Latest / The SmallBizChat with Melinda Emerson / Strategy to Reach Your True North with Jimmy Newson
Transcript
- 0:00If you don't have a strategy, people think, well, I need to be at a certain level before I
- 0:03start a strategy.
- 0:04Absolutely not.
- 0:05If you can start a strategy sooner than later, you already headed in the right direction.
- 0:09You know what your true north is, and now you're headed there confident.
- 0:133, 2, 4, 0 ignition, liftoff.
- 0:21Ending small business failure.
- 0:24Welcome to the Small Biz Chat podcast with the number one small business expert, Melinda
- 0:30Emerson.
- 0:31Melinda's goal is to and small business failure, and she'll give you the information
- 0:35you need to succeed and live the life you dream of.
- 0:39Now here's your host, the small biz lady herself, Melinda Emerson.
- 0:47Hey there.
- 0:48Are you thinking about starting your dream business If you are, I have the path for you to
- 0:54go down so that not only do you start your business, but you start a profitable and
- 0:59sustainable small business.
- 1:01This fall, I'm gonna be teaching my become your own boss class live.
- 1:05It's a 10 week online class That is a hybrid.
- 1:09You get a little bit online, but you have a 2 hour live class with me every week for 10
- 1:14weeks.
- 1:15And I am gonna be teaching it this fall It is starting October 10th, and I really want you to
- 1:21come and get a real road map.
- 1:23Not only are you gonna help your business plan completed, but you're also gonna end my course
- 1:29with a pitch deck and a launch plan.
- 1:32I'm gonna help you start your dream business with a plan, and I'm gonna help you launch it.
- 1:37No other business plan course is doing that, and they're certainly not doing it with
- 1:41America's number 1.
- 1:42Small business expert.
- 1:43So I wanna invite you to head over smallbizladyuniversity.com and check out become
- 1:49your own boss.
- 1:50We're gonna be teaching it this fall starting October 10th, and I want you to sign up today.
- 1:56Alright.
- 1:56Take care.
- 2:00Hi, everybody.
- 2:01I'm Melita Eris of the small biz lady.
- 2:03America's number one small business expert, and it is my pleasure to welcome you to another
- 2:08episode of the small biz chat podcast.
- 2:12Today, we're gonna be talking about strategy and branding.
- 2:17From every angle you could imagine.
- 2:20So we are gonna be talking about how to use strategy to better inform your marketing
- 2:26efforts.
- 2:26We're also gonna be talking about how to build your brand online, and we're gonna talk about
- 2:33how to build an authentic brand.
- 2:36Now all of these work together, so I'm so excited to have my 3 grass because they all do
- 2:42very similar things in very niche areas.
- 2:45So I am so excited to have them here.
- 2:47So if you're looking for ways to boost your sales, you're in the right place because one of
- 2:52my guest experts is gonna talk about if you fix your strategy you will grow your sales.
- 2:57And if you've been thinking about how to boost your brand online, I have a customer here, a
- 3:02client who's gonna talk about how to grow your brand online.
- 3:06Strategically, you don't have to be doing everything.
- 3:09You have to be doing the right thing.
- 3:11And authenticity is what it is all about today.
- 3:14And I have a wonderful guest expert who's gonna talk about how she built an authentic brand and
- 3:20how you can too Now here on the small biz chat podcast, we talk about how to start and grow a
- 3:26successful business.
- 3:28My guest all have amazing insight to share, and we really consider this a peer to peer
- 3:35mentoring program for you in your business.
- 3:37The mission of small biz chat is to end small business failure.
- 3:42Now, hopefully, you're watching us on my small biz lady Facebook fan page or on my YouTube
- 3:49channel.
- 3:50Either way, I want you to like and subscribe and share so they other people can mark all of
- 3:55this great small business insight right here.
- 3:59So now it's time for me to introduce My first guest, and his name is Jimmy Newsom.
- 4:06And Jimmy is a business and growth strategist and consultant He's an international speaker,
- 4:11and he is the founder of moving forward small business.
- 4:15He specializes in working with small businesses and entrepreneurs and he is a contributor and
- 4:20leadership network member with entrepreneur.com.
- 4:24Newson holds industry certifications in Google HubSpot, Sam Rush, Pascade, and many others and
- 4:30serves as a board and committee member for various private government and nonprofit
- 4:35organizations.
- 4:36For more information about him, go to moving forward smallbusiness.com.
- 4:42Jimmy, welcome to the small biz chat podcast.
- 4:45Alinda, thank you for having me here.
- 4:47I'm super excited to be here with you and our other distinguished guests.
- 4:51So I appreciate it.
- 4:53Truly.
- 4:54Awesome.
- 4:54So give us your backstory, Jimmy.
- 4:57How did you get started?
- 4:58Why would you become like the strategy guru?
- 5:01Oh, well, it was a straight path, and my background actually started in the music
- 5:05industry.
- 5:06And I went into video production.
- 5:08I actually made my first sale in 7th grade.
- 5:10I was selling candy at 2nd period, which was kinda like the witchy hour because it was just
- 5:15before people were gonna have lunch.
- 5:17They were starving.
- 5:18I didn't know it was entrepreneurship, but it it ended up becoming an entrepreneurship, but I
- 5:23still didn't learn that word.
- 5:24So it's probably about 25.
- 5:25So there there was a huge gap there, but, you know, going from entertainment to video
- 5:31production to marketing and then to business consulting advising, was actually not me.
- 5:36It was actually the people around me who saw that I would bring a lot more to the table
- 5:41around conversation.
- 5:42And that's kinda what led me to strategy because one thing I realized is that strategy,
- 5:47you know, as I talk to my partners, I talk to small business owners that I work you know,
- 5:51sometimes you don't you don't have a base, a problem in finance, human resources, or or
- 5:56marketing, you typically have a strategy prop.
- 5:59And if you look at the strategy, the strategy will dictate, well, what should I be doing
- 6:03based on what the strategy is presenting for me?
- 6:06So that's kinda where we ended up.
- 6:08So let's talk about strategy.
- 6:09I mean, like, why is strategy so important?
- 6:11Why does every small business owner need a strategy?
- 6:15Well, let let's take
- 6:16a step back.
- 6:17At the end of the day, they I think a lot of small businesses think strategies for big
- 6:21business.
- 6:21And I've been blessed enough to be able to to work and then interact with both small
- 6:26businesses and large businesses.
- 6:27The the difference is there has to be a level of a translation.
- 6:30You know, a small business can't execute on what a big business would do for strategy, but
- 6:35there are lessons to be learned.
- 6:36So we have to translate it and go, what does that actually mean to you?
- 6:39As a small business.
- 6:40So when we're able to do that, then it makes more sense.
- 6:43We we we have the ability to be more agile as a small business But we, of course, we don't have
- 6:48the resources of this of the large business.
- 6:50So the more strategic we are, the better.
- 6:53If we take a look at 2020 when the pandemic kicked in, 4,300,000 new businesses were filed
- 6:59in the United States.
- 7:00And that's up from 2019, and it's continued to grow.
- 7:03So what does that mean?
- 7:04There's more businesses There's more small businesses entering the market, and that
- 7:09creates more competition.
- 7:11A strategy is important because, one, it becomes the blueprint It tells you where you
- 7:15need to be going.
- 7:15It tells you what you should be doing.
- 7:17But if you don't have a strategy, people think, well, I need to be at a certain level before I
- 7:21start a strategy.
- 7:22Absolutely not.
- 7:23If you can start a strategy sooner than later, you already headed in the right direction.
- 7:27You know what your true north is, and now you're headed there confident.
- 7:31So what are the top 3 things we should be thinking about when developing a strategy or or
- 7:36updating one, frankly?
- 7:38Sure.
- 7:38And there's and believe me, there's quite a few things because for every business, it is
- 7:42differently different.
- 7:43But the most important one for me is vision.
- 7:46And most people look at vision values and all these things as kinda like woo woo.
- 7:51In most cases, they're used that way, which is why you think of it that way.
- 7:54But a vision tells you where you're trying to be in 5 years, 10 years, 20 years.
- 8:00And now that dictates everything else.
- 8:03Everything else that has to happen to grow your business has to point you in that direction.
- 8:07So now you know what to say yes to and you know what to say no to.
- 8:11The vision's number 1.
- 8:12Second thing is market analysis.
- 8:14When I talk to the market analysis of small business, I can see the fear in their face
- 8:18because it sounds like some crazy strange word market analysis.
- 8:21What does that mean?
- 8:22There are tools today that can help you with market analysis.
- 8:25And when you, the key is not under Knowing that there's a lot of data, the key is what do I do
- 8:29with that data now that I know about it?
- 8:31So you need to understand what is going on with in regards to market analysis, understanding
- 8:36the market internally, externally, you know, a SWAT analysis, if you will, that aspect.
- 8:42And then the third one is is resource allocation.
- 8:46That's usually the biggest one.
- 8:47You know, one of my mentors said, the great thing about entrepreneurs is they fall in love
- 8:51with their ideas.
- 8:52The bad thing about entrepreneurs is they fall in love with their ideas.
- 8:55You know, It it's really about allocating resources.
- 8:57You know, I I'd meet people, and I was one of them.
- 9:00I had the record label, and I had the mileage company.
- 9:03And I had the production company, and I was in the band.
- 9:05You know?
- 9:06And at the end of the day, it's okay to be that ambitious.
- 9:10But if you don't allocate the resources properly, things don't move.
- 9:14So those are the 3 things: vision, market analysis, and resource allocation.
- 9:19Alright.
- 9:19Well, I'm gonna obviously follow-up with market analysis.
- 9:22So if I wanna do a market analysis and I obviously, that takes into a consideration your
- 9:30competitive analysis.
- 9:31Right?
- 9:31And how do you kinda what are some of the tools and the best ways to get this information about
- 9:37what's going on your industry and what's going on with your competitors.
- 9:40Sure.
- 9:41Now I I recommend a number of different tools.
- 9:44My favorite tool is a tool called semrush.
- 9:46Okay?
- 9:47Which is an amazing tool.
- 9:48It's very robust.
- 9:49It covers not it covers SEO structure.
- 9:52It covers digital ads, social media, content marketing, marketing, and trends.
- 9:58So it's a all in one tool.
- 10:00So it it can be a bit of a a cost inhibitor for a small business.
- 10:05So there are other other tools, but if you make strategy and market analysis, a part of your
- 10:10daily routine, this tool is worth it because I don't do anything from the gut anymore other
- 10:16than look at it and go, I should probably stop eating.
- 10:18Besides that, I it's you have to leverage tools these days.
- 10:22You know, when we talk about AI and we talk about machine learning tools and all this, It's
- 10:26a small business's best friend.
- 10:28You know, I use another tool called, winmo.
- 10:31I use I use a tool called age rep.
- 10:34I use multiple tools, and these tools do all the heavy lifting for me.
- 10:39Awesome.
- 10:39Awesome.
- 10:39Well, I also
- 10:40my one of my favorite tools is actually spot food.
- 10:43I really like spiders.
- 10:44Owing competitors' websites too, but I like some of the tools that you talk about as well.
- 10:49They're a little pricey for a small business, but they do get the job done Now let's talk
- 10:54about setting goals.
- 10:56Right?
- 10:56So it's like I have my strategy.
- 10:58Okay.
- 10:59But how do I set sort of, like, my short term versus my long term,
- 11:04you know, sort of like big picture vision goals.
- 11:07Sure.
- 11:07So I'm gonna give you a small of a structure.
- 11:09So we use, in my organization, framework called Cascade.
- 11:13K?
- 11:14And so with Cascade, we're able we start with the vision.
- 11:17Okay.
- 11:17And the vision says this is where we're headed.
- 11:19From the vision, we go into our values.
- 11:22Now this was one that was hard for me to wrap my hair on it first because, again, I think
- 11:26values.
- 11:27Right?
- 11:28But at the end of the day, The values tell us how we're supposed to behave, but the values,
- 11:33you can't have a values for your customers and a separate set of values for your for your,
- 11:38internal team.
- 11:39The values have to be the same.
- 11:41And, also, the values are not about trust, honesty, respect.
- 11:45That should be a given It has to be really about what makes you unique.
- 11:49You know, one of my board members said to me goes, one of your values is you fight like hell
- 11:53or small business owners.
- 11:54And I was like, oh, I never really thought of it like that.
- 11:57Now let's put that into contact.
- 11:58So if we look at that and and and if someone's deter choose it between me and somebody else,
- 12:03You gotta choose the the the person a that says, you know, we we're trustworthy.
- 12:07We're honest and respectful, but you're gonna choose Jimmy.
- 12:10Why would I choose Jimmy?
- 12:11Because one of his guys eat bikes like hell, he would not give up until you have won.
- 12:16Which one are you gonna choose?
- 12:18Exactly.
- 12:18Number 2.
- 12:19So if we go with those 2 things, next thing we do if we look at the goals, which are also the
- 12:23focus areas.
- 12:24Now we wanna focus on 3 main goals for the year.
- 12:27If we focus on 3 main goals, which I call focus areas, then the objectives to get to those
- 12:33focus areas have to align That way we can look at things as people set objectives without
- 12:38understanding what the focus areas are.
- 12:40So you're already headed in the wrong direction.
- 12:42So it becomes a system, a cascading system.
- 12:45You got your vision, values, focus areas, then your objectives from the objectives you create
- 12:51projects and your KPIs, and now you can figure out how to measure.
- 12:54Now you got yourself a system.
- 12:56I love it.
- 12:57I love it.
- 12:58Listen, we come right back on the small bizchett podcast.
- 13:01We're gonna be talking more with Jimmy Newsom about how to use strategy to run your business
- 13:06better I'm Melinda Emerson, the small biz lady, and we will be right back.
- 13:10Are you ready to become a boss?
- 13:13Hi.
- 13:13I'm Melinda and small business lady.
- 13:15Click the button below and take my free boss quiz.
- 13:19This assessment will help you learn your entrepreneur type and find the right business
- 13:23model for you.
- 13:24Get this information about the number one asset in your business.
- 13:28Yeah.
- 13:28That's you.
- 13:32Hi, everybody.
- 13:33This is Melinda Everson, the small biz lady, and welcome back to the small biz chat podcast.
- 13:38I'm talking with my guest, Jimmy Newsom, about strategy and how it should really inform every
- 13:43single thing you do in your business.
- 13:45So Jimmy, back to you, How can you involve your team or your employees in the strategy
- 13:52development process?
- 13:53Is this something you should do as a business owner by yourself?
- 13:56Or should your team be involved in developing the strategy?
- 14:00Yeah.
- 14:00And and that's where most small business owners make the mistake.
- 14:03They develop in a vacuum.
- 14:05If you want people to buy into the big vision, you want people to fall to to follow you on
- 14:10that journey, you know, there are things that you have to do as a business owner to kinda set
- 14:14the the port to ship in the right direction.
- 14:16But from there, you need to encourage open dialogue.
- 14:19You need to give them the ability to to collaborate, to listen.
- 14:23You know, you can even set high level objectives for your team, but then involve them
- 14:29so they can actually go, well, The and let them choose the path because at the end of the day,
- 14:33the path is what's important.
- 14:35But if they have brought into the path, do they understand how contribution is con contributes
- 14:40to the big plan and how we how, you know, that that whole level of transparency, why we do
- 14:44what we do, There's more buy in, and now they own it.
- 14:48And when they own it, they feel more an obligation to fulfill on that obligation, that
- 14:54promise.
- 14:55You know, and and again, that's when it goes back up to the top.
- 14:58You know, people wanna work for an organization that cares about a community.
- 15:02So if you're always talking about your products and services versus your purpose vision and
- 15:07mission, you're already headed in the wrong direction.
- 15:09So you know, you really gotta involve them in at at any and every opportunity, and the more
- 15:14they're involved, the better the opportunity will be that things will work in the right
- 15:17direction and everybody's on board.
- 15:19A 100% all the time.
- 15:21So talk to me about the obstacles go.
- 15:23This all sounds great.
- 15:24Everybody's gotta love developing the new strategy, and everybody's gotta work on Okay.
- 15:29Well, what are some of the obstacles that people run into when they are developing a new
- 15:35strategy for their business?
- 15:37Sure.
- 15:38So cascade the tool that I use a lot, says it best.
- 15:41They say execute when it comes to, you know, they say 9 out of 10 visit companies that have
- 15:46a strategy fail.
- 15:489 out of 10.
- 15:49Not the ones who don't have it, but the ones who do have it.
- 15:51And The biggest thing is they fail on execution and alignment is always the problem.
- 15:58Okay?
- 15:58So you have to create alignment with the the, with and and that and that's all about
- 16:04accountability.
- 16:05So the problem is always, you know, lack of resources, a lack of understanding about what
- 16:11we're trying to achieve, unclear, vision, values, and focus areas, or ones that are not
- 16:17really fleshed out.
- 16:19So it's very clear.
- 16:20You should be able to talk to me about your someone should be able to talk to me about your
- 16:24business without you ever being in the room.
- 16:26If you leave anything up to interpretation, There you are it's already unclear.
- 16:31I need to be able to sell for me if I never ever talk to the person that they're trying to
- 16:35sell it to.
- 16:36That's when you know your that everybody's on board.
- 16:39So the you know, it's it's a lack of resources, this lack of this competition, It's someone's
- 16:44doing it better than you at a a conversation yesterday about competition, but being in
- 16:49competition with yourself.
- 16:50I know I have competitors, but I feel like I don't have competition.
- 16:53You know, and I'm not trying to serve everybody.
- 16:55Whenever I hear the term, everybody's my customer, I run.
- 16:59I do not want you as a customer.
- 17:00I'm saying that right now for anybody.
- 17:02I'm not trying to insult you, but listen.
- 17:04I like to win, and you're making it.
- 17:06It'll win win for you.
- 17:08So there are a lot of things, but it's really about I understand that I need to make strategy
- 17:13a a part of our daily activity.
- 17:15Well, what about I want you to really ask you about Okay.
- 17:19So I have this strategy, but then something like the pandemic happens.
- 17:23Right?
- 17:24So when should a small business consider revisiting its strategy.
- 17:29Like, what, obviously, a global pandemic is like a once in a lifetime thing, but what
- 17:33normal things, like, should trigger a review of the strategy?
- 17:37Well, one, you shouldn't even need a trigger.
- 17:40You should be doing this on a regular basis.
- 17:42So you need
- 17:43to be reviewing your strategy If not daily, depending on your job position, at least weekly
- 17:49and monthly, we talk about creating meetings and, you know, there's this whole big big thing
- 17:54about getting rid of meetings.
- 17:56The problem is we gotta get better at them.
- 17:58You know?
- 17:59So we need to be having meetings and they talk about the different levels of strategy
- 18:04depending on if they're one on one meetings, department based meetings, board meetings, and
- 18:08only showing the data that's important and that data should always be rooted in strategy.
- 18:13Okay?
- 18:14So that's 1, 2, you need a tracking mechanism.
- 18:17So when I I set some pretty audacious goals for my business about in 2020 and I presented it to
- 18:24my board member.
- 18:25And this is kinda what really triggered me and scared the hell out of me at the same time
- 18:29because I was like, oh my goodness.
- 18:30I I gotta I gotta make sure this happens.
- 18:33And I know I can be a slightly distracted by the blinky shiny.
- 18:36So I put a I I've searched for tools because I'm a tools guy.
- 18:41That I to to help me.
- 18:42And so there are tools out there that could help you manage your strategy and also make it
- 18:47accessible every single person on your on your on your team and your organization.
- 18:52So everybody has direct access to the strategy, and they can see how they contribute to it.
- 18:57And so When something like the pandemic happens, you've already kinda have contingency
- 19:01plans in place.
- 19:02You can see how you can make adjustment.
- 19:04You can see where there might be opportunities for innovation.
- 19:07All these things start to happen, but you can't create a strategy and hide it away on a Google
- 19:12drive.
- 19:13Or if you're really old school, in a file cabinet.
- 19:16So you need to put it in a place where it's easily accessible and people are accessible
- 19:20because it's a part of their job as of today.
- 19:23I love it.
- 19:24Alright, Jimmy.
- 19:25What is the best business advice anyone has ever given you?
- 19:28If you can't find someone to do it, don't do it.
- 19:33And I know that's definitely weird.
- 19:35And and and I'll I'll I'll put a little context behind that.
- 19:37One of my mentors was interviewing the guy who created Budruckers.
- 19:40K?
- 19:41And I was at the time, I was a hue huge in video editing.
- 19:44So I would edit all these things where I learned all these lovely stuff yelling out to
- 19:48you right now.
- 19:48And He goes, what after that thing you were doing?
- 19:51This huge project, he goes, didn't do it.
- 19:52He goes, yeah, but it was such a huge moneymaker.
- 19:54He goes, I couldn't find the right team.
- 19:56And we as entrepreneurs are notorious began for having 18 side hustles, and it's okay to have
- 20:0218 side hustles as long as you're putting people in place to do them.
- 20:05If not, put them on hold and focus.
- 20:07Stay focused on what you can do and and what can generate you revenue the quickest.
- 20:12And then if you have to reinvest that in the other side projects and put a team behind it,
- 20:17and let it work.
- 20:18That's what
- 20:18I learned.
- 20:19I love it.
- 20:19I love it.
- 20:20Thank you so much, Demi.
- 20:21Your valuable insight was so and so helpful.
- 20:24And next up, we're gonna be talking to an expert about how to build your brand strategy
- 20:30online.
- 20:31I'm willing to ever see the small biz lady You're watching the small fish chat podcast,
- 20:35and we will be right back.
- 20:40Hey there.
- 20:41Have you always wanted to start your dream business?
- 20:43Well, now is the time.
- 20:45My become your own boss class is back online this fall.
- 20:49Starting October 10th.
- 20:51Sign up for our 10 week online course, and you're gonna have 2 hour live weekly session.
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- 21:01your launch plan.
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- 21:18The live course starting again October 10, 2023.
- 21:30Thanks for listening to the Small Biz chat podcast with Melinda Emerson.
- 21:34Subscribe to this podcast, wherever you listen to podcasts, and join us next Wednesday for
- 21:40more fantastic information and interviews.
- 21:42You can find more sources small business success strategies by visiting Melinda's
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- 21:50Thanks again for listening, and we'll see you next week.