Latest / CEO Daily Brief with Dr. Jessica Kriegel
Workplace Disruptions
In today's episode:
Major disruptions may actually be the moments that strengthen employee trust--when leaders handle it well.
Employees place more trust in their direct managers than with the company; while trust in a manager often starts higher, it's a fragile thing. Mishandled crises can make that number plummet.
When managers handle issues with fairness, empathy, and transparent communication, trust deepens. And trust isn't a soft metric; it's directly connected to employee retention, engagement, and resilience.
The lesson is not to avoid disruption, but to lean into handling disruption…
The skinny
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