Latest / Darren “Whackhead” Simpson’s prank calls on Kfm Mornings / Whackhead Prank: The art of communication
Transcript
- 0:00Speaker 1: Stop, stop what you're doing.
- 0:01Speaker 2: Here is another world famous.
- 0:04Speaker 3: Crank call from Darren Wackhead, something exclusive the KFM mornings.
- 0:11Speaker 1: So calling a mature gentleman this morning, Grandpa. No, no, no,
- 0:19Speaker 1: not not grandpa, just just just a bit older six,
- 0:23Speaker 1: just a bit younger than grandpa. But I still the
- 0:26Speaker 1: fox sexy year it to Oprah. Yeah, so this is
- 0:30Speaker 1: a I mean, how many times a day do you
- 0:32Speaker 1: make a phone call and you can't hear the person?
- 0:35Speaker 1: This is a common part of daily life, all right.
- 0:38Speaker 1: We had that this morning on the twenty k popers
- 0:42Speaker 1: called the person back, still couldn't hear muffled voice. So
- 0:46Speaker 1: is it the phone? Is that the phone speakers at
- 0:48Speaker 1: the microphone? What is it? Is it? The line? Is
- 0:50Speaker 1: the quality of line? What is it? But you got
- 0:53Speaker 1: to phone somebody to get it fixed? You got a
- 0:56Speaker 1: phone and query. I've never thought of phoning anybody to say, hey,
- 0:59Speaker 1: can you pick my line? It just doesn't work like that.
- 1:02Speaker 1: And he doesn't quite understand that, all right, Like, just
- 1:05Speaker 1: send the technicians out. This is a cell phone. The
- 1:14Speaker 1: technicians are going to rock up in their white van
- 1:16Speaker 1: with the ladder on the roof and say, okay, where's
- 1:18Speaker 1: your phone, give us an hour, we'll fix it. Don't
- 1:22Speaker 1: work like that, all right, So the problem might be
- 1:24Speaker 1: within and that's where I'll go as the best customer
- 1:28Speaker 1: relation I'm actually a customer relations expert.
- 1:32Speaker 2: Actually an expert, and you work in so many different
- 1:35Speaker 2: fields and industries.
- 1:36Speaker 1: I'm a customer relations expert in not solving the problem. Yes, okay,
- 1:41Speaker 1: escalate exactly. So let's escalate his situation.
- 1:48Speaker 3: Hello, good day.
- 1:48Speaker 1: I'm looking for mister Hi. It's Johanna. I'm calling you
- 1:52Speaker 1: from I believe you've been having a few problems.
- 1:56Speaker 3: There's a couple of things that are not functioning and
- 2:01Speaker 3: working the way they should be working.
- 2:03Speaker 1: Okay. Now, so basically it's breakups that we're talking about,
- 2:07Speaker 1: that's correct, Yes, if you.
- 2:10Speaker 3: Yeah, and when you'd every second word you're talking is
- 2:14Speaker 3: try against okay, and you're saying right now, try against okay.
- 2:25Speaker 3: It seems yeah, something's gone wrong with the something is wrong.
- 2:29Speaker 1: Yeah, it seems like it's definitely from your side, my
- 2:32Speaker 1: side right.
- 2:33Speaker 3: Now when your phone me is coming in via dot com.
- 2:35Speaker 1: So let me just understand this. When when people are
- 2:38Speaker 1: talking to you, do they sometimes not understand what you're saying?
- 2:41Speaker 1: Is it a bit of a breakup and stuff, because
- 2:43Speaker 1: I'll tell you what I've detected and let me try
- 2:45Speaker 1: to be polite. Sir, Do you enunciate your words properly?
- 2:52Speaker 3: So are you I mean, are you asking me if
- 2:55Speaker 3: I talk clearly? Or you're talking about a technical problem
- 2:58Speaker 3: there as well?
- 2:59Speaker 1: Yes, no, if you do talk clearly, say because I
- 3:01Speaker 1: must submit. Sometimes I do battle to hear exactly what
- 3:05Speaker 1: you say.
- 3:06Speaker 3: Do me a favor. I'm finding this call rather insulting.
- 3:10Speaker 3: I'm finding this call not to my liking. I don't
- 3:13Speaker 3: know who you are or when your creicular position.
- 3:16Speaker 1: I'm top of the tree.
- 3:17Speaker 3: Yes, fantastic.
- 3:18Speaker 1: I can't understand. It's like your slurring, sir.
- 3:20Speaker 3: Okay, but your lines are faulty.
- 3:22Speaker 1: I understand it's twelve o'clock where you're drinking. Said hello,
- 3:31Speaker 1: And if you ask.
- 3:32Speaker 3: Me if I'm drunk, I'm not drunk. Along the way there,
- 3:34Speaker 3: get your masters over here, see me face the pace
- 3:36Speaker 3: and talk to me.
- 3:37Speaker 1: Okay, So look right now, it's twenty to one. Okay,
- 3:40Speaker 1: you could have come back from a long lunch and
- 3:42Speaker 1: those speech is a little bit slurred.
- 3:43Speaker 3: I don't know, okay, it's kind of it's kind of quitomously.
- 3:47Speaker 3: I've got a lobody home there. I want to resolve
- 3:50Speaker 3: to work. Please for a person that's anything your top
- 3:52Speaker 3: of the tree. You ask me if I'm drunk, if
- 3:54Speaker 3: I'm drunk along the way, and am I saying my
- 3:56Speaker 3: words and whatever? Please do you a favor. Just talk
- 3:59Speaker 3: to me.
- 4:00Speaker 1: You haven't been drinking. Okay, let's just clear that up.
- 4:04Speaker 3: Please continue.
- 4:05Speaker 1: It's not an embarrassment. If you do have such a
- 4:08Speaker 1: speech impediment, it's nothing to be worried about.
- 4:10Speaker 3: You mother, good morning, Hi mister.
- 4:21Speaker 1: Yea a problem they're regarding the I can't I can't
- 4:25Speaker 1: understand you, sir.
- 4:27Speaker 3: You can't understand me?
- 4:28Speaker 1: Now? Can you speak clearly? Please enunciate? Can you try again?
- 4:34Speaker 3: Yes, it's kind of kind of kind of, kind of
- 4:36Speaker 3: kind of funny because if you if you're not taking
- 4:39Speaker 3: the trouble to want to listen to me at all.
- 4:40Speaker 1: There.
- 4:41Speaker 3: Yeah, I'm telling you clearly, it's a lot. I'm speaking
- 4:43Speaker 3: to my cell phone and it's stool a bad signal
- 4:46Speaker 3: that you can't get me. I'm sorry to hear that.
- 4:48Speaker 3: You know what can I do to help improve the
- 4:49Speaker 3: quality of a communications?
- 4:51Speaker 1: Well, so, like I said, we could start with a
- 4:54Speaker 1: bit of speech therapy would help.
- 4:57Speaker 3: Wonderful, wonderful, that's a really good suggestion, thank you very much.
- 5:01Speaker 3: The altimat is part of your inclusive sales price in
- 5:04Speaker 3: your in your in your contract.
- 5:06Speaker 1: So listen. Well, what I'm hearing from you is something
- 5:09Speaker 1: like what do you.
- 5:12Speaker 3: Do?
- 5:14Speaker 1: That's what I'm hearing from you, sir.
- 5:16Speaker 3: Shame what ah?
- 5:22Speaker 1: That's what I get? Okay, repeat after me. Why don't
- 5:26Speaker 1: we start with the vowels first? Okay? I hello, miss
- 5:39Speaker 1: yes wicked Simpson.
- 5:41Speaker 3: Wonderful that you're really great men. I listen to your
- 5:43Speaker 3: show a lot and what opens to hum there as well?
- 5:48Speaker 3: What what a I mean? There was nobody top of
- 5:51Speaker 3: the t would find me a blowing my drunk and
- 5:52Speaker 3: I'm staring there as well. You do a good job,
- 5:54Speaker 3: but turn over there every day.
- 5:58Speaker 1: Okay, So now can we try punctuation commas and the
- 6:05Speaker 1: full stops? What a ride? Yes? I don't know what
- 6:10Speaker 1: it is. The technology advances, but we still deal with
- 6:14Speaker 1: broken phone calls. What is it?
- 6:17Speaker 2: It's a really quite comforting to know that, you know,
- 6:19Speaker 2: some problems will forever remain and cannot be fixed.
- 6:24Speaker 1: It's okay, it's fine. You needn'