Latest / Founder Unfiltered - What Founders Think But Never Say / Everything in my life I create, promote or allow with Greg Stephens
Transcript
- 0:00Welcome to another episode of 6 Figure Secrets for Fractional
- 0:04Experts. My name is Bradley Jacobs on the
- 0:06founder and CEO of Mylance and your host today.
- 0:09Today I'm joined by Greg Stevens.
- 0:12Greg is a Certified Professional Behavior Analyst, Master
- 0:16Certified trainer, and Corporate executive coach.
- 0:19Greg's a professional speaker, facilitator, trainer, coach, and
- 0:22author of Build New Bridges, The Art of Restoring Impossible
- 0:27Relationships. It's got 25 years of practical
- 0:29business experience worked across Fortune 500 companies and
- 0:33many national organizations with the main purpose to empower and
- 0:37transform individuals and corporations to take the
- 0:40ordinary and make it extraordinary.
- 0:43Greg, welcome to the show. Bradley, thanks so much for
- 0:46having me. It's an honor to be here.
- 0:47I really appreciate it. I'm going to start with, how did
- 0:50you get into this space? It's kind of a unique niche
- 0:54around having those hard conversations, like give us the
- 0:57a bridge story of how you got into this well.
- 1:00When I first started, I was in sales and actually worked
- 1:04through getting my coaching certification through a true
- 1:09apprenticeship early and I first taught man woman relationship
- 1:13programs. As I worked through that for
- 1:15several years, I found that the biggest problem people had was
- 1:19communication, especially when the stakes were high.
- 1:23And then I run it ran into a group training.
- 1:25It was called Path, the Dialogue and trainers, actually, they
- 1:29created the training later to be dialogue smarts, and then they
- 1:33changed it after they wrote the book to crucial conversations,
- 1:37tools for talking when stakes are high.
- 1:39So I've been around it a while, but I was one of those people
- 1:42that really needed help when stakes were high.
- 1:45I could talk to anyone at almost anytime.
- 1:49And when I took that class, it changed how I did things.
- 1:53And I thought, how can I actually, I started teaching the
- 1:56class, I thought, how can I actually live what I'm teaching?
- 2:00So I made a had a crazy idea that I would clean up all my
- 2:04past relationships. And so I made a list of 36
- 2:08people and it took me about 2 1/2 years to go back and clean
- 2:11all of those up. And doesn't mean I'm best
- 2:15friends with those people, just means I clean things up.
- 2:17Some relationship was rekindled, others it was a one and done
- 2:21situation. So there's a lot of things that
- 2:23happened in there and I actually was attracted to it because I
- 2:28was so bad at it. You know, those who don't don't
- 2:32know how to do it, they typically teach well, I wanted
- 2:35to learn how to actually do it on a day-to-day basis as I
- 2:39taught it because I wanted to live what I was teaching.
- 2:42And so that's how I came into it and what I was once scared of.
- 2:47I still don't like, I'll be honest with you, Bradley, I
- 2:49don't like having these conversations.
- 2:51What I do like is what is on the other side of the conversation.
- 2:55Yeah. I mean, often there's that
- 2:57discomfort in the middle to get to where we want to go, right?
- 3:01Always. So if I'm a fractional executive
- 3:04independent consultant, small business owner listening to this
- 3:07right now, I might be thinking to myself like, OK, how does
- 3:10this apply to me? So why should people keep
- 3:14listening right now? Think of it like this.
- 3:15What's a conversation you've been putting off or haven't had?
- 3:20There's something could be with your spouse about running your
- 3:24business. It could be with a client not
- 3:26paying. You could be with a client not
- 3:28doing what you ask them to do, not even communicating what you
- 3:32need. There's typically many of these
- 3:34conversations. We typically just think that's
- 3:37how the world is. But what if you had the ability
- 3:40to begin addressing those? I find there's typically money
- 3:44on the other side of these in business, and it actually brings
- 3:49you Peace of Mind. It starts to wipe out a lot of
- 3:52the drama in your life, all the unnecessary issues.
- 3:56It brings accountability with your people back into place.
- 4:00But if you don't have a good foundation in this area, you
- 4:03tend to avoid it until you're frustrated to the point where
- 4:06you're not sleeping at night, you see your people as a problem
- 4:10or the situation, all of those things.
- 4:12And we feel like we have no control.
- 4:15And I know how that is. When you take that back, you
- 4:18know how to communicate. A whole different reality can
- 4:21begin to ensue at that point. And one thing you mentioned
- 4:25earlier when we were chit chatting before this was maybe
- 4:28the most important conversation is the one with yourself.
- 4:31How does this? Yeah.
- 4:32How does that play a role as a business owner?
- 4:35Well, The thing is, is if we tend to look outside of
- 4:39ourselves and blame others or circumstances, we have no real
- 4:42power. Bradley, if you work for me, I
- 4:45have no power to change you at all.
- 4:48But internally I'm like, I see you as the problem.
- 4:52If I start to look at where I'm the problem, how can I improve
- 4:56myself where I can influence you and how can I get better at
- 5:00communicating like that? I actually take back my power
- 5:05rather than giving it out to other people who aren't pulling
- 5:08their weight. And I can begin to do things
- 5:10differently. And what I found when I do
- 5:13things differently, other people tend to have to change how they
- 5:16engage with me. But all starts with that
- 5:19internal conversation first. Am I as good as I thought I was?
- 5:23I thought it was pretty good at this, but things aren't falling
- 5:26into place the way I thought they they need to be.
- 5:29So am I doing the right things rather than saying it's my
- 5:32people or people just don't do what they say?
- 5:36How can I influence them to do that rather than try to control
- 5:40them to do that? Because that illusion of control
- 5:44wears this down. It takes our power away.
- 5:47So it's that internal conversation to know I can do
- 5:51that. How do I manage my emotions is
- 5:53another one. People push your buttons or
- 5:55circumstances push your buttons. That's all a mental construct of
- 6:00us seeing the world. We see it as this.
- 6:02It shouldn't be this way. Well, that's an illusion.
- 6:05Anytime you hear the word should yourself saying should or
- 6:08shouldn't, that's illusionary. So what can I do to actually
- 6:13begin to create with what's showing up with me in the best
- 6:17way possible? Doesn't change my vision, it
- 6:20changes how I engage with the obstacles to fulfill on that
- 6:24vision. So as we're talking about this
- 6:27for about taking responsibility, right, That's what I hear you
- 6:31say, it feels very easy to blame this circumstance or someone
- 6:37else or the market or my dog or whatever, my spouse, my kids,
- 6:41whatever. There's a million things to
- 6:43blame. It's so easy.
- 6:44And as you said, gives our power away.
- 6:46So what prevents us? Because there's also incredible
- 6:53ownership and authority. And there's something beautiful
- 6:56about taking responsibility of like, OK, I get to be the one
- 7:00that creates what I want to create, but what prevents people
- 7:04from doing that? Well, there's a lot of things
- 7:06I'm going to say. Sometimes it typically starts
- 7:09out with an ability issue. We typically look at, oh,
- 7:13they're, they're doubting themselves.
- 7:14Well, they possibly doubt themselves because they've never
- 7:17done it before. I mean, think about anything you
- 7:20do the first time. It's awkward.
- 7:22You're not going to get it right the first time.
- 7:25And that's another thing when you're out on your own, you're
- 7:27going to get a lot wrong early on.
- 7:30And so we tend to be worried about those things that we don't
- 7:35know and understand even about ourselves.
- 7:37And so like you said, it's easy. It's the human nature to
- 7:41actually look outside ourselves because that goes along with
- 7:45fear and the amygdala. When fear shuts our amygdala,
- 7:48our amygdala actually sparks and we go into fight or flight mode.
- 7:53But one of the things I constantly tell my people is
- 7:57fear always distorts. So once you think about that for
- 8:01a second, if I'm looking at the situation or whatever it is with
- 8:05this person and I have a fear going on, I've got a distorted
- 8:10view of what's really happening. And some of it may be right, but
- 8:14I'm not getting the entire picture.
- 8:17And if I want to make a good decision, I need to be able to
- 8:19get the entire picture to be able to do that.
- 8:22So I'd say that's the first thing.
- 8:24It's just fear. It's when we stop fighting it
- 8:27and say, OK, this is how I'm designed.
- 8:29How do I short circuit how I'm designed?
- 8:32We as human beings, we're the only species on the planet that
- 8:36has the ability to do that. And it's a higher understanding
- 8:41of discipline and changing the way I look at things.
- 8:44There's a quote I use in nearly every one of my talks, and it's
- 8:48this. Everything in my life I create,
- 8:51promote or allow. So when I own that, I have an
- 8:56ability to begin to do something about it.
- 8:58If I look at something I didn't do that well, then I have no
- 9:03power to change it. But if I own it, then I begin to
- 9:06take power to change it. It might not look the way I
- 9:08thought it needs to be, but I can actually make adjustments
- 9:12and influence different people and the first person I have to
- 9:15influence is myself. Wow, OK, so good.
- 9:18So if we have this animalistic instinct to be scared, right, to
- 9:25have fear, which is a good thing.
- 9:28It's necessary. We would survive.
- 9:30Right, right. So we get to stay alive.
- 9:32We get to be scared of, you know, certain things.
- 9:34And that's that's good. But that translates into I'm
- 9:38scared of this conversation. I'm scared of getting rejected.
- 9:40I'm scared of making mistakes. I'm scared of being seen on down
- 9:43the line. And so you said something about
- 9:46fighting how I'm being, how I'm designed.
- 9:48I'm designed to be scared and in order to step into a bigger,
- 9:52whatever tough conversation, bigger your business, you know,
- 9:55go out there. I get to fight how I'm designed.
- 10:00How do I do that? I love the question because
- 10:03that's what we teach. Here's what's amazing When our
- 10:06brain shuts us down and we go into flight or flight mode,
- 10:10we're working from our amygdala. Our neocortex is not
- 10:14functioning. It's actually blacked out at
- 10:16that moment. But what turns the brain back on
- 10:19are questions. When I can have the wherewithal
- 10:23incense to ask myself a question, then I start to flip
- 10:28and reverse that process. Because here's the good news.
- 10:31Your reflective brain, which is your neocortex, and the reactive
- 10:35brain, which this is the amygdala, they can't both be on
- 10:39at the same time. That's the good news, because
- 10:42once I notice I'm in fight or flight mode, I have to take a
- 10:48breath. You have to break that
- 10:50pensipathetic nervous system, break it by a deep, deep breath,
- 10:55maybe two or three. Then ask yourself a question and
- 10:59a question like, wait, what is it I really want here?
- 11:03What is it? And it's interesting.
- 11:05Any question I'll do, if you really think about it is I tell
- 11:08this all the time in my classes. Let's say someone pose in front
- 11:11of you in traffic. You get upset, I do.
- 11:15But in that moment, take some random math number like 4567 / 9
- 11:23and try to figure out to the decimal point what you'll find.
- 11:26By the time you get there, if you don't use a calculator, your
- 11:30emotions toward that other driver will have begun to
- 11:33subside. So when that happens, all of a
- 11:37sudden I'm turning my brain back on to say, you know what?
- 11:40That wasn't the main thing. But I did this in class in
- 11:43Houston years ago. And a woman came back on the
- 11:45second day of class. She said right after class, I
- 11:47tried your little tricks. Someone cut me off and I got
- 11:51mad. And she said when I tried the
- 11:52math thing, I got even madder. I said, why?
- 11:56She goes because I couldn't do the math anymore.
- 11:58But you don't have to use a math question, but use a question
- 12:02that brings you forward. Like, how am I responsible in
- 12:06this moment? Who?
- 12:07That's a big one. Most of us don't.
- 12:09Well, I didn't do anything. I bet if you dug deep enough,
- 12:12you can find there's some level of responsibility.
- 12:16Even if you're in a bad marriage, you chose to be there.
- 12:20You actually walked down the aisle with that person.
- 12:24But here's the thing, I'm not letting them off the hook.
- 12:26I'm just trying to put you back in charge of your own
- 12:31facilities, your own, your own emotions in that moment.
- 12:35That's what I'm trying to do with that question.
- 12:37It's not about being right or wrong about it.
- 12:39It's being able to ask it and turn your brain back on.
- 12:42And even I was having a little bit of a rough morning this
- 12:44morning and I went to the bathroom in a restaurant I was
- 12:47in and I the like soap dispenser wasn't working at the sink like
- 12:50I was at. And I was just like, kind of I
- 12:52had this moment of like, of course, like, you know, when it
- 12:55when it rains, it pours kind of vibe.
- 12:57And then I did ask myself, I was like, what am I really upset
- 12:59about here? Like truly I just and then I was
- 13:02like, nothing, right? I'm not actually upset.
- 13:04If this is not a big deal, I'm going to go get the other.
- 13:07It's fine. And I shift.
- 13:08It was like over, right. So yeah, I just like, what what
- 13:11am I actually upset about? Or I think, and I, when I coach
- 13:14people, I ask like, what are you scared of?
- 13:18Let's just name it, right? Because when you name it, you're
- 13:21like, okay, I'm scared of failure.
- 13:23Cool, what does failure look like?
- 13:24Okay, no one listens to my podcast.
- 13:25Okay, what does that mean about you?
- 13:27Like, you can just keep going and you kind of get to like, the
- 13:30fear is totally irrational. They're paper thin and they're
- 13:34not real, most of them, yeah. It's at least in a knowledge
- 13:38capital or knowledge workforce that we typically work in today.
- 13:42Now, if you're if you're welding something, if you're out there
- 13:46doing something dangerous, it's a different situation when you
- 13:49get out there because I've worked with steel workers on
- 13:52mentorship programs and it's interesting to talk about, OK,
- 13:56when you're out there in the plant floor, there's a time for
- 13:59command decision pop to listen to me yell at someone, get them
- 14:04into safety. But then there's also a time to
- 14:07pull it aside in the locker room and talk about, hey, man, you
- 14:10know, what do we need to do out there to be safe?
- 14:13Or how do how do we learn from what happened today?
- 14:16But in that moment is not the time to have that conversation.
- 14:20And you're bringing a point of it.
- 14:22I'm kind of tying it all in my head as you as you talk is when
- 14:25I do business planning for my lands, for my company, I do it
- 14:30when there's kind of nothing else going on in my day.
- 14:33I can't do it at 11 AM. Like I'm being pinged an e-mail,
- 14:36LinkedIn and Slack and all this other stuff.
- 14:38And it's like it's hectic and I kind of feel like a little bit
- 14:40I'm in fight or flight. I'm just like trying to like,
- 14:42you know, navigate all this shit in the day.
- 14:44When I do it like Sunday, late afternoon, I have a clear head.
- 14:49No one's bothering me about anything and I can think really
- 14:52clearly, right? I'm very reflective on what the
- 14:55business needs, right, which is great.
- 14:58And then when I go to execute some of those things, sometimes
- 15:03that's when some fear can pop up.
- 15:05Absolutely. And it becomes because you're in
- 15:08that space. But I think every person who
- 15:11runs a business or is working with with business leaders, you
- 15:16need to have that space of creativity, safety, thinking
- 15:20through things. But then the application doesn't
- 15:23typically look like what you planned it to be.
- 15:27And so that's much of the breakdown.
- 15:29But I love that you noticed that about yourself.
- 15:31Some, many people just keep moving on and they don't find
- 15:35what works for them. Some people work better in the
- 15:37evenings, some people early in the mornings.
- 15:40Yeah. It's kind of tying it together
- 15:42of, of being in the reflective state, let's say a Sunday in the
- 15:46afternoon versus being in more of the reactive state.
- 15:49And then when I'm in the reactive state, I get to kind of
- 15:52practice what you're talking about, right?
- 15:54And like if I'm scared to do something or feel uncomfortable,
- 15:57my reaction can sometimes just be distraction.
- 16:00Like I'll go do something else or I'll work on part of the
- 16:02business that frankly probably doesn't need my attention.
- 16:04I'll do something that feels good.
- 16:06We want that dopamine hit because we've had we've had that
- 16:10pressure so long. But that's also part of
- 16:12understanding. I love that you're going to hit
- 16:16a wall, especially going out and doing it day after day.
- 16:21I try to leave myself time every day to have reflection, to have
- 16:25the time. I start my morning early.
- 16:27But I also find at the end of the day, I kind of need to look
- 16:30back and just let it go and. What does that mean?
- 16:33Let it go? Like let what go?
- 16:36Like you said, all the fires that come across, I get in deep
- 16:39conversations with my people and there it gets emotional
- 16:42sometimes. And I'm, I'm not a therapist,
- 16:45but the level that people trust me and open up to me.
- 16:49And it's hard to hear some of the things that people go
- 16:51through. They're working hard, they're
- 16:53trying to do different things within the organization.
- 16:56There's many different barriers. And when people have that
- 16:59sounding board, it allows them many times to let that go.
- 17:03But as the person listening, sometimes I used to take it on.
- 17:06I've learned now I need a decompression time.
- 17:10My goal is to connect with them, help coach them, find their
- 17:14their genius in this situation. But then I need a decompression
- 17:18time after that. What I'm hearing too is that
- 17:21separation of I'm going to leave work at work and all the stuff
- 17:25that came up in the day. I'm going to leave there so that
- 17:28I can transition to my personal life, whether it's wife, kids,
- 17:30friends, whoever, and show up fully there and not bring all
- 17:34the crap that happened today into that space.
- 17:39Well, and I'll be honest, that sounds good.
- 17:43It's hard to do. And one of the things I found, I
- 17:47want to encourage leaders out there who experienced this, you
- 17:50come home, you want to do that many times, something's going to
- 17:54pop into your head rather than try to remember it.
- 17:58I used to teach at getting things done as well.
- 18:01Pull out your phone, text yourself something so you won't
- 18:04forget it because your mind is for having ideas, not holding on
- 18:08to them. So if you want to be completely
- 18:10present with your family at the end of the day and something
- 18:14pops in, don't fight it. Don't try to remember.
- 18:17Pull out your phone. We've got a great tool.
- 18:20Don't stay on it. Don't do social media, but just
- 18:22text yourself a reminder so you don't forget.
- 18:26That lets you ease back and clear everything out so you can
- 18:30be present with your family. Yeah, What I do is I have my
- 18:33notion To Do List. I have it as a shortcut on my
- 18:36home screen on my iPhone. So I can quickly just go to the
- 18:39shortcut, add the thing to the To Do List or the reminder,
- 18:42whatever it is, and then it's out of my head.
- 18:44I know it's there, you know, in the morning when I need it.
- 18:46And I can, you know, yeah, like I 100% agree.
- 18:49Yeah, and that's the biggest thing.
- 18:51Most of the time I, I, I'm with leaders, they tell me my spouse
- 18:56doesn't feel like I'm around enough.
- 18:58Well, it's interesting because they might be working a lot, but
- 19:02it's the time you are there. Is it quality time or are you
- 19:05still in your head about the problems at work?
- 19:08And there really needs to be some level of I need to let this
- 19:12go because your life isn't your work.
- 19:16It's a big part of your life, but that's not your life.
- 19:19It's an experience and you get to choose those.
- 19:22But here's the thing, most leaders don't respect themselves
- 19:28enough or they they haven't set their boundaries with
- 19:31themselves. It goes back to that self
- 19:33conversation. This is a discipline.
- 19:36I need to let that go so I can be with my family.
- 19:39Because most people will tell you I'm doing this for my
- 19:41family. That's why they're working the
- 19:44hours. They need that space to be able
- 19:47to make that shift. And it's a hard one, but it can
- 19:50be done because I do it, other people do it.
- 19:53I've seen it over and over. And I know some people who
- 19:56before they walk in, they're going to clear them their head
- 19:59for about 5 minutes with some type of meditation before they
- 20:03walk in the door of their family.
- 20:04It clears it out. One of the exercises I do with
- 20:07my clients, and we do this before every meeting I take, I
- 20:10call it a 2 minute clearing exercise and we just take two
- 20:14minutes. And if we're on Zoom, we cut off
- 20:17our screens. I close my eyes and clear my
- 20:20head. I just try to get everything out
- 20:23so I get present. And I found when I do that, that
- 20:262 minutes saves me two hours on the back end of being jumping
- 20:32around my brain, being in different places.
- 20:34And my clients typically start doing that with their teams
- 20:38after they do it with me for a little while.
- 20:40And they say my team really loves this because we get so
- 20:43much more done in such a smaller amount of time.
- 20:47Are you, are you saying you start a coaching call with a
- 20:50client with two minutes of of that silence camera stops?
- 20:53It's like just sit with yourself for a few minutes.
- 20:56Or if I'm in their office, I sit there and we're going to, we're
- 21:00just going to sit here and I close my eyes and I just get
- 21:03quiet. And it's awkward The first
- 21:05couple of times you do it with them, but then they value it
- 21:09because they most people don't take time. 2 minutes and then
- 21:12all of a sudden 2 minutes. I've seen it feel like 20
- 21:15minutes, but there's a refreshing after it and then I'm
- 21:18in my creative mode and I can actually get to work much
- 21:22quicker, cleaner and get to it. And I find meetings actually
- 21:26don't drone on and on When we do that, we're there to get
- 21:30something done. We've cleared it out and we're
- 21:31ready to go. It's.
- 21:32Beautiful I've Institute of practice for myself is when I'm
- 21:36feeling really emotional in my body My I used to just kind of
- 21:40resist it, right. I was like, I don't want to feel
- 21:42this and I'll distract myself and jump into work and whatever.
- 21:45And I started setting a timer for 3 minutes and what I
- 21:48actually do yeah, so same idea and I, I say like, bring it on
- 21:52right. Whatever feeling it is, is
- 21:54anxious and sad, fear, grief, whatever, whatever feeling I'm
- 21:57trying to avoid, I'm like, all right, let's go.
- 22:00Like, you know, bring it. And it's just an emotion.
- 22:03It's not going to kill me, right?
- 22:05But it really does allow it to just come through my body and,
- 22:08and usually process through and I let go of it.
- 22:11I don't, I try not to make meaning of the feeling or like,
- 22:14why is this happening? All this stuff.
- 22:15And then I can just let it go and and move on.
- 22:19Well, there's data that says, I love that you do that because
- 22:22there's data actually backs that up because you only have an
- 22:26emotion typically for about 90 seconds.
- 22:30And then if you keep reliving it, it becomes a mood rather
- 22:34than just an emotion. And a moods can last for years,
- 22:38but some people, so these are things that people run into and
- 22:44you can actually do these little things.
- 22:47Now, does one thing clear it all out?
- 22:49No, but little things can make such a big difference and done
- 22:54overtime consistently. It's it's really amazing.
- 22:58It's kind of like compound interest.
- 23:00It's not doesn't seem like a lot, but it can be a lot at the
- 23:03end of it. Yeah, beautiful.
- 23:05I want to get into control verse influence, something you were
- 23:09sharing with me earlier. I think it can be really
- 23:11impactful. So we'd love for you to just
- 23:13break down what is control verse influence?
- 23:15How does it show up in our businesses?
- 23:17Well, most leaders want to control things because if I've
- 23:20got control, I know what's going to happen.
- 23:23I've got a direction, but you can't control circumstances and
- 23:28you can't control other people because Bradley, there's nothing
- 23:31I can really do to control you if you don't want to be
- 23:34controlled. If I tell you to calm down, it's
- 23:37going to piss you off. You're not going to calm down.
- 23:39You're you're trying to push me. So what I asked my leaders to
- 23:43do, Stop trying to control everything else and control
- 23:46yourself. If you're as good a leader as
- 23:49you say you are, let's see how you can influence.
- 23:53Here's the thing. When I control myself, I have an
- 23:57ability to influence others. Until then, my behavior is
- 24:02actually going to create the resistance that I don't want.
- 24:07When I try to go into control, it damages the relationship.
- 24:12No one likes to be told what to do.
- 24:14I had someone the other day, a client said, well, it's my way
- 24:18or the highway with this person. It's like, wow, that sounds more
- 24:22like ownership than it does someone working for you.
- 24:25I said, what's your goal? And then do you?
- 24:27I just want them to do this. Well, you probably want a lot
- 24:31more. You're frustrated right now.
- 24:33What is it you really want? Well, I want them to be able to
- 24:35solve problems on their own. I want them to take
- 24:39responsibility. I want them to enjoy their work.
- 24:41I want to enjoy my work. That's a deeper conversation.
- 24:45And to get there, it's not going to be about control.
- 24:48It's going to be about influence.
- 24:50How can I influence the shift and the change that needs to
- 24:53happen and lead the way if I'm going to ask others to do it?
- 24:59Am IA leader. I'm not a title I've got means
- 25:03I've got to go up and show up. I worked with a group the other
- 25:07day. I went in and talked to the
- 25:09staff because of a new person I'm working with.
- 25:12She said she wanted me to talk to her staff.
- 25:15And I said your leader here cares about you enough to hire a
- 25:20coach to improve their communication skills.
- 25:24You're going to see this leader do some things differently and
- 25:28they're trying to be better for you.
- 25:30Here's what they're trying to do.
- 25:31And it's interesting because they were excited that their
- 25:35leader was leading the way, was actually doing this.
- 25:38And it's interesting because I little, I did a little thing on
- 25:43the wall. They said they kept it up there.
- 25:45And I talked to her today and she said, Oh yeah, the staff
- 25:48deal still talks about that. And we're communicating much
- 25:51more effectively just out of one conversation because they know
- 25:55the leader is practicing something new.
- 25:59South in what are the situations that let's just talk about a
- 26:03fractional executive, they find themselves like wanting to
- 26:07control when they really need to be influencing.
- 26:12Well, if you want to influence like we're talking about, you
- 26:15have to manage yourself. But what are you communicating?
- 26:18Are you communicating the things you need to?
- 26:21We were talking earlier about fractional, we might have a
- 26:24fractional accounting, accountant, marketing, the chief
- 26:29executive, Asha, anything. But how is your communication
- 26:33and how is it during specifically difficult times?
- 26:37You need to not only have the desire to do it, but you have to
- 26:41have the skill. Most people back away because
- 26:45they don't have the skill. If I don't have the skill to
- 26:47have a conversation, no one's ever taught me how to manage my
- 26:51own emotions, how to manage the emotions of others.
- 26:54I don't want to do that. That doesn't sound fun.
- 26:56It's not fun anyway, because if you do it with no skill, you're
- 26:59probably not going to get exactly what you think.
- 27:02You're going to get problems, but what if you trained yourself
- 27:06to do it differently and I to me it all comes back to your mode
- 27:11of your intent first. And also, I might be motivated
- 27:16to talk, but I need an ability, a skill building set.
- 27:20I need to be able to do that because you have hard messages
- 27:23to get across to people. I'm going to suggest that's
- 27:26probably where a lot of the frustration comes from, because
- 27:30I haven't said what I need to say or haven't said in a way
- 27:34that actually lands for the person to hear it, to understand
- 27:38how important it is to get this thing done.
- 27:42So from this lens, right, a common problem we talked about
- 27:46in the fractional space is I'm looking for big clients, as in
- 27:50high value clients that truly value my expertise.
- 27:54I can make a really big difference for that.
- 27:56Pay me good money, right? And have multiple of those.
- 28:00So if I have, you know, 315 or 20 KA month clients, I'm doing
- 28:04pretty damn well. But you know, the common trap is
- 28:06like, I have 62K clients and I'm burnt out.
- 28:09I'm not making a lot of money and they don't truly value my my
- 28:13experience. So how does this lens and what
- 28:15we're talking about help a fractional get those high value
- 28:18clients they're all looking for? Well, I run into the same
- 28:22problem from time to time. I have high ticket items, I have
- 28:26low ticket items and I've run into some of that as well.
- 28:30But I always find that in that battle is your success.
- 28:36That's the hard thing to see because we think it should.
- 28:40Our success financially, how how big our company grows, we see it
- 28:46as being what we think it needs to be.
- 28:48That's our vision. But many times it takes longer.
- 28:52But also I found many times that there's shift and change that
- 28:56happens. It doesn't change where I'm
- 28:59going. It changes how I get there.
- 29:01And when I can work with what's in front of me rather than
- 29:04against it, I find I get to where I need to be and it
- 29:08typically doesn't look the way I want it to.
- 29:11But when I do that, what's interesting is I stopped
- 29:14fighting the things I can't change and I start influencing
- 29:19the things I can. And one of them being myself,
- 29:23being so attached to how it needs to look, all the sudden
- 29:26opportunities begin to come up that I never imagined.
- 29:31And I can say this over and over after 25 years, being 26 years
- 29:35of being on my own, I love where my life has come.
- 29:40But I've had a lot of battles with myself.
- 29:43I've had a lot of battles with the circumstances, with the
- 29:46people out there. Each one, when I start to look
- 29:49at it's my growth for the next level.
- 29:52I don't believe you get to go to 2nd grade till you finish first.
- 29:56So there's something out there that is actually preparing you
- 30:00to take on something bigger. I've had people say, wow, I'm
- 30:04glad my success didn't come until now because I wouldn't
- 30:08have been prepared for it. And it's really true.
- 30:11You get exactly what you've been committing, committed to to this
- 30:15point. If you don't believe that,
- 30:17you're fooling yourself. This is your commitment.
- 30:19This is where you are. Understanding that you're about
- 30:22to burn out is important. What do you need to do to
- 30:25change? Yeah, was going to be a little
- 30:27drought here. Yeah, I need to shift.
- 30:28I've done the same thing over and over.
- 30:31But boy, my toolkit is huge now. And being able to go in and
- 30:35manage different things, it's a level of mastery I love having.
- 30:40And I wouldn't have had that had I not had all.
- 30:42And I still run into them. So don't think just because I'm
- 30:46up here talking, I've got a lock on all this.
- 30:49No one does. If they're acting like they do,
- 30:52they're BS ING you. They're hiding something.
- 30:55They might have all the different things.
- 30:56I guarantee if I dug in a little deeper, they've got battles and
- 31:00challenges that they run into. They're just different.
- 31:02And we try to compare ourselves with everyone else.
- 31:05Stop comparing yourself. You've got your own gifts,
- 31:08you've got your own talent. There's no one to compare you
- 31:12to. You're one-of-a-kind, you do
- 31:14what you need to do. And what am I going to learn
- 31:18from this situation? That's what kind of how I look
- 31:20at it. It's all about self growth if
- 31:22I'm going to look at it. So when we talk about, I heard
- 31:26you talk about surrender, like surrender, right?
- 31:30Be unattached to what it's going to look like.
- 31:34I've been working on that myself.
- 31:36And someone asked me recently, like, what is your kind of
- 31:39spiritual practice? And, and I'm going to ask you
- 31:42this question because I'm sure people listening, whether they
- 31:45have, you know, more of a religious faith and it's like,
- 31:48OK, God or Jesus or whoever is going to like take care of me or
- 31:52there's more spiritual, right, like the energy in the universe,
- 31:55like rigged in my favor. It's got me regardless of the
- 31:59religious spirituality, whatever it is.
- 32:02What have you found to be most effective in this unattachment,
- 32:07non attachment surrendering to what's here for me now is the
- 32:11step I'm quote UN quote supposed to be on and I get to trust it
- 32:15and surrender to what shows up so that those opportunities that
- 32:19you couldn't have imagined do show up and you know on down the
- 32:22line. Yeah, I love the question
- 32:25because what I tell people over and over, because I have a
- 32:28certain faith and I'm not religious, but I'm got a deep
- 32:32spiritual faith. And in that surrender, it's
- 32:36like, here, take this from me and I'll hold on to it.
- 32:40That's I know I'm used to this. I know this, I understand this.
- 32:45And that's the problem. We have something and we don't
- 32:49want to let it go. And that's what I tell people in
- 32:52conversations. You can never control the other
- 32:54person, but if you let go of your attachment to what you
- 32:59think it needs to look like and you just concentrate on being in
- 33:03the moment and showing up as your best, you're going to be
- 33:07your best. If I'm looking over there to
- 33:11something I do or don't have, I don't know what's really going
- 33:14to show up in this moment. It's hard to let go though,
- 33:17because I'm familiar with this pain.
- 33:21I don't want to trade it for another pain.
- 33:23I know what this feels like and like I said, I I have my own
- 33:29faith and I think everyone needs to take a look for themselves.
- 33:32But to me, when I'm looking at that something bigger and I'm
- 33:35giving that over, there's a step in there that says, you know
- 33:39what, it will show up at the right time.
- 33:42And typically when I let go, it tends to show up.
- 33:45I can't tell you how many times that's happened for me when I
- 33:49feel like I'm completely done, I I don't know if I'm going to get
- 33:54back up and then all of a sudden I get back up and I take a step
- 33:59and then it happens. It's and I can tell you that
- 34:02it's happened financially, it's happened in relationships, it's
- 34:06happened in where my business is gone.
- 34:09Every part of my life. I can show you when I when I let
- 34:12go, try to let go of control doesn't change my vision.
- 34:17I'm going somewhere, but when I let go of how I think it should
- 34:21look, all of a sudden everything I need actually shows up.
- 34:25And I'm preaching to myself right now because I've been
- 34:27through a, a tough time the last last year or so.
- 34:30And but it, it does, it shows up over and over.
- 34:33I just realized I'm talking about what's going on and it
- 34:37it's frightening in there. That's all I can tell you.
- 34:40And that's why it's important to have people around you can
- 34:44process it with to talk to. So important for leaders because
- 34:47we can't talk many times to the people in our organization.
- 34:51You need a coach. You need some people go to
- 34:53therapist, that's fine. You need good friends.
- 34:56You need someone who can actually listen without
- 34:59judgement and let your ideas bounce off.
- 35:02It's typically not so to tell people when I'm coaching them,
- 35:05it's not my ideas that's going to you're going to help your
- 35:08genius. My ideas work for me.
- 35:11Your ideas will work for you, but you have to get them out of
- 35:15you. When we try to just process it
- 35:17inside, we never hear them, and when we speak them to someone,
- 35:22we hear them differently. Yeah, beautiful.
- 35:25I mean, it's just a good reminder and I appreciate your
- 35:28vulnerability and sharing your on this journey too.
- 35:30Because it's easy to look at someone who's kind of preaching
- 35:33about this, talking about it and say like, oh, like he's on the
- 35:36other side and there is no other side, right?
- 35:39We're always in it, you know, and it's almost, I'm thinking
- 35:42like as you're talking, I'm like, OK, I know all the things
- 35:44you're talking about. That doesn't mean I've, you
- 35:47know, perfectly practiced them and, you know, anything like
- 35:49that. Like how do I wake up in the
- 35:51morning every day and somehow remind myself itself of all of
- 35:57these things? There's like a million things I
- 35:58want to remind myself of everyday, including like non
- 36:01attachment and surrender. And you know, on down the line
- 36:04is there, is there something you do to remind yourself of these
- 36:08principles? Absolutely for for me.
- 36:11Well, I'd say this as well. In many of my classes.
- 36:15People in my classes will have aha moments.
- 36:18Oh my gosh, I don't see the world the same way.
- 36:21But an aha moment doesn't stick around unless you practice it
- 36:26over and over and over. There's no permanence in a
- 36:29breakthrough. There's only permanence and
- 36:32discipline and practice. But the problem is, people want
- 36:35perfection now. I'm looking for improvement.
- 36:38I tell people all the time, what if you just became 10% better in
- 36:43your communication in one year? What would that look like?
- 36:47One out of every 10 times you speak up.
- 36:49There were times you didn't before that would mean 10 times
- 36:52out of 100. OK, let's say, you know, you
- 36:56start to look at it, but what happens the next year if you add
- 36:5910% on that? And again, so incremental
- 37:02practice. And just like Bradley, you're
- 37:04talking about all those different things.
- 37:06I bet your level of mastery today is much better than when
- 37:10you started in those conversations.
- 37:13But you're not done with it. There's different levels.
- 37:17And sometimes I think, wow, I've learned this lesson and three
- 37:19years later, I'm learning the same lesson.
- 37:22Well, it's not the same lesson. It's just a deeper awareness of
- 37:26that lesson. There's, we'll see the same
- 37:29things over, but the level of understanding can come much
- 37:32deeper. But it's just getting out and
- 37:35doing it again. If you don't want problems,
- 37:38you're not going to be living. Problems come with life.
- 37:42Yeah. And something I've been noodling
- 37:45on lately as well as the bigger game I play, the bigger my
- 37:49problems are going to be, right? And I get to be a more equipped
- 37:55founder, entrepreneur, partner, whatever to handle the bigger
- 37:59problems, right? Absolutely.
- 38:02What you, what I just said earlier, you when you, you're
- 38:05getting prepared, when you start to see if you're, if you're late
- 38:09in your career and you're seeing, I thought I was done
- 38:11with this. We're just getting prepared for
- 38:13something bigger because I believe our creator, whatever
- 38:17you want to call it, doesn't throw us in to fail.
- 38:21He throws us in to succeed, but he prepares us.
- 38:24You don't go to the gym and throw 250 lbs over your head the
- 38:28first day you take about a 75 lbs, you start working out.
- 38:33It's going to take some time to get there and it's going to take
- 38:36some pain, but also I want you to get someone who really works
- 38:40out a lot. You start to enjoy that pain in
- 38:42a different way because they know what it is.
- 38:45And that's the discipline of changing your life, how you talk
- 38:50to yourself. It's a consistent day by day.
- 38:53What am I going to do differently?
- 38:55Yeah, no, I love it. And I think the people that are
- 38:58listening that are either new in their journey, any kind of
- 39:01entrepreneurial journey or thinking about going on it when
- 39:05you're in AW2 job, any kind of corporate startup environment,
- 39:09the level of failure and risk is just like almost non existent
- 39:13relative to being on your own. And they don't quite realize, no
- 39:18one quite realizes what's what's, what it's going to be
- 39:21like. And there's no way to properly
- 39:23prepare. I could tell you all day, you
- 39:25could listen to this conversation all day.
- 39:26It doesn't matter. At some point you got to just do
- 39:29it and face what it feels like. Face the experience.
- 39:32Hopefully you can just expect that it's going to happen, but
- 39:34you don't know it's going to feel like.
- 39:36And then you just get to have the mindset that you shared as
- 39:40best as you can. You know, also, Bradley, I, your
- 39:45interviewing is great. I love it, but I want to, I hope
- 39:48it's OK. I'd like to throw back a
- 39:50question to you. I like to have real
- 39:52conversations. And what are some of the
- 39:55insights about your struggles that you've seen Because I love
- 39:58to hear from people. What are your insights about the
- 40:01struggles you were just talking about?
- 40:03I mean, I definitely echo the only way to truly figure it out
- 40:09is to just do it and, and take the leap of I'm going to build
- 40:13something, I'm going to just figure it out.
- 40:15I'm going to fall on my face and I get to just be OK with looking
- 40:20stupid or getting feedback that, you know, the course wasn't as
- 40:23good as, you know, where I wrote something.
- 40:25I wrote something on LinkedIn that pissed a lot of people off
- 40:27at one point and it felt like shit and I felt terrible about
- 40:31it. I was like, Oh my God, my, you
- 40:32know, I mean, I dramatisize it in my mind.
- 40:34And then like 4 days later it was over, right?
- 40:36It was just kind of like, I pissed a bunch of people off.
- 40:38I said sorry and then we moved on.
- 40:40I was like, it was fine. But the fear I'd say is there,
- 40:44It's real. And I think it's really
- 40:46important to acknowledge that. And I've acknowledged it within
- 40:49myself. And I've also asked the fear to
- 40:53just like step to the side, like I'm going to do this anyway.
- 40:56And, and, and sometimes I'm going to find a hack.
- 40:59And what I mean is if sending an e-mail or let's say, you know, a
- 41:03certain set of emails is scary, I might draft it and then I
- 41:07might ask my VA to send it. Like truly like send it on my
- 41:11behalf for me because like I'm too scared to do it.
- 41:13I still it gets done right. But so like finding, I mean,
- 41:17even this podcast, I have a producer, one of his main roles
- 41:21is to remind me every week to make sure I either have a guest
- 41:26or I do solo audio episodes as well.
- 41:28And the solo audio ones are actually the harder ones for me
- 41:31to like get consistent on right? And he will bug me and I tell
- 41:35him bug me until I do it. This is part of your job, right?
- 41:39And I thank him every month for this.
- 41:40Like, thank you for bugging me because there's no way.
- 41:42I think we're at like 90 some odd episodes in a row every week
- 41:45right now. There is no way I have the
- 41:47discipline to be consistent for 90 weeks in a row.
- 41:51There's no way. So I get to hack it, right?
- 41:54And that's one of my things like find a solution that works
- 41:58because consistency is important, but I don't have the
- 42:00discipline that it takes. I've run into the same problem
- 42:02because doing solos on my own I don't like to do.
- 42:06I've done a couple of them. One of the things I find that
- 42:08helps is as I've run into people, I'll put questions down
- 42:13I think I would like to answer. And so that's my time to go in
- 42:17to say not these are the questions that I've been wanting
- 42:20to answer. It actually pulls me in because
- 42:23it's like, this is a message I know I want to have rather than
- 42:27I've got to go do a podcast. So for me, that's helped.
- 42:31And but I love your honesty as well because it's hard,
- 42:35especially when you got so many things going on and to go sit in
- 42:39front of a, a camera by yourself and say something, it's much
- 42:44better. The connection, the energy is so
- 42:46much better with another person there.
- 42:48Yeah. And I have my own imposter
- 42:50thoughts of, you know, I want the podcast to be amazing value
- 42:54add, right? And I'm like, OK, what am I
- 42:56going to say this week that's going to be so valuable, right?
- 42:59How do I make it amazing? And kind of what you said, I, I
- 43:02get to unattach from that. I, I get to think about
- 43:05questions I've been asked right across my seven years in this
- 43:08space now and I get to just honestly talk about one.
- 43:11That's what I do. I just think back to questions
- 43:13or I go look at past sales calls, right?
- 43:15I recorded all of that. And then I just, I'm just trying
- 43:18to be as genuine and authentic and value add as possible.
- 43:20And then honestly press submit and hope for the best.
- 43:24And you know, I'm sure some episodes are better than others.
- 43:26And if one sucks, like, OK, it's I read a shitty episode.
- 43:29Like not the end of the world, but there's a lot of getting out
- 43:32of my own way to just put content out there and market the
- 43:37business. I mean, that's the end of the
- 43:38day while we do this podcast. No secret, right?
- 43:40It's it's. Well, you're, you're trying to
- 43:42generate business and provide value.
- 43:44I mean, that's just it. I while came on, I wanted to
- 43:48provide value to people. I want to get my name out there
- 43:51and you know, we all work hard at this.
- 43:53And the other thing is, is that's where I love it.
- 43:56I also want to invite you. I have a podcast I'd like to
- 43:58invite you on too, because be able to get out and share that
- 44:03message and find like minded people who are trying to help.
- 44:06Because that's one of the reasons I put my podcast on and
- 44:09wanted to be on, because I know there's a lot of crap material
- 44:13out there. There's a lot of distractions
- 44:16that people can do. I just thought maybe we could do
- 44:18something more positive at the time that we're doing those
- 44:22things. Love it, love it.
- 44:24Amazing. Well, I appreciate the
- 44:25invitation. Would love to join you.
- 44:27Yes, please. We get to wrap up.
- 44:29I could talk to you all day. We're running out of time now.
- 44:32So what's the easiest way for people to find you?
- 44:34And we can link anything in the show notes, but how do people
- 44:37find you if they do want to get in time?
- 44:38Simplest way, go to alignment-resources.com and
- 44:45you'll be able to find my book there.
- 44:46My master team programs all the different things and there are
- 44:49things that I might not be a match for you, but I've met
- 44:52people along the way that I can connect you with.
- 44:55My sphere of coaching lives in that area of relationships and
- 45:02tough conversations and how to make better relationships.
- 45:06But I know other business coaches.
- 45:09Bradley, I know you now. I can refer people to you and
- 45:12that's what my goal is, to connect people as well to the
- 45:17person they're looking for. Soalignment-resources.com.
- 45:21OK. And we'll link it in the notes.
- 45:23Greg, thank you so much for this conversation.
- 45:25Really really enjoyed it and your time and expertise with
- 45:28sharing with all of us. Bradley, thank you so much.
- 45:31It's been fun.