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Is Employee Surveillance a Productivity Solution, or a Trust Problem?

In the age of remote and hybrid work, one question has taken on new urgency: how do you measure productivity when you can’t see it?

From AI-powered engineering dashboards to internal chatbots that log every question an employee asks, companies now have more visibility into the workforce than ever before. These tools are often built with good intentions to help employees grow, collaborate better, and deliver more value. But when workers experience them as surveillance, even the best-designed product can backfire.

How are these technologies actually being used? What are the unintended…

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