Latest / Best of LinkedIn: Strategy, M&A & Investments / Best of LinkedIn: Strategy & Consulting CW 42/ 43
Transcript
- 0:00Speaker 0: provided by Thomas Allgaier and Frennis, based on the most relevant LinkedIn posts about strategy and consulting in CW, forty-two and forty-three.
- 0:08Speaker 0: Frennis specializes in B to B market research for strategy and consulting teams with a focus on tech and ICT.
- 0:16Speaker 1: Yeah, that LinkedIn summary, it really gave us a fascinating snapshot, didn't it?
- 0:20Speaker 1: You see executives grappling with these big external things, margin pressure, trade issues, but then internally there's this huge push.
- 0:29Speaker 1: AI isn't just pilots anymore.
- 0:31Speaker 1: It's moving into, you know, actual operations delivering real ROI.
- 0:35Speaker 1: It feels like a dual disruption happening at once.
- 0:37Speaker 0: Absolutely.
- 0:38Speaker 0: So for you listening, maybe you're an M&A, private equity VC or... Consulting, what we want to do today is really distill the key strategy and consulting insights from the last couple of weeks.
- 0:47Speaker 0: We'll dig into how businesses are handling all this change.
- 0:50Speaker 0: AI integration, building resilience, even fundamental organization redesign.
- 0:54Speaker 1: Okay, so where should we start?
- 0:55Speaker 1: maybe with the consulting sector itself?
- 0:57Speaker 1: Because that first big theme was definitely AI judgment and how the consulting value chain is being rethought.
- 1:02Speaker 0: Yeah, that makes sense.
- 1:03Speaker 1: AI is forcing this fundamental question, what does consulting actually sell now?
- 1:08Speaker 1: It's clearly not just information access anymore.
- 1:11Speaker 1: Okay,
- 1:12Speaker 0: let's unpack that.
- 1:13Speaker 0: Consulting always had that pyramid, right?
- 1:15Speaker 0: Juniors analyze, managers synthesize, partners provide the judgment.
- 1:19Speaker 0: But someone like Dr.
- 1:20Speaker 0: CDS Kone put it really well.
- 1:22Speaker 0: AI is basically doing that analyst's job now, running benchmarks, structuring the model.
- 1:28Speaker 0: in minutes.
- 1:29Speaker 1: And the implication for careers there is huge.
- 1:31Speaker 1: The bar to even get into consulting is rising because that old way of learning, watching analysts work, it's kind of gone.
- 1:38Speaker 1: Now it's more about learning by steering the AI.
- 1:41Speaker 0: So new folks can't just crunch data.
- 1:43Speaker 0: They need to know what data to ask the AI for and, crucially, how to interpret the output, right from day one.
- 1:49Speaker 0: Exactly.
- 1:50Speaker 1: And David Leon made a similar point, highlighting how AI is a force multiplier for a specialist, but a threat to a generalist.
- 1:56Speaker 1: If your main value is just general analysis, well, that's becoming a commodity.
- 2:00Speaker 1: What's scarce now is that specific context-witch judgment.
- 2:04Speaker 1: New hires basically need the kind of discernment you used to expect from project managers.
- 2:09Speaker 0: And... that need for instant judgment.
- 2:11Speaker 0: It's speeding everything up client side too.
- 2:14Speaker 0: James O'Dowd mentioned how traditional commercial diligence, you know, the six week kind, it's sitting to look embarrassingly outdated.
- 2:21Speaker 0: Yeah.
- 2:21Speaker 0: Clients want conviction fast, like in two days, backed by AI.
- 2:26Speaker 1: And the key thing O'Dowd implies there is the difference between AI being like a thousand interns versus fifty associates.
- 2:35Speaker 1: Interns give you raw data.
- 2:37Speaker 1: Associates give you curated insight based on existing knowledge.
- 2:41Speaker 0: Good distinction.
- 2:41Speaker 1: That curation layer, that's where the human extrovert is still critical, but they have to be much, much faster.
- 2:47Speaker 0: Which leads to huge changes in the delivery model itself.
- 2:51Speaker 0: So has HC observed firms really pivoting towards a service as a software or sauce model?
- 2:56Speaker 0: Especially in CFO advisory.
- 2:58Speaker 1: He predicted what?
- 2:58Speaker 1: Sixty to eighty percent of advisory could become product led?
- 3:02Speaker 0: Yeah, that's a number.
- 3:03Speaker 1: Well, that's a massive shift.
- 3:04Speaker 1: If sixty eighty percent is product and only twenty forty percent is traditional consulting time, that completely changes the partner track revenue models everything.
- 3:12Speaker 0: It sounds totally transformative.
- 3:14Speaker 0: But what are the big hurdles?
- 3:16Speaker 0: I mean, if it's mostly a software license, how do firms keep those close client relationships, manage risk, justify those high partner rates?
- 3:25Speaker 0: Well, it
- 3:25Speaker 1: forces consultants to shift roles, doesn't it?
- 3:28Speaker 1: from data synthesizers to maybe architects of transformation, trusted change managers.
- 3:34Speaker 1: The product handles the routine stuff, the consultant handles the tricky bits, the edge cases, the judgment calls, the cultural integration.
- 3:40Speaker 1: But it definitely means rethinking IP, how you protect proprietary data to keep that edge.
- 3:46Speaker 0: Which makes that whole product-led shift completely dependent on having solid data foundations, right?
- 3:52Speaker 0: Which brings us nicely to our second theme.
- 3:54Speaker 0: data quality, strategy, and implementation pragmatism.
- 3:57Speaker 1: Exactly.
- 3:58Speaker 0: The AI might be flashy, but its success really hangs on the data it gets and the strategy behind it.
- 4:03Speaker 0: Absolutely.
- 4:04Speaker 1: And leaders get this now.
- 4:05Speaker 1: It's a top-down thing.
- 4:06Speaker 1: Lucas Cordo highlighted how CEOs have to prioritize data quality and integration.
- 4:11Speaker 1: It's not just a tech problem for the C.A.R.
- 4:12Speaker 1: anymore.
- 4:13Speaker 1: It's core business strategy.
- 4:15Speaker 0: And once the data is clean, it's about getting the most value out.
- 4:20Speaker 0: Ball's assimer added that Gen AI is the key here for unlocking value and all that organizational data that's just sitting there.
- 4:26Speaker 1: Moving companies up the DIKW pyramid, as he put it.
- 4:29Speaker 0: Right, DIKW.
- 4:30Speaker 0: Maybe a quick refresher.
- 4:31Speaker 0: Data information knowledge wisdom.
- 4:33Speaker 1: Yeah.
- 4:34Speaker 1: Data is just rough acts.
- 4:35Speaker 1: Information is data with context.
- 4:37Speaker 1: Knowledge is applying it.
- 4:38Speaker 1: Wisdom is, well, using judgment for the best action.
- 4:41Speaker 1: Okay.
- 4:42Speaker 1: Gen AI's power is taking masses of internal information and pushing it up towards knowledge, maybe even near wisdom, way faster than people ever could.
- 4:49Speaker 0: So, data is the foundation.
- 4:52Speaker 0: But the ambition needs to match the disruption.
- 4:55Speaker 0: Camille Gabrin and Dr.
- 4:56Speaker 0: Tobias Schmidt had some clear lessons on making AI implementation work.
- 5:00Speaker 0: They stressed that most AI problems are actually business strategy problems first.
- 5:05Speaker 1: Right.
- 5:05Speaker 1: Start with the biggest business challenge, not just the coolest new tech.
- 5:08Speaker 0: And you need to aim high.
- 5:09Speaker 0: Camille Gabrin argued, pretty convincingly, I thought, that projects need to shoot for, like, five X or ten X improvement.
- 5:16Speaker 1: Five or ten times.
- 5:17Speaker 1: That sounds... Huge.
- 5:20Speaker 1: Almost like setting yourself up to fail with scope creep.
- 5:23Speaker 1: Why isn't a solid say, twenty, thirty percent, gain good enough?
- 5:26Speaker 0: Because the small wins often don't justify the sheer effort.
- 5:31Speaker 0: You know, retraining people, changing systems, fundamentally altering how things get done.
- 5:35Speaker 0: Oh, okay.
- 5:36Speaker 0: Like Dr.
- 5:36Speaker 0: Tobias Schmidt pointed out, anything less than that five X or ten X just adds complexity without enough benefit to get real executive buy-in to scale it.
- 5:46Speaker 0: You have to actually change the game.
- 5:48Speaker 0: not just tweak the edges.
- 5:49Speaker 1: Makes sense.
- 5:50Speaker 1: That kind of exponential goal needs more than just good data and ambition, though.
- 5:54Speaker 1: It needs serious governance, especially when you talk about agentic AI systems acting on their own.
- 5:59Speaker 0: Exactly.
- 6:00Speaker 0: Doug Shannon used that great Kobayashi Maru analogy from Star Trek.
- 6:03Speaker 1: Ah, yes, the unwinnable tests.
- 6:05Speaker 0: Right, but Shannon's point was in enterprise AI, you don't just try to survive the test.
- 6:10Speaker 0: you have to rewrite the rules of the simulation itself.
- 6:13Speaker 1: So what does that look like, practically, in a business context?
- 6:16Speaker 0: It means building proprietary scaffolding, governance layers, guardrails around your internal AI, defining how it can use company IP, what tasks it can execute.
- 6:27Speaker 0: To
- 6:27Speaker 1: protect your core knowledge, stop it from becoming instantly commoditized.
- 6:30Speaker 1: Precisely.
- 6:31Speaker 0: That internal resilience, setting your own rules, it's kind of necessary given all the external chaos.
- 6:37Speaker 0: Which takes us to theme three.
- 6:39Speaker 0: Operations, resilience and the cost of uncertainty.
- 6:44Speaker 0: Geopolitics, trade friction, inflation.
- 6:48Speaker 0: It's not just background noise.
- 6:49Speaker 0: It's driving real strategic shifts.
- 6:51Speaker 1: And the response, especially from manufacturing and supply chain leaders, it's definitely not the old knee-jerk cost cutting.
- 6:58Speaker 1: Thomas Pettichord, referencing some BCG work, noted leaders are prioritizing reinvestment.
- 7:02Speaker 0: Reinvestment where?
- 7:03Speaker 1: In tech, like AI and automation, but also reshoring production, building stability into the supply chain rather than just slashing costs.
- 7:10Speaker 1: It's
- 7:10Speaker 0: like building muscle instead of just cutting fat.
- 7:12Speaker 1: Exactly.
- 7:13Speaker 1: And all this trade volatility, it creates these hidden knock-on costs.
- 7:17Speaker 1: Christian H. Rodriguez-Chefelle pointed out how tariffs can trigger things like wage increases or suppliers just passing prices straight through.
- 7:25Speaker 0: Costs
- 7:25Speaker 1: that execs often miss in their models.
- 7:27Speaker 0: So just switching suppliers quickly to avoid a tariff as a short-term fix.
- 7:32Speaker 0: Jacopo Piccolo Brunelli argued that real competitiveness needs strategic cost management.
- 7:38Speaker 0: redesigning operations, building capabilities to handle volatility, not just reacting tactically.
- 7:43Speaker 1: And that strategic view is why you see things like risk and ESG moving beyond just compliance.
- 7:48Speaker 1: They're becoming actual strategic levers.
- 7:51Speaker 1: Shumgarg, citing Deloitte, really emphasized embedding risk thinking into the core strategy.
- 7:56Speaker 1: Viewing risk, not just defensively, but as an enabler for creating long-term value.
- 8:01Speaker 0: I like the distinction Chema Easy Jean made between ESG and sustainability.
- 8:05Speaker 0: ESG, she said, is more about compliance risk.
- 8:08Speaker 0: investor confidence.
- 8:09Speaker 0: basically, how riskier you are.
- 8:11Speaker 0: Whereas sustainability comes from purpose, long-term value.
- 8:13Speaker 0: It's about innovation, resilience for the whole system.
- 8:16Speaker 1: So one's kind of reactive, focused on the quarterly report, the other's proactive, focused on the future.
- 8:22Speaker 1: And tying into that operational resilience, Alexandra Wilkowska stressed how crucial regulatory visibility is now.
- 8:29Speaker 1: across ESG, cyber,
- 8:31Speaker 0: safety.
- 8:32Speaker 0: You need proactive monitoring.
- 8:33Speaker 1: Absolutely.
- 8:34Speaker 1: You can't afford blind spots when things are this volatile.
- 8:36Speaker 1: You need to anticipate changes, not just react.
- 8:39Speaker 0: That pulls it together nicely.
- 8:41Speaker 0: So all this change, designing agentic AI, strategic cost control, it obviously demands a new kind of organization, new leadership, which is our final theme.
- 8:51Speaker 0: Leadership and the human agentic workforce.
- 8:53Speaker 1: Yeah, this is about the redesign itself.
- 8:55Speaker 1: Mark Byershoter from Deloitte described this emerging model as the human-agentic workforce.
- 9:00Speaker 0: Okay, what does that mean?
- 9:01Speaker 1: Humans focus on the high value stuff.
- 9:04Speaker 1: Judgment, empathy, navigating complexity, digital agents handle the repeatable, measurable tasks.
- 9:10Speaker 1: It's about scaling smarter.
- 9:12Speaker 0: And the economics of that are pretty stark.
- 9:13Speaker 0: Neha Cabra shared that line from a fintech COO, one strategic hire plus the right AI stack beats a team of ten.
- 9:20Speaker 0: It's not just about cutting heads, it's about redesigning the whole operating model.
- 9:25Speaker 0: where that strategic hire has to be expert enough to actually steer the AI stack effectively.
- 9:31Speaker 1: Right.
- 9:31Speaker 1: Shifting focus from managing teams to leveraging tech.
- 9:34Speaker 1: But the human element is still critical, often underestimated.
- 9:38Speaker 1: Naranjan Shridhar's survey data showed tech accelerates change, sure, but failures still often come down to complexity and weak leadership.
- 9:47Speaker 0: So success needs unified leadership, clear vision.
- 9:51Speaker 0: business-led collaboration.
- 9:52Speaker 0: Exactly.
- 9:53Speaker 1: No matter how smart the AI gets, it's still the people defining success or failure.
- 9:57Speaker 0: But why does empathy?
- 9:59Speaker 0: that human navigation skill become more important now with all this automation.
- 10:03Speaker 1: We'll think about it.
- 10:03Speaker 1: The AI handles the routine low-friction work, what's left for the human leaders, the really hard stuff,
- 10:09Speaker 0: the edge cases,
- 10:10Speaker 1: internal conflicts, external crises, managing change, ethical dilemmas, the highest friction points.
- 10:16Speaker 1: Michael Briggle confirmed this.
- 10:17Speaker 1: AI changes structure.
- 10:19Speaker 1: Departments might shrink, but the best human leaders, they're indispensable for strategy and empathy.
- 10:25Speaker 0: And Mark Diorlich highlighted that too, right?
- 10:28Speaker 0: Embracing emotions and leadership is key now.
- 10:30Speaker 0: That ability to navigate the messy human stuff sets leaders apart.
- 10:34Speaker 0: Definitely.
- 10:35Speaker 1: The transformation is digital, yes, but it's also deeply human.
- 10:39Speaker 0: Which brings us to a final thought for you, the listener.
- 10:41Speaker 0: Drawing from these insights, Johannes Lowe had this great tennis analogy.
- 10:44Speaker 0: Ah,
- 10:45Speaker 1: the visibility one.
- 10:46Speaker 1: Yeah.
- 10:46Speaker 0: Effort matters, but visibility wins points.
- 10:49Speaker 1: Meaning you can run yourself ragged, defending the baseline, playing perfect defense, but you won't actually win unless you step forward, move to the net, and take the shot.
- 10:59Speaker 1: Control the point.
- 11:00Speaker 0: And in this era, with AI potentially commoditizing your core or geopolitics messing with your costs, you just can't win by defending forever.
- 11:08Speaker 0: You have to execute, move into that new model.
- 11:11Speaker 0: I think the core takeaway from these last two weeks is clear.
- 11:14Speaker 0: The focus really shifted now, away from just tactical AI wins towards strategic, full-on organizational change.
- 11:21Speaker 1: Which demands those clear data foundations we talked about, proactive risk management.
- 11:25Speaker 0: And human leadership centered on judgment, courage, and building trust.
- 11:29Speaker 1: It really is time to move to
- 11:36Speaker 0: the net.