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Getting More Successful Outcomes with Clients with Jeff Silverman
Dog trainers - ever wonder if you could be serving your clients better?
In this episode I wanted to zoom out and look at dog training from the lens of the services we are providing for our clients, and how we can get better outcomes. I bring in Jeff Silverman from Training Tracks in Cincinnati, Ohio to unpack:
How to build rapport with clients from the beginning
Why having a variety of services is necessary to meet your client's needs more effectively
Creating clarity around the role of the client, and the role of the trainer in changing the dog's behavior
How holding clients accountable is…
The skinny
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