottle of wine for my birthday.
- 50:48SPEAKER_06: I fucking love that place.
- 50:51SPEAKER_06: And I I hate people that are like, they're rude, they're rude.
- 50:54SPEAKER_06: I'm like, no, you're rude.
- 50:56SPEAKER_06: Yeah, you're walking up and going, hang down.
- 50:58SPEAKER_06: Like if you like how easy is that?
- 51:02SPEAKER_06: Yeah.
- 51:02SPEAKER_06: Just try, you know.
- 51:03SPEAKER_04: It's such a special city.
- 51:05SPEAKER_04: Uh um when we were there last year, it reminded me how much we are influenced by America in Australia.
- 51:12SPEAKER_06: Oh my god, I know.
- 51:13SPEAKER_06: I know.
- 51:14SPEAKER_04: And I don't know if I maybe that's just a Europe thing, like spending time in Europe overall, but I yes, yeah.
- 51:21SPEAKER_06: I I think there was a book that I got given when I was younger, and I can't I've still every day of my life, I swear to God, I try to remember what it was, but it was actually a book on French beauty.
- 51:31SPEAKER_06: And the way that they live, because you go over there and the like the French are just naturally so beautiful.
- 51:42SPEAKER_06: They're the most beautiful people you can you see, but there's it was the best book ever, and if I can find out, I'll let you know because it you need to read it, it's so good.
- 51:50SPEAKER_06: But it was basically about just literally just enhancing their natural beauty.
- 51:54SPEAKER_06: Yes.
- 51:54SPEAKER_06: They don't really wear they'll maybe wear mascara, yes, but like a lip and maybe a bit of blush, that's it.
- 52:01SPEAKER_06: Like it's so everyone was just so draw jaw-dropping over there.
- 52:06SPEAKER_06: But I also think that because they tap into their natural selves, it was just stunning.
- 52:12SPEAKER_06: Yeah.
- 52:12SPEAKER_06: That everyone was just stunning.
- 52:14SPEAKER_06: Yeah, everything about the city is just romantic.
- 52:17SPEAKER_06: I could go there every year.
- 52:18SPEAKER_06: Oh, let's go.
- 52:18SPEAKER_06: Yeah, let's do it every year.
- 52:20SPEAKER_06: Let's go.
- 52:21SPEAKER_04: I'm due.
- 52:22SPEAKER_04: Yeah.
- 52:22unknown: Yeah.
- 52:23SPEAKER_04: Keep an eye out for announcements.
- 52:25SPEAKER_04: Yes, yeah, parent styles announcement.
- 52:28SPEAKER_04: Every salon deserves a partner that goes beyond products, a team that supports your growth, your craft, and your vision.
- 52:34SPEAKER_04: Today's episode is brought to you by Rogue Beauty, known for providing stylists with Australia's most loved professional hair care brands, including Orbay, R Co, Maria Nilla, Isles Formula, and Alex Loves Colour.
- 52:48SPEAKER_04: But what truly sets Rogue apart is their dedication to supporting the artistry of hairdressing through education, innovation, and a portfolio designed to help salons deliver a genuine premium experience.
- 52:59SPEAKER_04: With Rogue Beauty, you're not just accessing world-class products, you're building a partnership with a team invested in your success, empowering you to elevate every service and create unforgettable results for your clients.
- 53:10SPEAKER_04: Discover the Rogue Beauty Experience at roguebeauty.com.au forward slash the beauty grail.
- 53:18SPEAKER_04: Now, you've traveled a lot for education and you've shared some stages with some amazing artists.
- 53:24SPEAKER_07: I have.
- 53:24SPEAKER_04: Um you know, collab classes, etc.
- 53:27SPEAKER_04: From someone wanting to be an educator in the industry, what tips would you give them on how to get started?
- 53:33SPEAKER_01: You need to figure you out.
- 53:40SPEAKER_06: Um we are just now going into such a sat like it's now very saturated, right?
- 53:48SPEAKER_06: Which I actually love.
- 53:49SPEAKER_06: A lot of people don't, but I love it, especially because when I was younger, there was no option for education.
- 53:54SPEAKER_06: It was like maybe a colour brand would do it, that's it.
- 53:57SPEAKER_06: Um so I think it's fantastic.
- 54:00SPEAKER_06: I just think in a saturated industry, especially, you need to have your point of difference and you need to figure out what that is, and you need to be I I I quite this is gonna sound really fucked.
- 54:13SPEAKER_06: I hope I don't get in trouble for saying this.
- 54:15SPEAKER_06: You you really, really, really need to be a people person and you need to leave your ego at the door because a lot of what I hear is people aren't approachable when they're teaching, or uh, you know, they're blunt or they don't communicate with the class or they don't ask questions, or all these different things that is so detrimental to you as an educator.
- 54:37SPEAKER_06: You need to actually be open, you need to figure out a way to make the room feel really comfortable enough so that, you know, they are getting their money's worth and can come back to you because people buy a ticket once, and if you're terrible, they're not gonna do it again, you know, or they didn't feel that comfortable or whatever.
- 54:58SPEAKER_06: So I think find your niche, right?
- 54:59SPEAKER_06: Find you that's something that you can do really, really well.
- 55:01SPEAKER_06: It doesn't actually have to be balayage or blonde.
- 55:04SPEAKER_06: It doesn't have to do that.
- 55:05SPEAKER_06: It can be contact, blow-drying, anything, anything at all, right?
- 55:09SPEAKER_06: Um, but then just please do work on making sure that you are approachable and warm because I would hate to go to a class where I feel like I couldn't ask a question and I have been to a lot.
- 55:21SPEAKER_06: I have been to a lot.
- 55:22SPEAKER_06: Well, ultimately, people that are buying the ticket, they're your customer.
- 55:25SPEAKER_06: Exactly.
- 55:25SPEAKER_06: Yeah.
- 55:26SPEAKER_06: Exactly right.
- 55:27SPEAKER_06: So for you, like don't just leave the ego at the door.
- 55:30SPEAKER_06: You're not better than them, right?
- 55:32SPEAKER_06: It's all about you trying to make everyone better.
- 55:34SPEAKER_06: So you can't do that when you think that you're already better than everyone.
- 55:37SPEAKER_06: So let's just make sure that that's left to the side and let's have a have a conversation with everyone.
- 55:44SPEAKER_06: Have a chat, just be open, you know, vulnerable.
- 55:47SPEAKER_06: Let's all just cry together.
- 55:49SPEAKER_06: Let's all just cry and hold each other while we do hair, basically.
- 55:54SPEAKER_04: Oh, I love that.
- 55:56SPEAKER_04: Um, I actually think that when it comes to educate education, whether it's online or in person, people forget that it's about making deposits.
- 56:09SPEAKER_04: You're making deposits in someone's life, education, whatever it may be.
- 56:14SPEAKER_04: Yeah.
- 56:15SPEAKER_04: Um, it's and it's not actually about you.
- 56:17SPEAKER_06: It's got nothing to do with you.
- 56:19SPEAKER_06: It's got nothing to do with you.
- 56:21SPEAKER_06: It's literally got to do with whoever's there and how to help the industry.
- 56:25SPEAKER_06: Like I mentioned to you before, a lot of my education actually, I accidentally had a model not show up to something, and I ended up spending the day styling for a little bit and then the rest of the day teaching on how to present yourself in front of a camera, how to be confident, how to get out of your own way, like I was saying.
- 56:42SPEAKER_06: And that has fucking boomed.
- 56:44SPEAKER_06: That's like now my most requested education.
- 56:46SPEAKER_06: Really?
- 56:47SPEAKER_06: Yeah.
- 56:47SPEAKER_06: Because people are like, what do you mean?
- 56:50SPEAKER_06: Like, how like what do you mean that I can just do this and like I have a different approach to things like that?
- 56:57SPEAKER_06: And that again, because I wasn't narrow-minded about where I wanted to be, I just went with that and that was great.
- 57:03SPEAKER_06: So I went with that and that was great, but I think I could only get to that point because all I want to do is help bring people up.
- 57:14SPEAKER_06: All I want to do is help people be better, all they want to do is just show them that it's it's easy.
- 57:18SPEAKER_06: You're you're the only one in your own way, or you're the one in control of your life, but let me help you get there.
- 57:24SPEAKER_06: So I think just yeah, just it's not about you, it's about the industry itself as a whole and how we can make it better.
- 57:33SPEAKER_06: Yeah, I love that.
- 57:34SPEAKER_06: Yeah.
- 57:36SPEAKER_04: Can you believe we are wrapping up with fast five lightning round questions?
- 57:42SPEAKER_04: I love this.
- 57:43SPEAKER_04: Literally at the end of the day.
- 57:44SPEAKER_04: I didn't think it was like we've been talking for 10 minutes.
- 57:46SPEAKER_04: I know it's been like an hour.
- 57:48SPEAKER_04: Wow, I love this grass.
- 57:49SPEAKER_04: I can talk the head off a chicken babe, so I love it.
- 57:52SPEAKER_04: What's a myth about the industry we wish people would stop believing?
- 57:57SPEAKER_04: That we're dumb.
- 57:58SPEAKER_06: Oh my god, yes.
- 57:59SPEAKER_06: I'm like, Jesus Christ, are you joking?
- 58:01SPEAKER_06: Yes.
- 58:01SPEAKER_06: My god, there's you know, I still get it this day where it's like clients are like, wait, there's so many chemicals, there's so many toners, there's about Yeah.
- 58:08SPEAKER_06: Yeah, if I get this wrong, I could actually ruin your life.
- 58:12SPEAKER_06: It's chemistry.
- 58:12SPEAKER_06: It's chemistry, and you're sitting here going like I people in the industry are the most intelligent people ever, especially ones that own a business.
- 58:21SPEAKER_06: God, yeah, god damn.
- 58:22SPEAKER_06: Like yeah, that yeah, that we're done.
- 58:24SPEAKER_06: We're gonna leave that in 1984.
- 58:27SPEAKER_06: Thank you.
- 58:29SPEAKER_06: That's dated.
- 58:30SPEAKER_04: Yeah, I think it just like it's it's it looks very different in this industry.
- 58:35SPEAKER_04: Absolutely.
- 58:36SPEAKER_04: I think it's like I what I see in a lot of people that we talk to, we meet at events and things like that is everyone's figuring out for themselves, and they're so like there's so much respect that I have for the industry.
- 58:52SPEAKER_04: They're doing all the things, everything, they're doing clients on the floor, they're running their business, they're growing their business.
- 58:57SPEAKER_04: They're moving states, they're moving states, they're changing colour brands, they're doing all the things, yeah, and often like on their own with not a lot of guidance or support.
- 59:06SPEAKER_04: Yeah, yeah.
- 59:07SPEAKER_04: Um, and that is super challenging, and just because it doesn't fit maybe a societal expectation of what success can look like doesn't mean it's not success.
- 59:17SPEAKER_06: A hundred percent, a hundred percent, and yeah, it's so funny to me because some of the wealthiest people I've met are actually hairdressers.
- 59:26SPEAKER_06: So suck on that.
- 59:28SPEAKER_04: I love that one.
- 59:30SPEAKER_04: Now, in my early 20s, one of my mentors said to me, the skills that get you to your current position or goal aren't going to take you to your next one.
- 59:42SPEAKER_04: And for me at the time, when I was in my 20s, that was like a mind-blowing thing.
- 59:46SPEAKER_04: That is I've never heard of that before.
- 59:48SPEAKER_04: Nugget for someone to give me.
- 59:50SPEAKER_04: I think I was 22 maybe at the time.
- 59:53SPEAKER_04: Yeah.
- 59:53SPEAKER_04: And it's something I've never forgotten.
- 59:55SPEAKER_04: So essentially what she was saying to me is we always need to be learning and evolving.
- 1:00:00SPEAKER_04: So we want to know what's one thing that you're letting go of and one thing that you're honing in on to get you to your next goal.
- 1:00:07SPEAKER_06: Doing things alone and not relying on I think I think I question, I think I have um really bad imposter syndrome, like really, really bad and everywhere.
- 1:00:18SPEAKER_06: And so I I rely on a lot of people um to kind of help me with that.
- 1:00:22SPEAKER_06: And I think that was a part like this move, and this move with Redkin was very personal to me.
- 1:00:28SPEAKER_06: It wasn't just like a I'm gonna do this for my brand.
- 1:00:32SPEAKER_06: It was fucking very personal.
- 1:00:34SPEAKER_06: I was like, I I need to do things on my own, and I want to challenge myself because I haven't done that in the industry or in general.
- 1:00:42SPEAKER_06: So, yeah, I I think that is like a big thing.
- 1:00:47SPEAKER_06: Just challenging myself to be brave enough to do things on my own is a big one.
- 1:00:52SPEAKER_06: And what was the second part?
- 1:00:53SPEAKER_06: So, what are you letting go of?
- 1:00:54SPEAKER_04: What are you honing in on?
- 1:00:56SPEAKER_04: What am I letting go of?
- 1:00:58SPEAKER_04: Sounds like you're letting go of playing it safe.
- 1:01:01SPEAKER_04: Yeah.
- 1:01:01SPEAKER_04: Not that I ever thought you're playing it safe before, but it's there was a comfort level there that you're just like, nah.
- 1:01:07SPEAKER_04: I think comfort's gotta fly.
- 1:01:09SPEAKER_06: Yeah, yeah, yeah.
- 1:01:10SPEAKER_06: We've got to I I wanna be, yeah, I wanna get out of my comfort because I have been, because I think I was so exhausted emotionally, probably more from my personal life, for like three years, three or so years, just so exhausted that I had no capacity for taking new.
- 1:01:25SPEAKER_06: To take on something new or doing anything challenging.
- 1:01:28SPEAKER_06: So we are gonna let go of that and we're just gonna do practice what I preach and you know, push myself and get out of my comfort zone again.
- 1:01:36SPEAKER_06: Because that's how you that's how you feel alive.
- 1:01:39SPEAKER_06: Yeah.
- 1:01:39SPEAKER_06: That is how you feel alive, that's how you build trust in yourself, that's how you get out of imposter syndrome, that's how you build character, like, and I'm gonna fuck up and this won't go perfectly, and I can't wait for that because then I'll learn and build that resilience that we'll talk about as well.
- 1:01:53SPEAKER_06: So, yeah, you're right.
- 1:01:55SPEAKER_06: That's doing things alone and just what did we say?
- 1:02:00SPEAKER_06: How do we word that?
- 1:02:01SPEAKER_06: That was perfect how you worded it.
- 1:02:03SPEAKER_04: And what I took out of that is you're kind of letting go of doing things alone, and you're letting go of your comfort zone, and you're ready to start leaning into building those muscles around confidence and resilience.
- 1:02:13SPEAKER_04: Practicing what I preach, practicing what you preach, yeah.
- 1:02:16SPEAKER_04: Yeah, that's massive.
- 1:02:17SPEAKER_04: Yeah, yeah.
- 1:02:18SPEAKER_04: Quick shout out to something I actually use every day at the Beauty Grail, the 270X Creator Tools from FK.
- 1:02:25SPEAKER_04: The Viral Mag Safe Snapstand is my absolute go-to.
- 1:02:29SPEAKER_04: My phone just clicks on and I've instantly got the perfect angle.
- 1:02:32SPEAKER_04: It's compact, reliable, and it honestly comes everywhere with me.
- 1:02:36SPEAKER_04: The wireless mics are super clean and an absolute must-have.
- 1:02:40SPEAKER_04: And the vlog screen, genuinely game-changing.
- 1:02:43SPEAKER_04: It sticks to the back of your phone so you can use your back camera and still see yourself, which means way better video quality without the guesswork.
- 1:02:51SPEAKER_04: If you're creating content for your business, this tech makes everything faster, easier, and your videos look so much more professional.
- 1:02:58SPEAKER_04: And because you're listening, FK is giving you 15% off.
- 1:03:02SPEAKER_04: Just head to phoneKing.com.au and use the code BUTTY15.
- 1:03:07SPEAKER_04: I actually love this stuff.
- 1:03:08SPEAKER_04: It just makes filming simple.
- 1:03:10SPEAKER_04: All details linked in our show notes.
- 1:03:13SPEAKER_04: What's a decision you made in your career that changed everything?
- 1:03:17SPEAKER_04: But at the time it didn't make sense to anyone else.
- 1:03:19SPEAKER_06: Saying yes to everything.
- 1:03:21SPEAKER_06: Saying yes to absolutely everything.
- 1:03:23SPEAKER_06: I um I was always very insecure.
- 1:03:26SPEAKER_06: I got really badly bullied when I was in primary school, like beaten up by boys bullying.
- 1:03:31SPEAKER_06: Yeah.
- 1:03:31SPEAKER_06: Yeah.
- 1:03:32SPEAKER_06: Bullying to a degree that is like horrendous, right?
- 1:03:35SPEAKER_06: And so for a lot of my life, I just never wanted to be seen and whatever else.
- 1:03:39SPEAKER_06: And then all of a sudden I got the opportunity to um go on stage and uh be seen and be filmed.
- 1:03:47SPEAKER_06: I was actually my first ever on stage thing was in Adelaide.
- 1:03:51SPEAKER_06: There was only 50 people there, but it was being live streamed to Josie from OM and all the education.
- 1:03:57SPEAKER_06: Yeah, and thank God they didn't tell me.
- 1:03:59SPEAKER_06: My God.
- 1:04:00SPEAKER_06: Um and I did it with Belle from 50 Speak.
- 1:04:03SPEAKER_06: Yeah, I did it with her, and it was amazing.
- 1:04:06SPEAKER_06: But nobody in my life could understand why I just um decided it was almost like a switch.
- 1:04:11SPEAKER_06: I just decided that I was no longer gonna be holding myself back.
- 1:04:15SPEAKER_06: And so I just started saying yes to absolutely everything, and it burnt me out.
- 1:04:20SPEAKER_06: So we're not gonna keep doing that.
- 1:04:21SPEAKER_06: We've still got to find that balance, but that is the only reason why I am here today is because I was just like, yeah, yeah, yeah, yeah, whatever it is.
- 1:04:30SPEAKER_06: And still to this day, a lot of people are like, well, don't do that for free, or don't do this, and why are you doing that?
- 1:04:35SPEAKER_06: And that's too ex You're gonna be so exhausted.
- 1:04:37SPEAKER_06: And I'm like, well, that's why I'm here and you know, like I'm sorry, but saying yes to everything.
- 1:04:44SPEAKER_04: Yeah, I love that.
- 1:04:46SPEAKER_06: Yeah.
- 1:04:47SPEAKER_04: What's a setting in your life or career that is now non-negotiable?
- 1:04:51SPEAKER_06: Like what I do to like be like my pillars.
- 1:04:54SPEAKER_06: I think I call them my pillars.
- 1:04:55SPEAKER_06: Really?
- 1:04:56SPEAKER_06: Yeah, yeah.
- 1:04:57SPEAKER_06: So um journaling, yeah, meditation, things like that, morning walks moving my body.
- 1:05:03SPEAKER_06: And grounding.
- 1:05:05SPEAKER_06: Grounding.
- 1:05:05SPEAKER_06: Grounding.
- 1:05:06SPEAKER_06: Grounding, sunning, and my my toes on the grass.
- 1:05:10SPEAKER_06: Oh, my toes in the sand, bitch.
- 1:05:12SPEAKER_06: Like I want them sunset, making out with my dog, sunset, sunset, sunrise.
- 1:05:16SPEAKER_06: Yes.
- 1:05:17SPEAKER_06: Because I'm gonna be looking at the sunrise in Gold Coast.
- 1:05:19SPEAKER_06: Oh, yeah.
- 1:05:19SPEAKER_06: And um, my vibants, my vibants, my ADHD medication.
- 1:05:24SPEAKER_06: Okay, yeah.
- 1:05:25SPEAKER_06: Fair, fair.
- 1:05:26SPEAKER_06: Yeah, we love her.
- 1:05:27SPEAKER_06: Um, yeah, a lot of it's personal, I think, because I have such a like masculine, hungry, go, go, go life.
- 1:05:34SPEAKER_06: I need to have that balance of the soft and the feminine and the slow.
- 1:05:39SPEAKER_06: Um, and it took for a burnout to figure that out, but they're my main pillars, and so it's like work hard, play hard kind of thing.
- 1:05:45SPEAKER_06: But without the play, I don't really play, I just go to bed.
- 1:05:49SPEAKER_06: I just sleep.
- 1:05:50SPEAKER_04: I love that.
- 1:05:52SPEAKER_04: Um, yeah.
- 1:05:53SPEAKER_04: I mean, for someone that's like such high energy, such such high intensity as well, that totally makes sense to me.
- 1:06:00SPEAKER_06: Me.
- 1:06:00SPEAKER_06: It was funny because like after this weekend I will be mute.
- 1:06:03SPEAKER_06: Oh yeah, bedrock.
- 1:06:05SPEAKER_06: Yeah.
- 1:06:05SPEAKER_06: Yeah.
- 1:06:05SPEAKER_06: I'll be mute.
- 1:06:06SPEAKER_06: 100%.
- 1:06:06SPEAKER_06: I'll be mute.
- 1:06:07SPEAKER_06: I'll have nothing left in me.
- 1:06:08SPEAKER_06: And it was so weird.
- 1:06:09SPEAKER_06: Like I remember my ex ex The fact that I had to say ex exper a previous partner would be so confused anytime that we would I would do an education because I would actually just go non-verbal.
- 1:06:24SPEAKER_06: Of course.
- 1:06:24SPEAKER_06: For like a day or so.
- 1:06:25SPEAKER_06: And I would just be like, I can't move.
- 1:06:27SPEAKER_06: Like I can't do anything.
- 1:06:28SPEAKER_06: So if I don't do those things day in, day out, I will go nonverbal.
- 1:06:32SPEAKER_06: And I don't have time for that.
- 1:06:33SPEAKER_06: Yeah.
- 1:06:34SPEAKER_06: So yeah, they're my pillars and they stop me from blowing away.
- 1:06:38SPEAKER_04: Yeah, I love that.
- 1:06:40SPEAKER_04: I think it's because you've learned you go really hard, but you've learned to understand what your limits are.
- 1:06:43SPEAKER_04: 100%.
- 1:06:44SPEAKER_04: Yeah.
- 1:06:44SPEAKER_04: And like we're in control of that.
- 1:06:46SPEAKER_06: Yeah.
- 1:06:46SPEAKER_06: And just say, like, like I said, in one breath, I just told everyone to say yes to everything.
- 1:06:51SPEAKER_06: But once you've done that for like a year and you're burning out, learn to say no.
- 1:06:55SPEAKER_06: Yeah.
- 1:06:55SPEAKER_06: As well.
- 1:06:56SPEAKER_06: Learn to just be like, nah, that doesn't work.
- 1:06:58SPEAKER_06: You know?
- 1:06:59SPEAKER_06: But when you figure out how to do that, let me know.
- 1:07:05SPEAKER_04: We're taking DMs on it.
- 1:07:06SPEAKER_04: Yeah, yeah, yeah.
- 1:07:07SPEAKER_04: All right, last question.
- 1:07:09SPEAKER_04: What's the next audacious goal you're working on right now?
- 1:07:13SPEAKER_04: I feel like there's a lot in this episode.
- 1:07:16SPEAKER_04: I'm not sure if there's anything else.
- 1:07:18SPEAKER_04: Yeah, babe.
- 1:07:18SPEAKER_04: I'm doing it.
- 1:07:20SPEAKER_06: I'm doing it.
- 1:07:21SPEAKER_06: I'm doing it now.
- 1:07:22SPEAKER_06: Um you are.
- 1:07:24SPEAKER_06: Building a clientele in a completely different state.
- 1:07:26SPEAKER_06: Yeah.
- 1:07:27SPEAKER_06: I think that that's going to be quite challenging when no one knows me there and I'm in a comfort and a little bubble, tiny little bubble, tiny small town where everyone talks and knows you.
- 1:07:36SPEAKER_06: You can't fart without everyone knowing there.
- 1:07:38SPEAKER_06: So I think this is going to be quite challenging trying to build up a clientele.
- 1:07:43SPEAKER_06: Like starting from scratch, it's going to be very humbling.
- 1:07:46SPEAKER_06: But I am so excited.
- 1:07:48SPEAKER_06: And once I do that, I think I will be like, fuck girl, you can you can do anything.
- 1:07:53SPEAKER_06: Yeah, you can, that's great, you know.
- 1:07:56SPEAKER_06: So mind you, I'm not stupid to the fact that I do have a leg up of a following.
- 1:08:00SPEAKER_06: I'm not gonna sit here and say that oh my god, it's gonna be so hard.
- 1:08:04SPEAKER_06: Like I've got a following, so I understand that.
- 1:08:06SPEAKER_06: But that's why we do social media, it's our portfolio.
- 1:08:08SPEAKER_06: Exactly.
- 1:08:09SPEAKER_06: So people can trust me and book in.
- 1:08:11SPEAKER_06: It gives you that flexibility to do exactly what you're doing now.
- 1:08:13SPEAKER_06: Exactly right.
- 1:08:14SPEAKER_06: So yeah, after that though, maybe maybe a holiday.
- 1:08:18SPEAKER_06: Maybe Paris.
- 1:08:21SPEAKER_06: That would be really good.
- 1:08:22SPEAKER_06: Just a minute to kind of like she's got a lot on.
- 1:08:26SPEAKER_06: She's got a lot on, but we love it.
- 1:08:28SPEAKER_06: Yeah, it's chaotic.
- 1:08:30SPEAKER_06: We should link back up in six months' time, Sierra.
- 1:08:31SPEAKER_06: I know.
- 1:08:32SPEAKER_06: I'm gonna look like Cynthia from Rugrats.
- 1:08:34SPEAKER_06: I'll have like no hair, I'll be like decrepit.
- 1:08:36SPEAKER_06: It's gonna be great.
- 1:08:37SPEAKER_06: Oh, I can't wait to watch this all unfold.
- 1:08:39SPEAKER_06: Oh no, yes, I'm 2026.
- 1:08:42SPEAKER_04: Yeah, wish me luck.
- 1:08:44SPEAKER_04: Bloody hell.
- 1:08:45SPEAKER_04: Kirsian, thank you so much for joining us.
- 1:08:48SPEAKER_04: Hey, baby.
- 1:08:48SPEAKER_04: I had a ball.
- 1:08:50SPEAKER_04: Great.
- 1:08:51SPEAKER_04: I'm so excited to see how this year unfolds for you.
- 1:08:54SPEAKER_04: It's going to be a huge one.
- 1:08:55SPEAKER_06: Yeah, it will.
- 1:08:56SPEAKER_06: I'm gonna be very honest about it all too.
- 1:08:59SPEAKER_06: So if I if it fucks up or it doesn't work or it doesn't go well, you'll all know.
- 1:09:04SPEAKER_04: Um, we are going to link all of your handles.
- 1:09:07SPEAKER_04: We're also gonna link your new booking timely in the show notes in case anyone needs to book in with you on the Gold Post.
- 1:09:15SPEAKER_06: Yes, book in with me, let's make out.
- 1:09:17SPEAKER_06: I love and we'll see you tonight tomorrow.
- 1:09:20SPEAKER_06: Oh my god, yeah.
- 1:09:21SPEAKER_06: I'll see you for the next week, baby.
- 1:09:23SPEAKER_06: Great.
- 1:09:23SPEAKER_06: Lovely.
- 1:09:24SPEAKER_06: Thank you, baby.
- 1:09:25SPEAKER_06: It was such a oh, that was so cool.