Latest / Something Extra / Mission-Driven Leadership w/ Chris Moore

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Mission-Driven Leadership w/ Chris Moore · Something Extra

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  Lisa Nichols: Chromosomes.
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  Lisa Nichols: Little strands of nucleic acids and proteins are the fundamental genetic instructions
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  Lisa Nichols: Before we get started, I'm excited to share that my book Something Extra launches
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  Lisa Nichols: your own something extra.
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  Lisa Nichols: Visit something extra book dot com to order your copy today.
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  Lisa Nichols: It's my pleasure to welcome Chris Moore on the show today.
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  Lisa Nichols: Chris is the vice president of information technology at United Sugar Producers
• 1:51
  Lisa Nichols: and Refiners Cooperative.
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  Lisa Nichols: Well, Chris Moore, welcome to the Something Extra podcast.
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  Chris Moore: Thank you.
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  Chris Moore: It's great to see you again.
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  Lisa Nichols: It's so good to see you too.
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  Lisa Nichols: I am so excited that we were able to make this work today.
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  Lisa Nichols: You and I always like to tell our listeners kinda how I meet my
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  Lisa Nichols: guests, but you and I know each other from your days at Bear.
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  Lisa Nichols: Yep.
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  Lisa Nichols: Yep.
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  Lisa Nichols: And Technology Partners has been yes.
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  Lisa Nichols: And Monsanto.
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  Lisa Nichols: Exactly.
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  Lisa Nichols: Long time.
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  Lisa Nichols: Yeah.
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  Lisa Nichols: I think we've been in, you know, Technology Partners, we've been in business for
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  Lisa Nichols: thirty one years, and I think we've done business with Monsanto for maybe
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  Lisa Nichols: twenty eight
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  Chris Moore: Right.
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  Lisa Nichols: Of that of those thirty one years.
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  Lisa Nichols: So it's been a
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  Chris Moore: long run.
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  Lisa Nichols: It's been a long run, and, we are just so appreciative
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  Lisa Nichols: of our partnership.
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  Lisa Nichols: And we've seen a lot of change, haven't we, Chris?
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  Chris Moore: Just a bit.
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  Lisa Nichols: Just a little bit of change.
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  Lisa Nichols: Well, I've got I've honestly, I've got pages and pages.
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  Lisa Nichols: Don't let that scare you.
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  Lisa Nichols: I've got pages and pages and pages of questions for you, but I do
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  Lisa Nichols: wanna start before we kinda start talking about career and all the wonderful
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  Lisa Nichols: things that you've been doing in technology.
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  Lisa Nichols: I'd love to talk about just growing up.
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  Lisa Nichols: Where did you grow up?
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  Chris Moore: Tell me
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  Lisa Nichols: I don't know I don't know anything about that.
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  Chris Moore: I'm a Saint Louis boy, so I grew up in Saint Louis.
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  Chris Moore: So, you know, I was born up in the Quad Cities in Iowa.
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  Chris Moore: My my parents were up there, but they moved back home, to St.
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  Chris Moore: Louis.
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  Chris Moore: My mom and her family are from St.
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  Chris Moore: Louis.
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  Chris Moore: I,
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  Chris Moore: you know, I I find I'm in the history so I'm kinda I find
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  Chris Moore: it interesting.
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  Chris Moore: My, on my mom's side, I I mean, it goes back to German immigrants,
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  Chris Moore: like, in the early eighteen hundreds.
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  Chris Moore: So we still have a family plot at one of the old cemeteries in
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  Chris Moore: Saint Louis, and you can, you know, kinda trace back the different, ancestors that
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  Chris Moore: came through.
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  Chris Moore: But, we moved back here when I was three, so grew up in Saint
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  Chris Moore: Louis in, Crestwood, Missouri.
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  Chris Moore: So in South County,
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  Chris Moore: you know, this is Saint Louis show.
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  Chris Moore: So Lindbergh High School grad,
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  Chris Moore: and, then went to school at Ralla.
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  Chris Moore: Now it's called University of Missouri Science and Technology,
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  Chris Moore: and, MBA at, UMSL and started consulting in
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  Chris Moore: in Saint Louis.
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  Chris Moore: So I'm a I'm a Saint Louis guy.
• 4:00
  Lisa Nichols: It's a great city, isn't it, Chris?
• 4:02
  Chris Moore: Yeah.
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  Chris Moore: I love Saint Louis.
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  Chris Moore: Yeah.
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  Lisa Nichols: We do too.
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  Lisa Nichols: We're not from Saint Louis.
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  Lisa Nichols: We Greg and I both grew up in Kentucky.
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  Lisa Nichols: But upon graduation, we were recruited by McDonnell Douglas, and that's what moved
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  Lisa Nichols: us here.
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  Lisa Nichols: And I will be honest with you.
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  Lisa Nichols: When we got here, we're like, yeah, we may be here for three years.
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  Chris Moore: Yeah.
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  Chris Moore: Right.
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  Lisa Nichols: And then move somewhere else.
• 4:22
  Chris Moore: Yeah.
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  Chris Moore: Yeah.
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  Chris Moore: And I never moved.
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  Chris Moore: Did you find it hard,
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  Chris Moore: kinda acclimating it for a lot of people do.
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  Chris Moore: It's it's kind of a you know, a lot of people are from here.
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  Chris Moore: They've got roots.
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  Chris Moore: They've got their friends.
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  Chris Moore: So sometimes it's hard for people to kinda get started here.
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  Lisa Nichols: I have heard that from other people.
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  Lisa Nichols: I have heard that from other people.
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  Lisa Nichols: I don't know.
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  Lisa Nichols: Greg and I were just, I guess, so blessed.
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  Lisa Nichols: And when we started at McDonnell Douglas, and then I was in my master's
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  Lisa Nichols: at SLU, he was in his master's at WashU, so we had that.
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  Lisa Nichols: And then we were very involved in our church, so we had a community
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  Lisa Nichols: there.
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  Lisa Nichols: And then with our McDonnell Douglas family, I mean, I don't know.
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  Lisa Nichols: I mean, we found it very welcoming, and we love you know, it's got
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  Lisa Nichols: everything.
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  Lisa Nichols: It truly it has everything.
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  Lisa Nichols: It's got sports.
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  Lisa Nichols: It's got culture.
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  Chris Moore: It does.
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  Chris Moore: Yeah.
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  Chris Moore: Bit of everything.
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  Chris Moore: Good outdoor stuff.
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  Chris Moore: Yeah.
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  Chris Moore: All all kind just gets a little hot in the summer, but, you know,
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  Chris Moore: but
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  Lisa Nichols: you're from Kentucky.
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  Lisa Nichols: Yes.
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  Lisa Nichols: I know.
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  Lisa Nichols: It gets hot in Kentucky too.
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  Lisa Nichols: Right?
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  Lisa Nichols: So well, why don't you like, okay.
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  Lisa Nichols: So, like, you've been a technologist.
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  Lisa Nichols: We're gonna talk a lot about that.
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  Lisa Nichols: But was there somebody in your early years, Chris?
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  Lisa Nichols: I mean, where did that passion where did that love come from?
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  Lisa Nichols: And I I would love to hear maybe it was a teacher in school.
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  Lisa Nichols: I mean, where what was that precipice for you to say,
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  Lisa Nichols: I think I want a career in technology?
• 5:39
  Chris Moore: Do you know IT?
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  Chris Moore: Yeah.
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  Chris Moore: You know, well, it was a couple people I would say.
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  Chris Moore: So, so I'm a mechanical engineer by training.
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  Chris Moore: So that's what I went to Rolla for.
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  Chris Moore: And, you know, in my classes, I I guess I just I always had
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  Chris Moore: an affinity for more of the automation programming side.
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  Chris Moore: So, we did Fortran as mechanical engineers.
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  Chris Moore: I I think they still do some of that, you know, today.
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  Chris Moore: But, you know, I had Infiniti for that.
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  Chris Moore: And then, my first internship was was with factory automation.
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  Chris Moore: So doing PLC programming,
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  Chris Moore: HMI, and I I just I just really liked it.
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  Chris Moore: You know, it was just something that you could you could do something and
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  Chris Moore: see the results right away.
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  Chris Moore: You know, I would say probably the reason why I landed in IT as
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  Chris Moore: a career would be my wife, to be honest with you.
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  Chris Moore: So, we started dating in, in college at
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  Chris Moore: Rolla And, we wanted to be together, you know, after that.
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  Chris Moore: And she was, one of her dreams was to work for Accenture.
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  Chris Moore: So she was in engineering management and she wanted to be in the consulting
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  Chris Moore: lifestyle.
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  Chris Moore: So I said, sure.
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  Chris Moore: I'll I'll interview with them as well.
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  Chris Moore: And, you know, it just it just kinda clicked as I talked with them.
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  Chris Moore: I just fell in love with the idea of, you know, traveling places.
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  Chris Moore: You know, again, seeing those results, you you know, you you design something, you
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  Chris Moore: put it in place, you get to see it right away.
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  Chris Moore: And, and that's where and and that's that's how it happened.
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  Chris Moore: So that's how we got our start, and, that's the reason why I moved
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  Chris Moore: nineteen.
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  Lisa Nichols: I love that.
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  Lisa Nichols: Well and it's a great place to start.
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  Lisa Nichols: I love I oh my goodness.
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  Lisa Nichols: Some of the
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  Lisa Nichols: best leaders I know, seriously, Chris started, like, the centers
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  Lisa Nichols: of the world.
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  Lisa Nichols: Like Yeah.
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  Lisa Nichols: I think and I tell young people, it's just like with accounting.
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  Lisa Nichols: I was an accounting major, and I did corporate accounting for the Dallas.
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  Lisa Nichols: But I said, if you really are wanting to go that track,
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  Lisa Nichols: there's nothing like working for an or a Deloitte
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  Lisa Nichols: or in a really because you get to see across
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  Lisa Nichols: many different sectors and industries.
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  Lisa Nichols: Right?
• 7:46
  Lisa Nichols: Yeah.
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  Lisa Nichols: You get to see lots of different leadership styles, lots of different challenges.
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  Lisa Nichols: Right?
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  Lisa Nichols: Because every client has different challenges.
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  Lisa Nichols: Yeah.
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  Lisa Nichols: So
• 7:54
  Chris Moore: Yeah.
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  Chris Moore: And I would I would say the other thing, you just you you learn
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  Chris Moore: a methodology.
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  Chris Moore: You know, that, like, you you learn how to I mean, you know, it's
• 8:01
  Chris Moore: we we would always joke it's almost like brainwashing in a sense.
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  Chris Moore: You know, with Accenture, it was four weeks in the office where everybody learned,
• 8:09
  Chris Moore: you know, basic.
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  Chris Moore: At the time, it was c programming.
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  Chris Moore: But then you go Accenture had a a college campus up in Saint Charles,
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  Chris Moore: Illinois just outside Chicago, and, you were kind of indoctrinated.
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  Chris Moore: You know, they brought they brought, you know,
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  Chris Moore: new recruits from all over the world, and you learn their methodology.
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  Chris Moore: How about how how to go about it, kind of the culture, lifestyle.
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  Chris Moore: And, yeah, it's just served me well.
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  Chris Moore: I just, you know, just kinda early on just kinda teaches you how to
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  Chris Moore: how to engage in a project, drive things.
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  Chris Moore: And, yeah, there's no substitute.
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  Chris Moore: I I I recommend that to people all the time as well if they
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  Chris Moore: wanna get into this line of work.
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  Chris Moore: It's a great place to start.
• 8:45
  Lisa Nichols: I agree.
• 8:46
  Lisa Nichols: I agree.
• 8:47
  Lisa Nichols: Well, tell me this.
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  Lisa Nichols: Were there some like, early in your career, we're gonna get into what you've
• 8:54
  Lisa Nichols: done.
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  Lisa Nichols: But are there some, like, people that stood out to you, Chris,
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  Lisa Nichols: like mentors?
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  Lisa Nichols: Because, you you know, we talk about mentorship is so important.
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  Lisa Nichols: I always say you need to be mentoring someone, and you need to men
• 9:06
  Lisa Nichols: you need to be mentoring somebody, and you need to be mentored because we
• 9:10
  Lisa Nichols: never reach the summit.
• 9:11
  Lisa Nichols: Right?
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  Lisa Nichols: There's always a next level of leadership.
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  Lisa Nichols: Were there some particular people that really stood out to you that were influential
• 9:19
  Lisa Nichols: in your career?
• 9:20
  Chris Moore: Yeah.
• 9:20
  Chris Moore: I would say, I mean, quite a quite a few.
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  Chris Moore: I you know, and the one I was thinking about this because I know
• 9:24
  Chris Moore: you asked about these questions on this pipe.
• 9:26
  Chris Moore: I, you know, I have to tell you, you know, honestly, I would say
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  Chris Moore: I have learned something from every leader that I've worked for, you know,
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  Chris Moore: whether it's something I don't wanna do, you know, as a leader or
• 9:39
  Chris Moore: but, you know, in many cases, you know, kinda snippets.
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  Chris Moore: Everybody's got something to kinda kinda add.
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  Chris Moore: But I would say, you know, the the big ones.
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  Chris Moore: I mean, I start with, you know, Mark Jordan.
• 9:48
  Chris Moore: I I think you're, doing him well.
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  Chris Moore: And, you know, I think early on, you know, Mark was a believer in
• 9:54
  Chris Moore: me.
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  Chris Moore: He really gave me opportunities.
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  Chris Moore: I would say that's that's something that, you know, really resonates with me with
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  Chris Moore: with the mentors I've had is, you know, not only did they give you
• 10:03
  Chris Moore: advice and kind of sound bite forms so you could remember
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  Chris Moore: it and it, you know, it made sense.
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  Chris Moore: It was practical.
• 10:10
  Chris Moore: But they, but they believed in you.
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  Chris Moore: You know, they gave you a chance.
• 10:13
  Chris Moore: So, you know, Mark was one of those that early on my career, you
• 10:17
  Chris Moore: know, really gave me a chance to do more.
• 10:19
  Chris Moore: And, you know, it was clearly believed in me.
• 10:21
  Chris Moore: It was, you know, it was great.
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  Chris Moore: I mean, Aldo Noceda is another one.
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  Chris Moore: Believed in me in opportunities.
• 10:27
  Chris Moore: Jim's I know you're a friend of Jim Swanson.
• 10:29
  Chris Moore: Jim, the same.
• 10:30
  Chris Moore: I mean, I, you know, I could go on.
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  Chris Moore: But,
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  Chris Moore: that's what's really, you know, really resonated, you know, with me, you know, you
• 10:36
  Chris Moore: know, from all the all the people I've worked with and mentors.
• 10:39
  Chris Moore: But, there's a long list of many of them I still, you know, is
• 10:42
  Chris Moore: still in contact with today for their for their advice.
• 10:45
  Lisa Nichols: And you could pick up the phone, Chris.
• 10:47
  Chris Moore: Yeah.
• 10:47
  Chris Moore: Exactly.
• 10:48
  Lisa Nichols: And call any of them.
• 10:49
  Lisa Nichols: Right?
• 10:49
  Lisa Nichols: You know, and they would be willing to to lean in and to to
• 10:53
  Lisa Nichols: speak into whatever challenge you're going through.
• 10:56
  Lisa Nichols: Yeah.
• 10:56
  Lisa Nichols: I I'm the same way.
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  Lisa Nichols: I mean, I could I could name them, for you.
• 11:00
  Lisa Nichols: But, it's so important, and I just I want our listeners
• 11:04
  Lisa Nichols: just to understand that you never get to the point where
• 11:08
  Lisa Nichols: you don't need somebody like that in your life.
• 11:11
  Lisa Nichols: And if you have been mentored and you've got these people that
• 11:15
  Lisa Nichols: saw something in you and called that out and gave you
• 11:19
  Lisa Nichols: a chance, we need to be doing the same thing for others.
• 11:23
  Chris Moore: Yeah.
• 11:24
  Chris Moore: Absolutely.
• 11:25
  Chris Moore: You know, and I I know we we've caught up before this, so you
• 11:27
  Chris Moore: you you kinda know it.
• 11:28
  Chris Moore: I, you know, I recently made a change, you know, with companies, and
• 11:33
  Chris Moore: that was a big change for me.
• 11:35
  Chris Moore: I mean, I was with Monsanto Bayer for twenty years.
• 11:38
  Chris Moore: And, you know, just the idea of looking for something and, you know, just,
• 11:42
  Chris Moore: you know, just kinda regain that confidence and how to go about it.
• 11:47
  Chris Moore: I mean, it's a real asset to have people that, you know, you can
• 11:51
  Chris Moore: again, you just call and they pick up the phone.
• 11:53
  Chris Moore: They give you advice.
• 11:55
  Chris Moore: And I remember that's and even they'll connect you with new people that do
• 11:58
  Chris Moore: the same.
• 11:59
  Chris Moore: You just grow the network.
• 12:00
  Chris Moore: But I I remember that from the conversations with several people as they talked
• 12:03
  Chris Moore: about how, you know, they just wanna give back because people were so gracious
• 12:08
  Chris Moore: with their time and and just advice and connections and anything.
• 12:11
  Chris Moore: And, and yet something, you know, when you go through some you know, when
• 12:15
  Chris Moore: you're looking for something that's really new and challenging and and you get that,
• 12:18
  Chris Moore: it's it it really hits home that, yeah, you gotta do that for other
• 12:21
  Chris Moore: people too.
• 12:21
  Chris Moore: It's it's, it's it's needed.
• 12:24
  Lisa Nichols: It's a gift.
• 12:24
  Lisa Nichols: We need one another.
• 12:25
  Lisa Nichols: That's what I always say.
• 12:26
  Lisa Nichols: We were never meant to do this life alone.
• 12:29
  Lisa Nichols: Exactly.
• 12:31
  Lisa Nichols: Alright.
• 12:31
  Lisa Nichols: Well, very good.
• 12:32
  Lisa Nichols: I love all of that.
• 12:34
  Lisa Nichols: You know, how would you so so you did.
• 12:37
  Lisa Nichols: You spent twenty years twenty years at Mont Saint Aubert.
• 12:42
  Lisa Nichols: You also spent some time in Singapore
• 12:44
  Chris Moore: Yes.
• 12:45
  Lisa Nichols: In Pacific Asia.
• 12:47
  Lisa Nichols: What, tell me what you did there.
• 12:50
  Lisa Nichols: What were you what were you sent there to do?
• 12:53
  Chris Moore: Yeah.
• 12:53
  Lisa Nichols: And then what did you learn?
• 12:55
  Lisa Nichols: Because I bet you learned a lot.
• 12:56
  Lisa Nichols: I bet your perspective broadened a little bit, Chris.
• 12:59
  Chris Moore: Do you like that to say?
• 13:00
  Chris Moore: Yeah.
• 13:01
  Chris Moore: I it was one of those kinda life changing moment.
• 13:05
  Chris Moore: You you know, you just you learn so much.
• 13:07
  Chris Moore: I you know, I would say first off, just going on a sign and
• 13:11
  Chris Moore: and my family went with me.
• 13:13
  Chris Moore: My kids at the time were eight and five.
• 13:15
  Chris Moore: And just going through that together, it it just,
• 13:19
  Chris Moore: you know, it's it's stressful because, you know, new place, you got, you know,
• 13:23
  Chris Moore: everybody's going through a different thing, whether it's new school, new friends, you know,
• 13:27
  Chris Moore: new new job.
• 13:28
  Chris Moore: But, you know, you you work through it together.
• 13:31
  Chris Moore: And it does just helps you I mean, it just grows you as a
• 13:35
  Chris Moore: person.
• 13:35
  Chris Moore: You can you can handle more.
• 13:37
  Chris Moore: You learn things and, you know, I I think we got a lot closer
• 13:40
  Chris Moore: as a family too going going through it.
• 13:43
  Chris Moore: But I was I was sent over to lead, our IT department for Asia
• 13:47
  Chris Moore: Pacific.
• 13:48
  Chris Moore: It kinda started small, you know, not to bore you with the details, but,
• 13:51
  Chris Moore: you know, at the time, Monsanto had three Asia regions.
• 13:55
  Chris Moore: We had
• 13:57
  Chris Moore: Southeast Asia, which was Singapore, Thailand,
• 14:01
  Chris Moore: Indonesia.
• 14:02
  Chris Moore: We had India.
• 14:04
  Chris Moore: India and Pakistan was second, and then China was the third.
• 14:07
  Chris Moore: So I came over to lead the Southeast Asia, IT department,
• 14:12
  Chris Moore: from Singapore.
• 14:13
  Chris Moore: The previous lead had left.
• 14:14
  Chris Moore: They need a new leader.
• 14:16
  Chris Moore: Again, you know, people saw something in me and wanted to take a chance.
• 14:20
  Chris Moore: This was Rick Pulaski.
• 14:21
  Chris Moore: I don't know if you know Rick, but, you know, he recommended me.
• 14:24
  Chris Moore: And,
• 14:25
  Chris Moore: so I went over there and, and really my responsibilities grew.
• 14:29
  Chris Moore: So, eventually, I took over all of Asia, all all
• 14:33
  Chris Moore: IT for all the Asia departments.
• 14:36
  Chris Moore: You know, as far as as far as learning, I you know, it was
• 14:39
  Chris Moore: it was really a CIO position.
• 14:41
  Chris Moore: You know?
• 14:42
  Chris Moore: So, it was a fantastic opportunity because, you know, we relied
• 14:46
  Chris Moore: on the shared services from Monsanto IT, but you were
• 14:50
  Chris Moore: you know, it was a fourteen hour time difference.
• 14:52
  Chris Moore: You were on your own pretty much.
• 14:54
  Chris Moore: And we had a whole host of challenges that were different than what, you
• 14:58
  Chris Moore: know, we were facing other parts of the the world.
• 15:01
  Chris Moore: So, it was all in.
• 15:02
  Chris Moore: It was help desk, infrastructure.
• 15:05
  Chris Moore: We implement CRM systems, ERP.
• 15:09
  Chris Moore: I also had, the shared services.
• 15:11
  Chris Moore: We had to follow the sun method on support.
• 15:13
  Chris Moore: So, you know, eventually, I had, oversight of our shared services
• 15:18
  Chris Moore: center in Bangalore.
• 15:20
  Chris Moore: But, yeah, I mean, where do I begin?
• 15:23
  Chris Moore: You know, tech professionally, it was great because just leadership and development,
• 15:27
  Chris Moore: working with other cultures.
• 15:29
  Chris Moore: I think that was a huge learning for me and, you know, just,
• 15:33
  Chris Moore: you know, where people are the same and maybe where they think different and,
• 15:36
  Chris Moore: you know, how you how you understand that or work with that.
• 15:40
  Chris Moore: You know, I think,
• 15:43
  Chris Moore: my gosh, new technologies.
• 15:44
  Chris Moore: I I I would also say, you know, really probably the biggest thing, that's
• 15:49
  Chris Moore: really where I kinda fell in love with with what Monsanto did and and
• 15:52
  Chris Moore: then Bayer in the in the ag side because, I had the opportunity
• 15:56
  Chris Moore: to go out in the field and visit with our sales teams and others,
• 16:01
  Chris Moore: you know, really sit in the living rooms of farmers, you know, across Southeast
• 16:05
  Chris Moore: Asia, India, and just see what we do as a company.
• 16:09
  Chris Moore: And, you know, and and and what we did was really I mean, it
• 16:12
  Chris Moore: was a game changer for them, you know, the quality seed that they were
• 16:15
  Chris Moore: using to make a living with.
• 16:17
  Chris Moore: And that's that's you know, I tell people that's probably the biggest thing I
• 16:20
  Chris Moore: took away from it is just, you know, how IT really enables
• 16:24
  Chris Moore: supports a business, how much it's needed, and how much fun it can
• 16:28
  Chris Moore: be.
• 16:28
  Chris Moore: You know, if you really get more, you know I mean, IT IT
• 16:32
  Chris Moore: is fun, but, you know, to me it's more fun to understand what your
• 16:35
  Chris Moore: business is doing and how can you help make those
• 16:37
  Lisa Nichols: steps.
• 16:38
  Lisa Nichols: Connect it to the vision and the mission.
• 16:40
  Lisa Nichols: Right?
• 16:40
  Lisa Nichols: And you were able to do that when you saw the farmers.
• 16:43
  Lisa Nichols: Yeah.
• 16:43
  Lisa Nichols: Yeah.
• 16:44
  Lisa Nichols: I've always I I just I remember just learning, you know,
• 16:48
  Lisa Nichols: that the mission was to feed the world.
• 16:50
  Lisa Nichols: And I'm like, what better mission could you have than
• 16:54
  Lisa Nichols: that?
• 16:55
  Lisa Nichols: Right?
• 16:55
  Lisa Nichols: You know, that's what can get you up out of bed in the mornings,
• 16:59
  Lisa Nichols: I think.
• 16:59
  Lisa Nichols: So
• 17:00
  Chris Moore: Yeah.
• 17:01
  Chris Moore: We had one, you know, just to fill you in my probably the the
• 17:03
  Chris Moore: key projects.
• 17:04
  Chris Moore: One of the one of the ones I'm really proud of.
• 17:07
  Chris Moore: We call it,
• 17:09
  Chris Moore: well, it's for a smallholder farmer population.
• 17:13
  Chris Moore: So, we call it FarmRise, as a solution.
• 17:16
  Chris Moore: It's still in use today by by Bayer, but, you know, the basic idea
• 17:19
  Chris Moore: was we were offering a a pretty high quality seed to
• 17:24
  Chris Moore: farmers.
• 17:24
  Chris Moore: And these are smallholder farmers.
• 17:26
  Chris Moore: So they're farming two hectares.
• 17:27
  Chris Moore: It's like two football fields put together.
• 17:29
  Chris Moore: That's it.
• 17:31
  Chris Moore: And, you know, the one of the challenges in that part of the world
• 17:34
  Chris Moore: is, you know, they, you know, maybe they have access to high quality
• 17:39
  Chris Moore: seed, but they don't necessarily have access to the equipment, you know, to to
• 17:43
  Chris Moore: cultivate it, you know, optimally.
• 17:46
  Chris Moore: But they also don't have the information to cultivate optimally.
• 17:50
  Chris Moore: So, you know, one example, one thing is, you know, farmers
• 17:54
  Chris Moore: in that part of the world just through traditions, they space their rows a
• 17:58
  Chris Moore: certain way.
• 17:59
  Chris Moore: Well, with modern genetics, you, you know, you might need to increase the rows.
• 18:03
  Chris Moore: You can get or or or actually, you know, narrow the rows.
• 18:06
  Chris Moore: You can get more more output.
• 18:08
  Lisa Nichols: Yeah.
• 18:09
  Lisa Nichols: Mhmm.
• 18:09
  Chris Moore: And they don't, you know, they wouldn't know that.
• 18:11
  Chris Moore: They would follow tradition.
• 18:12
  Chris Moore: So one of the, one of the the things that we launched was FarmRise,
• 18:15
  Chris Moore: and this was an information service where we actually,
• 18:20
  Chris Moore: reached out to growers and subscribe them.
• 18:22
  Chris Moore: Ultimately, we reached about four million, smallholder farmers while I was
• 18:26
  Chris Moore: there.
• 18:27
  Chris Moore: But it it reached out and it it it connected with them at key
• 18:31
  Chris Moore: times in the growing season.
• 18:33
  Chris Moore: You know, it gave them economic advice.
• 18:36
  Chris Moore: It was a big one for us because it started to collect more information
• 18:39
  Chris Moore: on our growers, you know, who they were and what they were doing.
• 18:43
  Chris Moore: And, it was an avenue for us to market to them, you know, to
• 18:47
  Chris Moore: help them form them for over products.
• 18:49
  Chris Moore: But it was just a real enriching project.
• 18:52
  Chris Moore: You know, you got out and and could see how this would be of
• 18:54
  Chris Moore: value.
• 18:55
  Chris Moore: You know, we delivered it.
• 18:56
  Chris Moore: We got into actual, branding of of the of the
• 19:01
  Chris Moore: platform itself.
• 19:02
  Chris Moore: And, you know, just a testament to the work that the team did.
• 19:05
  Chris Moore: It's it's still on use today, but it's evolved, but it's, you know, it's
• 19:09
  Chris Moore: still still part of the portfolio.
• 19:10
  Chris Moore: So
• 19:11
  Lisa Nichols: How was that delivered to the farmer, Chris?
• 19:13
  Lisa Nichols: Was that
• 19:14
  Chris Moore: Yeah.
• 19:14
  Lisa Nichols: Through mobile?
• 19:15
  Chris Moore: Yeah.
• 19:16
  Chris Moore: And at this time, mobile was mostly feature phones.
• 19:18
  Chris Moore: So this would have been in twenty thirteen.
• 19:21
  Chris Moore: So, you know, your Nokia's and things like that.
• 19:23
  Chris Moore: Now one of the issues, you know, this is one of the things with
• 19:25
  Chris Moore: IT.
• 19:25
  Chris Moore: You gotta understand your user base.
• 19:27
  Chris Moore: And, you know, at that time, and I think it's improving, but, in
• 19:31
  Chris Moore: the farming population, literacy was, you know, was was low.
• 19:36
  Chris Moore: So a lot of the interaction was actually, voice recordings,
• 19:41
  Chris Moore: interactive voice recordings where Okay.
• 19:42
  Chris Moore: You know, people could prompt back and forth, to get advice.
• 19:46
  Chris Moore: But we did we did get into text messages as well, but it was
• 19:49
  Chris Moore: all connected to a content management system that could give give the
• 19:53
  Chris Moore: advice and collect some information on people.
• 19:56
  Lisa Nichols: That's so awesome.
• 19:57
  Lisa Nichols: I love that.
• 19:58
  Lisa Nichols: Well, let me let me ask you one more question.
• 20:00
  Lisa Nichols: Then we do need to take a quick break, and we'll get into some
• 20:03
  Lisa Nichols: other things here.
• 20:05
  Lisa Nichols: But,
• 20:06
  Lisa Nichols: I mean, you've led talent and especially, like, there, you know, when you were,
• 20:11
  Lisa Nichols: in Singapore, I mean, you had different cultures and things like that.
• 20:15
  Lisa Nichols: I mean, the thing is with Monsanto Bear, it is a
• 20:19
  Lisa Nichols: global organization.
• 20:21
  Lisa Nichols: Right?
• 20:21
  Lisa Nichols: Yep.
• 20:21
  Lisa Nichols: So So you got people from all cultures.
• 20:23
  Lisa Nichols: How how have you really, nurtured the
• 20:27
  Lisa Nichols: talent on your teams, Chris?
• 20:30
  Lisa Nichols: I mean, what what are some of those leadership principles that you've
• 20:34
  Lisa Nichols: employed to to make the team feel engaged and empowered
• 20:39
  Lisa Nichols: and motivated?
• 20:40
  Lisa Nichols: Can you talk speak to that a little bit?
• 20:42
  Lisa Nichols: I think that'll help our listeners.
• 20:44
  Chris Moore: Yeah.
• 20:45
  Chris Moore: Sure.
• 20:45
  Chris Moore: Yeah.
• 20:45
  Chris Moore: Yeah.
• 20:46
  Chris Moore: You know, I think, you know, the big things that I could summarize is,
• 20:50
  Chris Moore: you know, one is just keep it keep it focused on the mission, which
• 20:53
  Chris Moore: goes back to what does the company do?
• 20:55
  Chris Moore: What are its objectives?
• 20:57
  Chris Moore: How can we make them successful?
• 20:59
  Chris Moore: And, you know, you have to, you know, I I strive to bring
• 21:03
  Chris Moore: that to my team so that they they see that, they understand it.
• 21:08
  Chris Moore: You create opportunities for them to interact with business people because, you know, no
• 21:12
  Chris Moore: one wants to hear one person talk all the time.
• 21:14
  Chris Moore: Right?
• 21:14
  Chris Moore: It's it it can be more impactful to hear it, to see it, you
• 21:17
  Chris Moore: know, take them out and see things.
• 21:20
  Chris Moore: But but get them to love the mission.
• 21:22
  Chris Moore: I mean, that's, you know, the that's, you know, one of the key things.
• 21:26
  Chris Moore: I would say that, you know, the other things would be just transparency.
• 21:29
  Chris Moore: So, you know, just really being transparent about what's important,
• 21:34
  Chris Moore: constant communication, how are we doing, where do we need to
• 21:38
  Chris Moore: improve, you know.
• 21:39
  Chris Moore: I mean, you need to support people, but don't sugarcoat things either.
• 21:42
  Chris Moore: You know, that's one of the things as I think to be an effective
• 21:45
  Chris Moore: leader, you know, really fulfill a mission.
• 21:47
  Chris Moore: You gotta set the bar pretty high.
• 21:49
  Chris Moore: You know?
• 21:50
  Chris Moore: So,
• 21:51
  Chris Moore: and that's one of the things, you know, as I as I coach leaders
• 21:54
  Chris Moore: is, you know, don't be afraid to to push.
• 21:56
  Chris Moore: I mean, you need to support people and you need to give them the,
• 21:59
  Chris Moore: you know, the opportunity to try things, the freedom.
• 22:02
  Chris Moore: You know, they're gonna make mistakes and that's okay.
• 22:04
  Chris Moore: But you have to set the you have to set the bar pretty high
• 22:07
  Chris Moore: of what you're what you're looking for.
• 22:08
  Chris Moore: And, you know, if you can do that tied to a mission, transparent with
• 22:11
  Chris Moore: where you're at, and just keep that spirit.
• 22:14
  Chris Moore: You know, it's it's a it's a working team, you know, so keep up
• 22:17
  Chris Moore: the camaraderie and make sure everybody knows that it's expected that you,
• 22:21
  Chris Moore: you know, are gonna collaborate with your teammates, you know, to achieve that result.
• 22:26
  Chris Moore: That, at least from my perspective, has been something that's really helped with the
• 22:29
  Chris Moore: teams and what I strive for.
• 22:31
  Lisa Nichols: Right.
• 22:31
  Lisa Nichols: Well, you've been successful at it.
• 22:33
  Lisa Nichols: Well, we do need to take a quick break, and we'll be right back
• 22:35
  Lisa Nichols: with Chris Moore on the Something Extra podcast.
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• 23:08
  Lisa Nichols: Welcome back, everyone, to the Something Extra podcast with Chris Moore.
• 23:12
  Lisa Nichols: We've been having a fun time talking about technology and team building
• 23:16
  Lisa Nichols: and high performance, teams and global,
• 23:20
  Lisa Nichols: companies, just all kinds of wonderful things.
• 23:25
  Lisa Nichols: Chris, one thing in technology is that technology
• 23:29
  Lisa Nichols: is changing at a very rapid pace right now.
• 23:33
  Lisa Nichols: Right?
• 23:34
  Lisa Nichols: And, what you know, for you and I'm just gonna I don't wanna
• 23:38
  Lisa Nichols: put words in your mouth.
• 23:39
  Lisa Nichols: What are the big emerging technologies that everybody's thinking
• 23:43
  Lisa Nichols: about right now?
• 23:45
  Chris Moore: Yeah.
• 23:45
  Chris Moore: AI.
• 23:46
  Chris Moore: AI.
• 23:46
  Chris Moore: AI.
• 23:47
  Chris Moore: Right?
• 23:47
  Chris Moore: I'm sure
• 23:48
  Lisa Nichols: you hear that a lot.
• 23:49
  Lisa Nichols: Yes.
• 23:50
  Chris Moore: There's the buzz,
• 23:52
  Chris Moore: which, you know, which is great.
• 23:53
  Chris Moore: I you know, I was actually listening to some of your podcast before this.
• 23:56
  Chris Moore: I think your last guest was talking about it as well.
• 23:59
  Chris Moore: And,
• 24:01
  Chris Moore: you know, it's one of those things.
• 24:02
  Chris Moore: I mean, the the the thing with technology, there's always a high curve and
• 24:05
  Chris Moore: and, and buzz, you know.
• 24:07
  Chris Moore: So you have to kinda weed through that.
• 24:10
  Chris Moore: But I do think I can tell you with my current company, you know,
• 24:13
  Chris Moore: we actually, we see a lot of potential for it because, one of
• 24:17
  Chris Moore: the things that that I find really exciting is you you think about a
• 24:20
  Chris Moore: business, you know, you know, or a function within a larger company
• 24:25
  Chris Moore: and the work that they they do, there is still so much
• 24:29
  Chris Moore: manual work that people are doing.
• 24:31
  Chris Moore: And I'm talking like, you know, manual manual, like putting information in
• 24:35
  Chris Moore: PowerPoints to share with customers, you know, distributors,
• 24:39
  Chris Moore: Excel analysis, interpreting results.
• 24:43
  Chris Moore: And you look at some of the things that you can do with with
• 24:46
  Chris Moore: AI just to just to knock that out.
• 24:48
  Chris Moore: And and some of this some of this is new.
• 24:50
  Chris Moore: Some of it's not.
• 24:51
  Chris Moore: It's kind of the it's just the evolution.
• 24:53
  Chris Moore: You know, I remember RPA.
• 24:55
  Chris Moore: We were doing some cool things with that just to help automate task.
• 24:58
  Chris Moore: But, no.
• 24:59
  Chris Moore: I think the really promising thing is just the intelligence behind it to to
• 25:02
  Chris Moore: take that automation to a to a next level.
• 25:06
  Chris Moore: Because for us, you know, I, you know, I mean, we're a we're a
• 25:08
  Chris Moore: small company.
• 25:09
  Chris Moore: So so, so I'm the CIO with United Sugar Producers and Refiners.
• 25:14
  Chris Moore: And, we have a we have a lean organization,
• 25:17
  Chris Moore: and we need to get the most out of every person.
• 25:19
  Chris Moore: And Yes.
• 25:21
  Chris Moore: You know, just just the the day to day task
• 25:25
  Chris Moore: take up so much time.
• 25:26
  Chris Moore: I that I think is the real potential, that we see at least for
• 25:30
  Chris Moore: our company with that.
• 25:31
  Chris Moore: And, of course, you can extend that into insights, you know, pulling together data
• 25:35
  Chris Moore: and the insights that can come from that to actually guide those decisions, guide
• 25:38
  Chris Moore: automations.
• 25:40
  Chris Moore: It's just it's neat to see how it just continues to evolve, you know,
• 25:44
  Chris Moore: over time.
• 25:45
  Lisa Nichols: Yeah.
• 25:46
  Lisa Nichols: And, of course, you have to take measured risk, and you have to approach
• 25:49
  Lisa Nichols: it in the right way, Chris.
• 25:51
  Lisa Nichols: Mhmm.
• 25:51
  Lisa Nichols: But would you say to somebody that you gotta at least be
• 25:55
  Lisa Nichols: thinking about it?
• 25:57
  Lisa Nichols: I mean, it's not going away.
• 26:00
  Lisa Nichols: I mean, if you're not thinking about it
• 26:02
  Chris Moore: I if you're not thinking about it, I I you you're not gonna be
• 26:05
  Chris Moore: an IT leader for long.
• 26:06
  Chris Moore: I can tell you that.
• 26:07
  Chris Moore: I you know, every business leader that, you know, I've
• 26:11
  Chris Moore: I've been working with, you know, at least lately, it is on their mind.
• 26:15
  Chris Moore: I mean, you know you know, you can like it or not, but AI
• 26:19
  Chris Moore: is in the, you know, in the buzz sphere.
• 26:22
  Chris Moore: People are thinking about it.
• 26:24
  Chris Moore: Companies are really pointing to it as a way to save to save cost,
• 26:28
  Chris Moore: to optimize so they can do more things.
• 26:31
  Chris Moore: There was an article, I think, today in the Wall Street Journal about, you
• 26:35
  Chris Moore: know, how it's impacting, you know, new graduates' career
• 26:39
  Chris Moore: prospects.
• 26:40
  Chris Moore: So it it's, you know, it's having an impact.
• 26:42
  Chris Moore: It's it's there.
• 26:43
  Chris Moore: So you have to be thinking about it.
• 26:46
  Chris Moore: You know, as I, you know, as I was mentioned as I was making
• 26:50
  Chris Moore: a pivot, you know, into this new role, what I found is I talk
• 26:53
  Chris Moore: with different companies both, you know, from other CIOs to just learn
• 26:57
  Chris Moore: what they're focused on or what other companies are interested in.
• 27:00
  Chris Moore: You know, really, you know, I was focused on the mid market.
• 27:03
  Chris Moore: You know, it really came down to three things.
• 27:06
  Chris Moore: ERP, that's always gonna be key and, you know, there's a lot happening with
• 27:10
  Chris Moore: SAP and get to the latest version and technology.
• 27:14
  Chris Moore: Cybersecurity, which is, you know, has evolved and is, you know,
• 27:18
  Chris Moore: just as, well, riskier than ever.
• 27:21
  Chris Moore: Mhmm.
• 27:22
  Chris Moore: And part of that's because of AI that's that's used for cybersecurity attacks
• 27:26
  Chris Moore: and and AI itself.
• 27:28
  Chris Moore: You know, how can you really harness power of of the data that a
• 27:31
  Chris Moore: company has collected over the years, and use that to bring
• 27:35
  Chris Moore: efficiencies, identify opportunities,
• 27:38
  Chris Moore: you know, etcetera.
• 27:39
  Chris Moore: So I I think you have you have to or or, you know, you're
• 27:42
  Chris Moore: not gonna be an IT leader, you know, for long if you don't have
• 27:45
  Chris Moore: any intention on it.
• 27:46
  Lisa Nichols: Right.
• 27:47
  Lisa Nichols: Very good.
• 27:48
  Lisa Nichols: Well, you had talked about making the pivot to United Sugar's
• 27:52
  Lisa Nichols: production Producers and Refiners Cooperative.
• 27:56
  Lisa Nichols: For our listeners who don't know.
• 27:57
  Lisa Nichols: Because I know this because you've told me about this, and I was blown
• 28:01
  Lisa Nichols: away by it.
• 28:02
  Lisa Nichols: But tell our listeners, who are they, and what's the mission,
• 28:06
  Lisa Nichols: and what do you guys do?
• 28:07
  Lisa Nichols: And,
• 28:09
  Lisa Nichols: people people,
• 28:11
  Lisa Nichols: will be surprised at at how how much they're playing a part,
• 28:16
  Lisa Nichols: probably, and what they're eating every day.
• 28:18
  Chris Moore: Yeah.
• 28:19
  Chris Moore: That's right.
• 28:20
  Chris Moore: That's right.
• 28:21
  Chris Moore: So we are a marketing co op.
• 28:23
  Chris Moore: We're a co op of co ops is what our CEO would say.
• 28:27
  Chris Moore: So, we're a marketing co op that's owned by four agricultural
• 28:32
  Chris Moore: co ops.
• 28:33
  Chris Moore: And those co ops are are, have been formed by sugar
• 28:37
  Chris Moore: beet and sugarcane growers in the US.
• 28:40
  Chris Moore: And so they produce the crop.
• 28:42
  Chris Moore: They, they produce the sugar from that.
• 28:44
  Chris Moore: They mill it, refine it, and then our job is to get it from
• 28:48
  Chris Moore: them and to sell it, in the US.
• 28:52
  Chris Moore: And we supply a third of the sugar supply, in
• 28:56
  Chris Moore: the in the US.
• 28:57
  Chris Moore: So, a lot of our customers are food companies, that use
• 29:01
  Chris Moore: it in their processing.
• 29:02
  Chris Moore: And, you know, there's big ones like Pepsi.
• 29:04
  Chris Moore: There's, you know, smaller bakeries.
• 29:06
  Chris Moore: It's kinda all in between.
• 29:08
  Chris Moore: We do a lot of private label, sugar.
• 29:11
  Chris Moore: So we do private label for Walmart, Target, Aldi's, you name
• 29:15
  Chris Moore: it.
• 29:16
  Chris Moore: We have a few brands.
• 29:17
  Chris Moore: I don't know if you know any.
• 29:18
  Chris Moore: Imperial Sugar is, more of a southern brand.
• 29:23
  Chris Moore: American Crystal and more than North, but that's, you know, that's a smaller part
• 29:26
  Chris Moore: of our business, not more legacy.
• 29:29
  Chris Moore: But that's, that's what we do.
• 29:31
  Chris Moore: And, so our job is to get it, from the factories to distribute it.
• 29:35
  Chris Moore: So a lot of logistics planning and and customer relationship management
• 29:39
  Chris Moore: account planning with our accounts.
• 29:41
  Chris Moore: And then we manage the quality of that as as well in case there's
• 29:44
  Chris Moore: any issues with the shipments or whatnot.
• 29:46
  Chris Moore: We manage that for our members and and resolve that as quick as we
• 29:49
  Chris Moore: can.
• 29:49
  Lisa Nichols: Mhmm.
• 29:50
  Lisa Nichols: So if you wanna know more about that, Chris is the CIO,
• 29:55
  Lisa Nichols: so make sure you reach out to him on LinkedIn.
• 29:59
  Lisa Nichols: I've got a few more questions for you, and then we we're gonna talk
• 30:02
  Lisa Nichols: about something extra.
• 30:04
  Lisa Nichols: What would you say?
• 30:05
  Lisa Nichols: I mean, Chris, do you have some habits or some
• 30:09
  Lisa Nichols: rituals, daily rituals that you go through to help you
• 30:14
  Lisa Nichols: stay grounded as a leader?
• 30:16
  Chris Moore: Yeah.
• 30:17
  Chris Moore: I do.
• 30:18
  Chris Moore: I have a couple, actually.
• 30:19
  Chris Moore: So,
• 30:21
  Chris Moore: you know, I guess, on the on the day to day, I'll tell you
• 30:23
  Chris Moore: the, you know, you know, day to day, what really helps me is,
• 30:28
  Chris Moore: you know, I find that, you know, I like to exercise and that's kind
• 30:32
  Chris Moore: of one of the first things I try to it doesn't always happen, but
• 30:34
  Chris Moore: it's one of the first things in the morning because it'll never happen otherwise.
• 30:37
  Chris Moore: Something always, you know, gets in the way.
• 30:41
  Chris Moore: But, you know, after that, it's really, you know, grab you know, get
• 30:45
  Chris Moore: ready for the day, grab breakfast, and then get to work.
• 30:47
  Chris Moore: And, one of the things I like to do is just block the first
• 30:51
  Chris Moore: hour of my day for top priority.
• 30:54
  Chris Moore: That's that's what it is in my calendar.
• 30:55
  Chris Moore: And, you know, that's that's what I I wanna get get something
• 31:00
  Chris Moore: done, you know, in that first hour while I've got energy,
• 31:04
  Chris Moore: you know, before everything else kind of happens, you know Yes.
• 31:07
  Lisa Nichols: A lot.
• 31:09
  Chris Moore: You know, but the other thing I do that really helps me a lot
• 31:11
  Chris Moore: is, you know, once a week and usually it's Sundays.
• 31:15
  Chris Moore: I just like to take the time to just just kinda reflect on how
• 31:19
  Chris Moore: the week has gone.
• 31:21
  Chris Moore: Think about the positive things.
• 31:22
  Chris Moore: You know, that's really important both professionally and and in person.
• 31:25
  Chris Moore: You know, it's so easy to get hung up on, oh, I could've done
• 31:28
  Chris Moore: this better.
• 31:29
  Chris Moore: You know, this didn't go the way I wanted to.
• 31:30
  Chris Moore: But, you know, just really think about kind of small wins, you know, for
• 31:33
  Chris Moore: the for the week.
• 31:34
  Chris Moore: You know, just jot it down and it just I just find that really,
• 31:38
  Chris Moore: really helps me.
• 31:39
  Chris Moore: And then I, you know, I launch right from that and to it gives
• 31:41
  Chris Moore: me the energy to say, okay.
• 31:43
  Chris Moore: What's this next week looking like?
• 31:44
  Chris Moore: Let's plan it out.
• 31:45
  Chris Moore: And, I'm a big planner.
• 31:47
  Chris Moore: Usually, I use my calendars, my to do list.
• 31:49
  Chris Moore: So everything I plan on, I've got a slot for, try to get a
• 31:53
  Chris Moore: slot for during the week.
• 31:55
  Lisa Nichols: Mhmm.
• 31:56
  Lisa Nichols: Yeah.
• 31:56
  Lisa Nichols: Let me ask you this.
• 31:57
  Lisa Nichols: So I know you do that in your business.
• 31:59
  Lisa Nichols: Are you that way?
• 32:00
  Lisa Nichols: Are you that intentional with your family?
• 32:03
  Chris Moore: Yeah.
• 32:03
  Chris Moore: Yeah.
• 32:04
  Chris Moore: Yeah.
• 32:04
  Chris Moore: Absolute absolutely.
• 32:05
  Chris Moore: You know, not I mean, it's it's different.
• 32:07
  Chris Moore: Right?
• 32:08
  Chris Moore: I mean okay.
• 32:08
  Chris Moore: I, you know, I don't really run the family.
• 32:10
  Chris Moore: Right?
• 32:10
  Chris Moore: I I, I'm I'm a big part of the family, but, it's
• 32:15
  Chris Moore: different.
• 32:15
  Chris Moore: You know, I'm guiding a team here.
• 32:17
  Chris Moore: I would say in the family, it's it's more about, you know, I I'm
• 32:20
  Chris Moore: supporting them, you know, part of the family, you know, with
• 32:24
  Chris Moore: my kids, for example.
• 32:25
  Chris Moore: And my kids are are older now, so I've got a twenty one year
• 32:29
  Chris Moore: old that is a senior in college.
• 32:31
  Chris Moore: She's she's looking at law school next.
• 32:32
  Chris Moore: And then my, son's senior in high school.
• 32:35
  Chris Moore: He's looking at college next.
• 32:37
  Chris Moore: And, you know, it's pretty cool because they they've gotten to the point where
• 32:41
  Chris Moore: they they have an idea of kinda what they wanna do, at least, you
• 32:43
  Chris Moore: know, what next.
• 32:44
  Chris Moore: And, you know, they they seem pretty driven about it.
• 32:46
  Chris Moore: They're taking initiative.
• 32:48
  Chris Moore: It's more about kinda, you know, hey, let's, you know, kinda nudge them,
• 32:52
  Chris Moore: you know, get ideas in their heads, you know, all with the idea of,
• 32:56
  Chris Moore: you know, they're in control.
• 32:57
  Chris Moore: And, Yes.
• 32:59
  Chris Moore: You know, I I guess, you know, it's not that different, I guess, in,
• 33:02
  Chris Moore: you know, in the professional world.
• 33:03
  Chris Moore: Right?
• 33:03
  Chris Moore: I mean, when you have a when you have a team, it's, you know,
• 33:06
  Chris Moore: a lot of nudging, you get the ideas in their head, kinda guide.
• 33:09
  Chris Moore: I mean, that's, you know, someone's really invested in it.
• 33:11
  Chris Moore: It's, you know, that's that that's always the best.
• 33:16
  Chris Moore: But,
• 33:17
  Chris Moore: yeah, it's it's just a it's just a little bit it's a little bit
• 33:20
  Chris Moore: different, you know, on the professional version.
• 33:22
  Lisa Nichols: Of course.
• 33:22
  Lisa Nichols: A
• 33:22
  Chris Moore: lot of similarities.
• 33:23
  Chris Moore: But
• 33:24
  Lisa Nichols: Yes.
• 33:24
  Lisa Nichols: Of course.
• 33:25
  Lisa Nichols: Of course.
• 33:27
  Lisa Nichols: Tell me this.
• 33:28
  Lisa Nichols: Is there and and it may be that your exercise
• 33:32
  Lisa Nichols: I mean, what we see a lot,
• 33:36
  Lisa Nichols: Chris, is, like, burnout with leaders, you know, because
• 33:40
  Lisa Nichols: they're just giving, giving, giving so much.
• 33:42
  Lisa Nichols: Is there anything that you do, or is it the exercise that
• 33:47
  Lisa Nichols: really helps you stay,
• 33:50
  Lisa Nichols: focused and energized?
• 33:51
  Lisa Nichols: Or maybe it's taken in I love what you said that you take Sundays
• 33:56
  Lisa Nichols: to reflect.
• 33:57
  Lisa Nichols: And sometimes I feel like that, because I'm a big person
• 34:01
  Lisa Nichols: that says you gotta have that introspection time.
• 34:03
  Lisa Nichols: You gotta have a meeting with yourself sometimes.
• 34:06
  Chris Moore: Yeah.
• 34:07
  Lisa Nichols: And I think regular meetings with yourself are really healthy.
• 34:11
  Chris Moore: I I mean, that's helped me.
• 34:13
  Chris Moore: You know, I still do it.
• 34:15
  Chris Moore: You know, I started doing that.
• 34:16
  Chris Moore: I mean, you know, in in our careers, you know, we have challenging times,
• 34:20
  Chris Moore: you know, whether it's, you know, a work relationship or, you
• 34:24
  Chris Moore: know, something's going on with company or a project or whatnot.
• 34:27
  Chris Moore: I started doing that, then, and it's something I've kind of evolved.
• 34:31
  Chris Moore: It's helped me a lot.
• 34:32
  Chris Moore: But I'll I'll tell you probably, you know, the the biggest thing to keep
• 34:35
  Chris Moore: me grounded is, and and it's tough because life gets busy.
• 34:38
  Chris Moore: But, you know, I mean, spend spend time doing what you love to
• 34:43
  Chris Moore: do.
• 34:43
  Chris Moore: You know, I mean, that that's, you know, for me, you know, I love
• 34:47
  Chris Moore: being with my family.
• 34:48
  Chris Moore: You know, we like to travel.
• 34:50
  Chris Moore: You know, I I love being outside.
• 34:52
  Chris Moore: So I like to go fishing, you know, pick up the bike, go for
• 34:55
  Chris Moore: a ride, but, you know, play with the dogs, whatever it is, but just
• 34:59
  Chris Moore: just do something that you like to do because that, you know, and I
• 35:02
  Chris Moore: forget this was this was a mentor at some point.
• 35:04
  Chris Moore: I can't remember who told me this, because they just work with so many
• 35:08
  Chris Moore: people that I just, you know, really took a lot of what they said.
• 35:11
  Chris Moore: But it you know, you gotta you gotta have something something
• 35:15
  Chris Moore: else you can rely.
• 35:15
  Chris Moore: You know, it's not all about work.
• 35:17
  Chris Moore: I mean, you gotta have something you can you can go to to give
• 35:19
  Chris Moore: you give you some peace or just a break to Yeah.
• 35:22
  Chris Moore: Things in perspective.
• 35:24
  Lisa Nichols: I agree.
• 35:24
  Lisa Nichols: Sometimes I say, you know, just get a walk in the park.
• 35:28
  Lisa Nichols: Yeah.
• 35:29
  Lisa Nichols: Like you said, get out in nature.
• 35:30
  Lisa Nichols: I mean, it really anything to kind of shift your perspective
• 35:35
  Lisa Nichols: a little bit, you know, is really healthy, I think.
• 35:38
  Lisa Nichols: So
• 35:38
  Chris Moore: Yeah.
• 35:39
  Chris Moore: Yeah.
• 35:39
  Chris Moore: I think that's right.
• 35:40
  Chris Moore: I you know, and there's probably I've read some books on on this with
• 35:43
  Chris Moore: psychology per is that, you know, there's a lot of advice on just engage
• 35:47
  Chris Moore: the senses, you know, can help a lot because it just, you know, it
• 35:50
  Chris Moore: gets out of your you're in your head, you know, thinking about a problem
• 35:54
  Chris Moore: or, you know, a situation.
• 35:55
  Chris Moore: Anything that can get you outside of that just gives you the the space.
• 35:59
  Chris Moore: And then you come back, you might have a new idea that can help
• 36:02
  Chris Moore: you out.
• 36:02
  Chris Moore: You know?
• 36:03
  Lisa Nichols: I love that.
• 36:04
  Lisa Nichols: I love that.
• 36:05
  Lisa Nichols: Well, this is called something extra.
• 36:08
  Chris Moore: Yeah.
• 36:08
  Lisa Nichols: So I wanna ask you, what do you believe, Chris, is this something extra
• 36:12
  Lisa Nichols: that every leader needs?
• 36:15
  Chris Moore: Oh, something extra that every leader needs.
• 36:18
  Chris Moore: I would say, they they've gotta know what the mission is.
• 36:22
  Chris Moore: I I just think that's so important.
• 36:24
  Chris Moore: I, you know, I think as a as a leader and I, you know,
• 36:27
  Chris Moore: not just an IT leader, but a leader in general,
• 36:31
  Chris Moore: you're there to provide value, you know, and you can't do that if you
• 36:34
  Chris Moore: don't know what the mission is.
• 36:36
  Chris Moore: And and you get it's gotta you gotta align to it too.
• 36:39
  Chris Moore: You know, if it's not for you, it's not for you.
• 36:41
  Chris Moore: You should look for another another place.
• 36:43
  Chris Moore: But, but you gotta you gotta know and you gotta believe in the mission.
• 36:47
  Chris Moore: And if you can do that, and really focus on it, I think everything
• 36:51
  Chris Moore: else just kinda falls into place.
• 36:53
  Lisa Nichols: Falls into place.
• 36:54
  Lisa Nichols: You got passion.
• 36:56
  Lisa Nichols: Yeah.
• 36:56
  Lisa Nichols: The energy's there.
• 36:58
  Lisa Nichols: The
• 36:59
  Chris Moore: Yeah.
• 36:59
  Chris Moore: It clarifies things, helps your prayers, things.
• 37:01
  Lisa Nichols: Clarify.
• 37:02
  Lisa Nichols: Oh, helps you know to know what to say no to.
• 37:05
  Chris Moore: Exactly.
• 37:06
  Chris Moore: Exactly.
• 37:07
  Lisa Nichols: Yeah.
• 37:07
  Lisa Nichols: Oh, that's really good.
• 37:09
  Lisa Nichols: I love it.
• 37:10
  Lisa Nichols: Well, Chris, thank you so much.
• 37:11
  Lisa Nichols: This has been so much fun.
• 37:12
  Chris Moore: Yeah.
• 37:12
  Chris Moore: Thanks.
• 37:13
  Chris Moore: Yeah.
• 37:13
  Chris Moore: Always great talking with you, Lisa.
• 37:14
  Chris Moore: I appreciate it.
• 37:16
  Lisa Nichols: You too.
• 37:17
  Announcer: Thank you for listening to today's show.
• 37:19
  Announcer: Something extra with Lisa Nichols is a Technology Partners production.
• 37:23
  Announcer: Copyright Technology Partners Inc, two thousand and nineteen.
• 37:26
  Announcer: For show notes or to reach Lisa, visit tpi dot co
• 37:30
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• 37:32
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• 37:36
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