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E26 Systemise Your Selling with Andy Coghlan
In this episode, host Granger Forson is joined by Andy Coghlan, an adept customer experience and digital transformation consultant who runs CX Strategy. Andy shares insights from his 30-year career navigating global enterprises and explains his current passion for migrating his expertise to help local small businesses thrive. They discuss the immense power of managing an online reputation through automation, the benefits of modern "lights out" marketing, and walk through a critical coaching segment on tightening up the sales conversion pipeline.
Key Takeaways
The Evolution of CX Strategy…
The skinny
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