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The Project Files - A Project That Succeeded and Still Failed

The system went live on time and on budget. Three months later, it was barely used. This episode tells the story of a project that delivered exactly what was specified but missed what the business actually needed. Listeners learn the difference between outputs and outcomes, why benefits realization belongs in the project plan, and what change management has to do with project success.

The Project Files is a storytelling series from Project Management Insights. Each episode follows a real project scenario where something goes wrong, gets complicated, or almost falls apart. The stories are…

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