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Locked Out: Alex’s CRA Refund Struggle | Edmonton News
Alex Pilon in Thunder Bay got a $24K tax refund deposit by mistake—before filing his taxes—and returned it immediately. Now, a year and a half later, his CRA account is locked, and he’s still waiting on the $3,300 he’s legally owed. Despite contacting CRA, spending hours on hold, and even reaching out to his MP, delays persist. Over 3,500 complaints surged last year, with CRA admitting staff shortages and backlogs are slowing things down. The Taxpayers’ Ombudsperson is stepping in to ensure fair recourse, but Alex feels stuck—waiting for his own money while the system seems to work against…
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