509. It is better to know what you will NOT tolerate than what you will

Best Hour of Their Day | Podcast · Jan 19, 2022 · 39m

If you would pay money to actually get rid of a member that you do not like...why are you letting them stay?⁠

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That bad apple is not just bothering you. Your members are also bothered. But you are the one in a position to do something about it.⁠

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So, remove them from your community. But do so in a respectful way.⁠

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Do not burn bridges.⁠

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Do not fly off the handle.⁠

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Do not take things personally.⁠

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Do not make assumptions.⁠

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Most importantly, do not tolerate the things you said you never would.⁠

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