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Latest / The Hospitality Hangout | Hospitality Podcast

From Hard Rock to First Watch, Chris Tomasso’s Playbook for Building Brand Loyalty and Driving Growth

Chris shares his experience in marketing leadership at Hard Rock Café and Cracker Barrel, which led to him spearheading one of the fastest-growing full-service restaurants in the U.S. His story is a testament to the value of innovative leadership, effective branding, and employee well-being in creating a unique work-life balance within the competitive restaurant industry.

Key Takeaways:

• Chris discusses how his background as a former Chief Marketing Officer shaped his leadership style and brought the voice of the consumer into the boardroom.

• Chris shares how First Watch strategically…

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