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Latest / The Federal Drive with Terry Gerton

As AI becomes more common at the VA, veterans want to know how decisions are made and who's accountable for them

The VA says people remain responsible for decisions affecting veterans' benefits and healthcare, even as artificial intelligence becomes more common behind the scenes. But for veterans, trust depends on understanding how decisions are made and who answers when something goes wrong. Joining me now to share what that transparency could really look like is Benjamin Krause, founder of Krause Law.

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