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Latest / Cloud Wars Live with Bob Evans

Road to Oracle CloudWorld: Advancing Customer Experience and Business Approaches

Road to Oracle CloudWorld | Shifting CX Dynamics

The Big Themes

Attendee conference goals: A conference shouldn’t only be a product showcase. At CloudWorld, attendees can expect not only to hear about new features and products but also to network with peers and Oracle leaders and learn about what’s changing for CX practitioners.

Generative artificial intelligence (Gen AI) and CX transformation: Gen AI is having a huge impact on the CX domain. Many customer processes benefit from large language models and innovating those into Fusion Cloud applications. Gen AI leans heavily into Fusion Cloud’s…

The skinny

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