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Home Care Support for Seniors Living With Arthritis: Daily Help and Independent Living · Home Care Powered By AUAF

0:00
SPEAKER_00: Welcome to the Home Care Powered by AUAF podcast.
0:03
SPEAKER_00: You know, when we think about how our physical worlds shrink as we get older, we usually picture uh some dramatic event.
0:10
SPEAKER_01: Right, like a bad fall on the ice or a sudden illness that puts someone in the hospital.
0:15
SPEAKER_00: Exactly.
0:16
SPEAKER_00: But today's deep dive is looking at something entirely different.
0:19
SPEAKER_00: We're unpacking a process that is so quiet and honestly so agonizingly gradual that most families don't even realize it's happening.
0:29
SPEAKER_01: Right up until the world has already shrunk down to the size of a single room.
0:32
SPEAKER_00: Yeah.
0:32
SPEAKER_00: We're talking about arthritis.
0:34
SPEAKER_01: And specifically, we're looking at the mechanics of how targeted non-medical home care can actually intervene.
0:40
SPEAKER_00: Intervene and help seniors reclaim their independence, right?
0:43
SPEAKER_00: Because arthritis really tries to quietly strip that away.
0:46
SPEAKER_01: It really does.
0:47
SPEAKER_01: And our lens for this today is a really insightful new blog post published today, July 25th, 2026.
0:53
SPEAKER_01: It's by Rana Botani, and it's called Home Care Support for Seniors Living with Arthritis.
0:58
SPEAKER_00: Which is a great breakdown.
0:59
SPEAKER_01: It is.
0:59
SPEAKER_01: And we are also blending that with the operational realities of home care powered by AUAF.
1:06
SPEAKER_01: They're an agency that has been building the infrastructure for this exact kind of care in the Chicagoland area for over 30 years.
1:16
SPEAKER_00: Aaron Powell Over 30 years?
1:18
SPEAKER_00: That's a lot of experience to draw from.
1:20
SPEAKER_00: So to start this off, think about your smartphone battery for a second.
1:24
SPEAKER_00: You know when you've had a phone for a few years and the battery health just starts to degrade, like it barely holds a charge until noon.
1:31
SPEAKER_01: Oh yeah, you're constantly looking for an outlet.
1:33
SPEAKER_00: Right.
1:33
SPEAKER_00: But you don't necessarily call tech support or complain about it every five minutes.
1:37
SPEAKER_00: Instead, you just quietly change your behavior.
1:39
SPEAKER_01: Right.
1:39
SPEAKER_01: You adapt.
1:40
SPEAKER_00: Exactly.
1:40
SPEAKER_00: You stop opening those power-hungry apps, you dim the screen brightness all the way down, you turn off the location services.
1:47
SPEAKER_01: Aaron Powell You're essentially managing an internal calculation of energy expenditure.
1:52
SPEAKER_01: Trevor Burrus, Jr.
1:52
SPEAKER_00: Yes.
1:52
SPEAKER_00: You have a finite amount of power and you budget it strictly just to make it through the day without the screen going black.
1:59
SPEAKER_01: And you know, seniors living with arthritis do the exact same thing with their daily lives.
2:04
SPEAKER_00: They really do.
2:04
SPEAKER_00: They quietly scale back on the activities they used to love.
2:07
SPEAKER_00: And it's not because they've suddenly lost interest.
2:10
SPEAKER_01: No, not at all.
2:11
SPEAKER_01: It's because the battery drain, I mean the sheer physical pain and the overwhelming fatigue of just getting through those tasks is just too high.
2:19
SPEAKER_00: It's too expensive, energy-wise.
2:21
SPEAKER_01: Exactly.
2:22
SPEAKER_01: And this is the crux of what we need to explore today.
2:25
SPEAKER_01: We can't just look at the surface level reality of a person's mobility fading.
2:30
SPEAKER_01: We have to understand the underlying mechanisms of why early non-medical intervention is so incredibly critical.
2:37
SPEAKER_00: Right.
2:37
SPEAKER_00: It's about preserving a senior's quality of life and expanding their world back outward before that battery completely runs out.
2:44
SPEAKER_01: Precisely.
2:45
SPEAKER_00: So if they are quietly stealing back, what does that actually look like in the day-to-day?
2:50
SPEAKER_00: Because if you are a son or a daughter watching your parents age, you might not spot this battery drain right away.
2:55
SPEAKER_01: No, it's very subtle.
2:56
SPEAKER_00: The source material highlights some changes that are really common, yet they're so easily misread.
3:01
SPEAKER_00: Take cooking, for example.
3:02
SPEAKER_01: Like a big one.
3:03
SPEAKER_00: Right.
3:03
SPEAKER_00: You might have a parent who used to cook a full, elaborate meal from scratch every single night, and then slowly you notice they're just uh making toast or eating cold cereal for dinner.
3:16
SPEAKER_01: Which is so often misinterpreted as a loss of appetite or even cognitive decline, when in reality, standing at a stove for 45 minutes and chopping vegetables is simply too painful for their joints.
3:28
SPEAKER_00: Wow, yeah.
3:29
SPEAKER_00: Or consider the layout of a house.
3:31
SPEAKER_00: A loved one who has lived in a two-story home for 40 years suddenly stops going upstairs to their master bedroom.
3:38
SPEAKER_01: And they just start sleeping in the den on the first floor.
3:40
SPEAKER_00: Exactly.
3:41
SPEAKER_00: Or, and this is a really tough one to catch because the pride involves someone who starts skipping showers.
3:46
SPEAKER_01: Well, the hygiene aspect is a huge red flag.
3:48
SPEAKER_00: They might claim they just don't feel like it, but underneath they have developed a quiet, lingering terror of slipping on the wet tile.
3:55
SPEAKER_00: They know their knees can't catch their fall anymore.
3:58
SPEAKER_01: The author refers to this as the silent retreat, and it's silent for a very specific psychological reason.
4:04
SPEAKER_01: Which it the senior doesn't want to be a burden.
4:07
SPEAKER_01: They don't want to call their adult children and complain that buttoning a shirt has suddenly become a marathon event.
4:12
SPEAKER_00: That makes total sense.
4:13
SPEAKER_01: Yeah, as the text points out, joint stiffness is often most severe first thing in the morning or after sitting for a long time.
4:20
SPEAKER_01: So the very act of getting out of bed or standing up from the recliner to go to the bathroom becomes this massive hurdle.
4:26
SPEAKER_00: And they just try to quietly manage it on their own.
4:28
SPEAKER_00: I want to pause on that actually, because I think this is a trap a lot of families fall into.
4:33
SPEAKER_01: How so?
4:34
SPEAKER_00: Well, how often do people mistake these subtle shifts?
4:38
SPEAKER_00: The skipped meals, sleeping in the den, dropping out of a weekly card game, as just the inevitable reality of normal aging.
4:47
SPEAKER_01: Oh, constantly.
4:47
SPEAKER_01: Families just write it off as an inevitable decline.
4:50
SPEAKER_01: Trevor Burrus, Jr.
4:50
SPEAKER_00: Right.
4:50
SPEAKER_00: You assume they are just getting older and more tired.
4:53
SPEAKER_00: You don't realize it's a specific mechanical problem like jaint stiffness that can actually be managed.
4:59
SPEAKER_01: And that is exactly where understanding the specific type of arthritis becomes absolutely crucial for anyone trying to help a loved one.
5:07
SPEAKER_01: Arthritis is not a single disease.
5:10
SPEAKER_00: It's an umbrella term, right?
5:11
SPEAKER_01: Yes.
5:12
SPEAKER_01: And the source breaks down a really important distinction that dictates how you actually manage the care.
5:17
SPEAKER_01: First, you have osteoarthritis.
5:20
SPEAKER_01: Okay.
5:20
SPEAKER_01: This is the most common type in older adults.
5:22
SPEAKER_01: Think of it as the mechanical wear and tear of the joint cartilage over time.
5:27
SPEAKER_01: The shock absorbers between the bones are literally wearing thin.
5:31
SPEAKER_00: Okay, so mechanical wear and tear, that aligns perfectly with the battery analogy.
5:36
SPEAKER_00: Parts are just wearing out from use.
5:38
SPEAKER_01: Right.
5:38
SPEAKER_01: It's localized, usually in the knees, hips, or hands.
5:41
SPEAKER_01: And it's somewhat predictable based on usage.
5:44
SPEAKER_00: Got it.
5:44
SPEAKER_01: But then you have rheumatoid arthritis, and the underlying mechanism here is entirely different.
5:49
SPEAKER_01: Rheumatoid arthritis is an autoimmune condition.
5:51
SPEAKER_00: Wait, so the body is attacking itself?
5:54
SPEAKER_01: Yes.
5:54
SPEAKER_01: The body's immune system is essentially misfiring and attacking its own joints.
5:59
SPEAKER_01: Specifically the synovium, which is the lining of the membranes that surround your joints.
6:04
SPEAKER_00: So the battery isn't just draining because it's old, the operating system has a bug and is actively attacking the hardware.
6:10
SPEAKER_01: That's it, exactly.
6:11
SPEAKER_01: And because it's an immune response, it's systemic.
6:15
SPEAKER_01: It causes unpredictable swelling, intense fatigue, and severe pain that can flare up out of nowhere.
6:22
SPEAKER_00: So it's not just a bad knee.
6:23
SPEAKER_01: No, it doesn't just affect one knee, it can affect the whole body, often symmetrically.
6:28
SPEAKER_00: Which means how you help them has to look completely different, right?
6:31
SPEAKER_01: Precisely.
6:32
SPEAKER_01: If you don't know the diagnosis, you might apply a generic approach that completely fails.
6:37
SPEAKER_00: Give me an example of that.
6:38
SPEAKER_01: Well, a care plan for a senior with osteoarthritis might focus on steady, predictable, daily assistance, helping them up the stairs, managing the heavy lifting.
6:49
SPEAKER_00: Because you know what the limits are.
6:50
SPEAKER_01: Right.
6:51
SPEAKER_01: But a care plan for someone with rheumatoid arthritis needs to be highly elastic.
6:55
SPEAKER_01: One day they might be fine walking the dog, and the next day a flare-up might leave them completely exhausted and unable to open a medicine bottle.
7:03
SPEAKER_01: Trevor Burrus, Jr.
7:03
SPEAKER_00: The care has to adapt to the biological reality of that specific day.
7:07
SPEAKER_01: Exactly.
7:08
SPEAKER_00: But um, I'm struggling with something here though.
7:10
SPEAKER_00: Let's follow that logic.
7:11
SPEAKER_00: Rheumatoid arthritis, as you just explained, is a severe autoimmune disease.
7:16
SPEAKER_00: It's complex.
7:17
SPEAKER_01: Very complex.
7:18
SPEAKER_00: Aaron Powell So if a senior is suffering from a complex medical condition and we are talking about non-medical home caregivers, aren't they out of their depth?
7:27
SPEAKER_01: That's a fair question.
7:29
SPEAKER_00: How is it safe to have someone without a medical degree managing the day-to-day of a disease that requires doctors and physical therapists?
7:36
SPEAKER_00: Where is the line drawn between caregiving and physical therapy?
7:40
SPEAKER_01: That is the pivotal question, and it's a line that causes a lot of hesitation for families.
7:45
SPEAKER_01: What's fascinating here is to understand how a non-medical caregiver operates in a medical crisis, you have to look at the care as an ecosystem.
7:54
SPEAKER_00: An ecosystem.
7:55
SPEAKER_01: Yes.
7:55
SPEAKER_01: Professional non-medical home care is not designed to replace medical treatment.
8:00
SPEAKER_01: The rheumatologist, the primary care doctor, the physical therapist, they're the ones directing the actual clinical care.
8:06
SPEAKER_00: Right.
8:06
SPEAKER_00: They do the prescribing.
8:07
SPEAKER_01: They prescribe the immunosuppressants, they design the stretches, they monitor the progression of the disease.
8:12
SPEAKER_01: The non-medical caregiver is the infrastructure that makes all of that clinical treatment actually work.
8:17
SPEAKER_00: Break that down for me.
8:19
SPEAKER_00: How does like making lunch translate to infrastructure for medical treatment?
8:25
SPEAKER_01: Think about the energy budget we discussed earlier.
8:28
SPEAKER_01: If a senior with severe arthritis has to spend two hours just trying to safely navigate the shower, get dressed, and pry open a jar of pasta sauce for lunch, their battery is completely dead.
8:41
SPEAKER_00: Right.
8:41
SPEAKER_00: They're tacked out.
8:42
SPEAKER_01: By the time 3 p.m.
8:43
SPEAKER_01: rolls around, they do not have the physical or emotional energy to do the specialized stretching routine their physical therapist prescribed.
8:51
SPEAKER_00: Oh wow.
8:51
SPEAKER_00: They might not even have the energy to drive to the doctor's office for their check-in.
8:55
SPEAKER_01: Exactly.
8:56
SPEAKER_00: Ah, I see.
8:57
SPEAKER_00: So the caregiver is removing the daily friction.
9:00
SPEAKER_01: That's the perfect way to phrase it.
9:01
SPEAKER_01: Caregivers don't perform the physical therapy, but they provide the steady arm to help the client walk safely to the car to get to the appointment.
9:09
SPEAKER_00: They do the heavy lifting of daily life.
9:10
SPEAKER_01: They do the laundry, they sweep the floors, they prep the meals.
9:13
SPEAKER_01: By absorbing the heavy physical toll of those daily tasks, they give the senior the gift of retained energy.
9:20
SPEAKER_00: So the senior now has the battery life left to actually focus on healing, doing their exercises, and you know, just engaging with their family.
9:27
SPEAKER_01: Yes.
9:28
SPEAKER_01: And the text from Rana Botani highlights a critical insight that perfectly captures the value of this.
9:35
SPEAKER_01: It notes, quote, consistency matters more than intensity.
9:39
SPEAKER_00: Consistency matters more than intensity.
9:41
SPEAKER_00: That's a fascinating phrase.
9:43
SPEAKER_01: It really reorients how you think about care.
9:45
SPEAKER_00: Because our healthcare system is usually built entirely around intensity, isn't it?
9:49
SPEAKER_00: You go to the hospital for a massive intense intervention, and then you go home and are just left to your own devices.
9:55
SPEAKER_01: Right.
9:55
SPEAKER_01: And chronic conditions like arthritis don't respond well to that model at all.
10:00
SPEAKER_01: Because a home caregiver is in the house multiple times a week, they become the vital eyes and ears for both the family and the medical team.
10:08
SPEAKER_00: They provide that consistency.
10:09
SPEAKER_01: Yes.
10:10
SPEAKER_01: They are the ones who are going to notice a brand new limp on a Tuesday morning that wasn't there on Monday.
10:15
SPEAKER_00: Or they notice if a daily pill organizer hasn't been touched in two days.
10:19
SPEAKER_01: Exactly.
10:19
SPEAKER_01: They pick up on a subtle mood change or a sudden loss of appetite long before the next scheduled doctor's appointment three months down the road.
10:27
SPEAKER_00: And that kind of daily observation is what actually prevents the intense hospital visits.
10:32
SPEAKER_00: Like if a caregiver notices a missed medication and flags it to the family, they might have just prevented a severe flare-up that would have ended in a fall.
10:41
SPEAKER_01: It's proactive rather than reactive.
10:44
SPEAKER_01: The daily observation doesn't replace the medical exam, but it acts as an early warning system.
10:50
SPEAKER_01: It catches the small ripples before they turn into a wave.
10:53
SPEAKER_00: Okay, so if daily consistency and infrastructure are the secrets to actually managing arthritis at home, we have to talk about how a family practically achieves this.
11:02
SPEAKER_01: Right, the logistics.
11:03
SPEAKER_00: Yeah.
11:04
SPEAKER_00: Realistically, how do families find someone who can provide that level of consistency without going broke or navigating a labyrinth of red tape?
11:11
SPEAKER_01: It's daunting.
11:12
SPEAKER_00: It is.
11:13
SPEAKER_00: And this is where the operational insights from home care powered by AUAF become really relevant.
11:18
SPEAKER_01: Aaron Powell Because understanding the theory of care is great, but without a reliable delivery system, it's just theory.
11:25
SPEAKER_01: You need an established organization to execute it.
11:28
SPEAKER_00: And their footprint is substantial.
11:31
SPEAKER_00: I mean, they've been operating in the Chicagoland area for over 30 years.
11:34
SPEAKER_00: They are fully licensed by the Illinois Department on Aging.
11:37
SPEAKER_01: Which is a huge credibility marker.
11:39
SPEAKER_00: Definitely.
11:39
SPEAKER_00: But what really stands out in the literature is how deeply they are integrated with the existing healthcare financial system.
11:46
SPEAKER_00: They aren't just a boutique out-of-pocket service.
11:49
SPEAKER_01: No, they partner with major insurance networks.
11:51
SPEAKER_00: Right.
11:52
SPEAKER_00: Like Aetna, Blue Cross, Blue Shield, Humana, Melina, and the States County Care Program.
11:59
SPEAKER_00: They've built this structure to ensure that seniors who rely on Medicare or Medicaid can actually get these services covered.
12:05
SPEAKER_01: Which removes the single biggest barrier to entry for most families, the financial paralysis.
12:11
SPEAKER_00: Yeah.
12:11
SPEAKER_00: The cost is what scares people away.
12:13
SPEAKER_01: When you are watching a parent decline, the stress is already astronomical.
12:17
SPEAKER_01: If you add the anxiety of wondering how to pay for help out of pocket, families often just freeze.
12:22
SPEAKER_00: And they do nothing until an emergency forces their hand.
12:26
SPEAKER_01: Exactly.
12:27
SPEAKER_01: Being integrated with Medicare and Medicaid networks means families can access this early warning system without mortgaging their futures.
12:35
SPEAKER_00: But here's where it gets really interesting.
12:37
SPEAKER_00: There is a specific program AUAF facilitates that I found entirely brilliant.
12:42
SPEAKER_00: It's their work with the Illinois Community Care Program to help people become paid family caregivers.
12:48
SPEAKER_00: Ah, yes.
12:50
SPEAKER_00: When I was reading about this, my mind immediately went to the corporate world.
12:54
SPEAKER_00: It's the exact same logic as hiring from within.
12:56
SPEAKER_01: That's a really apt comparison.
12:58
SPEAKER_01: How so?
12:59
SPEAKER_00: Well, think about it.
13:00
SPEAKER_00: If you need a job done at a company, you could go out, spend weeks interviewing strangers, bring them in, and hope they understand the company culture.
13:07
SPEAKER_00: Or you promote the person who is already doing the work, who knows where all the files are, and who already has the trust of the team.
13:13
SPEAKER_00: Why bring a total stranger's into a senior's home if a daughter, a son, or a close relative is already stopping by every day to help them cook and clean?
13:21
SPEAKER_01: That's a great point.
13:22
SPEAKER_01: And often that family member is taking a massive financial hit to do so.
13:26
SPEAKER_01: They might be cutting back their own hours at work or burning through their vacation days just to make sure their mother can safely take a shower.
13:33
SPEAKER_00: Exactly.
13:34
SPEAKER_00: This program allows that family member to be officially trained, supported, and financially compensated to do the caregiving they are already providing safely.
13:43
SPEAKER_01: Which is life-changing for families.
13:45
SPEAKER_00: The family member already knows exactly how the senior likes their coffee.
13:49
SPEAKER_00: They know that the lefting knee hurts more than the right knee when it rains.
13:53
SPEAKER_00: They have decades of foundational trust built up.
13:56
SPEAKER_01: And we cannot overstate the clinical value of that trust when dealing with chronic pain.
14:01
SPEAKER_00: Really?
14:01
SPEAKER_00: How does trust affect the pain?
14:03
SPEAKER_01: When a person is experiencing a severe arthritis flare-up, they feel incredibly vulnerable.
14:09
SPEAKER_01: Their sense of control is gone.
14:11
SPEAKER_01: Having someone they already know and trust in the room lowers their psychological defense mechanisms.
14:17
SPEAKER_00: They don't have to put on a brave face for a stranger.
14:19
SPEAKER_01: Precisely.
14:20
SPEAKER_01: Which ties directly into another major operational focus of AUAF, and that's cultural competence.
14:26
SPEAKER_01: They have a massive service area spanning from Chicago out to Arlington Heights, Evanston, Schaumburg, Skokie, and beyond.
14:33
SPEAKER_01: But they don't just focus on the geography, they focus on the language of care.
14:38
SPEAKER_00: This is a critical piece of their infrastructure.
14:40
SPEAKER_00: The documentation notes that they employ staff fluent in a wide array of languages.
14:45
SPEAKER_01: It's very impressive.
14:46
SPEAKER_00: English, Assyrian, Arabic, Spanish, Polish, and Russian, Ukrainian, and Persian as well.
14:52
SPEAKER_00: Which sounds great on a brochure, but let's talk about why that actually matters for a senior suffering from joint pain.
14:58
SPEAKER_00: I mean, why is language so important in non-medical care?
15:02
SPEAKER_01: It comes back to the biology of stress.
15:04
SPEAKER_01: When you were in severe physical pain, your cognitive load is maxed out.
15:09
SPEAKER_01: Your brain is entirely focused on managing the pain signals.
15:12
SPEAKER_01: Okay.
15:13
SPEAKER_01: If an English-speaking caregiver walks into the home of an elderly Ukrainian immigrant who is having a severe rheumatoid flare-up, that senior now has to expend massive amounts of cognitive energy just to translate their pain, their needs, and their fears into a second language.
15:27
SPEAKER_00: Oh wow.
15:28
SPEAKER_00: That sounds exhausting.
15:30
SPEAKER_01: It's worse than exhausting.
15:32
SPEAKER_01: It triggers a physiological stress response.
15:35
SPEAKER_01: The frustration and anxiety of a language barrier cause cortisol levels to spike.
15:40
SPEAKER_00: And stress increases inflammation in the body.
15:43
SPEAKER_01: Yes.
15:43
SPEAKER_01: And what happens when inflammation increases, the arthritis pain gets worse.
15:48
SPEAKER_01: It's a vicious cycle.
15:49
SPEAKER_00: That makes so much sense.
15:50
SPEAKER_01: By providing a caregiver who speaks the senior's native language, AUAF is effectively removing that cognitive burden.
15:58
SPEAKER_01: The senior can communicate their pain effortlessly.
16:01
SPEAKER_01: They can shive a joke or talk about their history in the language they dream in.
16:05
SPEAKER_00: It lowers the stress response, which indirectly helps manage the pain.
16:09
SPEAKER_01: It transforms the caregiver from a clinical worker completing tasks in a house into a true companion.
16:15
SPEAKER_00: And that really brings us to the core philosophy of what we're unpacking today.
16:18
SPEAKER_00: Whether it's preparing a meal so someone doesn't have to endure the pain of standing at the stove.
16:23
SPEAKER_01: Or assisting with errands so they don't have to navigate icy sidewalks.
16:26
SPEAKER_00: Or just sitting and offering culturally fluent companionship during a painful flare-up, it all circles back to one goal.
16:33
SPEAKER_01: The goal of adapting the environment to the senior, rather than forcing the senior to abandon their environment.
16:39
SPEAKER_01: It's about enabling clients to maintain the highest possible level of independent living in their own homes for as long as possible.
16:47
SPEAKER_00: So, to you listening right now, if you are watching your parents or a loved one, look closely for that silent retreat.
16:54
SPEAKER_00: If you notice they are suddenly avoiding the stairs, if you see them struggling with the buttons on their sweater, or if you notice they've lost weight because cooking is just too exhausting for their hands.
17:04
SPEAKER_01: Don't wait for a dramatic event.
17:05
SPEAKER_00: Don't wait for a fractured hip to be the catalyst for getting help.
17:09
SPEAKER_00: You can reach out to home care powered by AUAF directly.
17:12
SPEAKER_00: Their phone number is 773-274-9262.
17:17
SPEAKER_00: Again, that is 773-274-9262.
17:21
SPEAKER_00: You can call them to start building a care plan that is actually tailored to the specific biological realities your loved one is facing.
17:27
SPEAKER_01: It is entirely about being proactive rather than reactive.
17:31
SPEAKER_01: Which leaves us with a lingering thought to consider.
17:33
SPEAKER_00: Who's that?
17:33
SPEAKER_01: We've spent this time dissecting the mechanics of care, the cooking, the cleaning, the mobility support, the language matching.
17:41
SPEAKER_01: But if consistent, non-medical observation by a caregiver can catch small behavioral changes before they snowball into medical emergencies, are we as a society drastically undervaluing the simple act of companionship as a proactive, life-saving healthcare tool?
18:00
SPEAKER_00: It really makes you wonder.
18:02
SPEAKER_00: If a simple conversation in a native language over a cup of coffee can catch a health decline faster than a six month clinical checkup, maybe we need to radically rethink what healthcare really looks like at home.
18:12
SPEAKER_01: I think we do.
18:12
SPEAKER_00: Just like managing that older smartphone battery, sometimes the most important effective thing you can do is just plug into a reliable support system before the screen goes dark.
18:20
SPEAKER_01: Thanks for taking this deep dive with us.