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Latest / Sarah Knows Support Workers

The All-in-One Care Hub: Matt Cagney on Building ShiftCare’s Legacy

If you’re tired of juggling apps, emails, and endless admin, this episode’s for you.

Sarah sits down with Matt Cagney, CEO of ShiftCare, to unpack how his platform became the one-stop shop for disability and aged care providers across Australia. From client management and rostering to billing, compliance, and communication — ShiftCare’s doing it all (and doing it well).

Matt shares his journey from the tech world to the care industry, what it takes to design software that genuinely supports support workers, and how community feedback drives every update. They chat about innovation…

The skinny

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