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It's Never Just Business
"It's not personal, it's just business" gets said most often at the exact moment it is least true. Across a table. To someone whose job, title, or plans just changed. Nobody has ever walked out of that conversation agreeing with it.
I've said some version of the opposite for close to thirty years: people who say it's not personal, it's just business are kidding themselves. Business is highly personal. And as a leader, you will need to make decisions that are in the best interest of the business and not in the best interest of someone on your team, sometimes someone you like, respect, and…
The skinny
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