18. How AI and Operational Excellence Are Reshaping Community Management with Ben Currin, CEO at Vantaca
Technology adoption in community association management has shifted from optional to necessary. In this episode, Michael Praeger is joined by Ben Currin, CEO of Vantaca, to discuss the pressures driving modernization across the industry, from labor shortages and rising service expectations to AI tools that are changing how management companies operate day to day.
Currin shares how AI is helping community association management companies answer complex homeowner and board member questions, create more consistent service experiences, and give community managers more time to focus on work that…
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