How SymTrain Cut Agent Attrition from 50% to Single Digits | Tech Matchmaker Podcast w/ Dan McCann
New Episode: How AI Coaching Is Redefining Contact Center Training | Dan McCann, CEO of SymTrain
What if AI could actually humanize your contact center training?
In this episode of The Tech Matchmaker, host Gina Gibson talks with Dan McCann, CEO of SymTrain, about how simulation-based AI coaching is changing how agents are onboarded, upskilled, and retained.
💡 SymTrain cut early attrition from 50% to single digits—and it’s not magic, it’s method.
💬 Learn how to modernize training, improve confidence, and empower your agents with tools that actually scale.
🛑 This podcast streams exclusively on…
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