Shop Talk: Sebastian Steinbach, Black Sheep Sports
Black Sheep Sports is a freeride shop in Munich, Germany, and we talk to its founder, Sebastian Steinbach, about this past ski season; his predictions for the upcoming ski season in Europe — and whether we’ll see a backcountry boom in Europe? We then talk about the critical art of customer service; why friends shouldn’t tell friends to just “Go buy this boot”; and more.
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TOPICS & TIMES:
Black Sheep Sports: Background (7:25)
Last Season Recap / Pandemic (11:28)
Predictions for the upcoming European season? (17:35)
The crucial art of customer service (31:57)…
The skinny
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