Latest / Tech Leadership with Fexingo: Engineering Managers, CTOs, and Technical Leadership Conversations
How a CTO Uses Shadow Mode to Validate AI Features Safely
Launching AI features is risky — one bad recommendation can erode user trust in minutes. In this episode, Lucas and Luna explore 'shadow mode', a deployment strategy where a new AI model runs in parallel to production, logging its decisions without affecting users. They walk through a concrete example from a mid-size fintech company that tested a fraud-detection upgrade this way, catching a 6% false-positive regression before going live. Along the way, they discuss trade-offs like infrastructure cost, latency simulation, and how to build an evaluation pipeline that gives CTOs confidence to…
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