Latest / Omni Talk Retail / Inside Amazon's Leaked Rush Pickup Service Plans | Fast Five Shorts
Transcript
- 0:00Amazon
- 0:00has
- 0:00planned
- 0:01its
- 0:01new
- 0:02rush
- 0:02pickup
- 0:03service
- 0:04Chris
- 0:04According
- 0:04to
- 0:05Business
- 0:05Insider,
- 0:05Amazon
- 0:06is
- 0:06developing
- 0:06a
- 0:07rush
- 0:07pickup
- 0:07service
- 0:08that
- 0:08will
- 0:08let
- 0:09shoppers
- 0:09collect
- 0:09their
- 0:10orders
- 0:10at
- 0:10Amazon
- 0:11owned
- 0:11stores
- 0:12all
- 0:12within
- 0:12an
- 0:12hour,
- 0:13which
- 0:13comes
- 0:14from
- 0:14a
- 0:14reported
- 0:15internal
- 0:15document
- 0:16and
- 0:16a
- 0:16person
- 0:16familiar
- 0:17with
- 0:17the
- 0:17matter.
- 0:18Shoppers
- 0:18will
- 0:18be
- 0:18able
- 0:19to
- 0:19place
- 0:19a
- 0:19unified
- 0:20order
- 0:20from
- 0:20both
- 0:21Amazon's
- 0:21online
- 0:22marketplace
- 0:23and
- 0:23items
- 0:24stocked
- 0:24in
- 0:24Amazon
- 0:25owned
- 0:25store
- 0:25shores,
- 0:25the
- 0:26document
- 0:26explained.
- 0:27The
- 0:27tech
- 0:27giant
- 0:27plans
- 0:28to
- 0:28pilot
- 0:28launch
- 0:29the
- 0:29new
- 0:29program
- 0:29in
- 0:30at
- 0:30least
- 0:30one
- 0:30metro
- 0:31area
- 0:31by
- 0:31the
- 0:32first
- 0:32quarter
- 0:32of
- 0:322026,
- 0:33according
- 0:33to
- 0:34this
- 0:34document.
- 0:35However,
- 0:35it
- 0:35is
- 0:36uncertain
- 0:36that
- 0:37whether
- 0:37that
- 0:37timeline
- 0:38is
- 0:38still
- 0:39in
- 0:39effect.
- 0:40Also
- 0:40said
- 0:40the
- 0:40person
- 0:41familiar
- 0:41with
- 0:41the
- 0:42matter,
- 0:42who
- 0:42spoke
- 0:43on
- 0:43a
- 0:43condition
- 0:43of
- 0:43anonymous
- 0:44anonymity.
- 0:46I
- 0:46cannot
- 0:46ever
- 0:47say
- 0:47that
- 0:47word.
- 0:48A
- 0:49non.
- 0:49He
- 0:50wanted
- 0:50to
- 0:50be
- 0:51anonymous
- 0:52Anonymity.
- 0:52Thank
- 0:53you.
- 0:53Because
- 0:54they
- 0:54were
- 0:54not
- 0:54authorized
- 0:55to
- 0:55speak
- 0:56week
- 0:56to
- 0:56the
- 0:56press.
- 0:57An
- 0:58Amazon
- 0:58spokesperson
- 0:59also
- 0:59declined
- 1:00to
- 1:00comment
- 1:01on
- 1:01this
- 1:01story.
- 1:02So,
- 1:02Chris,
- 1:03a
- 1:03lot
- 1:03of,
- 1:04a
- 1:04lot
- 1:04of
- 1:05he
- 1:05said,
- 1:05she
- 1:06said
- 1:06in
- 1:06this,
- 1:06in
- 1:07this
- 1:07headline.
- 1:08But
- 1:08would
- 1:09you
- 1:09advise
- 1:09Amazon
- 1:10to
- 1:10proceed
- 1:11with
- 1:11its
- 1:12rush
- 1:12delivery
- 1:13service
- 1:13if
- 1:13this
- 1:14is
- 1:14indeed
- 1:15on
- 1:15its
- 1:15way
- 1:15in
- 1:162026?
- 1:17100%
- 1:19no.
- 1:19And
- 1:19I
- 1:20do
- 1:20think
- 1:20we
- 1:20have
- 1:20to
- 1:20look
- 1:20at
- 1:21the
- 1:21source
- 1:21here.
- 1:21You
- 1:21know,
- 1:22Business
- 1:22Insider,
- 1:23questionable
- 1:23sometimes
- 1:24in
- 1:24terms
- 1:24of
- 1:24what
- 1:25they're
- 1:25covering.
- 1:25And
- 1:25generally
- 1:26when
- 1:26you
- 1:26see
- 1:26headlines
- 1:27like
- 1:27this
- 1:27too,
- 1:27where
- 1:28the
- 1:28source
- 1:28is
- 1:29anonymous
- 1:29and
- 1:29there's
- 1:30a
- 1:30memo,
- 1:30it's
- 1:30either
- 1:30one
- 1:31of
- 1:31two
- 1:31things.
- 1:31Either
- 1:31the
- 1:32company
- 1:32is
- 1:32purposely
- 1:32leaking
- 1:33it
- 1:33themselves
- 1:33and
- 1:34doesn't
- 1:34want
- 1:34to
- 1:34talk
- 1:34about
- 1:34it,
- 1:35or
- 1:35you
- 1:35got
- 1:35a
- 1:35disgruntled
- 1:36person
- 1:36who
- 1:37just
- 1:37wants
- 1:37to
- 1:37get,
- 1:37you
- 1:38know,
- 1:38something
- 1:38out
- 1:38on
- 1:38the
- 1:39company.
- 1:39So,
- 1:40so
- 1:40that's
- 1:40the
- 1:40background
- 1:41here
- 1:41as
- 1:41I
- 1:41look
- 1:42through
- 1:42this
- 1:42story
- 1:42through
- 1:43my
- 1:43lens
- 1:43or
- 1:44my
- 1:44vantage
- 1:44point.
- 1:44And
- 1:45so
- 1:45but
- 1:45I
- 1:46would
- 1:46not
- 1:46support
- 1:46this
- 1:46pilot.
- 1:47And
- 1:47I
- 1:47can
- 1:47think
- 1:47of
- 1:48a
- 1:48whole
- 1:48host
- 1:48of
- 1:48reasons
- 1:49why.
- 1:49I
- 1:49think,
- 1:49number
- 1:50one,
- 1:50this
- 1:50isn't
- 1:51why
- 1:51I
- 1:51go
- 1:51into
- 1:52the
- 1:52Amazon
- 1:52app.
- 1:53You
- 1:53generally
- 1:53speaking,
- 1:54like
- 1:54I
- 1:54don't
- 1:54go
- 1:55there
- 1:55to
- 1:55coordinate
- 1:55a
- 1:55pickup
- 1:56order.
- 1:57And
- 1:57two,
- 1:57for
- 1:58that
- 1:58reason
- 1:58I
- 1:59would
- 1:59be
- 1:59leaning
- 1:59into
- 2:00things
- 2:00like
- 2:00faster
- 2:00delivery
- 2:01first,
- 2:01which
- 2:01they've
- 2:02been
- 2:02doing.
- 2:02And
- 2:02first
- 2:02and
- 2:03foremost
- 2:03I'd
- 2:03be
- 2:03hitting
- 2:03that
- 2:04up.
- 2:04Play
- 2:04to
- 2:04your
- 2:05strength.
- 2:05Speed
- 2:05has
- 2:05always
- 2:06been
- 2:06Amazon
- 2:06strength.
- 2:07It's
- 2:07always
- 2:07been
- 2:07a
- 2:07key
- 2:07part
- 2:08of
- 2:08the
- 2:08flywheel.
- 2:08I
- 2:08mean
- 2:09they're
- 2:09trying
- 2:09to
- 2:09do
- 2:09that
- 2:09with
- 2:09Rush,
- 2:10but
- 2:10I
- 2:10think
- 2:10the
- 2:11speed
- 2:11of
- 2:11at
- 2:11home
- 2:12delivery
- 2:12in
- 2:1230
- 2:13minutes
- 2:13is
- 2:13even
- 2:13more
- 2:14compelling.
- 2:15And
- 2:15then
- 2:15third,
- 2:15this
- 2:16is
- 2:16the
- 2:16probably
- 2:16the
- 2:16biggest
- 2:16point,
- 2:17like
- 2:17operationally,
- 2:17like
- 2:18where
- 2:18am
- 2:18I
- 2:18going
- 2:18to
- 2:19do
- 2:19this
- 2:19as
- 2:19a
- 2:19consumer
- 2:19at
- 2:20a
- 2:20Whole
- 2:20Foods,
- 2:21which
- 2:21is
- 2:21already
- 2:21filled
- 2:22to
- 2:22the
- 2:22brim
- 2:22with
- 2:22long
- 2:23lines
- 2:23for
- 2:23Amazon
- 2:24returns
- 2:24and
- 2:24boxes
- 2:25and
- 2:26the
- 2:26whole
- 2:26Foods
- 2:27parking
- 2:27lots
- 2:27are
- 2:27disasters.
- 2:28Like,
- 2:28I
- 2:29remember
- 2:29that
- 2:29running
- 2:29joke
- 2:30like
- 2:3010
- 2:30years
- 2:30ago.
- 2:30Namaste
- 2:31for
- 2:31the
- 2:31Whole
- 2:32Foods
- 2:32parking
- 2:32lot
- 2:32means
- 2:33it's
- 2:33code
- 2:33for
- 2:33eat,
- 2:34you
- 2:34know
- 2:34what
- 2:34and
- 2:34die.
- 2:35Which
- 2:35is
- 2:35hilarious
- 2:36because
- 2:36that's
- 2:36what
- 2:36a
- 2:36Whole
- 2:36Foods
- 2:37parking
- 2:37lot
- 2:37is
- 2:37like.
- 2:38They're
- 2:38usually
- 2:38very
- 2:38small,
- 2:39very
- 2:39constrained.
- 2:40They're
- 2:40not
- 2:40easy
- 2:41to
- 2:41get
- 2:41around.
- 2:41And
- 2:42now
- 2:42what?
- 2:42I'm
- 2:42going
- 2:42to
- 2:42ask
- 2:43Whole
- 2:43Foods
- 2:43employees
- 2:43to
- 2:44bring
- 2:44out
- 2:44things
- 2:44like
- 2:45weights
- 2:45and
- 2:46clothes
- 2:46to
- 2:47people's
- 2:47cars
- 2:47or
- 2:48to
- 2:48people
- 2:48that
- 2:48are
- 2:48just
- 2:49happy
- 2:49to
- 2:49stop
- 2:49by
- 2:50there.
- 2:50So
- 2:51I
- 2:51just
- 2:51don't
- 2:51like
- 2:51it.
- 2:51And
- 2:52Walmart
- 2:52at
- 2:52the
- 2:53end
- 2:53of
- 2:53the
- 2:53day,
- 2:53if
- 2:53you
- 2:54look
- 2:54at
- 2:54it
- 2:54competitively
- 2:55too,
- 2:55Walmart
- 2:56at
- 2:56the
- 2:56end
- 2:56of
- 2:56the
- 2:56day
- 2:57makes
- 2:57it
- 2:57easier
- 2:57than
- 2:58Amazon
- 2:58and
- 2:59will
- 2:59forever
- 2:59be
- 3:00easier
- 3:00than
- 3:00Amazon
- 3:01because
- 3:01of
- 3:01its
- 3:01locations,
- 3:02because
- 3:02of
- 3:02its
- 3:02design,
- 3:03of
- 3:03its
- 3:03physical
- 3:03operations.
- 3:04And
- 3:04so
- 3:04they're
- 3:05going
- 3:05to
- 3:05win
- 3:05this
- 3:05battle
- 3:05at
- 3:06scale.
- 3:06So
- 3:06this
- 3:07is
- 3:07a
- 3:07road
- 3:07to
- 3:07nowhere,
- 3:07in
- 3:08my
- 3:08opinion.
- 3:10I'm
- 3:10going
- 3:10to
- 3:10slightly
- 3:10disagree
- 3:11with
- 3:11you.
- 3:11I
- 3:11don't
- 3:11disagree
- 3:12with
- 3:12the
- 3:12points
- 3:12that
- 3:12you
- 3:13made
- 3:13because
- 3:14there's
- 3:14no
- 3:15denying
- 3:15that
- 3:15this
- 3:15is
- 3:16a
- 3:16massive,
- 3:17mass,
- 3:17massive
- 3:17overhaul
- 3:18of.
- 3:19If
- 3:20we're
- 3:20using
- 3:20Whole
- 3:20Foods
- 3:21as
- 3:21an
- 3:21example,
- 3:21which
- 3:21I
- 3:22think
- 3:22you
- 3:22make
- 3:22the,
- 3:23the
- 3:23right
- 3:23point,
- 3:23that,
- 3:24that
- 3:24seems
- 3:25to
- 3:25me
- 3:25like
- 3:25that's
- 3:26the
- 3:26best
- 3:26case
- 3:26scenario
- 3:27here,
- 3:27would
- 3:27be
- 3:28turning
- 3:28this
- 3:28in
- 3:29the
- 3:29Whole
- 3:29Foods
- 3:29locations
- 3:30into
- 3:30your
- 3:30rapid
- 3:31pickup
- 3:31points.
- 3:32But,
- 3:33but
- 3:33I
- 3:33actually
- 3:34think
- 3:34this
- 3:34could,
- 3:35I
- 3:35would
- 3:35be
- 3:35piloting
- 3:36this
- 3:36because
- 3:36I
- 3:37think
- 3:37that
- 3:37it
- 3:37could
- 3:37be
- 3:37one
- 3:38of
- 3:38the
- 3:38smartest
- 3:38moves
- 3:39that
- 3:39we've
- 3:39seen
- 3:39out
- 3:40of
- 3:40Amazon
- 3:40as
- 3:40of
- 3:41late.
- 3:41I
- 3:41know
- 3:42you
- 3:42mentioned
- 3:42it's
- 3:42not
- 3:43why
- 3:43you
- 3:43go
- 3:43into
- 3:43your
- 3:43Amazon
- 3:44app
- 3:44now,
- 3:45but
- 3:45I
- 3:45think
- 3:45that's
- 3:46because
- 3:46it's
- 3:47not,
- 3:47that's
- 3:47not
- 3:47the
- 3:48destination
- 3:48that,
- 3:49like
- 3:49we've
- 3:49said
- 3:50in
- 3:50shows
- 3:50past,
- 3:51you're
- 3:51going
- 3:51there
- 3:51to,
- 3:51like,
- 3:52find,
- 3:52you
- 3:52know,
- 3:53a
- 3:53phone
- 3:53charger
- 3:54and
- 3:54get
- 3:54it
- 3:54shipped
- 3:54to
- 3:55you
- 3:55quickly.
- 3:55I
- 3:56would
- 3:56say
- 3:56if,
- 3:57if
- 3:57you're
- 3:57able
- 3:58to,
- 3:58which
- 3:58we've
- 3:59not
- 3:59been
- 3:59able
- 3:59to
- 3:59before,
- 4:00if
- 4:00you
- 4:00were
- 4:00able
- 4:00to
- 4:00pick
- 4:01up
- 4:01an
- 4:01Amazon
- 4:01order
- 4:02that
- 4:02included
- 4:03milk,
- 4:04eggs,
- 4:04and
- 4:04the
- 4:05phone
- 4:05charger,
- 4:06would
- 4:06you
- 4:06do
- 4:06it?
- 4:07Maybe.
- 4:08I
- 4:08mean,
- 4:08we
- 4:08just
- 4:09haven't
- 4:09had
- 4:09this
- 4:09opportunity
- 4:10before.
- 4:10And
- 4:11I
- 4:11actually
- 4:11think
- 4:12that
- 4:12if
- 4:12they
- 4:12are
- 4:13moving
- 4:13more
- 4:13towards
- 4:13this,
- 4:14like,
- 4:14get
- 4:14your
- 4:15Doritos,
- 4:15Pepsi
- 4:16and
- 4:16Whole
- 4:16Foods
- 4:17products
- 4:17all
- 4:17in
- 4:18one
- 4:18trip,
- 4:18like,
- 4:18this
- 4:19method
- 4:19makes
- 4:20the
- 4:20most
- 4:20sense
- 4:20to
- 4:21me
- 4:21in
- 4:21order
- 4:21to
- 4:21do
- 4:22that,
- 4:22because
- 4:22it
- 4:23is
- 4:23a
- 4:23trip
- 4:24where
- 4:24you're,
- 4:24you
- 4:24know,
- 4:25you're
- 4:25doing
- 4:25that
- 4:25at
- 4:26Walmart,
- 4:26you're
- 4:26doing
- 4:26that
- 4:26at
- 4:27Target,
- 4:27and
- 4:27this
- 4:28could
- 4:28make
- 4:29sense.
- 4:29But
- 4:30I
- 4:30think
- 4:30that
- 4:31you
- 4:31still
- 4:31have
- 4:31a
- 4:31big
- 4:32hurdle
- 4:32to
- 4:32get
- 4:32over.
- 4:33And
- 4:33that's
- 4:33the
- 4:33question
- 4:34that
- 4:34I
- 4:34would
- 4:34have
- 4:34is
- 4:34like,
- 4:35how
- 4:35are
- 4:35you
- 4:35going
- 4:35to
- 4:36operationalize
- 4:36this
- 4:37at
- 4:37a
- 4:37Whole
- 4:37Foods?
- 4:38Do
- 4:39you
- 4:39have
- 4:39the
- 4:39back
- 4:39of
- 4:40house
- 4:40space
- 4:40to
- 4:40store
- 4:41like
- 4:42all
- 4:42of
- 4:42these
- 4:42products?
- 4:43Are
- 4:43you
- 4:43working
- 4:44with,
- 4:44you
- 4:44know,
- 4:45your
- 4:45same,
- 4:45same
- 4:46day
- 4:46delivery
- 4:46warehouse
- 4:47and
- 4:47you're
- 4:47delivering
- 4:48orders?
- 4:48Like,
- 4:48there's
- 4:48a
- 4:49lot
- 4:49of
- 4:49things
- 4:49logistically
- 4:50that
- 4:50have
- 4:50to
- 4:51make
- 4:51sense,
- 4:52but
- 4:52if
- 4:52they
- 4:53could
- 4:53figure
- 4:53it
- 4:53out,
- 4:53I
- 4:54do
- 4:54actually
- 4:54like
- 4:55it.
- 4:55And
- 4:55I
- 4:55think
- 4:55it
- 4:55starts
- 4:56to
- 4:56make
- 4:56them
- 4:56a
- 4:57little
- 4:57bit
- 4:57more
- 4:57defensible
- 4:58against
- 4:58Walmart,
- 4:59who's
- 4:59just
- 4:59completely
- 5:00eating
- 5:00their
- 5:00lunch.
- 5:01I
- 5:02don't
- 5:02know.
- 5:02The
- 5:02last
- 5:03point
- 5:03I
- 5:03make
- 5:03is
- 5:03I
- 5:03think
- 5:03my
- 5:04answer
- 5:04to
- 5:04all
- 5:04those
- 5:04questions
- 5:05would
- 5:05be
- 5:05no.
- 5:05And
- 5:06at
- 5:06the
- 5:06end
- 5:06of
- 5:06the
- 5:06day,
- 5:07Walmart
- 5:07has
- 5:08nine
- 5:08times
- 5:08the
- 5:09amount
- 5:09of
- 5:09stores
- 5:09that
- 5:09Whole
- 5:10Foods
- 5:10has
- 5:10throughout
- 5:10the
- 5:10US
- 5:11So
- 5:11it's
- 5:11just
- 5:12an
- 5:12uphill
- 5:12battle
- 5:13if
- 5:13that's
- 5:13the
- 5:13only
- 5:13place
- 5:13you
- 5:14can
- 5:14have.
- 5:14And
- 5:14that's
- 5:14what
- 5:14the
- 5:14story
- 5:15alludes
- 5:15to.
- 5:15It
- 5:15says
- 5:15Whole
- 5:16Foods,
- 5:16Amazon
- 5:16go
- 5:17and
- 5:17Amazon
- 5:18like
- 5:18fresh,
- 5:18which
- 5:19is
- 5:19like,
- 5:19you
- 5:19know,
- 5:19a
- 5:20pittance,
- 5:20comparatively.
- 5:21So.
- 5:21So,
- 5:22yeah,
- 5:22I
- 5:22just
- 5:22don't
- 5:22see
- 5:22it.