Latest / Keys To The Shop : Equipping Coffee Shop Leaders
When "Going above and Beyond" goes too Far
Oooh boy - This is a phrase frequently used often in coffee to determine whether or not an employee is exceptional or not. It is also a mentality that we use on ourselves to determine if what we are doing is worthy of praise or earning our keep. Going above and beyond may be a nice and generous thing to do, the problem though is when becomes a tool to unfairly judge employees and to unfairly judge ourselves. I and many others have suffered under unreasonable standards that have been both imposed by bosses and self-imposed out of insecurity.
Today we will be discussing how this manifests and…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.