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Using Tech to Unlock Smarter Cargo Pooling at Scale · Speaking of Supply Chain

• 0:06
  Speaker 1: You're listening to Speaking of Supply Chain, a meboch podcast.
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  Speaker 1: This is a show for logistics professionals looking to learn
• 0:13
  Speaker 1: more about the latest innovations in supply chain. Each episode
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  Speaker 1: will feature a conversation on topics such as mitigating supply
• 0:19
  Speaker 1: chain disruption and reducing risk, current automation trends, sustainability initiatives,
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  Speaker 1: and more. Let's dive right in.
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  Speaker 2: Hello, and welcome to Speaking of Supply Chain, where we
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  Speaker 2: explore trends, current events, and innovations impacting the logistics and
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  Speaker 2: supply chain industries. I'm your host, Ellen Wood. As global
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  Speaker 2: supply chains grow more complex and capacity becomes harder to predict,
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  Speaker 2: the pressure is on freight forwarders to find smarter, faster,
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  Speaker 2: and more cost effective ways to move cargo. In this episode,
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  Speaker 2: we're diving into how technology, specifically AI driven cargo pooling
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  Speaker 2: and digital platforms, are transforming air freight logistics. We'll explore
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  Speaker 2: how companies like air con are helping small and mid
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  Speaker 2: size forwarders compete at scale, stay agile during disruptions, and
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  Speaker 2: unlock new levels of efficiency across quoting, booking and beyond.
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  Speaker 2: Joining me today is Chris Connon, CEO and founder of
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  Speaker 2: air con.
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  Speaker 3: Welcome, Thanks for having me.
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  Speaker 2: I am really looking forward to this conversation today because
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  Speaker 2: it is top of mind for a lot of businesses
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  Speaker 2: right now who are trying to get their product everywhere.
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  Speaker 2: What is it that is driving the demand for smarter
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  Speaker 2: cargo pooling when it comes to air freight.
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  Speaker 4: A lot of different things are driving the demand, but
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  Speaker 4: in essence, it's really how you can control your costs
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  Speaker 4: and air cargo. It's different than any other mode of transportation.
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  Speaker 4: If you're in air freight, obviously you know you're paid
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  Speaker 4: or you're charged on a chargeable weight, which is either
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  Speaker 4: your scale weight or your volume weight, and the larger
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  Speaker 4: the two is your chargeable weight. So if you can
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  Speaker 4: combine those, you can actually reduce your chargeable weight by
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  Speaker 4: up to.
• 2:01
  Speaker 2: Okay, so how does this work? How do how does
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  Speaker 2: air con work for your clients? And what is the
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  Speaker 2: value that it's delivering? Because your your focus is not
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  Speaker 2: on you know the Obviously, the larger enterprise organizations have
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  Speaker 2: departments dedicated to this, So this is really for the
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  Speaker 2: for the smaller guy who doesn't have that internal team
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  Speaker 2: able to sit and crunch numbers all day and figure
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  Speaker 2: out the best way to do it, it seems for sure.
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  Speaker 4: Yeah, the consolidation of cargo is not a new concept.
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  Speaker 4: All your larger freight forwarders do it. They obviously have
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  Speaker 4: the scale, they have the consistent volume, they have the
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  Speaker 4: buying rates with the airline, they have all that. So
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  Speaker 4: we are doing that to really support multiple freight forwarders
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  Speaker 4: in one so they don't have to have their own
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  Speaker 4: volume or their own capacities. They can leverage other people's
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  Speaker 4: volumes and or the industry's volume and the industry movement.
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  Speaker 4: And then with their other product being captain, which is
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  Speaker 4: our AI agent, allows routings.
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  Speaker 3: And when does consolidation make sense? Is speed matters? Does
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  Speaker 3: does the rate matter? Direct? Indirect? All that kind of
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  Speaker 3: good stuff.
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  Speaker 4: Is really the driving force behind what we're doing today
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  Speaker 4: is really more the art of the quote, not so
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  Speaker 4: much the action of the actual shipment.
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  Speaker 2: So one thing that that I've talked about on other
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  Speaker 2: podcast episodes, and one of the things is that collaboration
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  Speaker 2: of companies, the individual companies working together in order to
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  Speaker 2: make the logistics work for them. And and you touched
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  Speaker 2: on that, there just a moment ago where you know
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  Speaker 2: they don't have to have the whole the whole thing
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  Speaker 2: figured out on their own they can leverage other forwarders.
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  Speaker 2: Do you find that they're amenable to that or is
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  Speaker 2: there I mean, is there still competition instead of collaboration
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  Speaker 2: or is it are they coming around and realizing that
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  Speaker 2: they can't do this alone?
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  Speaker 3: You know, it's kind of funny.
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  Speaker 4: As I believe that people do business with people, I
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  Speaker 4: also believe that that people are very somewhat short sighted
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  Speaker 4: in terms of looking at this type of collaboration, right,
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  Speaker 4: what is my rate per shipment right?
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  Speaker 3: Or on this particular shipment.
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  Speaker 4: They're not really looking to be collaborative in terms of
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  Speaker 4: over the next twelve months or twenty four months, which
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  Speaker 4: is a challenge for these small to medium sized rate
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  Speaker 4: borders in my mind, to really compete at scale, because really,
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  Speaker 4: if you have consistent business, then you can actually do
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  Speaker 4: better job of planning your staff, you can do better
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  Speaker 4: planning all those things around there. But because you're so transactional,
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  Speaker 4: it becomes extremely difficult to plan you know, three years,
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  Speaker 4: four years down the line.
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  Speaker 2: No, absolutely, So, what are some of the improvements that
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  Speaker 2: it has been able to bring, whether it's you know,
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  Speaker 2: in the in quoting or booking or tracking the these shipments.
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  Speaker 4: Yeah, yeah, so we're starting with the really with the
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  Speaker 4: quoting side is really where we're putting most of our
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  Speaker 4: emphasis on today. Obviously, we're going to get to booking,
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  Speaker 4: We're going to get to track and trace, which you know,
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  Speaker 4: I'll say visibility, which I think is somewhat laughable because
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  Speaker 4: who really cares where your frate's at? It's what when
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  Speaker 4: am I going to get my hand on it? And
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  Speaker 4: what's it going to cost me?
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  Speaker 2: Right?
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  Speaker 4: But we aren't starting with quoting for for a couple
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  Speaker 4: of different reasons. One is we think it's a tech
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  Speaker 4: is not out there today in terms of of how.
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  Speaker 3: Do you win business?
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  Speaker 4: And I use this example a lot with with our customers.
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  Speaker 4: Is if you have a customer that ships out of Milwaukee, Wisconsin,
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  Speaker 4: and little shot out to Wisconsin because I'm a packer fan,
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  Speaker 4: so goot, pat go, most people will look at Milwaukee
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  Speaker 4: to Chicago, Chicago to London, London to Joe burd for example,
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  Speaker 4: because there's just a lot more capacity out of there.
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  Speaker 4: There's you know, the rates are somewhat stable out of
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  Speaker 4: that market. And let's say they're using British Airways as
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  Speaker 4: their as their carrier. That's just how they quote it.
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  Speaker 4: And it could be a matter of uh, their ability
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  Speaker 4: or inability to know what else is out there or
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  Speaker 4: what is the what is the summer schedule for British Airways,
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  Speaker 4: what is the.
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  Speaker 3: And whatnot?
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  Speaker 4: So our quoting or our our ai agent, which again
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  Speaker 4: we're calling captain cargo. We'll look at Milwaukee, what is
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  Speaker 4: the what is the area that it should go around?
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  Speaker 3: What is your requirements? Right?
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  Speaker 4: And there's some things to play with this in terms
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  Speaker 4: of whatnot. So maybe BA has a direct flight out
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  Speaker 4: of Cincinnati at half the cost, right or what if
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  Speaker 4: what if the customer doesn't need it in three to
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  Speaker 4: four days, they only they need it in ten or
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  Speaker 4: or something less than or faster than ocean or truck
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  Speaker 4: can get it there. And and a lot of times
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  Speaker 4: we or we believe that that Franate Ford's don't a
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  Speaker 4: lot of times don't grow their business because they don't
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  Speaker 4: understand the actual need of the customer. They're trying to
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  Speaker 4: quote based on what they believe the best services or
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  Speaker 4: how they can look good. That's one of the reasons
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  Speaker 4: why I think there's all this geo political stuff that's
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  Speaker 4: going around and all these different things really help the
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  Speaker 4: freight forwarder because it will help decommoditize them and really
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  Speaker 4: show value that they understand different routes, They understand how
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  Speaker 4: to move the freight, they understand the regulations or regulatorial
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  Speaker 4: side of it, and they can actually support their customers
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  Speaker 4: in a manner other than Hong Kong to Seattle or
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  Speaker 4: Hong Kong to or wherever to Long Beach, which those
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  Speaker 4: routes are somewhat established for the last fifteen to twenty years.
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  Speaker 2: One thing you mentioned a moment ago was that you know,
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  Speaker 2: when you're looking at air freight, it's because you don't
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  Speaker 2: have the time to wait for ocean cargo. Is that
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  Speaker 2: always the case, that it's something that is a time
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  Speaker 2: of the essence, or there are other reasons why smaller
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  Speaker 2: companies would choose air freight over another.
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  Speaker 4: Yeah, so I think you know a lot of people
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  Speaker 4: are miss misunderstand air freight as a kind of oh moment, right, like, hey,
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  Speaker 4: manufacturing is down or whatever, and they want to pay more. Right,
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  Speaker 4: It's only it's kind of funny. It's like air freight
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  Speaker 4: is only one percent of global trade, right if you're
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  Speaker 4: by volume, right, Obviously most of its ocean. But there's
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  Speaker 4: lots of different reasons why someone move air freight could
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  Speaker 4: be security, could be speed, could be they can't do
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  Speaker 4: the condensation and an ocean container, you know. Or it
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  Speaker 4: could be just that the production can't keep up and
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  Speaker 4: so and there's enough margin in it to movia air
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  Speaker 4: versus ocean.
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  Speaker 3: You know.
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  Speaker 4: You look at like an iPhone or a lot of
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  Speaker 4: medical devices automotive where just in time becomes you know,
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  Speaker 4: and I don't I don't pretend to understand all the
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  Speaker 4: reasons why, but like I'll give you an example.
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  Speaker 3: We move, we move corrugated.
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  Speaker 4: For one of our customers has moves corrugated out of
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  Speaker 4: the Midwest to India every week, a couple of times
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  Speaker 4: a week. And obviously it's it's not just plaining corrugated, right,
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  Speaker 4: there's obviously it's coded with something, and it's for the
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  Speaker 4: medical industry, right of some sort. And and so for
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  Speaker 4: whatever reason the cost of manufacturing in America and flying
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  Speaker 4: it to India is more cost effective or whatever reason,
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  Speaker 4: they do it. So it's not a moment, it's more
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  Speaker 4: of by design in most cases. And another thing I
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  Speaker 4: think most people don't understand or or don't think about,
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  Speaker 4: is most of the cargo globally has moved.
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  Speaker 3: On passion aircrafts.
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  Speaker 4: Right, it's not ups FedEx or cargo only aircraft. Most
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  Speaker 4: of it is in the belly of a passion air aircraft,
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  Speaker 4: which becomes gravy for the in essence, really comes gravy
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  Speaker 4: for the airline because they're making most of their money
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  Speaker 4: on the passenger side of it. But it also makes
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  Speaker 4: it more difficult because there's not a lot of ride
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  Speaker 4: share agreements, if you will, for cargo like they do
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  Speaker 4: for passengers, because it's just it's just not set up
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  Speaker 4: that way today.
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  Speaker 2: Right right now, that makes sense. So where has captain
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  Speaker 2: cargo air con been able to make like a significant difference.
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  Speaker 2: Can you tell us a case study or an example
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  Speaker 2: of you know where it changed the way your your
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  Speaker 2: clients saw air freight.
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  Speaker 4: Yeah, so the consolidation part is is relatively easy. We
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  Speaker 4: have customers that we use Dallas to London a lot.
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  Speaker 4: We're based out of Dallas, So Dallas to London London
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  Speaker 4: is twenty nine percent of all US exports goes to
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  Speaker 4: London as the first stop. That's also why the data
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  Speaker 4: is not a very good in our industry. But we
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  Speaker 4: have we have three or four freight foards that ship
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  Speaker 4: out of Dallas every week every Thursday. They were paying
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  Speaker 4: let's say a dollar for ease a math We're able
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  Speaker 4: to buy at roughly the same price from the air line,
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  Speaker 4: But by combining these three or four preakporters, I'm able
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  Speaker 4: to offer them between let's say eighty cents to seventy
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  Speaker 4: five eighty cents a kilo, and I'm still making you know,
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  Speaker 4: ten to fifteen percent on top of that, So it's
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  Speaker 4: a win for everybody involved. In addition to the just
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  Speaker 4: the rate, you're less likely to get bumped from the
• 11:19
  Speaker 4: airline because obviously if put baggage baggages are bags whatever,
• 11:27
  Speaker 4: fill up the plane, they're gonna they're more likely to
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  Speaker 4: remove a carton or a palette versus a ULD. There's
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  Speaker 4: less damage to you to your product, which allows you
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  Speaker 4: to be more predictable on your transit time.
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  Speaker 3: Right, So if you are sensitive to.
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  Speaker 4: I got to be there in four days, you have
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  Speaker 4: a much higher chance of doing that through a ULD
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  Speaker 4: build or through consolidation, and.
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  Speaker 3: So we've done that.
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  Speaker 4: We have two big lanes that we do is JFK
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  Speaker 4: to Indy and Dallas to London are the two biggest
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  Speaker 4: lanes that we do to and it's.
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  Speaker 3: Working at scale.
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  Speaker 2: So that really is leveling this playing field for those
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  Speaker 2: those smaller businesses to give them the ability to play
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  Speaker 2: against the larger players in their industries.
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  Speaker 4: Oh, absolutely, absolutely, And it's one of those things where
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  Speaker 4: if you think of, you know, these these big large
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  Speaker 4: freight forwarders that continue to buy you know, you think
• 12:23
  Speaker 4: of like shanker dsv couganaugu Apex, Expediters, pick one out
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  Speaker 4: of her that you know of, CIVA every time that
• 12:31
  Speaker 4: they buy a or try to consolidate these freight forwarders
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  Speaker 4: into one. There's five to ten other freight forwarders that
• 12:39
  Speaker 4: that pop up right, and they call them logistics companies
• 12:42
  Speaker 4: or whatever, but we believe it's because people do business
• 12:47
  Speaker 4: with people right and in logistics, as we all know,
• 12:50
  Speaker 4: things happen right, things missed the flight, things.
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  Speaker 3: You know, flat tire, whatever.
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  Speaker 4: So you want to have the ability to call someone
• 12:58
  Speaker 4: and get answers to with solution to your problem, right,
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  Speaker 4: either you're manufacturing your customer whatever, you want to be
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  Speaker 4: able to have an answer versus, hey, my freight's in London,
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  Speaker 4: it's stuck in the ba's automated where else and it's
• 13:13
  Speaker 4: lost and it's going to be lost for six to
• 13:15
  Speaker 4: twelve months.
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  Speaker 3: But I know it's in London.
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  Speaker 2: That I laugh because that makes me think of you know,
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  Speaker 2: advice that has recently been started given to marketing. So
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  Speaker 2: when we're when we're forwarding our freight for trade shows
• 13:34
  Speaker 2: and things, one of one of the new industry standards
• 13:37
  Speaker 2: is to get some air tags and pop an air
• 13:39
  Speaker 2: tag on the side of your carton or you know,
• 13:42
  Speaker 2: tuck it inside so that you can find it, because
• 13:45
  Speaker 2: they get lost so often, they get misplaced in the
• 13:47
  Speaker 2: warehouse and you want to be able to find it.
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  Speaker 4: No, it's very very true. It's extremely true. And what's
• 13:54
  Speaker 4: funny about that is is people it's kind of like
• 13:57
  Speaker 4: insurance on air freight. We're on cargoing generally, right, it's
• 14:00
  Speaker 4: pretty cheap, right, It's if you really think about it's like,
• 14:03
  Speaker 4: why want someone spend you know, ten cents per hundred
• 14:06
  Speaker 4: or twenty cents per hundred whatever the cost is for
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  Speaker 4: when they're shipping million dollars worth of product and realize,
• 14:14
  Speaker 4: particularly in ocean, stuff goes in the ocean all the time. Yeah,
• 14:18
  Speaker 4: and it's like for pennies, you can ensure that and
• 14:21
  Speaker 4: become whole. But we're so focused on that transaction of
• 14:25
  Speaker 4: that particular container, that particular cost, and the companies are siloed, right,
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  Speaker 4: So a lot of times the logistics people in a
• 14:32
  Speaker 4: company aren't the same or aren't bonused, or aren't measured
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  Speaker 4: the same as the marketing side or the you know
• 14:39
  Speaker 4: whatever the silo is, and it gets misaligned very quickly,
• 14:44
  Speaker 4: right in terms of what's best for the company versus
• 14:47
  Speaker 4: what's best for the individual.
• 14:48
  Speaker 2: All right, so what about disruptions. So we've we've talked
• 14:52
  Speaker 2: a little bit about you know, lost cargo, but when
• 14:56
  Speaker 2: other disruptions are affecting the supply chain in general, what
• 15:00
  Speaker 2: agility does this enable for those those smaller companies.
• 15:05
  Speaker 4: That's a great point and something that is very difficult
• 15:08
  Speaker 4: for me to articulate, but I'm gonna try.
• 15:11
  Speaker 3: So. Really it's about knowledge of what's out there.
• 15:14
  Speaker 4: Right, So these small to medium sized right forwarders may
• 15:16
  Speaker 4: have a great network from US to the EU or
• 15:20
  Speaker 4: US to the Middle East or whatever, but they don't
• 15:23
  Speaker 4: necessarily have a global network.
• 15:26
  Speaker 3: So air con is really the backstop to that.
• 15:29
  Speaker 4: From our platform, marketplace consolidation standpoint is the backstop so
• 15:34
  Speaker 4: you can provide a solution to your customer in real time.
• 15:38
  Speaker 4: So like we can give you a door to door
• 15:39
  Speaker 4: quote quote anywhere to anywhere in the world and less
• 15:43
  Speaker 4: than a minute at a competitive wholesale rate. Right, So
• 15:47
  Speaker 4: now you can compete at scale if you get the
• 15:50
  Speaker 4: business and then when the customer books it, we do
• 15:54
  Speaker 4: that that logic and our tech again, so again taking
• 15:57
  Speaker 4: that Milwaukee standpoint is if we have to have it
• 16:00
  Speaker 4: by a certain date, we're going to give you the
• 16:02
  Speaker 4: probability and predictability of through Chicago and through Cincinnati and
• 16:07
  Speaker 4: let your customer decide what the best solution is. Another
• 16:11
  Speaker 4: scenario that we've done is you think of like a
• 16:14
  Speaker 4: UPS airline, which everybody knows parcel takes priority over cargo
• 16:18
  Speaker 4: for UPS. Right, it's everybody knows it, and you just
• 16:22
  Speaker 4: kind of understand it. Right, it's going to take you
• 16:24
  Speaker 4: between five and ten days to get it to London,
• 16:27
  Speaker 4: for example, or to buy and that might be okay
• 16:31
  Speaker 4: for your customer because it's you know, it's twenty five
• 16:33
  Speaker 4: percent of the cost of Cutter or American And so
• 16:38
  Speaker 4: giving these solutions to the people that are actually buying
• 16:40
  Speaker 4: the service allows you to provide a better service to
• 16:45
  Speaker 4: your customer and to keep your customer inside your four
• 16:48
  Speaker 4: walls versus looking somewhere else. About fifty percent of our
• 16:52
  Speaker 4: customers are actually truckers or brokers of truckers, which is.
• 16:56
  Speaker 3: Kind of interesting to me. And they really, they.
• 16:59
  Speaker 4: Might only do one percent of their volume is air free,
• 17:02
  Speaker 4: but they don't want their customer to go from a
• 17:05
  Speaker 4: you know, trucker a to a forwarder because maybe that
• 17:08
  Speaker 4: forder also does trucking, right, So the more you can
• 17:10
  Speaker 4: keep your fingers on them, the better. And that's what
• 17:13
  Speaker 4: we're really trying to do is one we have a
• 17:15
  Speaker 4: global network, a wholesale no retail forwarders, no retail truckers,
• 17:20
  Speaker 4: all on a wholesale level, which again allows you to
• 17:24
  Speaker 4: think bigger versus the network that you have built well.
• 17:30
  Speaker 2: And one thing I want to ask, just because we
• 17:32
  Speaker 2: dealt with it this spring, all these storms that have
• 17:35
  Speaker 2: come through, some massive storms, big ones that you know,
• 17:39
  Speaker 2: we're significant tornadoes across the Midwest, what happens when is
• 17:47
  Speaker 2: it that agile where someone had already planned something, now
• 17:51
  Speaker 2: they've we've got all this disruption there, planes grounded, flights
• 17:55
  Speaker 2: aren't flying. How agile can it be when the weather is.
• 18:02
  Speaker 4: So you know, we haven't built this yet, but it
• 18:05
  Speaker 4: is on our product road map. It's really our third
• 18:08
  Speaker 4: AI agent that we're building, which will be we're not
• 18:11
  Speaker 4: really sure what to call it yet or visibility agent,
• 18:13
  Speaker 4: exception management, whatever you want to call it. And so
• 18:17
  Speaker 4: the scenario that we talk about internally is and and
• 18:21
  Speaker 4: I'll and I'll bring it back to the weather part
• 18:22
  Speaker 4: of it is, let's say you're shipping something to joe Berg, right,
• 18:26
  Speaker 4: and you're going Chicago, London, London, joe Burg on Virgin
• 18:32
  Speaker 4: air Lines and it misses the flight for whatever reason
• 18:36
  Speaker 4: from London to joe Burg, and Virgin Airline only has
• 18:39
  Speaker 4: two flights a week. This happens at midnight our time.
• 18:44
  Speaker 4: Our agent will either rebook it, depending on your urgency,
• 18:48
  Speaker 4: on another carrier, right, so we either pull it out
• 18:51
  Speaker 4: of there and put it on another carrier, or we'll
• 18:54
  Speaker 4: we'll rebook it for that next one, depending on the requirement.
• 18:57
  Speaker 4: So but what the thought process is is that we
• 19:00
  Speaker 4: will in real time identify and take action while you're sleeping, right,
• 19:08
  Speaker 4: so you have a solution or at least an you
• 19:12
  Speaker 4: know what the problem is and you know what the
• 19:14
  Speaker 4: possible solutions are. When you're coming in the morning or
• 19:17
  Speaker 4: to your customers. So it's not a matter of eight o'clock,
• 19:20
  Speaker 4: where's my shaming? Oh it didn't make that flight last night.
• 19:24
  Speaker 4: When's the next schedule?
• 19:25
  Speaker 3: Right?
• 19:26
  Speaker 4: What are the other airlines that go London to Joeber
• 19:28
  Speaker 4: what are the you know like again right, exactly right,
• 19:35
  Speaker 4: So we are AI agent through air con. Well, then
• 19:39
  Speaker 4: I'll give you those solutions, okay, same as is. Or hey,
• 19:42
  Speaker 4: you want to rebook it. It's going to cost you
• 19:44
  Speaker 4: a ten x or five x whatever the cost is,
• 19:47
  Speaker 4: and now you can make.
• 19:48
  Speaker 3: That decision what's best for you as the buyer.
• 19:50
  Speaker 4: Because maybe again you're using the ups scenario, maybe you
• 19:55
  Speaker 4: don't need it tomorrow, you need it this week or
• 19:57
  Speaker 4: next week, and that next flight is okay, yeah, right,
• 20:01
  Speaker 4: So it's all about giving power to where the power
• 20:04
  Speaker 4: of elite belongs in my opinion, and letting the freight
• 20:07
  Speaker 4: forwarder become relevant again in terms of their knowledge, in
• 20:11
  Speaker 4: terms of the rigs and know those things and really
• 20:13
  Speaker 4: provide service over rate, which is what I think we're
• 20:16
  Speaker 4: gonna we'll see in the next year to eighteen months.
• 20:19
  Speaker 4: You saw it during COVID, uh to be fair, right,
• 20:22
  Speaker 4: you know when when the capacity shrunk and you know
• 20:25
  Speaker 4: people weren't flying.
• 20:27
  Speaker 3: It wasn't about the raid. It was about getting capacity,
• 20:28
  Speaker 3: it was about routes. It was about these things.
• 20:31
  Speaker 4: And if you didn't make money during COVID and logistics,
• 20:33
  Speaker 4: you probably shouldn't.
• 20:33
  Speaker 3: Be in the space, you know what.
• 20:38
  Speaker 2: As disastrous as it was for the world, it was
• 20:40
  Speaker 2: great for our industry.
• 20:45
  Speaker 4: It's funny as I talked to some freight forwarders that
• 20:47
  Speaker 4: started or logistics companies that started during that time, and
• 20:50
  Speaker 4: they really started for ocean, right, And it's funny because they, well,
• 20:55
  Speaker 4: we don't understand why we're not making money. Well, ten
• 20:58
  Speaker 4: percent on thirty thousand is dollar. Ten percent on one thousand,
• 21:02
  Speaker 4: you probably need to have other service offerings.
• 21:04
  Speaker 3: Right, That's not all that much, right, It's just reality, right.
• 21:12
  Speaker 2: It absolutely is. So that brings us to the end
• 21:17
  Speaker 2: of this episode. Thank you so much, Chris for the
• 21:20
  Speaker 2: introduction to this amazing new tool that you have and
• 21:23
  Speaker 2: this opportunity for some of these smaller and medium sized
• 21:27
  Speaker 2: businesses to capitalize on the agility that is available to
• 21:33
  Speaker 2: the larger players in the market. You've really opened a
• 21:36
  Speaker 2: door for these organizations to really up their supply chain game.
• 21:42
  Speaker 3: Yeah.
• 21:42
  Speaker 4: Well, I appreciate that and I appreciate the fact that
• 21:44
  Speaker 4: you can see that vision as well, because it's we
• 21:47
  Speaker 4: think it's important.
• 21:49
  Speaker 2: It very much is. The little guys need all the
• 21:51
  Speaker 2: help they can get.
• 21:53
  Speaker 3: I agreed, I agreed.
• 21:55
  Speaker 2: If our listeners out there have a suggestion for a
• 21:58
  Speaker 2: topic or would like to be a guest on the show,
• 22:00
  Speaker 2: we would love to hear from you. You can reach
• 22:02
  Speaker 2: out at podcast at meboch dot com at any time.
• 22:06
  Speaker 2: As always, thanks for listening to Speaking of Supply Chain.
• 22:09
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• 22:11
  Speaker 2: on whichever podcast platform you prefer. We're on Apple Podcasts,
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• 22:24
  Speaker 1: Meeboch Consulting is one of the largest and most globally
• 22:26
  Speaker 1: recognized supply chain consulting, engineering, and advisory firms. For nearly
• 22:31
  Speaker 1: fifty years, we've helped clients achieve supply chain excellence and
• 22:35
  Speaker 1: sustainable competitive advantage across the entire spectrum of the supply
• 22:39
  Speaker 1: chain by delivering improvements and innovation strategically, tactically, and digitally.
• 22:45
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• 22:49
  Speaker 1: to Speaking of Supply Chain, a meboch podcast, Keep connected
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• 23:00
  Speaker 1: in supply chain information. Thanks for listening until next time.
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  Speaker 1: You've been listening to Speaking of Supply Chain, a meboch podcast.
• 23:19
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• 23:27
  Speaker 1: the latest in supply chain information. Thanks for listening, until
• 23:30
  Speaker 1: next time.