Retail’s £6.25 Billion Productivity Problem
What happens when retailers become so focused on efficiency that they lose the flexibility needed to serve customers at their best?
In this episode, Melissa Moore is joined by Sue Hedaux, Co-Founder and Head of Insights at ReThink Productivity, to discuss the findings from the Future Ready Retail Report. Together, they explore the growing productivity paradox facing retailers today, where stores can appear highly efficient on paper while colleagues feel stretched and customers still face queues, delays and poor availability.
Sue shares practical insights on capacity planning, hidden…
The skinny
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