Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution
How One Fulfillment Center Cut Damaged Packages 70 Percent With One Box Resize
In this episode of The Operator's Manual, Lucas and Luna dig into a surprisingly simple fix that slashed damaged-package claims at a regional fulfillment center by 70 percent: resizing the default shipping box. They walk through the operational detective work—tracking damage patterns, testing void-fill ratios, and winning over skeptical staff—and show how a single change in box dimensions rippled through material costs, packing speed, and customer trust. If you run any kind of shipping or packing operation, this one's a tactical gem.
#DamageReduction #FulfillmentCenter…
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