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358 :: In the War for Talent, Leaders Can't Make This Mistake: Failing to Get Peoples' Names Right
In episode 358, Bradley emphasizes that learning and pronouncing people's correct names can build trust and show that leaders care about their employees. He also introduces the La Jolla and Burrito rules to help you with Spanish pronunciations.
Download the PSA Hispanic Name Pronunciation Guide Here
(password: hartmann)
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