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Taking Control of Restaurant Reviews | Season 4, Vol. 13: Review Trackers
In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Chris Campbell, CEO at Review Trackers to explore the importance of restaurant reviews.
Campbell founded Review Trackers over ten years ago and helps over fifty thousand restaurants in thirty-five countries track and manage their customer feedback from websites like Google, Facebook, and Tripadvisor.
When asked about what he thinks of restaurant operators that don’t pay attention to customer reviews, Campbell says “operators are crazy, if you think…
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