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How to Defuse Defensive Teachers
technique called three-point communication that changes the physical dynamic of feedback conversations before a single word is spoken. Drawing on the instructional coaching research of Jim Knight, Parker Palmer's writing on how the soul approaches truth sideways, and well-established findings on side-by-side versus face-to-face conversation, Shane makes the case that a lot of the time, it isn't the words that trigger defensiveness; it's where people are sitting.
You'll learn exactly what counts as a "third point" and how to use one, whether you're working from a teaching resource, a marked…
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