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15th Jan: UX Thinking with Anna Kate Phelan & Richard London
In this week's episode, Tim Burnett chats with Anna Kate Phelan, Head of Product at Eintech, and Richard London, Senior User Experience at Prometric. Both are experts in user experience design within the assessment industry, and they share insights from their popular joint presentation at the European Association of Test Publishers Conference in Dublin. They discuss:
What UX research is and why the user interface should be "invisible" to allow content and candidates to take centre stage
The importance of discovery, personas, and validating assumptions when designing assessment platforms
How…
The skinny
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