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One Source of Truth: Fixing Salon Double-Bookings
When a salon owner's paper book and online scheduler stopped agreeing, the fallout was a comped bridal trial, a four-hour color correction booked in the same chair, and an ugly cry in the parking lot. We unpack the real fix: stop being the human API between your systems.
In this episode:
Why double bookings are an intake problem, not a calendar problem
The "human API" trap: what happens when the owner is the only sync layer
Cedar and Steam's breaking point: a bride and a color correction in the same hour
Onboarding a second stylist (Steph) without a shared source of truth
Day-one triage: pick…
The skinny
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