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Lumine Shinjuku customer attraction business model

This provides a detailed analysis of why the Lumine Shinjuku shopping center has maintained its position as a top-ranked facility for attracting customers for four consecutive years.

The core argument is that this success is not merely due to its convenient location connected to the station, but rather a result of a sophisticated system designed to anticipate and fulfill customer desires. It organizes this competitive advantage into three integrated pillars:

strong business capabilities, encompassing strategies like segmentation across its multiple Shinjuku locations and leveraging the…

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