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Town Balances Bills After Cyberattack | Durham News
After a July cyberattack crippled their billing system, a town is wrestling with a mountain of overdue utility bills—over $4 million in unpaid balances, including one residential account at nearly $20K and a business at over $38K. While legally obligated to collect, officials are balancing fairness with keeping lights and water on, offering payment plans to most delinquent customers. Still, thousands remain off plan, and some risk disconnection during summer heat. For those struggling, income-based assistance and nonprofit partnerships are stepping in. The town is also overhauling outdated…
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