Latest / Now Shipping: A Mind the Product podcast
Why companies are blocking AI shopping agents
This week on Now Shipping, Mike Belsito explores why personal agents are getting stuck across the web, and what those failures reveal about the products we build. From Walmart’s checkout checks to Yelp’s paid access model, businesses are taking very different approaches to agent traffic. Sometimes, the decision comes down to a security setting nobody on the product team has reviewed.
Mike also examines Wikimedia’s concerns about suspected OpenAI agent activity and the proposed Personal Agent Protocol from Meta and Sierra. What could agent authentication solve, and what still needs to be fixed…
The skinny
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