Why can't they tell you the price upfront?

An Arm and a Leg · Dec 5, 2019 · 26m

Sarah Macsalka has seen the stories about how expensive an emergency room visit can be, even for a minor complaint.

So when her seven year-old son Cameron gashed his knee on a weekend morning in June, the ER was NOT where her family headed first.

In fact, Macsalka did just about everything she could to avoid paying a big, fat bill to get Cameron’s knee stitched up — and ultimately failed.

For instance, she took Cameron first to a local urgent-care clinic, but was told they didn't have anesthetic. So it was off to the ER.

Before signing anything, Sarah asked what it might cost and pressed hard…