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How the Toyota Board Engineered a Culture of Kaizen
On this milestone 50th episode of Boardroom Conversations, Lucas and Luna explore how Toyota's board has sustained the company's legendary kaizen (continuous improvement) culture for decades. They dive into a specific case: the 2010 unintended acceleration crisis and how the board, led by non-executive directors, forced a fundamental shift in decision-making from top-down to front-line-driven. Lucas explains how Toyota's 'nemawashi' consensus-building process and the board's 'go and see' genchi genbutsu philosophy prevented the company from abandoning…
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