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4. From Gaming to AI Avatars: How SKC Games Is Reinventing Customer Experience with Ethical AI

What if the future of customer service, retail, heritage, and hospitality was powered by emotionally intelligent AI avatars? In this fascinating episode, we talk to Asa and Babita from SKC Games, the innovative team behind AI characters that are transforming industries, starting with a video game prototype and evolving into powerful, multilingual digital assistants.

Discover how SKC Games uses AI to create deeply personalised, emotionally resonant experiences that serve customers with empathy in different languages, while protecting user privacy, ensuring historical accuracy, and putting…

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