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"We're Barely Scratching the Surface" - Walmart Marketplace SVP on 26% Growth & What's Next · Omni Talk Retail

• 0:00
  Welcome
• 0:00
  back,
• 0:00
  everyone.
• 0:01
  This
• 0:01
  is
• 0:01
  omnitok
• 0:02
  Retail.
• 0:02
  I'm
• 0:02
  Ann
• 0:03
  Mazinga.
• 0:03
  And
• 0:03
  I'm
• 0:03
  Chris
• 0:03
  Walton.
• 0:04
  And
• 0:04
  we
• 0:04
  are
• 0:05
  coming
• 0:05
  to
• 0:05
  you
• 0:05
  live
• 0:05
  from
• 0:06
  the
• 0:06
  Walmart
• 0:06
  Seller
• 0:07
  Summit
• 0:07
  here
• 0:07
  in
• 0:08
  sunny
• 0:08
  San
• 0:08
  Diego.
• 0:09
  And
• 0:10
  standing
• 0:11
  between
• 0:11
  us,
• 0:11
  we
• 0:11
  have
• 0:12
  a
• 0:12
  guest
• 0:12
  who
• 0:12
  was
• 0:13
  on
• 0:13
  stage
• 0:14
  a
• 0:14
  little
• 0:14
  bit
• 0:14
  earlier
• 0:14
  today.
• 0:15
  We
• 0:15
  have
• 0:15
  the
• 0:16
  SVP
• 0:16
  of
• 0:17
  Walmart,
• 0:17
  US
• 0:17
  Marketplace
• 0:18
  and
• 0:18
  Walmart
• 0:19
  Fulfillment
• 0:20
  Service.
• 0:20
  Maneesh,
• 0:21
  Janeja
• 0:22
  Maneesh,
• 0:23
  thank
• 0:23
  you
• 0:23
  for
• 0:24
  making
• 0:24
  the
• 0:24
  time
• 0:24
  today,
• 0:25
  stopping
• 0:25
  to
• 0:26
  join
• 0:26
  us
• 0:26
  here
• 0:26
  at
• 0:26
  omnitalk.
• 0:27
  Thank
• 0:27
  you
• 0:27
  for
• 0:27
  having
• 0:27
  me.
• 0:28
  I'm
• 0:28
  really
• 0:28
  excited
• 0:28
  to
• 0:28
  be
• 0:29
  here.
• 0:29
  Yeah,
• 0:29
  you're
• 0:29
  coming.
• 0:29
  Kind
• 0:29
  of
• 0:29
  the
• 0:29
  man
• 0:30
  of
• 0:30
  the
• 0:30
  hour
• 0:30
  on
• 0:30
  the
• 0:30
  show.
• 0:30
  You
• 0:31
  kicked
• 0:31
  it
• 0:31
  off,
• 0:31
  you
• 0:31
  kicked
• 0:32
  off
• 0:32
  the
• 0:32
  morning,
• 0:32
  then
• 0:33
  you
• 0:33
  kind
• 0:33
  of
• 0:33
  closed
• 0:33
  it
• 0:33
  up
• 0:34
  too
• 0:34
  and
• 0:34
  invited
• 0:35
  everyone
• 0:35
  into
• 0:35
  the
• 0:35
  expo
• 0:36
  hall.
• 0:36
  So
• 0:37
  yeah,
• 0:37
  you're
• 0:37
  the
• 0:37
  man
• 0:37
  of
• 0:37
  the
• 0:38
  hour
• 0:38
  here,
• 0:38
  I
• 0:38
  think.
• 0:38
  I
• 0:38
  think
• 0:38
  we
• 0:39
  got
• 0:39
  royalty
• 0:39
  here,
• 0:39
  Ed.
• 0:39
  No,
• 0:40
  no,
• 0:40
  I
• 0:40
  think
• 0:40
  our
• 0:40
  sellers
• 0:41
  are
• 0:41
  the
• 0:41
  people
• 0:41
  of
• 0:41
  the
• 0:41
  hour,
• 0:41
  not
• 0:42
  man
• 0:42
  of
• 0:42
  the
• 0:42
  hour.
• 0:42
  Right.
• 0:42
  Because
• 0:43
  that's
• 0:43
  why
• 0:43
  we're
• 0:43
  here,
• 0:43
  all
• 0:43
  of
• 0:44
  us,
• 0:44
  to
• 0:44
  help
• 0:44
  them
• 0:44
  basically
• 0:45
  win
• 0:45
  on
• 0:45
  Walmart.
• 0:46
  Right.
• 0:46
  Well
• 0:46
  said,
• 0:46
  well
• 0:47
  said.
• 0:47
  Okay,
• 0:47
  so
• 0:47
  let's
• 0:47
  start,
• 0:48
  let's
• 0:48
  start
• 0:48
  off
• 0:48
  like
• 0:48
  we
• 0:48
  always
• 0:49
  do.
• 0:49
  Why
• 0:49
  don't
• 0:49
  you
• 0:49
  explain
• 0:50
  your
• 0:50
  background
• 0:50
  and
• 0:50
  your
• 0:51
  role
• 0:51
  for
• 0:51
  those
• 0:51
  at
• 0:51
  home?
• 0:52
  Sure.
• 0:52
  My
• 0:53
  background
• 0:53
  is
• 0:53
  I've
• 0:54
  been
• 0:54
  in
• 0:54
  retail
• 0:54
  marketplace
• 0:55
  for
• 0:55
  over
• 0:55
  two
• 0:55
  decades.
• 0:56
  I
• 0:56
  started
• 0:56
  my
• 0:57
  career
• 0:57
  as
• 0:57
  an
• 0:57
  engineer
• 0:58
  and
• 0:58
  then
• 0:58
  became
• 0:58
  basically
• 0:58
  a
• 0:59
  business
• 0:59
  person.
• 0:59
  That
• 1:00
  was
• 1:00
  my
• 1:00
  end
• 1:00
  goal,
• 1:01
  to
• 1:01
  be
• 1:01
  able
• 1:01
  to
• 1:01
  help
• 1:01
  people
• 1:02
  live
• 1:02
  better,
• 1:02
  which
• 1:02
  resonates
• 1:03
  really
• 1:03
  well
• 1:03
  with
• 1:03
  our
• 1:04
  mission
• 1:04
  as
• 1:05
  such.
• 1:05
  And
• 1:05
  then
• 1:06
  I
• 1:06
  was
• 1:06
  at
• 1:06
  ebay,
• 1:07
  at
• 1:07
  Amazon
• 1:08
  and
• 1:08
  now
• 1:08
  at
• 1:08
  Walmart
• 1:09
  leading
• 1:09
  our
• 1:09
  marketplace
• 1:10
  and
• 1:10
  fulfillment
• 1:10
  services
• 1:11
  teams.
• 1:12
  Well,
• 1:12
  this
• 1:13
  is
• 1:13
  your
• 1:13
  third
• 1:14
  year
• 1:14
  now.
• 1:15
  Have
• 1:15
  you
• 1:15
  always
• 1:16
  been
• 1:16
  the
• 1:16
  first
• 1:16
  speaker?
• 1:17
  Every
• 1:17
  year.
• 1:17
  So
• 1:18
  my
• 1:18
  goal
• 1:18
  is
• 1:18
  to
• 1:18
  open
• 1:19
  up
• 1:20
  the
• 1:20
  Marketplace
• 1:21
  Summit.
• 1:21
  But
• 1:21
  then
• 1:21
  our
• 1:22
  people
• 1:22
  step
• 1:22
  in,
• 1:22
  we
• 1:23
  talk
• 1:23
  to
• 1:23
  our
• 1:23
  sellers
• 1:23
  and
• 1:23
  that's
• 1:24
  where
• 1:24
  basically
• 1:24
  the
• 1:24
  magic
• 1:25
  happens.
• 1:25
  And
• 1:25
  super
• 1:26
  excited
• 1:26
  to
• 1:26
  basically
• 1:26
  engage
• 1:26
  with
• 1:26
  the
• 1:27
  sellers
• 1:27
  and
• 1:27
  expose
• 1:28
  them
• 1:28
  to
• 1:28
  what
• 1:28
  we
• 1:28
  see
• 1:28
  every
• 1:29
  day
• 1:29
  within
• 1:29
  our
• 1:30
  offices,
• 1:30
  which
• 1:30
  has
• 1:31
  helped
• 1:31
  people
• 1:31
  basically
• 1:31
  save
• 1:32
  money
• 1:32
  and
• 1:32
  live
• 1:32
  better.
• 1:32
  Yeah.
• 1:33
  Well,
• 1:33
  it's
• 1:33
  your
• 1:33
  third
• 1:34
  year
• 1:34
  now.
• 1:34
  Do
• 1:35
  you
• 1:35
  have
• 1:35
  a
• 1:35
  favorite
• 1:36
  part
• 1:36
  of
• 1:36
  the
• 1:36
  summit?
• 1:37
  I
• 1:37
  mean,
• 1:39
  what
• 1:39
  do
• 1:39
  you
• 1:39
  look
• 1:40
  forward
• 1:40
  to
• 1:40
  most?
• 1:41
  Yeah,
• 1:41
  so
• 1:42
  I
• 1:42
  mean,
• 1:42
  there's
• 1:42
  so
• 1:42
  many
• 1:42
  things
• 1:42
  to
• 1:42
  look
• 1:43
  forward
• 1:43
  to.
• 1:43
  Right?
• 1:43
  I
• 1:44
  mean,
• 1:44
  the
• 1:44
  momentum
• 1:44
  of
• 1:45
  Walmart.
• 1:45
  Yeah,
• 1:46
  right.
• 1:46
  When
• 1:47
  you
• 1:47
  think
• 1:47
  about
• 1:47
  the
• 1:47
  opportunity
• 1:48
  on
• 1:48
  Walmart,
• 1:48
  the
• 1:49
  people
• 1:49
  of
• 1:49
  Walmart,
• 1:50
  when
• 1:50
  you
• 1:50
  expose
• 1:50
  all
• 1:50
  these
• 1:51
  things
• 1:51
  together,
• 1:52
  what
• 1:52
  we
• 1:52
  see
• 1:52
  every
• 1:53
  single
• 1:53
  day
• 1:53
  to
• 1:53
  help
• 1:53
  sellers
• 1:54
  win,
• 1:54
  like
• 1:54
  that
• 1:54
  comes
• 1:55
  to
• 1:55
  life
• 1:55
  out
• 1:55
  here.
• 1:56
  What
• 1:56
  I
• 1:56
  really
• 1:56
  look
• 1:56
  forward
• 1:57
  to
• 1:57
  are
• 1:57
  the
• 1:57
  conversation
• 1:58
  on
• 1:58
  the
• 1:58
  floor.
• 1:58
  You
• 1:59
  learn
• 1:59
  so
• 1:59
  much
• 1:59
  from
• 2:00
  sellers.
• 2:00
  You
• 2:00
  learn
• 2:01
  so
• 2:01
  much
• 2:01
  when
• 2:01
  you
• 2:01
  talk
• 2:01
  to
• 2:02
  your
• 2:02
  solution
• 2:02
  providers.
• 2:03
  We
• 2:03
  build
• 2:04
  Our
• 2:04
  solutions
• 2:04
  around
• 2:04
  it.
• 2:04
  So
• 2:05
  as
• 2:05
  I
• 2:05
  shared
• 2:05
  during
• 2:06
  the
• 2:06
  summit,
• 2:07
  we
• 2:07
  basically
• 2:07
  have
• 2:08
  a
• 2:08
  seller
• 2:08
  advocacy
• 2:09
  group.
• 2:09
  We
• 2:09
  have
• 2:09
  these
• 2:10
  sellers
• 2:10
  who
• 2:10
  talk
• 2:10
  to
• 2:10
  us,
• 2:11
  who
• 2:11
  give
• 2:11
  us
• 2:11
  feedback,
• 2:11
  who
• 2:12
  actually
• 2:12
  make
• 2:12
  the
• 2:12
  platform
• 2:13
  better
• 2:13
  for
• 2:13
  them
• 2:13
  with
• 2:14
  us.
• 2:14
  I'm
• 2:15
  super
• 2:15
  excited.
• 2:15
  Yeah,
• 2:15
  many
• 2:16
  reasons.
• 2:16
  It's
• 2:17
  a
• 2:17
  must
• 2:17
  go,
• 2:17
  must
• 2:18
  attend
• 2:18
  for
• 2:18
  the
• 2:18
  sellers.
• 2:19
  And
• 2:19
  San
• 2:19
  Diego
• 2:19
  is
• 2:19
  not
• 2:19
  a
• 2:19
  bad
• 2:20
  place
• 2:20
  either.
• 2:20
  No,
• 2:21
  San
• 2:21
  Diego's
• 2:21
  not
• 2:21
  bad
• 2:21
  at
• 2:22
  all.
• 2:22
  I
• 2:22
  don't
• 2:22
  mind
• 2:22
  it
• 2:22
  one
• 2:23
  bit.
• 2:23
  All
• 2:23
  right,
• 2:23
  so
• 2:24
  I
• 2:24
  love
• 2:24
  what
• 2:24
  you
• 2:24
  did
• 2:25
  when
• 2:25
  you
• 2:25
  brought
• 2:25
  it
• 2:25
  back
• 2:25
  to
• 2:25
  the
• 2:25
  sellers
• 2:26
  right
• 2:26
  from
• 2:26
  the
• 2:26
  get
• 2:26
  go
• 2:27
  because
• 2:27
  that
• 2:27
  is
• 2:27
  why
• 2:27
  we're
• 2:28
  here.
• 2:28
  What
• 2:28
  is
• 2:29
  it
• 2:29
  that
• 2:29
  when
• 2:29
  you
• 2:29
  step
• 2:30
  back
• 2:30
  30,000
• 2:30
  foot
• 2:31
  view,
• 2:31
  what
• 2:31
  is
• 2:31
  the
• 2:32
  one
• 2:32
  thing
• 2:32
  or
• 2:32
  maybe
• 2:32
  two
• 2:33
  things,
• 2:33
  couple
• 2:33
  things
• 2:33
  that
• 2:34
  you
• 2:34
  hope
• 2:34
  the
• 2:34
  sellers
• 2:35
  take
• 2:35
  away
• 2:35
  from
• 2:35
  this
• 2:36
  year's
• 2:36
  summit
• 2:36
  particularly.
• 2:37
  Yeah,
• 2:37
  I
• 2:38
  think
• 2:38
  a
• 2:38
  few
• 2:38
  things.
• 2:38
  Right,
• 2:38
  so
• 2:39
  think
• 2:39
  about
• 2:39
  again,
• 2:40
  think
• 2:40
  about
• 2:40
  how
• 2:40
  magic
• 2:41
  happens.
• 2:41
  Think
• 2:41
  about
• 2:41
  the
• 2:41
  momentum
• 2:42
  of
• 2:42
  us.
• 2:42
  Right?
• 2:42
  So
• 2:43
  we
• 2:43
  had
• 2:43
  26%
• 2:43
  growth,
• 2:44
  as
• 2:44
  Dave
• 2:44
  shared
• 2:45
  basically
• 2:45
  in
• 2:45
  E
• 2:45
  Commerce.
• 2:46
  We've
• 2:46
  had
• 2:46
  double
• 2:47
  digit
• 2:47
  growth
• 2:47
  for
• 2:47
  13
• 2:47
  consecutive
• 2:48
  quarters
• 2:49
  in
• 2:49
  Walmart,
• 2:50
  our
• 2:50
  marketplace.
• 2:51
  So
• 2:51
  we
• 2:51
  see
• 2:51
  that
• 2:51
  growth
• 2:51
  happen,
• 2:52
  right?
• 2:52
  That's
• 2:52
  a
• 2:53
  momentum.
• 2:53
  The
• 2:53
  opportunity
• 2:53
  is
• 2:54
  massive.
• 2:54
  We
• 2:55
  talked
• 2:55
  to
• 2:55
  so
• 2:55
  many
• 2:55
  sellers
• 2:56
  out
• 2:56
  here
• 2:56
  with
• 2:56
  amazing
• 2:57
  success
• 2:57
  stories.
• 2:58
  So
• 2:58
  we
• 2:58
  want
• 2:59
  more
• 2:59
  sellers
• 2:59
  to
• 2:59
  be
• 2:59
  aware
• 3:00
  about
• 3:00
  the
• 3:00
  massive
• 3:01
  opportunity
• 3:01
  you
• 3:01
  have.
• 3:02
  Third
• 3:02
  part
• 3:02
  of
• 3:02
  that
• 3:02
  is
• 3:02
  the
• 3:03
  reach
• 3:03
  of
• 3:03
  Walmart.
• 3:03
  I
• 3:04
  talked
• 3:04
  about
• 3:04
  basically
• 3:05
  my
• 3:05
  kids.
• 3:05
  But
• 3:05
  there
• 3:05
  are
• 3:05
  270
• 3:06
  million
• 3:06
  customers
• 3:07
  who
• 3:07
  shop
• 3:07
  with
• 3:07
  us
• 3:07
  every
• 3:08
  week
• 3:08
  around
• 3:09
  the
• 3:09
  world.
• 3:10
  So
• 3:10
  imagine
• 3:10
  the
• 3:10
  reach,
• 3:11
  right?
• 3:11
  Momentum,
• 3:12
  opportunity,
• 3:13
  reach.
• 3:13
  And
• 3:13
  the
• 3:14
  best
• 3:14
  part,
• 3:14
  I
• 3:14
  believe
• 3:14
  is
• 3:14
  the
• 3:15
  humanity
• 3:15
  of
• 3:15
  Walmart.
• 3:16
  Every
• 3:16
  time
• 3:16
  that
• 3:17
  we
• 3:17
  talk
• 3:17
  to
• 3:17
  sellers,
• 3:18
  they
• 3:18
  know
• 3:18
  name
• 3:19
  of
• 3:19
  the
• 3:19
  people
• 3:19
  that
• 3:20
  support
• 3:20
  them
• 3:21
  to
• 3:21
  help
• 3:21
  them
• 3:21
  grow
• 3:21
  the
• 3:22
  business.
• 3:22
  You
• 3:22
  see
• 3:23
  John
• 3:23
  walking
• 3:23
  around,
• 3:24
  you
• 3:24
  see
• 3:24
  Dave,
• 3:24
  you
• 3:24
  see
• 3:25
  Andrea,
• 3:25
  you
• 3:25
  see
• 3:25
  Latrice,
• 3:26
  you
• 3:26
  see
• 3:26
  all
• 3:26
  of
• 3:26
  us,
• 3:26
  my
• 3:27
  whole
• 3:27
  team.
• 3:27
  That
• 3:28
  humanity,
• 3:29
  you
• 3:29
  can't
• 3:29
  fake
• 3:30
  it.
• 3:30
  It's
• 3:30
  authentic.
• 3:31
  Right?
• 3:31
  Well,
• 3:32
  I
• 3:33
  imagine
• 3:33
  that's
• 3:33
  one
• 3:33
  of
• 3:34
  the
• 3:34
  ways.
• 3:34
  But
• 3:34
  what
• 3:35
  are
• 3:35
  some
• 3:35
  of
• 3:35
  the
• 3:35
  other
• 3:35
  ways
• 3:36
  that
• 3:36
  you
• 3:37
  attract
• 3:38
  sellers
• 3:38
  to
• 3:39
  the
• 3:39
  Walmart
• 3:39
  marketplace?
• 3:40
  And
• 3:40
  what
• 3:40
  do
• 3:40
  you
• 3:41
  feel
• 3:41
  is
• 3:41
  really
• 3:41
  your
• 3:42
  key
• 3:42
  kind
• 3:42
  of
• 3:42
  differentiator
• 3:44
  when
• 3:44
  they're
• 3:44
  exploring
• 3:45
  all
• 3:45
  their
• 3:45
  possibilities?
• 3:46
  Yeah,
• 3:47
  so
• 3:47
  I
• 3:47
  think
• 3:47
  John
• 3:47
  put
• 3:48
  it
• 3:48
  really
• 3:48
  well,
• 3:48
  right?
• 3:48
  We
• 3:49
  are
• 3:49
  not
• 3:49
  here
• 3:49
  to
• 3:49
  compete
• 3:50
  with
• 3:50
  you.
• 3:50
  We
• 3:51
  want
• 3:51
  you
• 3:51
  to
• 3:51
  win.
• 3:52
  That's
• 3:52
  basically
• 3:53
  our
• 3:53
  mantra
• 3:53
  as
• 3:54
  we
• 3:54
  think
• 3:54
  about
• 3:54
  helping
• 3:54
  these
• 3:55
  sellers
• 3:55
  win
• 3:55
  is
• 3:56
  hey,
• 3:56
  let's
• 3:57
  expose
• 3:57
  the
• 3:57
  opportunity
• 3:58
  to
• 3:58
  them.
• 3:58
  Now
• 3:58
  we
• 3:58
  have
• 3:59
  tools
• 3:59
  that
• 4:00
  we
• 4:00
  use
• 4:00
  to
• 4:00
  tell
• 4:00
  people,
• 4:01
  hey,
• 4:01
  these
• 4:01
  are
• 4:01
  the
• 4:01
  items
• 4:02
  you
• 4:02
  can
• 4:02
  bring
• 4:02
  to
• 4:02
  the
• 4:02
  platform.
• 4:03
  Then
• 4:03
  we
• 4:03
  have
• 4:04
  the
• 4:04
  winning
• 4:04
  formula
• 4:04
  about
• 4:05
  speed
• 4:05
  that
• 4:05
  we're
• 4:06
  investing
• 4:06
  in
• 4:06
  with
• 4:06
  wfs
• 4:07
  with
• 4:07
  multichannel
• 4:08
  inbound
• 4:09
  from
• 4:09
  China.
• 4:09
  So
• 4:09
  we
• 4:10
  take
• 4:10
  away
• 4:10
  all
• 4:10
  the
• 4:10
  complexities
• 4:11
  from
• 4:11
  them.
• 4:11
  There's
• 4:12
  about
• 4:12
  pricing.
• 4:12
  We
• 4:12
  build
• 4:12
  tools
• 4:13
  around
• 4:13
  them
• 4:13
  so
• 4:13
  we
• 4:13
  have
• 4:14
  tools
• 4:14
  and
• 4:14
  incentives
• 4:15
  for
• 4:15
  sellers
• 4:15
  to
• 4:16
  come
• 4:16
  and
• 4:16
  look
• 4:16
  at
• 4:16
  their
• 4:16
  opportunity
• 4:17
  and
• 4:17
  grow.
• 4:18
  So
• 4:18
  we,
• 4:18
  our
• 4:18
  whole
• 4:19
  effort
• 4:19
  is
• 4:19
  around
• 4:19
  helping
• 4:20
  sellers
• 4:20
  grow.
• 4:21
  Bring
• 4:21
  the
• 4:21
  assortment
• 4:22
  that
• 4:22
  our
• 4:22
  customers
• 4:22
  have
• 4:22
  come
• 4:23
  to
• 4:23
  love.
• 4:23
  Like
• 4:23
  we
• 4:24
  said.
• 4:24
  Right.
• 4:24
  We
• 4:24
  want
• 4:25
  us,
• 4:25
  our
• 4:26
  platform
• 4:26
  be
• 4:26
  not
• 4:26
  just
• 4:27
  to
• 4:27
  be
• 4:27
  Walmart,
• 4:27
  to
• 4:28
  be
• 4:28
  America's
• 4:28
  first
• 4:29
  place
• 4:29
  to
• 4:29
  shop.
• 4:30
  We
• 4:30
  want
• 4:30
  this
• 4:30
  to
• 4:30
  be
• 4:31
  the
• 4:31
  best
• 4:31
  place
• 4:31
  that
• 4:31
  sellers
• 4:31
  want
• 4:32
  to
• 4:32
  sell
• 4:32
  on.
• 4:32
  Right.
• 4:33
  So
• 4:33
  that's
• 4:33
  when
• 4:33
  you
• 4:34
  combine
• 4:34
  those
• 4:34
  things
• 4:34
  together
• 4:34
  when
• 4:35
  you
• 4:35
  invest
• 4:35
  in
• 4:35
  those
• 4:35
  two
• 4:35
  factors.
• 4:36
  That's
• 4:37
  amazing.
• 4:37
  Yeah,
• 4:38
  yeah.
• 4:38
  I
• 4:38
  think
• 4:38
  when
• 4:38
  John
• 4:38
  said
• 4:39
  that
• 4:39
  this
• 4:39
  morning
• 4:39
  on
• 4:40
  stage,
• 4:40
  I
• 4:40
  immediately
• 4:40
  put
• 4:40
  it
• 4:41
  on
• 4:41
  social
• 4:41
  media.
• 4:41
  I
• 4:41
  think,
• 4:41
  correct
• 4:42
  me
• 4:42
  if
• 4:42
  I'm
• 4:42
  wrong,
• 4:42
  you
• 4:42
  said
• 4:42
  you
• 4:43
  win,
• 4:43
  we
• 4:43
  win.
• 4:43
  Is
• 4:44
  that
• 4:44
  right?
• 4:44
  Yeah.
• 4:45
  So
• 4:45
  if
• 4:45
  our
• 4:45
  sellers
• 4:45
  win,
• 4:46
  our
• 4:46
  customers
• 4:47
  win
• 4:47
  and
• 4:47
  then
• 4:47
  we
• 4:48
  win.
• 4:49
  Right.
• 4:49
  It's
• 4:49
  a
• 4:49
  win
• 4:49
  win
• 4:50
  proposition
• 4:50
  all
• 4:50
  around.
• 4:51
  All
• 4:51
  right,
• 4:51
  so
• 4:51
  you've
• 4:52
  been
• 4:52
  in
• 4:52
  the
• 4:52
  marketplace
• 4:52
  for
• 4:53
  a
• 4:53
  long
• 4:53
  time.
• 4:55
  Technology
• 4:55
  is
• 4:56
  always
• 4:56
  changing.
• 4:56
  It's
• 4:56
  advancing,
• 4:57
  it's
• 4:57
  changing
• 4:57
  faster
• 4:58
  than
• 4:58
  ever
• 4:58
  right
• 4:58
  now.
• 4:59
  What
• 4:59
  are
• 4:59
  some
• 4:59
  of
• 4:59
  the
• 4:59
  ways
• 5:00
  you're
• 5:00
  looking
• 5:00
  at
• 5:00
  how
• 5:01
  marketplaces
• 5:01
  are
• 5:02
  going
• 5:02
  to
• 5:02
  continue
• 5:02
  to
• 5:02
  evolve
• 5:03
  and
• 5:03
  what
• 5:03
  do
• 5:03
  you
• 5:03
  need
• 5:03
  to
• 5:03
  do
• 5:03
  to
• 5:04
  maintain
• 5:04
  the
• 5:04
  trust
• 5:05
  of
• 5:05
  both
• 5:05
  your
• 5:05
  customers
• 5:06
  and
• 5:06
  your
• 5:06
  sellers?
• 5:07
  You
• 5:07
  see,
• 5:07
  trust
• 5:07
  is
• 5:08
  paramount.
• 5:09
  It's
• 5:09
  very
• 5:09
  easy
• 5:10
  to
• 5:10
  lose
• 5:10
  trust,
• 5:11
  it's
• 5:11
  difficult
• 5:11
  to
• 5:11
  gain
• 5:12
  trust.
• 5:12
  So
• 5:12
  we
• 5:13
  want
• 5:13
  to
• 5:13
  make
• 5:13
  sure
• 5:13
  that
• 5:14
  we
• 5:14
  can
• 5:14
  serve
• 5:14
  our
• 5:15
  sellers
• 5:15
  and
• 5:15
  our
• 5:16
  customers
• 5:16
  equitably.
• 5:17
  We
• 5:17
  want
• 5:18
  to
• 5:18
  make
• 5:18
  sure
• 5:18
  we
• 5:18
  have
• 5:18
  the
• 5:18
  right
• 5:18
  tools,
• 5:19
  we
• 5:19
  have
• 5:19
  the
• 5:19
  right
• 5:19
  processes,
• 5:20
  we
• 5:20
  have
• 5:20
  the
• 5:20
  right
• 5:20
  brand
• 5:21
  policy
• 5:21
  that
• 5:22
  we
• 5:22
  have
• 5:22
  in
• 5:22
  place.
• 5:22
  I
• 5:22
  talked
• 5:23
  briefly
• 5:23
  about
• 5:23
  this
• 5:23
  during
• 5:24
  the
• 5:24
  speeches.
• 5:24
  Right.
• 5:24
  Which
• 5:25
  is
• 5:25
  more
• 5:25
  about.
• 5:25
  We
• 5:26
  want
• 5:26
  brands
• 5:26
  to
• 5:26
  come
• 5:27
  and
• 5:27
  register
• 5:27
  on
• 5:27
  a
• 5:27
  platform.
• 5:28
  We
• 5:28
  want
• 5:28
  them
• 5:28
  to
• 5:29
  come
• 5:29
  sell
• 5:29
  on
• 5:29
  a
• 5:29
  platform.
• 5:30
  We
• 5:30
  want
• 5:30
  sellers
• 5:30
  to
• 5:30
  be
• 5:31
  authorized
• 5:31
  sellers
• 5:31
  that
• 5:31
  come
• 5:31
  and
• 5:32
  register.
• 5:32
  Right.
• 5:32
  We
• 5:32
  want
• 5:32
  to
• 5:33
  have
• 5:33
  an
• 5:33
  open
• 5:33
  marketplace,
• 5:34
  the
• 5:34
  right
• 5:34
  level
• 5:35
  of
• 5:35
  trust
• 5:35
  that
• 5:35
  we're
• 5:35
  building.
• 5:36
  So
• 5:36
  we
• 5:36
  keep
• 5:37
  on
• 5:37
  evolving,
• 5:37
  that
• 5:38
  we
• 5:38
  want
• 5:38
  to
• 5:38
  make
• 5:38
  sure
• 5:39
  we're
• 5:39
  ahead
• 5:39
  of
• 5:39
  the
• 5:39
  curve.
• 5:40
  We
• 5:40
  invest
• 5:40
  in
• 5:41
  technology,
• 5:41
  we
• 5:42
  invest
• 5:42
  in
• 5:42
  gen
• 5:42
  AI
• 5:43
  tools
• 5:43
  to
• 5:43
  scrape
• 5:43
  our
• 5:43
  listings,
• 5:44
  figure
• 5:44
  out
• 5:44
  like,
• 5:44
  hey,
• 5:45
  it's
• 5:45
  authentic
• 5:45
  or
• 5:45
  not.
• 5:46
  So
• 5:46
  we
• 5:46
  invest
• 5:46
  in
• 5:46
  reactive
• 5:47
  and
• 5:47
  proactive
• 5:48
  modes.
• 5:48
  It's
• 5:48
  multi
• 5:48
  pronged
• 5:49
  approach
• 5:49
  that
• 5:49
  we
• 5:49
  have
• 5:50
  to
• 5:50
  build
• 5:50
  trust
• 5:51
  and
• 5:51
  security
• 5:51
  in
• 5:51
  our
• 5:51
  systems.
• 5:52
  Yeah,
• 5:52
  it's
• 5:52
  really
• 5:53
  impressive.
• 5:54
  Really
• 5:54
  impressive.
• 5:55
  Where
• 5:56
  do
• 5:56
  you
• 5:56
  go
• 5:56
  from
• 5:56
  here?
• 5:57
  What
• 5:57
  are
• 5:57
  the
• 5:57
  kind
• 5:58
  of
• 5:58
  priorities
• 5:58
  that
• 5:59
  you
• 5:59
  set
• 5:59
  up
• 5:59
  for
• 5:59
  yourself
• 6:00
  and
• 6:00
  your
• 6:00
  team
• 6:01
  to
• 6:01
  continue
• 6:01
  to
• 6:02
  grow
• 6:02
  marketplace?
• 6:03
  I
• 6:03
  would
• 6:03
  say
• 6:03
  up
• 6:04
  and
• 6:04
  to
• 6:04
  the
• 6:04
  right.
• 6:04
  I
• 6:04
  mean
• 6:05
  that's
• 6:05
  where
• 6:05
  we
• 6:05
  want
• 6:05
  to
• 6:05
  the
• 6:05
  right.
• 6:06
  That's
• 6:06
  a.
• 6:06
  I've
• 6:06
  never
• 6:06
  heard
• 6:06
  that
• 6:07
  answer.
• 6:07
  That's
• 6:07
  a
• 6:07
  great
• 6:07
  answer.
• 6:08
  You
• 6:08
  want
• 6:08
  to
• 6:08
  be
• 6:08
  up
• 6:08
  and
• 6:09
  to
• 6:09
  the
• 6:09
  right.
• 6:09
  For
• 6:09
  our
• 6:09
  sellers.
• 6:09
  Right.
• 6:10
  Like
• 6:10
  I
• 6:10
  said,
• 6:10
  if
• 6:10
  sellers
• 6:10
  win,
• 6:11
  our
• 6:11
  customers
• 6:11
  win
• 6:12
  and
• 6:12
  consequently
• 6:13
  we
• 6:13
  win.
• 6:13
  Yeah.
• 6:13
  So
• 6:14
  we
• 6:14
  are
• 6:14
  barely
• 6:14
  just
• 6:15
  starting
• 6:15
  scratching
• 6:15
  the
• 6:15
  surface.
• 6:16
  We
• 6:16
  are
• 6:17
  relatively
• 6:17
  a
• 6:17
  newer
• 6:18
  marketplace.
• 6:18
  Right.
• 6:18
  We
• 6:19
  think
• 6:19
  of
• 6:19
  the
• 6:19
  history
• 6:19
  but
• 6:19
  we've
• 6:20
  done
• 6:20
  retail
• 6:20
  for
• 6:21
  60
• 6:21
  years.
• 6:21
  We
• 6:22
  know
• 6:22
  retail.
• 6:22
  We
• 6:22
  know
• 6:23
  how
• 6:23
  to
• 6:23
  do
• 6:23
  it
• 6:23
  and
• 6:24
  that
• 6:24
  reach
• 6:24
  and
• 6:24
  that
• 6:25
  opportunity
• 6:25
  and
• 6:25
  that
• 6:25
  momentum,
• 6:26
  we
• 6:26
  want
• 6:26
  sellers
• 6:27
  to
• 6:27
  capitalize
• 6:27
  on
• 6:27
  that.
• 6:28
  So
• 6:28
  I
• 6:28
  believe
• 6:28
  we're
• 6:29
  just
• 6:29
  starting
• 6:29
  and
• 6:29
  we
• 6:29
  want
• 6:30
  more
• 6:30
  and
• 6:30
  more
• 6:30
  sellers
• 6:30
  to
• 6:30
  actually
• 6:31
  come
• 6:31
  in
• 6:31
  on
• 6:31
  the
• 6:31
  platform.
• 6:31
  Yeah.
• 6:32
  Well,
• 6:32
  there
• 6:32
  you
• 6:33
  go
• 6:33
  folks.
• 6:33
  There
• 6:33
  you
• 6:33
  heard
• 6:34
  it.
• 6:34
  Up
• 6:34
  and
• 6:34
  to
• 6:34
  the
• 6:34
  right.
• 6:35
  That's
• 6:35
  a
• 6:35
  great
• 6:35
  mantra
• 6:36
  to
• 6:36
  live
• 6:36
  by.
• 6:36
  Love
• 6:36
  it.
• 6:37
  Love
• 6:37
  it
• 6:37
  very
• 6:37
  much.
• 6:37
  Thank
• 6:37
  you
• 6:38
  so
• 6:38
  much
• 6:38
  for
• 6:38
  joining
• 6:38
  us.
• 6:39
  Yeah.
• 6:39
  Thank
• 6:39
  you
• 6:39
  for
• 6:39
  having
• 6:39
  me.
• 6:40
  Really
• 6:40
  appreciate
• 6:40
  it.
• 6:40
  Having
• 6:40
  you.
• 6:41
  Yeah.
• 6:41
  Thank
• 6:41
  you
• 6:41
  for
• 6:42
  hosting
• 6:42
  us
• 6:42
  today
• 6:43
  at
• 6:43
  the
• 6:43
  Walmart
• 6:44
  Seller
• 6:44
  Summit
• 6:44
  as
• 6:45
  well.
• 6:45
  And
• 6:45
  to
• 6:45
  all
• 6:45
  of
• 6:46
  you,
• 6:46
  until
• 6:46
  next.
• 6:46
  Time,
• 6:47
  be
• 6:47
  careful
• 6:47
  out
• 6:48
  there.
• 6:48
  Thank
• 6:48
  you.