Latest / The SmallBizChat with Melinda Emerson / Ultimate Performance and Productivity with Joseph McClendon III
Transcript
- 0:00All of us have that, what we call that obnoxious inner roommate.
- 0:03Right?
- 0:04That per that that person that starts saying crazy stuff to you and you start believing it.
- 0:08Right?
- 0:08You know, the person that tells You can't do that, girl.
- 0:11What are you talking about?
- 0:11You know, that all that stuff.
- 0:13So we have to figure out how to how to quiet that person.
- 0:17But doesn't that isn't that person always kinda there that that that that inner roommate that
- 0:21starts telling you crazy stuff?
- 0:23He or she is always there.
- 0:25And what most people don't realize is that you can take charge and demand command and
- 0:31condition he or she to talk to you the right way.
- 0:353, 2, 1, 0, ignition.
- 0:42Lift off.
- 0:44Ending small business failure.
- 0:46Welcome to the Small Biz Chat podcast with a number 1 small business expert Melinda Emerson.
- 0:53Melinda's goal is to end small business failure, and she'll give you the information
- 0:57you need to succeed and live the life you dream of.
- 1:01Now here's the small biz lady herself.
- 1:04Melinda Emerson.
- 1:07Hi, everybody.
- 1:08I'm Melinda Emerson.
- 1:09Send the small biz lady, America's number one small business expert, and I would like to
- 1:14welcome you to tonight's episode of the small biz chat podcast.
- 1:19Today's show has something for any curious business owner.
- 1:22My guest tonight have some amazing insight to share The small biz chat podcast is a peer to
- 1:28peer interview show that gives small business owners a way to get invaluable business advice
- 1:34from top experts in the country.
- 1:36The mission of small fish chat is to end small business failure.
- 1:40The goal of the small fish chat podcast is to give our small business audience the
- 1:45opportunity to hear sage advice to take their business to the next level.
- 1:50So now it's time for me to introduce my guest.
- 1:54Now let me introduce my next guest, Joseph McClendon, the 3rd.
- 1:57He's one of the most sought after ultimate performance specialists in the world.
- 2:03That's saying something.
- 2:04He is a PhD in neuropsychology, and he has unique techniques to rapidly trigger the
- 2:11personal change that effectively moves to take you from consistent action to go further faster
- 2:17with your personal and business achievements.
- 2:20Joseph hosts the cure for the common life podcast and he's delivered hundreds of
- 2:25workshops, coaching such as keynote addresses, and training programs well all over the world,
- 2:29and it has been a partner Tony Roberts for a super long time.
- 2:33And so welcome Joseph to the show.
- 2:35I'm so happy to have you.
- 2:37Thank you, Melinda.
- 2:38So happy to be here, and thank you for having me.
- 2:40Oh, absolutely.
- 2:41How can I not wanna talk to the ultimate most sought after?
- 2:45What is it ultimate performance specialist in the world?
- 2:48Laura, fix me.
- 2:49Okay.
- 2:49Start with me.
- 2:50Okay.
- 2:51So alright.
- 2:52So on that note, how did you get there?
- 2:55Tell me, I gotta hear the origin story that how does one become?
- 2:58The most sought after performance specialists in the world.
- 3:01Tell me.
- 3:02Well, the the condensed version is I got started because somebody helped me.
- 3:07I had a very, very low point in my life.
- 3:09When I was seventeen and a half years old, three grown men tried to take my life because
- 3:13of the color of my skin.
- 3:14And it devastated me.
- 3:16It absolutely devastated me.
- 3:18It took away my self esteem.
- 3:19It took away my self pride, my confidence, and literally gave me a level of self loathing that
- 3:24that I hated myself.
- 3:26And as a result, I became homeless.
- 3:29I lived in a cardboard box in a place called Lancaster, California.
- 3:33And, what changed my life as cliche as it sounds is somebody gave me a book.
- 3:39They gave me the book, think, and grow rich.
- 3:41And I read the book, and I always tell people, I didn't just read the book.
- 3:44I did what the book said.
- 3:46And I got some results.
- 3:47And when I went I started to get really quick results, but when I went back to the gentleman
- 3:53that helped me, that gave me the book, And I said, how do I repay you?
- 3:56How do I give back to you?
- 3:58Cause that's the way I was raised.
- 3:59What he said to me was he goes, Joseph.
- 4:01You repay me by doing the same thing that I've done for you, for as many people as you
- 4:06possibly can, for the rest of your life.
- 4:09Now I was young, and I didn't really take it to heart right then because I was you know, I, you
- 4:14know, I was homeless.
- 4:14I needed to help myself, but as time went on, I started to recognize one of the things that I
- 4:19learned in early on was It's not the world that is our challenges most of the time.
- 4:25It is us how we deal with things.
- 4:26And I started to study psychology and study how I could change myself.
- 4:30And then, of course, I started moving on and helping other people as well.
- 4:33And as you know, it is unbelievably fulfilling and lucrative.
- 4:39Joseph, why do you think people struggle with performance and productivity?
- 4:44You know?
- 4:45And did the pandemic make that worse?
- 4:47It did.
- 4:48It did.
- 4:48I always tell people that inherent in all of us is procrastination, hesitation, fear, failure,
- 4:53fear of success, self doubt, self loathing.
- 4:55All of those things that are the thieves of her dreams.
- 4:58They show up at the most inopportune times to cause us to stagnate to, you know, just not
- 5:04perform at at our best.
- 5:06And what you just said is absolutely true.
- 5:08The pandemic made all of us come face to face with ourselves.
- 5:12All of those things, you know, not not all of them happen all at the same time, but all of us
- 5:17had to come face to face with it.
- 5:18Well, here we are within these Four walls with, you know, if you're fortunate, you had family.
- 5:22And if you were unfortunate, you had family that that were around you know, to antagonize
- 5:27you and those kinds of things.
- 5:29And we had to face ourselves, and we had to face ourselves.
- 5:32And a lot of people, some people went the fear route, And let's just say medicated themselves,
- 5:38if you will.
- 5:39And I'm not just talking about substance.
- 5:41I'm talking about medicated themselves with watching too much television and watch, you
- 5:44know, doing things that that that enhance those procrastinations.
- 5:47And some people thrived.
- 5:49And what I found is the people that thrived are the people that you know, they got that culture
- 5:53shock, got that shock, and then said, hey.
- 5:55Wait a minute.
- 5:56I don't like this, and let me do something about it.
- 5:58Let me learn something about myself.
- 6:00What causes me to be that way.
- 6:01And at least start looking into it and seeking out ways.
- 6:04And then people started to change as a result.
- 6:08I believe you're right.
- 6:09I do I think there was, like, a 3 to 6 month, like, oh my god.
- 6:12Are we still at home thing that people did?
- 6:14And then it was like, oh, well, I better I better figure out something else I I would've
- 6:18forgot something to do here.
- 6:19I mean, I even went through that myself, but out of that came an amazing idea, and we
- 6:24created small bus lady university.
- 6:26So, you know, But at first, I was like, okay.
- 6:29I really nobody's calling me to do anything.
- 6:33Wow.
- 6:33Like, you know, you I even went through that.
- 6:35Does the world still need the small biz lady thing.
- 6:37And then somebody was like, did you really say that?
- 6:39I'm like, yes.
- 6:40I actually said it out loud.
- 6:42And it was like, and it was like, wait a minute.
- 6:44What are you talking about?
- 6:45Of course, the world needs to swap it.
- 6:46Alright.
- 6:46So so anyhow, the the thing is is that all of us have that, what we call, that obnoxious
- 6:52inner roommate, right, that per that that person that starts saying crazy stuff to you
- 6:56and you start believing it.
- 6:57Right?
- 6:57You know, the person that tells you can't do that, girl.
- 7:00What are you talking about?
- 7:01You know, that oh, that stuff.
- 7:02So we have to figure out how to how to quiet that person.
- 7:06But doesn't that isn't that person always kinda there that that that that that inner roommate
- 7:10that starts telling you crazy stuff?
- 7:12He or she is always there.
- 7:15And what most people don't realize is that you can take charge and demand command and
- 7:20condition he or she to talk to you the right way, because you wouldn't let your child talk
- 7:26to you that way.
- 7:26Why would you let you?
- 7:28And the deal is if we and and what I call it neuro encoding, we can literally encode
- 7:33ourselves to respond and default to our best behavior because we don't always beat ourselves
- 7:40up.
- 7:41The challenge is is most of us, it's it's free willing.
- 7:43We don't we don't believe that we have control of them.
- 7:45We're we're unconscious to And it was ironic, what you were just saying there.
- 7:49I went through it as well.
- 7:50Yes.
- 7:50Me too.
- 7:52When there was a day, and I I remember the exact day on it.
- 7:55It was it was It was March 15 2020.
- 7:59I looked at my calendar, and there was nothing there.
- 8:02And I was booked for speaking because that's what I did prior to, COVID.
- 8:07I was booked into 2022 every single month.
- 8:11Around the world.
- 8:12And I had one of my promoters call me up and he goes, Joseph, we gotta cancel some more gigs.
- 8:16And I said, no worries.
- 8:17And I went to my calendar and canceled it.
- 8:19You know, how on I have outlook.
- 8:20So when you when you click on Outlook, it'll ask you, do you wanna cancel everything that's
- 8:25associated with this?
- 8:26And I said, yes.
- 8:27And I looked at it, And there wasn't jack there for the rest of my life.
- 8:33And I'll be honest with you in a for the for the moment, it struck fear in me.
- 8:38I I I thought to I remember the the words I asked myself, Linda, I said, what am I going to
- 8:43do?
- 8:44What am I gonna do?
- 8:44And I panicked for a moment.
- 8:46And at the risk of sounding arrogant because I practice what I preach, I won't teach theory,
- 8:52and what I teach people is how to program yourself so that when something unrealist I'm
- 8:57sorry, unfortunate shows up, then we default to a better way of talking to ourselves and being.
- 9:03And what happened to me, and I remember I was sitting right here at this desk.
- 9:07I got this big smile on my face, and I jumped up.
- 9:09I ran into my bathroom, And I look myself in the eyes and I go, Joseph, what do we get to do
- 9:15now?
- 9:16And that question, that conversation with myself, caused me much like yourself to create
- 9:23a whole new as, you know, that that word that we've all become familiar with pivot.
- 9:27And it's now things are I don't have to travel as much.
- 9:31I'm loving being home.
- 9:33How about that right now?
- 9:34We know all figured out how to make money from our living room.
- 9:37I mean, I think my favorite my favorite topic is, like, how to be a spare room taku.
- 9:41Right?
- 9:42I mean, literally.
- 9:44I mean, I want everybody to know how to make as much money as you can from your living room
- 9:49couch.
- 9:50I believe in it now, for sure.
- 9:53But now let let's get back to you.
- 9:55So you have this tell show due teaching method.
- 10:00Tell me what that is.
- 10:01It's actually tell show try do.
- 10:04And what that means is is if if I just tell you something, if I tell somebody, listen, I'm I'm
- 10:09a neuropsychologist by And I had to have a practice in Los Angeles, Greek City.
- 10:15And and I'm gonna tell you every, thing that you could possibly imagine, every challenge
- 10:19that you could possibly imagine came across my threshold.
- 10:21So I had to learn very, very quickly how to deal with anything.
- 10:24And so if I tell somebody something, then they may believe me.
- 10:29But if they tell themselves something, then they will believe something.
- 10:32So what I do is I'll tell you, you come in and you talk to me.
- 10:35I always tell people you come into my office.
- 10:37You've got a fear of dogs a guess what's gonna be in my office.
- 10:40Now I don't tell them upfront.
- 10:41You know, they show up, and there's gonna be a dog there so I can deal with it right now.
- 10:45So I tell him, here's what we're going to do.
- 10:48You're gonna come to me.
- 10:49And in an hour and an hour a half, you're gonna hold the puppy or whatever it is.
- 10:53And and that's my method of coaching, if you will.
- 10:55And so the I tell them, and then I show them how that's gonna be done through explanation,
- 11:00through examples, through stories, or whatever it is.
- 11:03And and I will actually show them a demonstration of it.
- 11:07And then we'll try it together.
- 11:09We'll actually do it together.
- 11:11And then I'm gonna give you something to do so that when you're outside of my presence, so
- 11:15when you leave me, you actually are conditioning yourself, and it becomes a natural
- 11:19extension of who you are.
- 11:20And that methodology is it sticks with people.
- 11:23It makes it so that you are controlling yourself that you are giving yourself the truth
- 11:29that you need to hear.
- 11:30And that internal dialogue from hell turns the into the internal dialogue from heaven and
- 11:36assists you.
- 11:37I like it.
- 11:38I like it.
- 11:39Alright.
- 11:39So You have the tell show try do method, but then you also have the farther faster method.
- 11:47So do you gotta do the first one to get to the second one?
- 11:50Is this, like, 101102, Joseph, help me help me understand where where where When do I need the
- 11:57further faster method versus the alright.
- 12:00I'm a get you to do something you really don't wanna do, but I'm a make you like it.
- 12:04I'm I'm you know, so it feels like it kinda feels like that.
- 12:07So help me understand.
- 12:08Yeah.
- 12:08I love what you just said there.
- 12:09I I'm gonna help you get what you want to do.
- 12:12Not what I want you to do because that that's always the first question is what do you want?
- 12:16And I'm gonna help you like it and so that you wanna do it.
- 12:19And you and then I'm gonna give you something to do so that you continue to do it.
- 12:23And so to answer your question, it's all in one.
- 12:26It's something that I call neuro encoding again, as I said before.
- 12:30And neuro encoding is the methodology and the process of literally programming ourselves so
- 12:36that we, as I said, default to the behavior that we know is gonna service and arrest the
- 12:44behaviors that don't service.
- 12:45In other words, pro like I said, procrastination hesitation so that when that
- 12:49stuff shows up, we automatically go, Hey.
- 12:51Hey.
- 12:51Wait a minute.
- 12:52That's not me.
- 12:52That's not who I am.
- 12:53And let me step up.
- 12:54And then it conditions us who we are.
- 12:56And so the further faster process comes around 3 things.
- 12:59And I and I call it the 60, 2020 rule.
- 13:02We've all heard of the eightytwenty rule, which is 80 percent psychology and 20 percent
- 13:08mechanics, 60twenty 20 rule, It's just it's kind of my secret weapon, if you will, and has
- 13:13been through my successes.
- 13:14And what I've been able to teach other people as well is that 60% psychology and to remove
- 13:19the the mystique about psychology.
- 13:22Psychology is just the constant beliefs that we have about ourselves.
- 13:26Other people and the world around us.
- 13:28That's it.
- 13:30And so if we can find out what they are, which is, you know, my expertise for lack of a better
- 13:35term, and adjust those to to to service, then we can ship that.
- 13:39So it's 60% of that.
- 13:41It's 20% energy.
- 13:43And when I say energy, I don't and by the way, you got some amazing energy, just listening to
- 13:48you, watching you, and not I'm looking at all the other guests.
- 13:51All of us are are lit up and smiling because you have that energy.
- 13:54And from when I say energy, I don't just mean get up and go energy.
- 13:58I mean literally physical electricity.
- 14:02I taught at the University of Southern California for 7 years, and I taught to
- 14:06engineers.
- 14:06So I had to come with real data, real fast, about things.
- 14:12And if you measure the electricity that goes through a person when they're excited about
- 14:17something, then it is it it it's actually what they call fifty 50 mega oh, sorry, negative
- 14:23millivolts versus 25 when somebody is relaxed.
- 14:26And that person operates there.
- 14:28And if they do, then then a couple things happen, and here's where it gets a little
- 14:32cosmic.
- 14:33Can I get cosmic with your peeps?
- 14:34Get get cosmic with You know, it's like, get jiggy with it.
- 14:38Get cosmic with it.
- 14:40Joseph, come on.
- 14:41Here is the secret weapon.
- 14:42These three things together, this is the further fast room.
- 14:45You know, I always ask people, you want what you want sooner rather than later.
- 14:48If the answer is yes, it's 60% psychology, 20% energy, and 20 percent magnetism.
- 14:56And I don't mean just the laws of attraction.
- 14:58The laws of attraction are one of the 21 immutable laws of of magnetism.
- 15:04Magnatism is science.
- 15:06You wanna make a magnet.
- 15:07And by the way, all of us are, the universe is made of the same stuff.
- 15:11Period.
- 15:11I told you I'm gonna get cosmic on you.
- 15:13And period, every single thing, every the the the air we breathe, you know, the the this
- 15:18Rubik's cube on my desk whatever.
- 15:21Our hair, everything is made up of electrons, protons, and those things, and and neutrons.
- 15:27And those things the key that makes them all stick together and work are electrons.
- 15:33And electrons is just electricity.
- 15:35And if you wanna a magnet out of anything.
- 15:37You wanna make a steel magnet or a or a a, an iron magnet, bombard it with electrons.
- 15:43That's what makes a magnet.
- 15:45So guess what?
- 15:46If we're all made of the same stuff, then guess what?
- 15:49The more energy that we have and that energy comes from our psychology than the more
- 15:53magnetized that we have, but here's the deal.
- 15:56We it gives us the ability to magnetize situation, circumstances, and even material
- 16:02things around us.
- 16:02And proof of that is this.
- 16:05And I'll ask you, have you ever been in your car and you feel somebody looking at you and
- 16:10you look over and then there's those eyes.
- 16:13Yes.
- 16:13All of us or vice versa.
- 16:15Have you ever been in your car and you look at somebody maybe an attractive person or an
- 16:19interesting person and they catch you?
- 16:22Happens to all of us.
- 16:23We'll check this out.
- 16:24And this is science.
- 16:25And, again, I always say to people, go don't take my word for it.
- 16:28Go on YouTube University and look it up.
- 16:31You know?
- 16:31And and here's what happens.
- 16:33When we put our attention and intention on somebody else, but it's synonymous with
- 16:39something else.
- 16:404 things happen automatically.
- 16:42Number 1, your electromagnetic energy grows, and you can see it.
- 16:46It's called Corillian Photography.
- 16:48You'll see it.
- 16:48Your electric field around you grows, which means you become more magnetic.
- 16:54Anything that has electricity is magnetic.
- 16:56The second thing that happens is that thing, that person feels That's why they feel it
- 17:01because it hits them.
- 17:03Third thing that happens is their electromagnetic energy grows, and the 4th that
- 17:07happens is you become magnetic and attracted to each other.
- 17:102 magnets are attracted closer to every bot to each other than a magnet and steel.
- 17:16First off, I have these 2 magnets here.
- 17:18Okay.
- 17:19And these these are real strong magnets and watch this.
- 17:23So If I take these magnets, this far apart, they're always gonna go together.
- 17:28Okay?
- 17:29I'm holding 2 magnets apart, and they go to each other.
- 17:31I just have to let gold 1.
- 17:33The reason being is this magnet is is sending out electromagnetic.
- 17:38Just like looking at that person, it's sending out electromagnetic energy.
- 17:42And so is this one?
- 17:43And so they're close to each other.
- 17:44They're always gonna go together.
- 17:46But then I have this ink pen here, and this ink pen has a steel clip on it.
- 17:50We all know steel is attracted to to to a magnet, but watch this.
- 17:54I do the same thing, and it drops, and it gonna happen.
- 17:57It drops.
- 17:58Because this is not the pin is not a magnet.
- 18:01But if I magnetize this, it's gonna pull to it.
- 18:03Now here's the deal.
- 18:04Here's why people sabotage themselves.
- 18:07So here's these magnets now watch.
- 18:09They'll pull together each other like that.
- 18:11But if I flip this magnet over, watch what happens.
- 18:15It pushes it away.
- 18:17Okay?
- 18:17Not some of the time.
- 18:19Not and even if I force it together, it's gonna push it away.
- 18:22Not some of the time.
- 18:24All of the time, not most of the time, all of the time.
- 18:27And the reason I share that with you is this that we as human beings, and again, back on the
- 18:3260, 2020 rule, if we don't have a good psychology about ourselves, about other people
- 18:38and the world around us.
- 18:39And any variation in between there, We're gonna demagitize ourselves and push the things that
- 18:45we wanna weigh.
- 18:46That's why we self sabotage.
- 18:48That's why we do those things.
- 18:49So it all it's a it's a circle long answer your question, but it it's all it is all a circle.
- 18:55Now I say a a loop that that when you when you work on 1, it feeds the other and feeds the
- 19:01other, and and it comes around.
- 19:02And that's how we change ourselves.
- 19:03That's how we change ourselves in business and whatever we want in our lawn.
- 19:06I love it.
- 19:07That was such a great example.
- 19:09Now we gotta go to a break.
- 19:11So and we will be right back with Joseph McLendon the 3rd.
- 19:16Stay with us.
- 19:23Hi.
- 19:23I'm Melinda Emerson, small biz lady.
- 19:25And I'm known as America's number one small business expert.
- 19:29I know a thing or 2 about how to run a successful business.
- 19:31I've been running my own for over 20 years.
- 19:34And I'm often asked, how do I actually become my own boss?
- 19:39It starts with knowing what you want and why.
- 19:41Then you need to figure out how you're fun your dream business.
- 19:45Next, you must research your idea and make sure you understand everything that's involved.
- 19:50Next, you must determine your target customer, then complete your business plan.
- 19:55And finally, it's time to start your business as a side hustle first, if you can.
- 20:00I wrote my best selling book become your own boss in 12 months to give you a road map to
- 20:05business success us.
- 20:06And over a hundred thousand people in multiple languages around the world have been helped by
- 20:10this book.
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- 20:36Welcome back to the small biz chat podcast.
- 20:39I'm Melinda Emerson, the small biz lady, And I'm back with my guest, Doctor Joseph McLennan
- 20:44the 3rd.
- 20:45I'm a business coach.
- 20:46You're a therapist slash business coach.
- 20:50I wanna know what is the difference between being a therapist and being a business coach.
- 20:56And I ask you that because It is my unphd opinion that 50 percent of all business
- 21:02problems are not so well hidden personal problems.
- 21:08I would agree with you 1000%.
- 21:10And you may or may not like my answer to your question about what is the difference?
- 21:14There is no difference.
- 21:16In other words, they're 1 and the same.
- 21:18You have to be if you're going to be an effective business coach, you know, one of my
- 21:22mentors taught me that business is about people and people is about business.
- 21:26And if you can't deal with the first business person in in your business, which is you, me,
- 21:32and and and by the way, a coach, it's a business you know, you're you're a business
- 21:35coach.
- 21:36In any business coach, what do they do?
- 21:38They use that methodology of helping people to to, you know, line their own It's grow their
- 21:43own life, you know, may make their own.
- 21:45So it's a it's a but you gotta deal with yourself first.
- 21:47My mentors always taught me position heal thyself first.
- 21:52Go and and and work on yourself first.
- 21:54So, therapy brings with it this this, shroud of uncertainty You gotta have the degrees.
- 22:01You gotta have all that stuff.
- 22:02And though that may help, it's not absolutely necessary.
- 22:05You can become certified in different things, and you can learn different things.
- 22:08Therapy means to me just being able to help somebody move off of the dime, help them move.
- 22:14If you if you're effective in doing that, then you've got some level of therapy in you.
- 22:19Well, I'm gonna find some little certification program to get me a little certification on the
- 22:24wall.
- 22:24No.
- 22:24I'm I'm joking.
- 22:25So, Well, well, well, tell me in your work when you give your keynote speeches and you talk to
- 22:32people, what is the most common topic that you talk about when you talk the audiences of
- 22:37business people.
- 22:38Yeah.
- 22:38That's why I created further faster because what people talk about is they want what they
- 22:43want sooner rather than later.
- 22:44And the biggest question that people have is what's wrong with me?
- 22:48Why can't I do this?
- 22:49Why haven't I done this?
- 22:50You know, what do I need to do?
- 22:52What do I need to have?
- 22:53You know, what do I need to be?
- 22:55And it always circles back around to ourselves.
- 22:58It circles back around to our own challenges that we have.
- 23:02You said it earlier.
- 23:02You I I think it's actually more than 50% of of business challenges start with the person,
- 23:09start with the people.
- 23:10As I said, my mentors taught me that business is about people.
- 23:14And and if you don't know how to deal with yourself first, and then secondly, you know,
- 23:20together, be able to deal with other people, help other people as well, then you're not
- 23:24gonna be as good a business person.
- 23:26Well, but I think part of the problem is Sometimes people think just because they own
- 23:31the business that they're a leader.
- 23:33No.
- 23:34You're just an owner.
- 23:35Right?
- 23:36And I think and I think that's actually interesting because in my new book, become your
- 23:40own boss in 12 months, which I'm so excited was released this week.
- 23:45I actually wrote a chapter in that book called Your Leadership Matters because I think people
- 23:52don't know that leadership just like you would go to get, you know, training for sales or
- 23:57training and negotiation or how to write a business plan you need to work on your
- 24:03leadership because everyone's following you.
- 24:06And it's hard.
- 24:07Right?
- 24:07It's hard to take on 10 to 12 jobs at one Right?
- 24:10Nobody ever said that was easy, and everybody can't do it.
- 24:13Right?
- 24:13We need some people to keep their good jobs, right, so they can hire me and you.
- 24:16But but what I'm saying is is that One of the things that I worry about is that people really
- 24:22aren't realistic about how their communication style or their leadership style or how they
- 24:32give feedback how that affects people.
- 24:34Because I'm like, people don't leave people.
- 24:37I mean, people don't leave jobs.
- 24:39They leave people.
- 24:40They try to deal with you.
- 24:42That's why they won't come back and work at your restaurant.
- 24:44Because how did you treat them when they were there?
- 24:46You know what I mean?
- 24:47Like, I don't know why people don't make the connection to the human condition related to
- 24:54work.
- 24:54Like, because I I'm I'm always been of the mindset that if you nickel and dime your
- 24:58employees, they're gonna nickel and dime your customers.
- 25:01And that's a dangerous, dangerous thing I think to get into, especially if you're in a service
- 25:06business, but have you have you seen a lot of that same because I believe so many people are
- 25:10completely delusional about their own leadership style.
- 25:14No doubt.
- 25:15And most people don't even know how to leader what a leader is.
- 25:18You know, I I early on, I have had I've had some unbelievable mentors, and one of my
- 25:23mentors taught me he says Joseph, what do you think a leader is I go, well, somebody that
- 25:27goes first and all those cliche things that we learn.
- 25:29Somebody that goes first and so on and so forth.
- 25:31And he goes, no.
- 25:31He said a leader is somebody with a vision.
- 25:34That helps empowers and and helps other people willingly.
- 25:40And he says he always he always goes people, underlying people, not machines, willingly take
- 25:47on that vision, make it their own, and gladly bring it to fruition.
- 25:52And what that means is is our vision about our because we gotta lead ourselves first.
- 25:56That's the first thing.
- 25:57If you if we have if you have an ego, then that's a clear cut sign that you need some
- 26:02help.
- 26:03You need some because it's not transparent.
- 26:05People are gonna feel that stuff.
- 26:06People are gonna look through it and see it.
- 26:08So you gotta learn to lead yourself.
- 26:09And then you've gotta be able to inspire.
- 26:12You've gotta be able to empower and really imbue that vision on other people.
- 26:18So they go, yes.
- 26:18I want that as well.
- 26:20And I'm gonna I'm gonna make that happen.
- 26:22Not for you, but for themselves.
- 26:25And
- 26:26that's leadership.
- 26:26You know, when you said something earlier, feedback style, feedback quality, how to
- 26:31feedback to somebody, how to go in there and and and connect with them and have that report
- 26:35with them so that they want to work with you, not for you, nobody wants to work for somebody,
- 26:41even though they'll call your boss, that kind of thing.
- 26:43But if you ever heard somebody go, yeah, my boss is the greatest.
- 26:46Not doesn't happen that much.
- 26:47It's just like, yeah, my boss said I gotta do You can help people do something for
- 26:52themselves.
- 26:53You know, Kayla was listening to that earlier.
- 26:55Thank you so much for for I all of your information here.
- 26:59I was listening to her what she was talking about.
- 27:00Stay in you're talking about with working with her children, staying in their lane.
- 27:04That level of leadership, you know, allowing that person to, and I'm sure there's times
- 27:08where you're gonna step up and go, hey.
- 27:10I need this done.
- 27:11Maybe this wasn't, but allowing that person to feel good about themselves, that's where
- 27:14business grows.
- 27:16I love it.
- 27:17I love it.
- 27:17Alright.
- 27:17We've gotta wrap it up there, but one last question.
- 27:20What is the best business advice anyone's ever given you?
- 27:24Got a I've had a lot of it, but I think the the the best was model mentor move and that
- 27:32physician healed myself, meaning don't take theory.
- 27:35Model the best, have a mentor, Move.
- 27:39Do something.
- 27:40Don't sit there because we can just read books and so on and so forth.
- 27:42You gotta get off your blood and move and do something.
- 27:45And then lastly, do you teach you know, don't teach theory.
- 27:49Do it yourself and teach it to other people.
- 27:51Right.
- 27:51In other words, eat your own dog food.
- 27:54Right?
- 27:56Love
- 27:57it.
- 27:57Thank you so much, Joseph.
- 27:59Alright.
- 27:59Joseph, what is your favorite podcast?
- 28:02Well, right now, it's gonna be this one, isn't it?
- 28:06However, I just started listening to Dave Chapelle's podcast and it is brilliant,
- 28:11brilliant.
- 28:13I I have heard that.
- 28:14So I'm I'm gonna have to get make an opportunity to check his.
- 28:17You know, I'm always listening to business podcasts.
- 28:18That's my problem.
- 28:19I'm a I'm an addict.
- 28:21What is your favorite business app, Joseph?
- 28:24What is your favorite business app?
- 28:26Instagram.
- 28:28Listen.
- 28:29That's weird.
- 28:30I'll be there.
- 28:30People.
- 28:31I know.
- 28:31Right?
- 28:32Instagram is it.
- 28:33I I it's everything has shifted.
- 28:35Alright.
- 28:35Alright.
- 28:36I just started a Instagram reels account.
- 28:38We gotta watch my stuff.
- 28:39Alright.
- 28:40Alright, Joseph.
- 28:41What is your favorite old school marketing tip?
- 28:45Telefriend and television.
- 28:49And and nowadays, it's it is synonymous with social media.
- 28:53So Word-of-mouth.
- 28:55I like listen.
- 28:57I believe that magic happens over the phone.
- 29:00Pick up the phone and call somebody.
- 29:03Whether it's a good day or a bad day, pick up the phone.
- 29:06Magic happens on the phone.
- 29:08Alright.
- 29:08Joseph, what's your favorite business book?
- 29:10The Holy Grail.
- 29:122 of them.
- 29:13Think and grow rich and it's follow-up outwitting the devil.
- 29:17Where's my microphone so I can drop it?
- 29:21You're so funny.
- 29:23Follow-up outwitting the devil.
- 29:25Now that's a new one.
- 29:26I'm gonna have to go get that.
- 29:27Listen, they wrote them at the same time.
- 29:30And they did not release outwitting the devil until 2011.
- 29:35You can listen.
- 29:36You gotta you gotta read it.
- 29:37Alright.
- 29:38I'll win the demo.
- 29:39That sounds like a good one for a lot of reasons.
- 29:41Alright.
- 29:42But with that, guys, that is it.
- 29:44Thank you so much Thank you all for joining me for this episode of the small fish chat
- 29:49podcast.
- 29:50If you're still working on your digital pivot, be sure to grab my brand new book Become your
- 29:55own boss in chunk months, revised and expanded.
- 29:57It was released just this week, and I've got great stuff in there for selling online.
- 30:02How to become a social media ninja 2.0 and develop a sales process, head over to become
- 30:08your own boss book .com and grab your copy.
- 30:10I've got some great bonuses over there.
- 30:13And thank you so much for joining me.
- 30:15The mission of small business chat is to end small business failure.
- 30:19I'm Mullinda Emerson, the small biz lady, and I will leave you with this.
- 30:22You never lose in business.
- 30:24Either you win or you learn.
- 30:26God bless everybody at night.
- 30:31Thank you for listening to the Small Biz Chat podcast with Melinda Emerson.
- 30:36For more resources and small business success strategies, visit succeed as your own boss.com.
- 30:42Subscribe to this podcast wherever you listen to podcasts and join us next Wednesday.