Latest / The Inspired Stories Podcast
Brandon McConnell on A People First Mentality in Hospitality + His Book on AI & Human Psychology
Brandon McConnell, corporate executive at Delavan Lake Lawn Management, learned hospitality before he learned long division — garnishing plates at his mother’s diner at age six, stripping hotel beds in middle school, and eventually turning a TQM class on a Tuesday night into a professional philosophy that followed him through Disney, Grand Geneva, and now Lake Lawn Resort. He’s also finishing a 330-page book on AI psychosis through a Johns Hopkins research cohort.
✨ Key Insights You’ll Learn:
Diner childhood: learning hospitality through food, family, and 4:45 AM wake-ups
Skipping class to…
The skinny
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