How to Answer the Tell Me About a Time You Handled a Crisis

Interview Prep with Fexingo: Behavioral Questions, Case Studies, and Hiring Manager Insights · Jun 19, 2026 · 7m · transcript

In this episode of Interview Prep with Fexingo, Lucas and Luna break down the 'tell me about a time you handled a crisis' interview question — a staple in management consulting, tech, and operations roles. They walk through a real example from the 2023 Silicon Valley Bank run, where a treasury analyst at a venture-backed startup had to transfer $4 million in 90 minutes. Lucas explains the STAR method structure — Situation, Task, Action, Result — with specific tactical advice: naming the tense, anchoring the timeline, showing your decision-making process, and quantifying the outcome…