Latest / Recovering Out Loud / The Untold Truth About Policing, Mental Health, and Accountability
Transcript
- 0:01Hi there, welcome back or welcome to Recovering Out Loud
- 0:04Podcast, the show where we get real about mental health and
- 0:08addiction. I'm so glad you're here.
- 0:10If you or someone you love is struggling with drugs or
- 0:13alcohol, please reach out for help.
- 0:16Send me a message on all social media platforms at Recovering
- 0:20Out Loud Pod or by e-mail at recoveringoutloudpod@gmail.com.
- 0:26You are no longer alone. Thanks so much, Jeff for coming
- 0:45on. I really appreciate it.
- 0:46I'm really interested in, I think, you know, talk shows,
- 0:51podcast radio, it's all about perspective in my experience.
- 0:55And when I started this podcast, I was the aim was to get a lot
- 0:59of different as I went on to get a lot of different perspectives
- 1:02on mental health and addiction. And I think you have a very
- 1:04interesting one from the law side of things.
- 1:08And you know, I think that we've come a long way.
- 1:14I think you would agree with that.
- 1:15Like, you know, we've come a long way in terms of how we
- 1:19approach addiction and mental health from from an officer's
- 1:25standpoint. I guess I've even seen it just
- 1:27in Toronto. You know, it's funny, the other
- 1:29day I saw a situation going on in front of my condo building
- 1:35and there was police involved and they were dealing with a
- 1:38mental health somebody that was struggling with mental health.
- 1:42And I noticed, I hadn't noticed this before, but there was a
- 1:45social worker there and she had like a, a separate vest on.
- 1:49And it said that her title on it something about, you know, the,
- 1:52the unit that she was involved in.
- 1:53And she was there just to kind of mitigate and, and communicate
- 1:57with the individual. And, you know, you wouldn't have
- 2:00seen that, you know, 20 years ago or maybe even 10 years ago.
- 2:02I could be wrong about that, but I just think that's cool that
- 2:06we're taking some feedback and implementing it right.
- 2:10So you have a book coming out on Thin ice.
- 2:15I want to talk about that. And specifically, I guess I'll,
- 2:19I'll dive right into you. You know, you experienced trauma
- 2:23and adversity and that kind of shaped your empathy as an
- 2:27officer would. Would you agree with that and
- 2:30how you approached it? Yeah, I mean, I, I definitely
- 2:32would. I, I, I do believe that it was
- 2:35my experiences growing up and how I was brought up that
- 2:39impacted my ability to maintain objective, my objectivity, and
- 2:44not go down that dark hole of the them versus S mentality that
- 2:48often times see law enforcement officers go down.
- 2:50You know, my father, he was a university professor, sociology
- 2:55professor, and he actually did his PhD dissertation on the
- 3:00professionalism of law enforcement.
- 3:02So when I, when I actually was intending on starting my PhD
- 3:06program, because I wanted to be professor of criminal justice,
- 3:10follow my father into academia, he strongly encouraged me to go
- 3:14get five years of practical law enforcement experience in a
- 3:16large law enforcement agency. He said your, your studies will
- 3:19be much more rewarding and I'll make you a much more credible
- 3:22professor. And that's, that's what my
- 3:24intention was when I went out to Los Angeles, was to do 5 law
- 3:27enforcement and then go back into my studies and have a
- 3:30career in academia and be a professor just as my father was.
- 3:33But as life has it, you know, there's a different plans for
- 3:36me. And I did 33 years in law
- 3:38enforcement, but it's being raised by my father, who was an
- 3:42unbelievably wise man. He didn't speak often, but when
- 3:46he did, it was worth listening to.
- 3:48And he and he never asserted his opinions on you.
- 3:53He would, he would listen to what you had to say and then he
- 3:57would, he would challenge, not in a critical way.
- 4:00He would often times say, you know, seems to me some that you
- 4:04might want to consider this, you might want to consider that.
- 4:07So he, he really developed my, my critical thinking skills
- 4:11without me actually really knowing it.
- 4:14So when I had an opinion about an issue we were talking about,
- 4:18we would often times talk about sociological issues and I would
- 4:22share my opinion. He'd asked me to articulate the
- 4:24rationale for, for my opinion and, and support my, my, my
- 4:28conclusions. And that really was something
- 4:31that I took into my law enforcement career.
- 4:34So I had a a different upbringing and kind of a
- 4:38different approach to handling the challenges that are so very
- 4:41unique to law enforcement. Yeah, I I love that.
- 4:45It's so important too, to like, I think one, one thing that
- 4:49really bothers me is when, and it bothers a lot of people, but
- 4:52when people like the, the answer that they give to why we do
- 4:56things is we've always done it this way, right?
- 4:58It's just, we've always done it this way.
- 5:00And I've been guilty of it too. Like I, I do that with things
- 5:02that I, well, I just, you know, that's the way I was raised.
- 5:04And this is the way. Well, it's like, why?
- 5:07You know what, like let's, let's really think about what's the
- 5:09rationale behind this and what if we were to do it this way or
- 5:14differently or, you know, maybe I don't have all the answers to
- 5:17everything. You know what I mean?
- 5:18Maybe my way is not always the right way.
- 5:20Maybe that way is not always the right way.
- 5:22I think, I think it's important. Right.
- 5:24You know, I've always, I've always said that it's not about
- 5:27being right, it's about getting it right.
- 5:30That requires that you bring as many diversified voices to the
- 5:33table, people that have different backgrounds and
- 5:36different opinions and completely different
- 5:38perspectives than than you may have.
- 5:40I found as a leader in law enforcement that I, I gained the
- 5:43greatest insight from those who thought very differently than I,
- 5:47and that's who I learned the most from.
- 5:50And because I, I was open minded to the point where I, I wasn't
- 5:54closed to the potential that I may change my mind about
- 5:58something. If if you know, given the
- 6:01rationale and the information too, and it that often times
- 6:05occurred and it and it quite frankly, that's, that's a real
- 6:07liberating type of thing. Rather than remaining in this
- 6:10box that is, that is so, so customary of law enforcement.
- 6:15It's such an insular type of institution.
- 6:19It, it was, it was kind of kind of liberating to have have
- 6:24people that would challenge my thought process and actually
- 6:26change my mind. Yeah, it takes the pressure off
- 6:29for sure, because I don't have to have all the answers all the
- 6:30time, right, Right. So can you walk me, walk us
- 6:35through a little bit what it was like being on the front lines in
- 6:40Los Angeles? I know you served, you know,
- 6:43you, you did, you worked over the 90s, right?
- 6:46And there was a lot of like pivotal moments that you talk
- 6:49about. Can you describe what that was
- 6:51like? Sure.
- 6:53You know, I initially, you know, I'd grown up in Kent, Ohio, and
- 6:58that's a population about 24,000 people.
- 7:00And I left home when I was 16 and I played junior hockey in
- 7:03Canada and the United played Hockey League in Dubuque, IA,
- 7:06which is about 62,000 people. So the the largest population
- 7:11that I had lived in prior to going to Los Angeles was about
- 7:1362,000 people. And then there I was at the
- 7:16time, it was about 3 1/2 to 4 million people in the city of
- 7:19Los Angeles. And that in and of itself was an
- 7:22adjustment. It was unusual in Ohio to go to
- 7:28a grocery store and hear somebody speak a language other
- 7:31than English, where you'd be hard pressed to go to a grocery
- 7:34store in Los Angeles and not hear three different languages.
- 7:37So, you know, there there was the diversity that I had to get
- 7:40used to and the scope and, and, and size of of the city and the
- 7:45diverse communities that I was going to be policing.
- 7:48So that was the initially the greatest challenge.
- 7:51And, you know, I grew up rather naive, I suppose, just like
- 7:55everybody does. And, and, and, and often times
- 7:58people will ask me, you know, do you have any regrets?
- 8:01Would you do things differently? Would you go into law
- 8:03enforcement again if you could do it all over?
- 8:07And, and the answer is yes. But I would say that I do
- 8:13acknowledge the fact that I wish I had some of my innocence that
- 8:18I lost in law enforcement because of all the things you
- 8:21see. And it's, and over time, I, I
- 8:25kind of equate it to having a, a, a cup of coffee and it just
- 8:31gets full and it, you can't fit anymore in the cup.
- 8:35And it's, and that's when you start having problems and you,
- 8:38you get overwhelmed with some sense of like sadness.
- 8:41So it's not always the trauma. Yes, I had incidents where,
- 8:44where my life was threatened and I was involved in all certain
- 8:47ball shootings and things like that.
- 8:48But those weren't the incidents that really caused me to stay up
- 8:52at night, caused me to have mood swings and, you know, through
- 8:58some orders with my stomach and things like that.
- 9:00It was the things that were, it was just the sadness of not
- 9:03being able to, to really impact something early on in my career.
- 9:09The biggest incident that I can think of that was so impactful
- 9:14in what I saw was the Rodney Kingleman's at the time I was in
- 9:18LA County deputy sheriff. And the the day of the the
- 9:23announcement of the verdicts, I was out to dinner at a Tony
- 9:28Roma's in Glendale, which is a suburb of Los Angeles, just
- 9:32north of Los Angeles like by Burbank.
- 9:34And we saw that the riots were breaking out you at the corner
- 9:38of Florence and Normandy. You had a Reginald Denny that
- 9:42was being hit over the head with a brick.
- 9:44And I was watching all this happen in real time on
- 9:47television. And back then we didn't have
- 9:48pagers and cell phones. So it was through the news that
- 9:51they said all law enforcement officers report to your, your
- 9:55area of assignment. So I went into work and when I
- 9:59got there, we were being loaded into LA County sheriff's buses
- 10:03and we're heading down to South Los Angeles to the Firestone
- 10:06station, which is just to the east.
- 10:09It actually borders 77th Division, which was the
- 10:12flashpoint of the riots. And I was down there for the six
- 10:15days of those riots and things that I saw.
- 10:19It really was eye opening because in my assessment, it
- 10:24wasn't the the verdict of not guilty for these officers was
- 10:31not what this riot was all about.
- 10:34It was really about decades of mistreatment of marginalized
- 10:38communities. And this was just the catalyst
- 10:41that boiled over. And, you know, often times
- 10:45people got it wrong where they were saying that, you know,
- 10:47these riots are just nothing but criminals, you know, taking
- 10:51advantage of the circumstances of the situation.
- 10:53But, you know, really, it was it was your everyday person that
- 10:57was living in these communities that felt marginalized.
- 11:01And because because really all anybody wants is is to feel, you
- 11:05know, heard, valued and respected.
- 11:08And the breakdown between the communities in Los Angeles,
- 11:13especially down in the South Los Angeles and the Police
- 11:15Department had deteriorated so badly that the police were the
- 11:20enemy. And often times, from my
- 11:23experience, what I saw, many of the officers saw the community
- 11:27as as an enemy. And that was a very difficult
- 11:31type of environment to work in because because of how I look,
- 11:37people would make assumptions. You know, I would hear often
- 11:41times, oh, here's the, you know, KKK hood wearing, you know,
- 11:45racist cop. And that's furthest thing from
- 11:48the truth. I mean, to give you some
- 11:50background, I was, I was adopted, I was born to a teenage
- 11:54mother who put me up for adoption.
- 11:56And I was adopted by my parents. And they had a daughter of their
- 11:59own who's my oldest sister. They adopted me.
- 12:02And then they adopted my brother, who's Japanese.
- 12:04And then I had a foster sister who was black.
- 12:06And I grew up in the 60s and 70s in, in Kent, Ohio, in the
- 12:09Midwest. So I, I was very, very keen and
- 12:13insightful when it came to, you know, racism, just kind of quiet
- 12:22discrimination things, things of that nature.
- 12:26I saw things that occurred, how people would respond to my
- 12:29mother when we'd be at the grocery store and things like
- 12:31that. So I was kind of sensitive to
- 12:33all that, but I had a completely different upbringing and
- 12:36experience that I brought to the job that my peers really didn't
- 12:39have. So, you know, at the time when I
- 12:44was policing down in South Los Angeles, I had a girlfriend who
- 12:48was a deputy sheriff and she, she grew up in South LA and she
- 12:51happened to be black. And you know, I'll share with
- 12:55you, I was working with this officer.
- 12:58We worked together just one day. My, my partner as well as his
- 13:02partner were both on days off. So we were partnered up for that
- 13:05one day and we were driving down Figueroa, which runs North and
- 13:09South right through the division, And he sees a couple,
- 13:14It's a white guy with a black woman, and they're holding
- 13:16hands. And he says, my parents taught
- 13:20me better than that. And I'm like, well, what do you
- 13:22mean exactly? And he said, my parents taught
- 13:26me not to have sex with animals. This was about a year after the
- 13:30riots. I'm sitting there going, have we
- 13:34not learned anything? Because the reality is, is that
- 13:38people's attitudes and beliefs impact their judgments and their
- 13:42decisions, which therefore is your actions and your behaviors.
- 13:47So you know, this was, this is, this is what the problem was.
- 13:51So I was in early on in my career, I saw that we not only
- 13:55had the challenge of working in a very violent society and
- 13:59communities in Los Angeles, but you had this, this rot within
- 14:03the organization that actually brought true a lot of what the
- 14:07the community members were saying.
- 14:10And you often heard it in, in the lyrics of, you know, rapper
- 14:14songs. And, you know, initially I
- 14:16would, I would defend law enforcement against those, those
- 14:21lyrics that were that were hateful towards law enforcement.
- 14:25But as I was on the job longer and longer, I saw that there was
- 14:30some credibility but to what they were saying.
- 14:32And that's not to say that law enforcement officers are racist.
- 14:35That's not to say that the vast majority of law enforcement
- 14:37officers aren't wonderful people with the most appropriate
- 14:40motivations. That's what I truly believe the
- 14:42problem is, is that in law enforcement we allow this
- 14:47subculture to exist and it's it's it's, it's unfortunately
- 14:53part of the policing environment.
- 14:57Yeah. And I, I don't think it's
- 14:59specific to the United States either.
- 15:01I, I think it happens here as well.
- 15:04I mean, I've even, you know, I've worked in construction a
- 15:06long part of my life when I was younger and the culture was, was
- 15:10very similar in the segregation and you know, racism and just
- 15:15inappropriate language and feeling.
- 15:17And, you know, it's, it comes off as, you know, we're joking,
- 15:20but I was, I was always taught that there's truth in every
- 15:22joke, right? And you know, you, you, there's
- 15:24some sort of hate that, that if you're fueling deep down when it
- 15:28comes to that. So I mean, there there has to be
- 15:32a shift to some degree, but you know, people like you that are
- 15:37are working toward that. I can definitely appreciate it
- 15:41and I love what you're doing. So can you walk me through, you
- 15:44know, retiring from from law enforcement?
- 15:47What made you want to go into the line of work that you do
- 15:50now? And you talk about, you know,
- 15:53not just reforming, but you talk about like reimagining, right,
- 15:58reimagining policing. What does that mean to you And
- 16:00and why did you get into it? Well, I served for 33 years
- 16:04initially. I did three years with the LA
- 16:06County Sheriff's Department before I lateraled over to LAPD
- 16:09and I did just over 30 years with the LAPD.
- 16:11And during that time I had a very unique career.
- 16:17You know, I worked down in South LA as a young police officer.
- 16:20I was a training officer in just W downtown Los Angeles and I
- 16:26worked the elite Metropolitan Division, which is like the
- 16:29Special Forces department, the canine and the spot and all
- 16:32that. So, you know, I got expertise in
- 16:35the crowd management and control and dignitary protection.
- 16:38Any time the president, vice president, first lady or any
- 16:41head of state came to the city of Los Angeles, we'd work with
- 16:44the Secret Service of the State Department and work those types
- 16:46of details. Then from there I, I made
- 16:49Sergeant, I went to Rampart Division and this was right
- 16:52after the Rampart scandal. Rafael Perez, he was assigned to
- 16:57Rampart and worked crash which was the gang unit.
- 17:01And there these officers were committing bank robberies off
- 17:06duty. They were stealing pounds of
- 17:08cocaine out of evidence lock up and selling it on the streets
- 17:11for personal financial gain. They were involved in officer
- 17:15involved shootings while on duty and planning guns to justify the
- 17:20shootings. And we're we're talking about
- 17:22the most corrupt activities law enforcement could ever be
- 17:25involved in. And I was selected when I made
- 17:28Sergeant to go to Rampart and they were putting into brand new
- 17:32leadership teams. And I was a member of that.
- 17:36And while I was there, they then selected me to be the new
- 17:39officer in charge of the gang enforcement detail Crash had
- 17:43been disbanded because of the problems citywide.
- 17:46And they created this new structure and model for for gang
- 17:50enforcement through the gang enforcement detail, where he had
- 17:53a Direct Line of chain of command to the captain of the
- 17:56areas. And I was the officer in charge
- 17:59of that unit. So for three years I worked in
- 18:02that unit completely re restructuring and redesigning
- 18:07the entire culture and the mindset of the personnel.
- 18:11And we had different level, different measures of
- 18:13effectiveness that were very unique.
- 18:16We weren't worried about how many felony arrests we were
- 18:19making and those sorts of things.
- 18:21It was about arrests that were strong arrests.
- 18:26So I looked at filing rates, conviction rates, amount of time
- 18:31of convictions, that type of thing, because that was what was
- 18:34going to actually impact lower and violent gang crime.
- 18:39There's a dime a dozen of felony arrests you can make that are
- 18:43related to gangsters, but they're not necessarily going to
- 18:48make an impact in the reduction of the crime because for every
- 18:52guy you arrest, there's two or three guys to.
- 18:55So I changed that entire model on how we did things and that
- 18:58became the model to be exemplified.
- 19:02And we were recognized as the meritorious unit citation.
- 19:07We're recognized for that. So at this time I, Chief William
- 19:10Bratton, who had been the police commissioner for NYPD prior to
- 19:14coming to LAPD, he was the Chief of Police and I went to go work
- 19:19for him after I did my three years running the gang unit.
- 19:22And there what I did was I briefed him and wrote all of his
- 19:27rationale for the adjudication of officer involved shootings
- 19:31and lethal force cases that were ultimately submitted to the
- 19:34honorable Board of Police Commissioners who are the
- 19:37ultimate adjudicators of those cases.
- 19:39And then after that I did that for about 3 years and then I
- 19:43went and became the officer in charge of the detective entity
- 19:46that investigates all officer involved shootings and lethal
- 19:48worst cases. So I had my hands in over 700
- 19:51cases and I got a great deal of, of background and expertise in
- 19:58in all of these areas. You'd be hard pressed to find
- 20:00somebody that had such a diversified type of career and
- 20:04experiences that I had. So with that experience, I
- 20:08thought. What a waste, you know, you, you
- 20:09don't just work your career and it's over.
- 20:14It is actually just beginning because with that experience
- 20:17that I can can parlay that into effective change.
- 20:22And that's, that's what motivated me first to start my
- 20:25company. I'm the founder and CEO of Law
- 20:27Enforcement Consultants, where we, you know, we, we, we work
- 20:33with law enforcement agencies to try to implement best practices
- 20:37to hopefully have these critical incidents have the stronger
- 20:42likelihood of an optimal outcome.
- 20:44It helps reduce liability and it helps with the efficiency of the
- 20:49operations in law enforcement organizations.
- 20:51So that's the type of consulting that I do, as well as with my
- 20:54background and, and use of force, I have myself and a whole
- 20:58team of experts that handle police use of force cases
- 21:02throughout the country. So that's what I do with that,
- 21:05with that company. But, but my book on thin ice,
- 21:09it's, it's all about my personal background, which I spoke a bit
- 21:14about, which is quite unique. And then my, my professional
- 21:18experiences and my practical insights into what I believe are
- 21:22the types of things that we need to have implemented for law
- 21:25enforcement to be successful moving forward.
- 21:28Now there on thin ice, there's there's kind of two reasons I
- 21:31chose them. One is because I I was a lead
- 21:34hockey player and the experience of being a hockey player
- 21:40impacted how I viewed my law enforcement career.
- 21:44But also in my estimation, law enforcement is on thin eyes and
- 21:49it's I love law enforcement. I believe blue and I want law
- 21:53enforcement to take the reins and control the narrative and to
- 22:00move forward through their own changes rather than having
- 22:05things imposed on. And, and that's what this is
- 22:08really all about. So it's, it's about, I don't, I
- 22:11don't for a minute think that I have all the answers.
- 22:15It's about creating the dialogue, the important dialogue
- 22:19where we're honest about where we've been, where we are and
- 22:22where we need to get. And it's, it's about, like I
- 22:25said earlier, bringing in those diverse opinions and inviting
- 22:31all kinds of, of, of different perspectives to the table when
- 22:36you're dealing with making decisions on how to address many
- 22:40of these issues that modern policing is, is being faced
- 22:42with. Yeah, yeah.
- 22:45And so I want to talk about your Speaking of perspectives and
- 22:52getting other, you know, sort of views and models of how people
- 22:56are doing things. You, I want to jump into you,
- 22:59you going overseas to, to look at different sort of law
- 23:04enforcement agencies and how they handled policing and, and
- 23:08mental health interdiction. But before that, I want to know
- 23:13like, just thought just for me personally, like, what does, you
- 23:16know, you come in as a rookie cop in, you know, in LA just
- 23:20because you know more about that, I would imagine.
- 23:23What does the mental health and addiction training look like?
- 23:26Like how do they teach or how did they teach officers to
- 23:30handle those situations when mental health is involved, when
- 23:33addiction is involved? Well, when I first got on the
- 23:36job, that wasn't even spoken. Yeah.
- 23:41It just wasn't. And you know now, yes, they have
- 23:44made some progress. However, I will tell you this,
- 23:51that culture eats training for lunch.
- 23:55What I mean by that, it doesn't matter what they train you, it
- 23:59doesn't matter what policies or procedures, if the culture of
- 24:04the organization is not aligned with that, people are going to
- 24:07be driven by altruist. And unfortunately there is no
- 24:12alignment. Like for the city of Los
- 24:14Angeles, they do have a behavioral science services
- 24:18where you can go and and see somebody and deal with some
- 24:23issues you may have. Now the reality is this, I have
- 24:27friends that are now retired that, you know, they've been
- 24:30diagnosed during their career with PTSD and you know, they
- 24:34were told by the, the mental health practitioners do not
- 24:38disclose this to your, your command staff because the
- 24:43problem is, is there's such a stigma in a one year career.
- 24:48And, and that's, that's the truth of overall.
- 24:51And, and the reality is in my career, I had four people that I
- 24:57worked closely with that made that choice to kill themselves.
- 25:04And that's not unusual. I mean, the cops kill themselves
- 25:09at a rate two to three times more than the general
- 25:12population. And if and if you look at it,
- 25:16there's about 200 police officers a year will kill
- 25:19themselves on the average. And you're looking at about
- 25:23sixty officers that killed that are killed by a suspect.
- 25:28So what you mean? So we'll spend all this time
- 25:32training and to address violence out on the street to protect
- 25:36ourselves from from violent criminals, which is something we
- 25:41need to do. But at the rate that we're
- 25:43losing officers to suicide, let me tell you, we're certainly not
- 25:47doing enough. And it's because the, the
- 25:50reality is, is they're, they're exposed to the the trauma every
- 25:53day. And it's the chronic stress
- 25:56always being up in that orange or red zone.
- 25:58Yeah, and it's the stigma that I just spoke about that's
- 26:02associated with the access to guns, where they have a, you
- 26:07know, immediate access to those, to guns, where in a moment they
- 26:12may make that decision. And, you know, the reality is,
- 26:16is there's limited resources. The 70% of American law
- 26:20enforcement agencies, police communities of 10,000 or less,
- 26:25they really don't have the resources for those officers.
- 26:28You know, I, I had a great benefit of being in Los Angeles
- 26:31where we did have behavioral science services.
- 26:33So you could go see and talk to somebody if you wanted to.
- 26:36But at the end of the day, the vast majority of the law
- 26:40enforcement agencies where there's 18,000 plus here in the
- 26:42United States don't have those resources for their officers, at
- 26:46least to the point where in regards to the stigma, they feel
- 26:50comfortable going in hell. And then it's, you know, and
- 26:54then, so then what do we do in law enforcement?
- 26:57I got to tell you, I can't tell you how many people I know are
- 26:59lost, but they're Alcoholics because that's their answer.
- 27:03Because we see things on a regular basis that human beings,
- 27:10no matter how tough you are or how resilient you may be, we're
- 27:14not designed to process all of them.
- 27:18So the cultural thing in law enforcement is to to drink it
- 27:25and let's go to the bar, let's you know, whatever.
- 27:28And so then what, what happens when I was in the police camp,
- 27:31They tell us the three things that'll get you in trouble.
- 27:34It's booze, Broads and bills. Those are the three things that
- 27:39are getting you in trouble. And they're really all circular
- 27:43at the end of the day, because if you start drinking, then
- 27:46you're going to have problems with your relationships.
- 27:48And if you have problems with your relationships, you're going
- 27:50to have issues with your finances, especially if you end
- 27:53up going through a divorce. You have children, you're paying
- 27:55child support, you start having to work off duty to make ends
- 27:58meet and you have just just unmanageable life.
- 28:03And it's, and unfortunately, this happens to all too many
- 28:06officers. I got to tell you, I can't even
- 28:08tell you. There's always, there's always
- 28:11a, a, a trailer parked up at the police Academy where an officer
- 28:17was living because they couldn't afford an apartment there.
- 28:22And you'd see officers living in, in the bunk rooms in the
- 28:26stations where they'd, they'd, they'd work their watch and
- 28:29they'd go and they'd sleep in the bunk room and they'd live
- 28:32there. That's where they lived because
- 28:33of their circumstances at home, going through divorce or what
- 28:36have you, or they couldn't afford a rent.
- 28:38So you know that that's, that's tough.
- 28:41And you know, I saw one guy that worked their Rampart gang unit
- 28:45with me. He, I actually saw him in the
- 28:48locker room at police headquarters.
- 28:49And then a few weeks later he killed himself.
- 28:51He was going through the walls and it, it dealt with the kids
- 28:54and, and all that. And it's, it's just a sense law
- 28:58enforcement, we, we see ourselves as fixers.
- 29:02We're supposed to help people and your problem solvers, but
- 29:06then our lives fall apart and we don't know how to help
- 29:09ourselves. And then we're too macho to, to
- 29:15acknowledge it or to reach out and ask for help.
- 29:18And you know, I, I had another, I had another officer that
- 29:22worked for me at Rampart. I worked morning watch and he
- 29:27and his partner worked for me. And we worked from 11:00 at
- 29:32night to, to 8:00 in the morning.
- 29:36And he, his partner was taking the sergeant's exam the next
- 29:39day. So I allowed his partner to go
- 29:42home early so he can get some sleep before he had to take the
- 29:45test. And I gave gave the partner an
- 29:49option. You can go home as well.
- 29:50If you'd like her, you can you can work the front desk because
- 29:52at Rampart we didn't we didn't put officers out at night.
- 29:56Individual one officer cars without violent divisions.
- 29:59We have 140 some homicides a year in the seven square mile
- 30:03block division or not block, but seven mile square division.
- 30:08So he elected to go home and when he got home is two young
- 30:13daughters were in bed. His wife was nowhere to be
- 30:15found. And she turned out she was
- 30:17having an affair. So he was struggling with that.
- 30:20And I saw him on a Wednesday at a training and we spoke and he
- 30:24he said he was doing really well.
- 30:26He was, you know, working well with his church.
- 30:30He had a lot of support there and a lot of support with his
- 30:33father. He looked great.
- 30:35He had obviously been working out and he was eating well.
- 30:37And he's given me all the right answers.
- 30:39And that weekend, Saturday, he blew his brains out and it's,
- 30:45you know, and it's just like, wow, I just didn't see it
- 30:47coming. And it's, and so you have to,
- 30:50you have to understand that you're like, wow, I wish I could
- 30:51have done something. I wish I could have done
- 30:53something. But I had to, I had to be
- 30:55careful not to go down that dark rabbit hole, blaming myself for
- 30:59not picking up on this, that something was wrong and making
- 31:04sure that he got that help. You can't blame yourself in
- 31:08those circumstances where people make that type of a critical
- 31:10decision. How did you manage that like
- 31:15yourself with your own mental health?
- 31:16Was there somebody that, you know, was there advice that you
- 31:19got that somebody, you know, a mentor maybe in the in the
- 31:23department or like how did you navigate your own mental health
- 31:26through all that? Well, I was very fortunate.
- 31:30Like I said, I had a father that was very aware of what the
- 31:35pitfalls of law enforcement were, and he gave me a lot of
- 31:41insight. I, I was able to to speak to him
- 31:44about anything without any judgement.
- 31:47So that was really critical for me.
- 31:51But from, from a personal standpoint, I really made an
- 31:54effort to spend my time away from work with people that were
- 31:59not in law enforcement. I thought it was really
- 32:01important to be around people that had a completely different
- 32:04perspective than the people I was around every day.
- 32:08I also was very, you know, active in, in physical fitness
- 32:14and, and, and, and off duty stuff.
- 32:17You know, my parents were very civically minded.
- 32:20My mother, she was a president of legal and voters back in the
- 32:2370s. She was a city Councilwoman.
- 32:27My, both my parents, they were the Co founders of the Kent
- 32:30Environmental Council. They, they raised me to
- 32:33recognize that life was larger than myself in that it's about
- 32:41not what you can do for yourself, but what are you doing
- 32:43to impact your community in a possible way.
- 32:48So I, I focused on that. I was a Big Brother and the Big
- 32:52Brothers of Los Angeles program. I was a captain of the LAPD
- 32:56hockey team and we made an effort to play a lot of us
- 33:00celebrity charity hockey games there.
- 33:03There was actually a Hollywood celebrity hockey team and you
- 33:09know, a lot of the celebrities Cuba Gooding junior played.
- 33:16There's there's a lot of guys, but we would do raise money for
- 33:20like make a wish foundation and we would these children that
- 33:23were terminally ill, they would come in and, you know, we'd give
- 33:26them a a jersey and sign sticks and things.
- 33:29And, you know, granted, they had, they didn't have much time
- 33:33left on this earth, but see the smiles and, and the opportunity
- 33:37for them to, to interact with us in the way that they were
- 33:41allowed to in that environment really, really felt rewarding.
- 33:46So it, it was I, I made sure that I was doing things that was
- 33:53positive for other people's lives, which in turn made me
- 33:56feel good about myself. And it, and it was very
- 34:00different than the hours that I spent in the patrol car
- 34:05handling, you know, see the man, see the woman, radio calls.
- 34:09Because the reality is this, people call the police because
- 34:13they want to see you. You know, you're going, you're
- 34:16going into a toxic scenario and you're expected to figure it
- 34:21out. And I've always said, I used to
- 34:23say this all the time, but the greatest actors aren't in
- 34:28Hollywood. They're in, they're in, they're
- 34:30in a badge and uniform have to go into every scenario and read
- 34:35it very quickly and determine who you have to be to resolve it
- 34:40in the most most appropriate manner.
- 34:43So that in and of itself can be quite stressful because, you
- 34:49know, it's everybody, you know, wants to use the benefit of, you
- 34:53know, hindsight being 2020. But at the end of the day, you
- 34:56often times have split seconds to to make decisions in rapidly
- 35:01unfolding tactical scenarios, which can forever impact you.
- 35:06You know, the reality is, is that like I spoke to my
- 35:10background and with force, you know, 36% of officer involved
- 35:15shootings involve somebody that's suffering a mental health
- 35:18process. Yeah. 36%.
- 35:21Wow. Yeah, 36%, that's, that's quite
- 35:23a lot. So you're talking about on the
- 35:27average per year law enforcement officers in the United States
- 35:32kill by firearms about 1050 people on the average.
- 35:39So if you take 1/3 of that, it's about 380 people a year that
- 35:45their lives are being taking taken primarily because they're
- 35:48suffering a mental health causes.
- 35:50And now that's, that's talking about the officer involved
- 35:55shootings that actually someone was was struck and killed.
- 35:58There's an estimated additional 2500 to 3000 officer involved
- 36:03shootings where the injury is not fatal or the shooting does
- 36:08not result in any hits. So if you look at that data,
- 36:13about 1/3 of all officer involved shootings are lethal.
- 36:19And you know, I have, I've had friends that were responded to
- 36:26scenarios. One, one guy was responded to a
- 36:30radio call and as an older gentleman, he had a shotgun and
- 36:34he began to level the shotgun towards the officer and the
- 36:36officer responded to the force and shot and killed him.
- 36:39It turned out he was a retired fire captain.
- 36:42And it was a suicide by cop. Shotgun wasn't even loaded.
- 36:47But the officer didn't know that.
- 36:49And but now the officer has to carry that luggage for long.
- 36:53And like I said, your coffee mug can only hold so much coffee.
- 36:59And you know, it can, it can do a number on you.
- 37:02It really can. And what's interesting is, is
- 37:05you have this armor during the time that you're on the job and
- 37:10then you leave the job and you're not around that
- 37:13environment every day. And you begin to realize how
- 37:20susceptible and vulnerable you are to the experiences that you
- 37:23had during your 2530 year career.
- 37:27And it's amazing how many people in retirement, that's where they
- 37:34begin having their problems that they're able to hold it together
- 37:38while they're on the job. But then afterwards it's, it's,
- 37:43it's tough. I mean, I, you know, I
- 37:44personally, you know, I'm, I'm much more reactive to things
- 37:49from emotional standpoint where I see a commercial of, of a kid
- 37:56dying of cancer or something, you know, when they're trying to
- 37:58raise money or it's you just cry.
- 38:02And would have that been me back when I was on the job?
- 38:05No, I wouldn't have it. It's just you find that you're
- 38:10hypersensitive to emotional stuff, stuff that impacts
- 38:14people's lives. And it's really important to try
- 38:19to understand why you feel that way and not just write it off
- 38:25because you know, you'll have those days where you just don't
- 38:27want to get out of bed or you get up and you're just not
- 38:31motivated to do the things that you traditionally did to keep
- 38:36your mind clear. I used to, I used to get up
- 38:39every Sunday morning and run like 15 months.
- 38:42And you know, I, I can't do that now.
- 38:46I have two artificial needs. But you know, it's a long walks
- 38:50now that that I get my best thinking.
- 38:54And it's it's about taking the time for yourself.
- 38:57So it's you gotta learn that early on.
- 39:00So you start doing that before things build up.
- 39:04So you're you're dealing with it as you progress through your
- 39:07career rather than being hit by a tidal wave when it's all all
- 39:11at once. Yeah, yeah.
- 39:14I mean, that's, that's a good metaphor.
- 39:16It's like this armor, right? And I, I feel like, I feel like
- 39:20you don't even have time to deal with it when you're in it and
- 39:23you're just so distracted by the next event, right?
- 39:27The next call, the next, you know, case, whatever it may be
- 39:31that you don't have time to even think about what happened the
- 39:33day before. And it's like you're just
- 39:35constantly being, you know, berated by, by these high stress
- 39:40situations, like you said, and you like, and it just becomes a
- 39:44distraction after a while. And then, yeah, you, you
- 39:46mentioned it perfectly. It's like it's a tidal wave at
- 39:48the end of your career and then you're just crying for things
- 39:52you don't even know why you're crying for and, and doing the
- 39:54internal work being really important too you.
- 39:58You talk about, I want to talk about going overseas and
- 40:02modeling other, you know, you mentioned you went to England, I
- 40:06believe in France. What did you see there that that
- 40:12you think could help North America, United States and and
- 40:16our system, how we approach things?
- 40:19Well, the one thing that we do here in the United States, I
- 40:21don't know if people really realize it, but when it comes to
- 40:24hiring police officers, we we don't have a selection process.
- 40:29We have a deselection. So as long as you don't have a
- 40:34criminal record and your finances are in order, you got a
- 40:39decent chance of getting hired. Where it's, it's much different
- 40:43over the entire mindset is different.
- 40:46And it's, it's not always about people always say, well, it's,
- 40:50it's about who we hire. Yeah, I would suggest that part
- 40:54of it has to do with who you hire.
- 40:56But that can be resolved by how you hire.
- 41:00And like I said here in the States, it's a deselection
- 41:02process over there. They, they often times, if you
- 41:06look like the Nordic countries, they go through a two and
- 41:09three-year university level undergraduate program during
- 41:15their training before they even hit the streets as a police
- 41:18officer. And during that time they're
- 41:20being continually evaluated. They haven't been selected for
- 41:24the position yet. You're selected when you're
- 41:26finally done with with your training.
- 41:28So what they're evaluating is, is, is how open are you to the
- 41:32training that you're receiving? Do you have the characteristics
- 41:37that just about anybody would agree are characteristics that
- 41:42you'd want to see in the law enforcement?
- 41:43Do you have critical thinking skills?
- 41:46Do you have moral reason? Do you have self-awareness?
- 41:49Are you a problem solver? All of those sorts of things are
- 41:52being evaluated the entire time. So when it's all said and done,
- 41:57you're taking the people that have demonstrated that they
- 42:02possess the characteristics that we know law enforcement officers
- 42:06need to be successful. I mean, you equate it, equate it
- 42:10to to professional athletics. You were, if you were to, to
- 42:15have to blindly draft people or you took them based on a, a
- 42:21deselection process rather than a selection process, you
- 42:24probably wouldn't have a very good team.
- 42:27And, and that's really what what we do here in the United States
- 42:31is. And it, and it's unfortunate
- 42:33because they talk about all these, you know, vacancies that
- 42:37need to be filled and that people are, are leaving law
- 42:40enforcement at unprecedented rates and they're just lowering
- 42:45standards. And you know, you even see a
- 42:49Dallas PD, they, they lifted their, their academic
- 42:52requirement. They used to require 45 college
- 42:55hours credit to be hired on the department.
- 42:59And they're removing that. And it's, it's interesting
- 43:02because that's completely in conflict to what all the
- 43:04research demonstrates. The research demonstrates that
- 43:08officers that have a four year degree or better have 40% less
- 43:15incidence of use of force. I mean, that's significant.
- 43:19Yeah. And so to not take that into
- 43:24consideration and factor that into your hiring process, to me
- 43:30it's kind of negligent. The research is there.
- 43:33That's not my opinion. You know, not only do you have
- 43:37less force incidents, but you have fewer complaints against
- 43:42you and you tend to be a better problem solver and act more
- 43:47appropriately under critical circumstances.
- 43:50That's the research. It's not really, it's not my
- 43:52opinion. So it's at the end of the day,
- 43:56we in America need to to follow what the research actually tells
- 44:01us, what is the empirical evidence times and then we have
- 44:04to model our systems behind that.
- 44:07And then and really if you look at these these organizations,
- 44:10Sir, it's, it's not like a them versus US where it's a swarm
- 44:14personnel. And then you have the civilian,
- 44:16civilian is is incorporated into the to the organization.
- 44:21There should be civilian command staff officers that have the
- 44:24same level of authority as you know, other deputy chiefs and
- 44:28things of that nature. Because to think that we are
- 44:32going to find within our ranks people that have the same level
- 44:36of expertise in particular areas is, is naive.
- 44:41At least most agencies of the LAPD, you can get hired with the
- 44:46GED and you know, that's not, that's not a great foundation to
- 44:54start with and in a career. And if you're going to
- 44:58recruiting from people that have that level at the very
- 45:02beginning, to what extent does your organization value
- 45:05education to begin with? And are they then going to
- 45:09encourage you to continue with your education?
- 45:12And unfortunately, the opportunities that you do have,
- 45:16you go to these schools. And I, I actually took part in
- 45:19it where you go, but you're just there with cops, other police
- 45:24officers. You don't have any diversity of
- 45:27thoughts. You start having group think
- 45:28when you have these discussions about issues and things.
- 45:31So you're not getting the level of insight that you need to be,
- 45:36you know, truly maximizing your, your academic experience.
- 45:41So, and unfortunately, law enforcement's little too insular
- 45:45here. The mindset's a bit different
- 45:48over there. They view law enforcement
- 45:50differently. They pay them well and they
- 45:53train them well. And if you just look at the the
- 45:57studies that they do as far as their favorability, cops are up
- 46:00there at the top of civil servants in regards to their
- 46:04favorability with the citizens that they serve.
- 46:06It's not the case you're in the United States, but I would
- 46:09suggest it could be. We just need to make some
- 46:11changes. Yeah, yeah, 100%.
- 46:16And it takes time. You know, it's, it's not going
- 46:18to happen overnight, but I I think we're definitely making
- 46:21progress. One of the themes in your book
- 46:23is accountability and learning from failure.
- 46:27What can you share a moment maybe in your career where you
- 46:32look back and you were like, you know, I I could have done this
- 46:35differently. And here's now I'm I'm I where
- 46:38you learn from the experience and maybe change the way you
- 46:41approach certain situations. Well, you know, really, I talk
- 46:46about one, it was a critical tactical scenario where my
- 46:48partner and I, we made a severe tactical blunder.
- 46:53And in our initial response to the incident, that was where we
- 46:57had a radio call, shots fired there now.
- 47:01And we responded code 3 lights and sirens.
- 47:04And the direction we were travelling would place my
- 47:07partner who was driving on the side of the road where the
- 47:10location was. And what had happened was it was
- 47:13a domestic incident and the female involved fled and the guy
- 47:17took an AK47 and shot her in the leg and she had a pound
- 47:21fracture. And he drug her back up to the
- 47:23porch. And then he was sitting on the
- 47:25steps that led up to the upstairs unit of the duplex.
- 47:31They lived in the upstairs unit and we pulled right in front of
- 47:35the location, which you just don't do.
- 47:38And it was like, for him, it was like shooting, shooting a fish
- 47:42in a barrel. And he opened up on us and
- 47:46things could end, ended tragically.
- 47:48But luckily for us, the air unit showed up.
- 47:54It's the police helicopter which has sworn personality.
- 47:57And the pilot actually was a Vietnam veteran Platinum, and
- 48:01they saw the predicament we were in because he was approaching us
- 48:05and he came down to about tree level.
- 48:09And the observer who is the one not piloting, but the one that
- 48:14communicates with the officers on the ground as well as
- 48:17controls the PA system, gets on the PA and gets the suspect's
- 48:21attention, who then started firing at them.
- 48:24And as they flew northbound away, he followed them up the
- 48:28driveway, which gave us an opportunity to redeploy and get
- 48:31out of there. He ultimately was shot and
- 48:34killed. But you know what?
- 48:37What that incident showed me was that you have to put tactics at
- 48:48at the highest level of of your priorities.
- 48:51And it's not just your tactics, but your knowledge of the job,
- 48:54knowledge of the law, your physical fitness level.
- 48:58Everything has to be continually addressed to where you're not
- 49:04just competent. You have to be exceedingly
- 49:08proficient in everything that you do or it could end up in a
- 49:13very tragic scenario. So it was just a split second
- 49:17mistake that could have, you know, I could have lost my life
- 49:20in, in my mid 20s, but fortunately that that didn't
- 49:25happen. But as a, as a training officer,
- 49:27that was, that was an experience that I shared where hopefully my
- 49:33probationary officers that I was training could learn through my
- 49:36mistakes rather than having to make them themselves.
- 49:41But you know, it, this, it really came from, it just really
- 49:44underscored how I viewed things to begin with.
- 49:49As a hockey player, you, you didn't achieve the, the level
- 49:53of, of hockey that I, that I achieved by just giving 50% or
- 49:5970%. You had to give 100% all the
- 50:02time and you had to be committed and dedicated.
- 50:05And I can't think of a career that that's more meaningful than
- 50:09law enforcement, that you have that same mindset because you
- 50:12you have to be able to perform. I've always said that we're not
- 50:16paid for what we do on a daily basis.
- 50:18Just about anybody can do that. You're paid for what God forbid
- 50:21you might have to do. And that's when these types of
- 50:23scenarios where it's a rapidly unfolding tactical scenario and
- 50:27you're making split second decisions under immense stress.
- 50:31And if you're not prepared for that, then you're not earning
- 50:35your paycheck. Yeah.
- 50:39Yeah, it's stressful situation, I mean, yeah, thanks for sharing
- 50:42that. You I mean, it really paints a
- 50:44picture. Yeah.
- 50:46And if anything could have happened differently in that
- 50:48situation, right, It's it's scary.
- 50:52What Jeff, what's your, what's a vision or maybe your vision for
- 50:57how we can I, I, I don't want to say the word break the stigma,
- 51:01but maybe lessen the stigma around, you know, whether it's
- 51:05how we approach mental health situations or calls and also
- 51:11like how a cop, how a law enforcement officer deals with
- 51:17his own mental health battle. What?
- 51:19What does that look like for you?
- 51:21Well, I think it's it's kind of interesting that they kind of go
- 51:23hand in hand because I don't care how tough you are or how
- 51:27tough you think you are, these incidents will weigh on you.
- 51:32And these are the incidents that I'm talking about where somebody
- 51:35is shot and killed because they are behaving a certain way when
- 51:40they're suffering a mental health crisis or what have you,
- 51:43that then is going to down the road potentially become your
- 51:47mental health crisis experience. So it's really important that
- 51:53your, your policies and procedures and your training
- 51:58align with not only what is most likely going to result in an
- 52:02optimal outcome for the officers and the, and the person you're
- 52:05addressing, but that long term, it's going to be optimal for the
- 52:10officers because you're not going to be carrying that
- 52:11heavyweight because things ended tragically when they perhaps
- 52:16could have ended better. Now you, you mentioned, you know
- 52:19earlier where you know, there's the, the practice of aligning
- 52:23law enforcement with mental health practitioners to better
- 52:27address mental health scenarios. And that's great.
- 52:35The problem is it doesn't really work if the culture of the
- 52:40organization is not in line with the de escalation training that
- 52:46you're receiving, in line with the the recommendations and the
- 52:50suggestions that you're getting from the mental health
- 52:52practitioners. Because the reality is that the
- 52:55initial officers that are going to arrive on scene, generally
- 53:00speaking, are not going to be these officers that have the
- 53:02specialized training and are working these mental evaluation
- 53:06units and, and those sorts of things that have this, this
- 53:10mental health practitioner assigned to them.
- 53:13And, and unfortunately, the tragedies already occur before
- 53:18these highly specialized trained people can arrive on scene.
- 53:24So we really need to work with that.
- 53:25If you look at the LAPD, it's been almost a couple decades
- 53:29since we had a mental evaluation unit and that we worked with
- 53:32mental health practitioners. But if you look at the data,
- 53:37about 36% of our officer involved shootings are still of
- 53:41people who are suffering mental health crisis.
- 53:43So although we're implementing these practices to help address
- 53:49and hopefully reduce these incidents and hopefully have a
- 53:55more optimal outcome, that's not actually what's occurring.
- 53:59And I would suggest it's because of the culture.
- 54:03You know, I've, I've seen this day and age people wear body
- 54:05worn video nearly all on post and officers wearing.
- 54:09And in what I do is I, I evaluate a lot of lot of these
- 54:13scenarios where force is used. And I part of that is watching
- 54:18the video and it's, it's astounding to me how officers
- 54:24that you can, you can learn what their mindset is based on what
- 54:27you're hearing them say on video.
- 54:31And you'll have family members that have called you to their
- 54:36apartment because they have a family member that is suffering
- 54:40a mental health crisis and they want you to assist in getting
- 54:44them to a medical facility so they can be helped.
- 54:48And law enforcement all too often ends up killing the
- 54:52person. And it's So what is our rush?
- 54:56When you have a mother and a father with a son who's having a
- 55:00mental health crisis, the mother and father are outside with the
- 55:04officers and the son is inside all by himself.
- 55:10What's the rush? It's all about creating a
- 55:14dialogue. It's trying to align yourself
- 55:17and try to find a way to connect with this individual.
- 55:21Officers need to be asking questions like what is the
- 55:25mental health issue that does this individual take medication?
- 55:30Has this type of thing happened before?
- 55:33If so, what has worked to calm the individual down?
- 55:38All of those types of conversations, you have a wealth
- 55:41of knowledge from people that are there at scene and you don't
- 55:45have anything that's exigent in regards to having to go protect
- 55:51somebody from this individual. We see this all too often and
- 55:56then what do we do? We force ourselves into the
- 55:59location and the individual may be armed with a knife,
- 56:03approaches the officers and then a shooting occurs and it ends
- 56:07tragically. There's a better way.
- 56:10And there we also need to be more aware, self aware of how
- 56:15our actions are influencing the people that we're interacting
- 56:20with. When you have somebody that's
- 56:22having a mental health crisis, you have got to understand how
- 56:27you're being perceived. Where you have 5 or six officers
- 56:30in uniform, certain number have their firearms drawn.
- 56:35The other one will have a Taser with the red dot bouncing around
- 56:38their chest. Another one, I have a bean bag
- 56:41shotgun. And often times multiple people
- 56:44are yelling commands at that. Yeah.
- 56:47Is that really going to end optimally?
- 56:51I would suggest no. I watch these things and when it
- 56:54goes sideways, it's like, really, who would have thought
- 56:58it was going to end up any any differently than it did because
- 57:01these officers are so unaware of of how they're being perceived
- 57:07by the person who is suffering the mental health crisis.
- 57:11I mean, let's be real. If you or I were that
- 57:14individual, that in and of itself would stress out us out
- 57:18to a point where we may do something that may cause the
- 57:22officers to respond in a way that could be fatal, let alone
- 57:27somebody that's having a mental health crisis.
- 57:30So officers really need to change their entire mindset, and
- 57:35it begins with the culture. What is your role in that
- 57:39scenario? You first need to have the the
- 57:42knowledge to identify what you have and identify that, yes, OK,
- 57:48this person is exhibiting, demonstrating examples of mental
- 57:54health, of a mental health crisis.
- 57:56And therefore I need to then shift and address it more in
- 58:01this banner versus our traditional tactics that
- 58:06unfortunately often times result in unfavorable outcomes.
- 58:10Yeah. Well said.
- 58:15You know, there's so many parallels that could be drawn
- 58:17across life in any job where it's like if I ask the right
- 58:21questions and then just listen, I can get a lot of information
- 58:25of how to approach the situation, right?
- 58:27I think that's so important. It's so simple, but it's not
- 58:29easy, right? And like a lot of things in
- 58:31life, and I also like how you mentioned culture too.
- 58:34You know, my dad taught me 'cause I, I was a manager for a
- 58:37long time in my career and I had a team of people and he always
- 58:40taught me like culture is the worst behavior you allow, right?
- 58:45The simple, it's the worst behavior you allow.
- 58:47So if you're allowing this, this certain type of behavior to
- 58:50continue, that becomes your baseline, becomes your culture.
- 58:53And it's, it's about changing that and not accepting certain
- 58:56things right. I want.
- 58:59What's really important when in in regards to what you just said
- 59:02is that you shouldn't have to have a negative outcome before
- 59:07you hold people accountable. Yeah.
- 59:09So if if you see behaviors or actions in law enforcement
- 59:14officers that are not consistent with your expectation under a
- 59:17particular circumstance, you, you should be addressing that
- 59:20regardless of what the outcome is.
- 59:22Even if the outcome was favorable, but the behavior and
- 59:25the actions were inappropriate, you have to address it.
- 59:29And because if you don't, you're sending the wrong message 'cause
- 59:31you often times, I tell you, I saw this often times in my
- 59:34career where officers like we've done this ten other times.
- 59:38And we, we were, you know, commended for it because the
- 59:42outcome was was a positive outcome.
- 59:45But now we're being criticized for it.
- 59:48We're you're sending a mis message as management.
- 59:51And that's where we were wrong as well.
- 59:55And that's where you create this culture where they're not doing
- 59:58what they're trained to do. But since it didn't go sideways,
- 1:00:02we're going to commend them because it went well.
- 1:00:06So you're just reinforcing the bad behavior when it's contrary
- 1:00:08to what you're actually training.
- 1:00:10And that's where you get this, this, this conflict and and
- 1:00:14understanding of what what is expected.
- 1:00:19Yeah, amazing. I learned a lot today.
- 1:00:21Jeff, I want to end with this. If you could go back to your
- 1:00:26yourself as a rookie, what would you say to that, to that guy,
- 1:00:30what would you say to that, Jeff?
- 1:00:34I would say that early on in my career a lot of the stress that
- 1:00:38I had was self-imposed because I had not learned the relevance
- 1:00:46and importance of patients. I held myself to a particular
- 1:00:51standard and I found that it was not going to serve me well to
- 1:00:59actually hold other people to that same standard I held myself
- 1:01:02to because often times the standard I held myself to
- 1:01:06exceeded what anybody else was willing to hold themselves to.
- 1:01:10And it began even in the Academy, you know, I, I, I was
- 1:01:14taught from my parents to do the best in everything you attempt
- 1:01:20to achieve. And I carried that into my, my
- 1:01:24hockey career and then subsequently into my law
- 1:01:27enforcement career. So when I was in the Academy,
- 1:01:30when I studied for an examination, I wanted to get
- 1:01:33100%. And I would get ridicule too.
- 1:01:36But what are you studying so much for?
- 1:01:37All you need is a 70% to pass. And that's, that's not how I
- 1:01:42view things. And I ended up graduating.
- 1:01:44We had 157 in the Academy class and graduated 107.
- 1:01:50So about 1/3 washed out, but I graduated with the highest
- 1:01:54academic score with a 98.7%. And then I was #1 scores in
- 1:01:59physical fitness and #2 and marksmanship.
- 1:02:03So I was actually was called the honor recruit.
- 1:02:06My my peers and the training staff voted for me to represent
- 1:02:12the Academy class as the honor recruit, the number one recruit
- 1:02:16of the class. But in that it was I saw how my
- 1:02:23commitment to excellence was not something that was shared by my
- 1:02:29peers and that became a a source of stress for me.
- 1:02:35And I then, you know, I carried that same level of commitment
- 1:02:41and continued to see that that wasn't shared by my peers.
- 1:02:46And I had to let that go. And I didn't really learn that
- 1:02:48until I became a Sergeant. And I left the the elite
- 1:02:51Metropolitan Division where that's the best of the best of
- 1:02:53the LAPD. And now I'm back out in patrol
- 1:02:57supervising people that had less standards for themselves and
- 1:03:02what I was accustomed to. And it was really stressful for
- 1:03:06me. And I had to learn about
- 1:03:09patients. And that's not only the case in
- 1:03:11my law enforcement career, but now as a father with a 14 year
- 1:03:14old son, it's all about patience, what you do if you
- 1:03:18don't have patience. Love it.
- 1:03:22Thanks so much Jeff. I appreciate you man Thank you.
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