Latest / New Manager Conversations with Fexingo: First 90 Days, Managing Former Peers, and Leadership Basics
Giving Feedback to a Direct Report Who Resists It
Lucas and Luna tackle one of the hardest new-manager scenarios: giving critical feedback to a team member who deflects, argues, or shuts down. Lucas breaks down a specific case from a manufacturing team where a high-performing engineer, Maya, consistently rejected any performance suggestions. He walks through the manager's mistake of avoiding the issue for six weeks, then how a structured approach using the Situation-Behavior-Impact (SBI) model turned the conversation around. Luna shares a counterpoint from a creative agency where her own manager once mishandled feedback by making it…
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