Latest / The Steve & Jeff Show / Language Softener - Episode 41

Transcript

Language Softener - Episode 41 · The Steve & Jeff Show

• 0:03
  SPEAKER_01: Well, hey everybody.
• 0:05
  SPEAKER_01: Welcome to yet another exciting episode of the Steve and Jeff Show.
• 0:09
  SPEAKER_01: I'm Steve.
• 0:10
  SPEAKER_00: What's happening, Steve?
• 0:12
  SPEAKER_01: There you go, Jeff.
• 0:13
  SPEAKER_01: None of those crutches, none of those hooks.
• 0:14
  SPEAKER_01: Yes, there you go.
• 0:15
  SPEAKER_01: Trying new language.
• 0:17
  SPEAKER_01: I like it.
• 0:17
  SPEAKER_01: I like it.
• 0:18
  SPEAKER_00: Oh, it's so different.
• 0:19
  SPEAKER_00: It's so different than how's it going, Steve?
• 0:22
  SPEAKER_00: You know, what's happening?
• 0:23
  SPEAKER_00: It's kind of a trendy thing, you know, where it's like, it's the new language, it's the what the kids are using.
• 0:29
  SPEAKER_01: I think it's that show we did last week with with Chadley.
• 0:33
  SPEAKER_01: I think you're catching on to the young vibe, the young, the hip vibe, the cool vibe, the modern vibe, today's vibe, the vibe we need for the show.
• 0:42
  SPEAKER_01: Jeff, that's so good.
• 0:43
  SPEAKER_01: That's so good.
• 0:43
  SPEAKER_00: I agree.
• 0:44
  SPEAKER_00: And I have listened to that episode a few times, Steve, and I still don't have any idea what she was saying half the time or he was saying half the time.
• 0:53
  SPEAKER_00: Was it he?
• 0:54
  SPEAKER_00: It was a he.
• 0:54
  SPEAKER_00: Yeah, it was a Chad.
• 0:55
  SPEAKER_01: It was Chad, Chadley.
• 0:56
  SPEAKER_01: Yeah.
• 0:57
  SPEAKER_01: But it doesn't matter.
• 0:58
  SPEAKER_01: I'm not really sure what he was saying either.
• 1:00
  SPEAKER_01: But you know, boy, when he when he gave me the high five through the through the window, go that was a golden moment for me.
• 1:05
  SPEAKER_01: That was touching.
• 1:06
  SPEAKER_00: Well, you brought up a really good point.
• 1:08
  SPEAKER_00: One of the things I did remember from listening to it was that I tend to not listen to the people that are on the show.
• 1:14
  SPEAKER_00: And then you get lost.
• 1:15
  SPEAKER_00: What'd you say?
• 1:16
  SPEAKER_00: And then uh then you get lost.
• 1:18
  SPEAKER_00: Oh, okay.
• 1:19
  SPEAKER_00: So so yeah, so I I try I'm gonna try to pay attention to this interview a lot more than I have in the past ones, and maybe I won't be so confused and lost.
• 1:28
  SPEAKER_01: And Jeff, Jeff, you have picked the perfect show to pay closer attention to because Jeff, you know, we've we've been talking about changing our language up a little bit, getting away from some of the standard cliches, the crutches, the hooks, you know, those things, right?
• 1:43
  SPEAKER_01: Well, Jeff, Jeff, tonight we've got just the other side of that glass.
• 1:48
  SPEAKER_01: Oh, wait, that's a crutch.
• 1:50
  SPEAKER_01: Okay, but anyway, just the other side of that glass.
• 1:53
  SPEAKER_01: We have somebody that can really help us with that and help our listeners too.
• 1:57
  SPEAKER_01: Uh, she is a language softener and she is uh she is a corporate consultant.
• 2:02
  SPEAKER_01: She consults with major corporations, perhaps some of whom could be advertisers on our show, Jeff.
• 2:07
  SPEAKER_01: That's so exciting, too.
• 2:08
  SPEAKER_01: We could put she on a goodness, baby.
• 2:10
  SPEAKER_01: And and her name is uh Elise Partridge.
• 2:14
  SPEAKER_01: Elise, welcome to the show.
• 2:16
  SPEAKER_03: Hi, thank you for having me.
• 2:17
  SPEAKER_01: We have just been going through kind of changing our language up a little bit, and that's really what you do.
• 2:22
  SPEAKER_01: That is your that's your profession, right?
• 2:24
  SPEAKER_03: Absolutely.
• 2:25
  SPEAKER_03: When we're more intentional about our language and we choose words more carefully, they can have more impact.
• 2:32
  SPEAKER_01: Impact is what we're looking for.
• 2:33
  SPEAKER_00: That's that's really Jeff, that's what this show is all about is impact, you know.
• 2:36
  SPEAKER_00: Well, and I remember when Steve said that you were going to be on the show and he said we're gonna have a a language softener on the show.
• 2:43
  SPEAKER_00: The first thing I thought of is at my age, anytime you can have a softener, that's a good thing.
• 2:48
  SPEAKER_00: He's everything moving.
• 2:48
  SPEAKER_01: It's it's good with the flow, it helps with the flow, good with the flow, and it really kind of helps you uh generally, you know, you just feel better.
• 2:56
  SPEAKER_00: Yeah, absolutely.
• 2:56
  SPEAKER_00: So I'm so glad, Elise.
• 2:58
  SPEAKER_00: Can I call you Elise or Miss Partridge?
• 3:01
  SPEAKER_00: Or is there another word?
• 3:03
  SPEAKER_00: Good.
• 3:04
  SPEAKER_00: Is your name soft for something else, or is that your real name?
• 3:09
  SPEAKER_03: I'm just trying to that's my real name.
• 3:11
  SPEAKER_00: Okay, it's pretty soft as it is.
• 3:13
  SPEAKER_01: So it wasn't it wasn't like she changed it from like ostrich, like Elise Ostrich.
• 3:17
  SPEAKER_01: So no partridge is better, you know.
• 3:19
  SPEAKER_01: Yeah, well, it's a little soft.
• 3:20
  SPEAKER_01: Yeah, I think it's great.
• 3:21
  SPEAKER_01: So emo, you know, and then partridge.
• 3:23
  SPEAKER_01: Let's go with the partridge.
• 3:24
  SPEAKER_01: Yeah, yeah.
• 3:24
  SPEAKER_01: Yeah.
• 3:25
  SPEAKER_01: So Elise, tell just tell us a little bit about what's involved in language softening and some of the work you do.
• 3:32
  SPEAKER_03: Thank you, Steve.
• 3:33
  SPEAKER_03: I'd be happy to tell you in our day-to-day speech.
• 3:37
  SPEAKER_03: There are times when we're trying to convey a message or an idea or a thought, and it doesn't land.
• 3:44
  SPEAKER_03: And it doesn't land because people aren't receptive to it.
• 3:47
  SPEAKER_03: And the best way to get buy-in is to soften your language in a way that it is more acceptable in that person's mind.
• 3:55
  SPEAKER_03: You can reach someone and have more impact if you choose your words carefully.
• 4:00
  SPEAKER_03: Maybe that's our problem, Jeff.
• 4:01
  SPEAKER_01: Maybe we haven't been choosing the words carefully, you know.
• 4:04
  unknown: I don't know.
• 4:04
  SPEAKER_00: I don't know.
• 4:05
  SPEAKER_00: Yeah.
• 4:05
  SPEAKER_00: And I know that uh I worked with somebody who used to always say to me, God, Jeff, you you really seem to look thinner now.
• 4:13
  SPEAKER_00: You seem to be in in really good shape.
• 4:16
  SPEAKER_00: At the time, I thought it was a compliment, but then later I sort of realized that you don't get that kind of compliment unless you're fat.
• 4:22
  SPEAKER_00: So it was sort of a way for them to comment on my weight in a positive way.
• 4:28
  SPEAKER_00: And I'd always made me feel good, but at the same time, it was delivering a message.
• 4:32
  SPEAKER_00: Is that what we're talking about, Elise?
• 4:35
  SPEAKER_03: One way of doing things.
• 4:36
  SPEAKER_03: Language softening is a more active way of changing the language that you use so it can be more easily acceptable to people and you can get their buy-in.
• 4:48
  SPEAKER_03: Another aspect of that though is refraining from mentioning something.
• 4:52
  SPEAKER_03: Some people do refrain from mentioning things.
• 4:54
  SPEAKER_03: For instance, when you said that at your age, a softener is the thing you're looking for.
• 5:01
  SPEAKER_03: I refrain from making a joke about Viagra.
• 5:04
  SPEAKER_01: Oh, I was kind of kind of the anti-softener there, you know.
• 5:08
  SPEAKER_01: Oh, wow.
• 5:09
  SPEAKER_01: I wasn't even going there.
• 5:11
  SPEAKER_01: And you know, really, Jeff, at our age, some things you want softer, but some things are already too soft.
• 5:16
  SPEAKER_01: You know, it's a tough age.
• 5:18
  SPEAKER_01: It really is, you know.
• 5:19
  SPEAKER_00: I'm trying to just grasp an example.
• 5:21
  SPEAKER_00: So you said to me, when I said to you, let's rewind this thing back.
• 5:25
  SPEAKER_00: Let me just take a peek.
• 5:27
  SPEAKER_00: Okay, so I said something to you, and you said that's one way to look at it.
• 5:31
  SPEAKER_03: Right.
• 5:32
  SPEAKER_03: Is that the other way to look at it?
• 5:34
  SPEAKER_03: That that's that's a great question.
• 5:36
  SPEAKER_03: The other way to look at it is even though I did not make that joke about Viagra in the moment, I still got to make it by referring back to that moment, thereby softening the words.
• 5:49
  SPEAKER_01: Oh, I get it.
• 5:50
  SPEAKER_01: So you don't react and say it in the moment, but then later you say, in the moment, I could have said this, but I didn't.
• 5:58
  SPEAKER_01: So you still get to say it.
• 5:59
  SPEAKER_01: It's kind of cool.
• 6:00
  SPEAKER_03: One way.
• 6:01
  SPEAKER_03: There are so many ways to soften your language.
• 6:04
  SPEAKER_03: Finding the optimal moment is one example of a way to soften your language.
• 6:09
  SPEAKER_03: Another way to soften your language is to frame it in a way that is more pleasing to people.
• 6:16
  SPEAKER_03: For instance, I statements.
• 6:18
  SPEAKER_03: Some people find the word you to be off-putting and accusatory.
• 6:23
  SPEAKER_03: So instead of saying you need to take out the trash, you might say something like, I need you to take out the trash.
• 6:31
  SPEAKER_03: Do you understand?
• 6:31
  SPEAKER_03: Is that is that making sense?
• 6:34
  SPEAKER_03: That's another one.
• 6:35
  SPEAKER_03: Is that making sense?
• 6:36
  SPEAKER_03: If you're saying something and you don't want to say, Did you get that, you dummy?
• 6:42
  SPEAKER_03: You would say, Am I making sense?
• 6:45
  SPEAKER_01: Boy, I hear that a lot.
• 6:46
  SPEAKER_01: I need you to.
• 6:48
  SPEAKER_03: And and that's just one way to make an eye statement.
• 6:51
  SPEAKER_03: Another one is I would like it if you did this, or you know, I feel that you're just not picking up your end of the bargain.
• 7:00
  SPEAKER_03: That's one way to do it.
• 7:01
  SPEAKER_03: You play around with the language.
• 7:03
  SPEAKER_00: Wow, if I had a nickel for every time people have said that to me, that and comments about being soft.
• 7:09
  SPEAKER_00: But yeah.
• 7:10
  SPEAKER_00: It's funny because I I I wasn't even going there.
• 7:13
  SPEAKER_00: I don't know why, you know, Elisa, you you brought it up that way because I was completely full candor, just full exposure here.
• 7:20
  SPEAKER_00: Well I don't use the word exposure.
• 7:22
  SPEAKER_01: Exposure when it's opening the kimono, if you will.
• 7:25
  SPEAKER_00: Opening the kimono, as we talked about.
• 7:28
  SPEAKER_01: Exactly, as we talked about the earlier show.
• 7:29
  SPEAKER_01: Yes.
• 7:30
  SPEAKER_01: Yes.
• 7:30
  SPEAKER_00: Full I was more focused on regularity, not yes, not it's it was a different body part.
• 7:38
  SPEAKER_00: But now that you bring it up, it's it is ironically fairly close, though, right?
• 7:42
  SPEAKER_03: So a way to soften my reaction to you saying that would be to say, I see what you're saying, instead of, yeah, I got it.
• 7:51
  SPEAKER_01: That is a very soothing response.
• 7:53
  SPEAKER_01: So so maybe when I say something and somebody says to me, I see what you're saying, they're probably really saying, You're an idiot.
• 8:01
  SPEAKER_01: You're a fucking idiot.
• 8:02
  SPEAKER_03: It could be not everyone knows how to soften their language, though, and that's where I come in.
• 8:08
  SPEAKER_03: I train people to soften their language.
• 8:11
  SPEAKER_03: Sometimes I go to corporations and I I teach people how to say per our last email, or as per our discussion about things like that, per is a good one.
• 8:22
  SPEAKER_03: Uh, I help people to say things like that instead of saying, we already talked about this.
• 8:28
  SPEAKER_03: There are different ways of phrasing things.
• 8:30
  SPEAKER_03: So they are softer and more professional, or at least less likely to get you in trouble.
• 8:36
  SPEAKER_01: Well, and especially in corporations, that's gonna be a big problem.
• 8:39
  SPEAKER_01: If you got people saying, Hey, idiot, hey dummy, you know, boy, you just can't do that, right?
• 8:44
  SPEAKER_03: Well, not only can't you do it, but if you do it, no one's going to buy into the message you're sending.
• 8:50
  SPEAKER_00: Oh, it's not gonna work, no.
• 8:51
  SPEAKER_00: And at least there's something about your voice, it's very soothing.
• 8:55
  SPEAKER_00: And even if you were to be abrasive or abrupt, it just comes off in so much of a better way.
• 9:03
  SPEAKER_00: Then I feel like for me, and I'm just kind of again opening the kimono one more time, is that I feel like even if I use soft language, the way I deliver that language comes off really bad.
• 9:17
  SPEAKER_00: And I don't know exactly how to retrain myself to be a pleasant uh deliverer of that's gonna take like a personality regrouping.
• 9:26
  SPEAKER_00: You know what, Steve?
• 9:27
  SPEAKER_00: Yeah.
• 9:27
  SPEAKER_00: Oh, see, there, that's exactly what I'm saying.
• 9:30
  SPEAKER_01: This is what we're talking about, right?
• 9:31
  SPEAKER_01: This is exactly it.
• 9:32
  SPEAKER_01: This is the problem.
• 9:33
  SPEAKER_03: This is this is what I would say that this would work for everyone, but I got my start doing phone sex work.
• 9:40
  SPEAKER_03: Sex work is work, and I adjusted the way that I speak in order to meet the needs of that particular industry.
• 9:48
  SPEAKER_03: So while I'm not saying you should do phone sex, if you consider the end result, if you consider the persuasion, if you consider how to modulate your voice in a way that is pleasing to the person at the other end, that will help you.
• 10:04
  SPEAKER_01: Wait, wait, you did phone sex.
• 10:05
  SPEAKER_01: I gotta ask, your voice sounds vaguely familiar.
• 10:08
  SPEAKER_01: Were you Diane in the phone sex company?
• 10:11
  SPEAKER_03: I was a lot of people.
• 10:12
  SPEAKER_03: Diane was one of my alter egos.
• 10:15
  SPEAKER_03: Yep.
• 10:15
  SPEAKER_01: I always liked Diane.
• 10:16
  SPEAKER_01: I I was a good customer, you know.
• 10:18
  SPEAKER_00: In fairness, Steve, that was Diane was my alter ego too.
• 10:22
  SPEAKER_01: Oh, oh it's a common word.
• 10:24
  SPEAKER_00: It's a common word.
• 10:25
  SPEAKER_01: It was a similar voice, similar voice, but but a little deeper.
• 10:27
  SPEAKER_01: I thought, yeah, I didn't I don't know, but but I digress.
• 10:30
  SPEAKER_01: But but anyway, so could language softening help even like a small company like our podcast?
• 10:37
  SPEAKER_01: It works with big companies with a lot of with HR, a lot of human resource issues.
• 10:41
  SPEAKER_01: But what about like just a couple of guys doing a podcast?
• 10:43
  SPEAKER_01: Could that really help us?
• 10:45
  SPEAKER_03: Absolutely.
• 10:46
  SPEAKER_03: It can help in any sort of interaction, relationship, interpersonal relationships between you and your partner, discussions with a parent or a child.
• 10:56
  SPEAKER_03: When you soften your words, you soften your language, you find a way to reach a person on a level that was not possible previously.
• 11:05
  SPEAKER_01: You know, this is such a fascinating area, and it's really, I don't think there are a lot of people doing what you do.
• 11:11
  SPEAKER_01: Tell us how you got started.
• 11:13
  SPEAKER_03: I just decided one day to change my brand.
• 11:16
  SPEAKER_03: I'd had enough of phone sex.
• 11:17
  SPEAKER_03: There's really no upward mobility there.
• 11:20
  SPEAKER_03: And I decided that I didn't really want your typical nine to five.
• 11:25
  SPEAKER_03: I wanted to be my own boss, I wanted to set my own path, and I just kind of decided to use the the skills that I had already obtained in a way that I felt was going to be more fruitful and less less, well, that can be fruitful too, but not in a way that I wanted.
• 11:47
  SPEAKER_03: So I marketed myself to small businesses and that grew into something more.
• 11:54
  SPEAKER_03: And eventually I've become a language softener to the stars, even.
• 11:58
  SPEAKER_03: I did, I'm not gonna tell you who my clients are, but I have softened the language of several famous people.
• 12:04
  SPEAKER_01: If we guess, would you tell us?
• 12:06
  SPEAKER_01: Could you give us like a hint, like initials, maybe?
• 12:09
  SPEAKER_03: I won't.
• 12:09
  SPEAKER_03: And that is something also to think about.
• 12:12
  SPEAKER_03: Like softening your language does not mean not having boundaries, it just means expressing them in a way that can be easily understood.
• 12:21
  SPEAKER_03: And that's a kindness.
• 12:22
  SPEAKER_01: Does one of your clients have a one name, is known by one name, and it maybe starts with a K?
• 12:28
  SPEAKER_03: I'm not gonna tell you.
• 12:29
  SPEAKER_01: Ooh, because he could use some real softening.
• 12:32
  SPEAKER_01: Lib.
• 12:33
  SPEAKER_01: No, no, I well, I can't say on this public podcast where you know millions of people are gonna listen to this.
• 12:38
  SPEAKER_01: I I mean I can't sure, I can't say that just on here, but one name starts with a K, needs some language work.
• 12:44
  SPEAKER_01: I think you can figure it out.
• 12:45
  SPEAKER_01: Do it, it shouldn't be too hard.
• 12:46
  SPEAKER_00: Are there classes you can take?
• 12:48
  SPEAKER_00: Did you just have it in you?
• 12:50
  SPEAKER_00: Or and I'm not talking about the phone sex thing, but did you take classes?
• 12:54
  SPEAKER_00: Is there is there something that's kind of worthwhile for me to pursue to learn to be better at this?
• 13:00
  SPEAKER_03: I actually teach classes now.
• 13:02
  SPEAKER_03: How did I get there?
• 13:04
  SPEAKER_03: I got there in a very self-directed way, which is to also say that you too could get there in a very self-directed way, but sometimes we don't want to do that, and that's perfectly okay.
• 13:15
  SPEAKER_03: You can take classes from me.
• 13:16
  SPEAKER_03: I do offer them.
• 13:18
  SPEAKER_01: I mean, I see what you mean, Elise, because it's it's sometimes it's just so much fun to say like outrageous things, you know.
• 13:25
  SPEAKER_03: Oh, absolutely.
• 13:26
  SPEAKER_03: Nobody says it's a good.
• 13:28
  SPEAKER_01: It's a blast, Jeff and I, I part of our 50-year friendship.
• 13:31
  SPEAKER_01: I think was there ever a time we didn't say outrageous stuff?
• 13:34
  SPEAKER_01: All the time.
• 13:35
  SPEAKER_03: Well, there's a kind of cost-benefit analysis to be done there.
• 13:39
  SPEAKER_03: Risk, reward, cost benefit.
• 13:41
  SPEAKER_03: You have to examine what the consequence will be of the thing that you say.
• 13:46
  SPEAKER_03: And when you realize that sometimes the consequence is greater than you feel should be, then you need to soften your language.
• 13:54
  SPEAKER_03: That's a personal decision, and I wouldn't tell anyone otherwise.
• 13:58
  SPEAKER_00: Is the pricing for this uh class that you teach is that like a hard number or is it soft and flexible?
• 14:06
  SPEAKER_03: Because it's a sliding scale.
• 14:09
  SPEAKER_00: Oh, perfect.
• 14:10
  SPEAKER_01: Perfect.
• 14:11
  SPEAKER_01: It's soft payment for a soft language, which is not to say that I come cheaply.
• 14:16
  SPEAKER_03: It's and that's not a joke either.
• 14:21
  SPEAKER_01: Oh, Diane did.
• 14:22
  SPEAKER_00: I will I'm assuming if you're on the other line, Steve, it had to be cheaply.
• 14:27
  SPEAKER_00: It was well, it was really quick.
• 14:29
  SPEAKER_02: Let me just tell you.
• 14:31
  SPEAKER_02: I would cheap, too.
• 14:33
  SPEAKER_02: Yeah, come on.
• 14:33
  SPEAKER_03: So yeah, for the audience.
• 14:36
  SPEAKER_03: And that is for two reasons.
• 14:38
  SPEAKER_03: One, I will charge greater rates for a corporation, for a larger class, or for someone who needs my help more than someone else.
• 14:48
  SPEAKER_01: Jeff, I think we need help like this more than a lot of other people.
• 14:52
  SPEAKER_01: Because, you know, some of those other podcasters, you know, like that that one guy, that MMA guy, you know, I don't think it would take with him.
• 14:58
  SPEAKER_01: You know, he just keeps saying stuff, you know.
• 15:00
  SPEAKER_01: But but I think if we're gonna get the that one step beyond, break through that barrier, break through that wall, break through that ceiling, break through that pod ceiling.
• 15:09
  SPEAKER_01: I think we need to do something different, Jeff.
• 15:11
  SPEAKER_00: You know, I do.
• 15:12
  SPEAKER_00: Maybe this is some a time see for us to change our focus.
• 15:17
  SPEAKER_00: And maybe we should be more like a soft cast instead of a pod.
• 15:22
  SPEAKER_01: See, that's a good example, Jeff, because you folk us instead of folk you.
• 15:25
  SPEAKER_01: Yes, that's perfect.
• 15:27
  SPEAKER_01: That's that's exactly what Elise is talking about.
• 15:29
  SPEAKER_01: Very good.
• 15:30
  SPEAKER_01: See, he's already learning.
• 15:31
  SPEAKER_00: Look at this.
• 15:32
  SPEAKER_00: Wow.
• 15:32
  SPEAKER_00: And I have no idea what I just said, but yeah, I just injecting the word soft in as many sentences as you can.
• 15:40
  SPEAKER_00: Is that kind of what we're talking about, Elise?
• 15:42
  SPEAKER_00: Like pass me the soft butter, that kind of stuff.
• 15:46
  SPEAKER_03: That's where I would respond.
• 15:48
  SPEAKER_03: Things that work for you are very valuable.
• 15:52
  SPEAKER_03: And in that way, I didn't say no, you didn't get it.
• 15:55
  SPEAKER_03: Instead, I say that whatever works for you will work, right?
• 16:00
  SPEAKER_03: At some point, though, if I said, if my reaction to you asking that question was uh no, you wouldn't hear me.
• 16:08
  SPEAKER_03: You would instead be frustrated.
• 16:11
  SPEAKER_00: So, in order to offset the frustration, sometimes you just allow a thing to be you sound like you have the skill set to be a psychiatrist or psychologist or something because you are really helping me and your voice is very soft and soothing.
• 16:27
  SPEAKER_00: I feel clarity, and I don't even know what that is, but I don't know who I was that the name of uh well, that was another one on the phone.
• 16:33
  SPEAKER_01: So that was if Larry wasn't there, I asked for clarity, but you know, it's it was so good.
• 16:38
  SPEAKER_01: Gosh, uh Elise, we've got we've got a lot more we want to talk about with you, but I gotta tell you, Jeff, speaking of uh corporations and making money, Jeff, we have a repeat sponsor tonight.
• 16:50
  SPEAKER_01: Really?
• 16:50
  SPEAKER_01: Is it somebody that I would be familiar with, Steve?
• 16:54
  SPEAKER_01: It is, it is.
• 16:55
  SPEAKER_01: You know, it's those good people.
• 16:56
  SPEAKER_01: Well, there are good people on both sides at Corporation Station.
• 17:00
  SPEAKER_01: And, you know, they just their business has been so good since they ran ads with us, they wanted to come back.
• 17:05
  SPEAKER_01: So I I said, yeah, because you know, they paid us.
• 17:09
  SPEAKER_01: So yeah, I said, sure, why not?
• 17:11
  SPEAKER_01: So uh, hey, Jeff, let's just uh let's go to commercial.
• 17:14
  SPEAKER_01: Okay.
• 17:16
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• 17:18
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• 17:23
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• 17:26
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• 17:29
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• 17:41
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• 17:45
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• 17:49
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• 17:53
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• 17:56
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• 17:58
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• 18:03
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• 18:09
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• 18:12
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• 18:14
  SPEAKER_01: We took it all.
• 18:15
  SPEAKER_01: Franchise is currently available.
• 18:19
  SPEAKER_01: Well, Jeff, I gotta tell you, I actually went to Appropriation Station the other night and I had I tried some of that deep-fried sushi, and it is so good, man.
• 18:28
  SPEAKER_01: I next time I'm gonna do that taco tub.
• 18:30
  SPEAKER_01: That just that looked like so much fun.
• 18:32
  SPEAKER_01: They were whipping it at each other.
• 18:33
  SPEAKER_01: Oh, it just looked great.
• 18:34
  SPEAKER_00: Makes me hungry.
• 18:35
  SPEAKER_00: Boy, I'm telling you, Elise, this is uh a fascinating interview.
• 18:40
  SPEAKER_00: It's changing my life as we speak because I feel like I'm flexible and that I can be different.
• 18:46
  SPEAKER_00: I can be soothing, I can be somebody else besides.
• 18:51
  SPEAKER_00: This is a breakthrough, Jeff.
• 18:52
  SPEAKER_00: Oh my goodness, this is a breakthrough.
• 18:54
  SPEAKER_00: This is important.
• 18:55
  SPEAKER_00: It's I haven't felt this good since I got that new nose.
• 18:58
  SPEAKER_01: This will probably last longer than the nose because you know, uh that correctly.
• 19:02
  SPEAKER_01: I've already got one nostril that doesn't work.
• 19:04
  SPEAKER_01: I hate that.
• 19:05
  SPEAKER_01: It's a little off, but I I wasn't gonna say anything because I wanted to soften my language here.
• 19:09
  SPEAKER_01: So I was gonna say, hey, I love it.
• 19:11
  SPEAKER_01: I love it.
• 19:12
  SPEAKER_01: I did want to mention, but you know, yeah, it's it's not looking so good, Jeff.
• 19:16
  SPEAKER_01: But but I digress.
• 19:17
  SPEAKER_01: But anyway, so Elise, with your corporate work, uh, what what are some of the really difficult situations that you've run into?
• 19:25
  SPEAKER_01: And you know, no names, please.
• 19:27
  SPEAKER_01: Although if you want to mention a name, go ahead.
• 19:29
  SPEAKER_03: One of the most difficult situations that I encountered may have been in a place where people are kept without their will.
• 19:41
  SPEAKER_03: Uh it's a prison.
• 19:43
  SPEAKER_03: And yes, the work there, they're very, very, well, they're not tactful, is how I would put it.
• 19:52
  SPEAKER_03: There's a lot of just off the cuff, top of the head speaking, and most of it's pretty rough.
• 19:59
  SPEAKER_03: And I was brought in as a sort of tactician to teach people tact uh by softening their language.
• 20:06
  SPEAKER_03: And when I left that prison, I've got to tell you, the satisfaction surveys that they gave out to all of the inmates were off the charts.
• 20:17
  SPEAKER_03: There was some real satisfaction from those inmates.
• 20:20
  SPEAKER_01: Wow, Jeff, she may know your dad.
• 20:22
  SPEAKER_00: Can I send you a couple pictures of my dad?
• 20:24
  SPEAKER_00: Um, I'll try to find some where he's he's got clothes on.
• 20:28
  SPEAKER_01: Well, now we said no names, but did you ever do this work at Stateville in Illinois?
• 20:33
  SPEAKER_03: I'm not gonna tell you.
• 20:34
  SPEAKER_01: That's exactly what Diane used to say.
• 20:37
  SPEAKER_01: That meant yes.
• 20:39
  SPEAKER_01: So I think she did, yes.
• 20:41
  SPEAKER_00: Well, I think I think the the rest of the sentence was I'm not gonna tell you until you give me your credit card again.
• 20:46
  SPEAKER_00: Yes, at least that's what happened with me and Diane.
• 20:49
  SPEAKER_00: So I'm assuming, Steve, that it may have happened with you.
• 20:52
  SPEAKER_00: Jess, uh, just to follow up.
• 20:53
  SPEAKER_00: Oh I don't know why I called you Jess.
• 20:55
  SPEAKER_00: Uh uh, that's my mom's name.
• 20:57
  SPEAKER_00: You know, it's soothing.
• 20:58
  SPEAKER_00: It's soothing.
• 20:59
  SPEAKER_00: Again, there's a softness, there's a feeling of warmth and love that you are giving to me.
• 21:05
  SPEAKER_00: But I wanted to follow up real quick on those the counseling sessions.
• 21:08
  SPEAKER_00: Would you call them counseling sessions with the the inmates?
• 21:11
  SPEAKER_03: Um I am not a counselor.
• 21:15
  SPEAKER_03: I dropped out of high school, so I am a language softener, but I am not a counselor.
• 21:21
  SPEAKER_01: Well, drop out of high school.
• 21:22
  SPEAKER_01: She could work at appropriation station.
• 21:25
  SPEAKER_00: She could.
• 21:25
  SPEAKER_00: Wow.
• 21:26
  SPEAKER_00: She could.
• 21:26
  SPEAKER_00: How would you describe the interaction?
• 21:28
  SPEAKER_00: Was it more of a uh just a con a pleasant conversation?
• 21:33
  SPEAKER_00: A uh how would you describe that?
• 21:35
  SPEAKER_00: And my real question was Did you see any uh results or benefits from this once they got out of prison?
• 21:42
  SPEAKER_00: Like choosing different professions and choosing, you know, as a result of understanding how to use language?
• 21:49
  SPEAKER_03: That's a lot of questions.
• 21:51
  SPEAKER_03: I'm happy to answer.
• 21:52
  SPEAKER_00: Wow.
• 21:53
  SPEAKER_00: The first one.
• 21:54
  SPEAKER_00: Have you ever seen my dad naked?
• 21:56
  SPEAKER_03: The first question that you asked previously was what The situation was for how I interacted with the people who did ask that incarcerated, and that would be in a classroom surrounded by armed guards and uh uh plates of glass, plexiglass.
• 22:15
  SPEAKER_03: Um, so more plastic than glass, but that really did keep them from uh slinging bodily fluids at me or throwing things because on the flashback your old work, yeah, it's very hard to get by in.
• 22:30
  SPEAKER_03: But as they got to know me, it did soften a bit all around.
• 22:34
  SPEAKER_00: I get it, I get it.
• 22:36
  SPEAKER_03: They got to know me.
• 22:37
  SPEAKER_03: There was trust built up, not the removal of the plexiglass or the armed guards, but there was trust.
• 22:44
  SPEAKER_00: Did the guards also learn to use soft language so they would like to ask the inmates instead of saying, You need to be in bed by nine o'clock?
• 22:53
  SPEAKER_00: It would be more like, I need you to go to bed at nine.
• 22:56
  SPEAKER_00: I need you to be in bed.
• 22:58
  SPEAKER_01: I would like you to be in bed by nine.
• 23:00
  SPEAKER_03: Yes, or I will like I need you to stop resisting.
• 23:04
  SPEAKER_03: And then when things happened, it was at least prefaced by some softness, even if the resulting interaction was not necessarily soft.
• 23:14
  SPEAKER_03: I did not get quite as much buy-in from the guards as I did from the inmates, but I wasn't called back after that.
• 23:21
  SPEAKER_03: So I think there may have been complaints.
• 23:23
  SPEAKER_03: It happens.
• 23:24
  SPEAKER_01: I I think we're missing something, aren't we, Jeff?
• 23:26
  SPEAKER_01: I mean, you didn't really get all the questions answered, did you?
• 23:29
  SPEAKER_00: I mean, yeah, Steve, you know, this is I I feel like I kind of soft on the brain.
• 23:34
  SPEAKER_00: Well, it's kind of a soft answer, you know.
• 23:36
  SPEAKER_00: I mean, yeah, well, I just I don't remember the last thing that happened.
• 23:39
  SPEAKER_00: I it's at least is that is that common with people that they seem to just forget everything that happened previously.
• 23:47
  SPEAKER_01: No, and that's the softest way she can put that.
• 23:50
  SPEAKER_01: No, it's not common, Jeff.
• 23:52
  SPEAKER_01: It's just it's unique.
• 23:53
  SPEAKER_01: Yeah, but that's part of what makes you unique.
• 23:55
  SPEAKER_01: That's part of what makes you a podcaster, part of what makes you a comic, part of what makes you funny, part of what makes you you.
• 24:01
  SPEAKER_01: That's a lot of parts.
• 24:02
  SPEAKER_01: That's a lot of parts.
• 24:03
  SPEAKER_01: That's a lot of parts.
• 24:04
  SPEAKER_01: You put them all together, and what do you have?
• 24:06
  SPEAKER_01: Yeah, I I don't know.
• 24:08
  SPEAKER_01: I don't either, but I just thought I'd throw that out there.
• 24:11
  SPEAKER_00: Anyways, my question, I think had something to do with helping the guards.
• 24:16
  SPEAKER_00: Let's let's go back to that for a second.
• 24:18
  SPEAKER_00: I think that them observing you, helping the inmates, communicating with the inmates with soft language probably helps the guards and also leads to professions with there.
• 24:32
  SPEAKER_00: I go, giving a whole bunch of questions without giving you a chance to answer.
• 24:35
  SPEAKER_00: I feel like that's process bearing.
• 24:37
  SPEAKER_01: Well, you need to soften your questioning method, perhaps.
• 24:40
  SPEAKER_01: Maybe it's such a mess.
• 24:43
  SPEAKER_01: Maybe cut it into little pieces, like a little bite of a question.
• 24:47
  SPEAKER_01: That would bite-sized question.
• 24:48
  SPEAKER_01: That oh-sized question.
• 24:50
  SPEAKER_01: A little bite, a little uh amuse bouche, if you will.
• 24:52
  SPEAKER_01: A little, it's a little tiny question.
• 24:54
  SPEAKER_01: Well, it's that you know, that French miner last week really kind of got to me.
• 24:57
  SPEAKER_01: So I've been doing all those French things ever since.
• 24:59
  SPEAKER_01: It's just this Bernese sauce.
• 25:01
  SPEAKER_01: What the hell?
• 25:01
  SPEAKER_01: I never even ate it before.
• 25:02
  SPEAKER_01: Now I got gallons of it sitting around.
• 25:04
  SPEAKER_01: I don't know what to do with it.
• 25:05
  SPEAKER_01: But but I digress.
• 25:06
  SPEAKER_00: That's what you mean.
• 25:07
  SPEAKER_00: But but yeah, so so choose whichever question I asked you to answer, because I'm sure your answer will be perfect.
• 25:14
  SPEAKER_00: And I can plug that answer into any of the questions I've asked you.
• 25:18
  SPEAKER_00: You know, maybe I can soften Jeff's question a little bit.
• 25:20
  SPEAKER_01: Please, please, Elise, think of a question you'd like to answer and pretend that Jeff asks you that and then answer it.
• 25:27
  SPEAKER_01: Yes.
• 25:28
  SPEAKER_03: That's a really good proposition.
• 25:31
  SPEAKER_03: I think the question that Jeff most wanted to ask is, what is my process?
• 25:38
  SPEAKER_00: Yes, I think that's what he was getting at.
• 25:40
  SPEAKER_00: It sounds very familiar.
• 25:41
  SPEAKER_00: I do want to know what your process is.
• 25:43
  SPEAKER_00: And yeah, let me ask that question.
• 25:45
  SPEAKER_00: What is your process?
• 25:48
  SPEAKER_03: I'm so glad you asked.
• 25:49
  SPEAKER_03: My process begins with what is my first thought?
• 25:53
  SPEAKER_03: First thought, worst thought, right?
• 25:55
  SPEAKER_03: When you ask when you say something to me, or anyone says something to me, or around me, or anywhere where I'm expected to respond, I consider what my first thought is, my knee jerk reaction, my gut reaction.
• 26:10
  SPEAKER_03: And then I take that reaction and I run it through a filter of is this appropriate to say?
• 26:17
  SPEAKER_03: And almost always the answer is no.
• 26:19
  SPEAKER_03: So then I ask myself, well, do I want to rephrase this or reframe this?
• 26:26
  SPEAKER_03: And if I want to rephrase it, then I'm going to find a way to express that thought in a more pleasing way.
• 26:33
  SPEAKER_03: If I want to reframe it, then I'm going to rethink what my answer should be instead of the one that I had.
• 26:40
  SPEAKER_00: So let me just follow up with uh a different question, Steve.
• 26:43
  SPEAKER_01: Well, you know, Jeff, you know, Jeff, before you ask the question, I mean, think about that.
• 26:46
  SPEAKER_01: Think about the difference between rephrase and reframe.
• 26:50
  SPEAKER_01: The only difference between rephrase and reframe is SM.
• 26:54
  SPEAKER_00: I think you're right.
• 26:55
  SPEAKER_00: There you go.
• 26:56
  SPEAKER_00: Well, is it literally right back?
• 26:59
  SPEAKER_01: You know, this is like, you know, some of those skills you just don't you don't lose, you know.
• 27:02
  SPEAKER_01: You you keep them.
• 27:03
  SPEAKER_01: I digress, Jeff.
• 27:04
  SPEAKER_01: Go ahead.
• 27:04
  SPEAKER_00: So my my other question was so what is your process?
• 27:08
  SPEAKER_03: So my first reaction, and I'll go through the process with you right now.
• 27:12
  SPEAKER_03: Let's let's go step by step through that process.
• 27:14
  SPEAKER_03: Okay.
• 27:15
  SPEAKER_03: First reaction to your question, the second question is, were you even listening?
• 27:21
  SPEAKER_03: So then I take that and I decide if that's appropriate to say.
• 27:25
  SPEAKER_03: And no, it isn't because this is your podcast and your audience.
• 27:29
  SPEAKER_03: And if I said that, the consequences are beyond what I would want, right?
• 27:34
  SPEAKER_03: So then I say, Do I want to rephrase it or reframe it?
• 27:37
  SPEAKER_03: And if I reframe it, instead of saying what I was going to say, I can say something entirely different.
• 27:44
  SPEAKER_03: Or if I rephrase it, I can say something like, I'm glad that the information I'm giving is so natural to hear that you asked that question again.
• 27:55
  SPEAKER_01: So instead of saying, Hey, idiot, you just asked me that question and I answered it, you can say it, I am refreshed that you care enough to ask the same question that you just asked and I answered.
• 28:06
  SPEAKER_03: Something like that.
• 28:06
  SPEAKER_03: Absolutely.
• 28:07
  SPEAKER_03: Now, if I reframe it, instead of saying something along the lines, I can say something entirely different, like the question that I'd like to answer is, and then I didn't even bring attention to the fact that you asked me the question twice.
• 28:22
  SPEAKER_03: Instead, I go off on exactly what I want to talk about.
• 28:25
  SPEAKER_03: Yeah.
• 28:25
  SPEAKER_01: I always thought that's a great way to answer a question.
• 28:27
  SPEAKER_01: It's like, don't answer what they ask, answer what you wanted to say.
• 28:31
  SPEAKER_00: That's the name of a book we ought to write.
• 28:33
  SPEAKER_01: Oh, yeah.
• 28:34
  SPEAKER_01: I think that's a better title than what you don't know can hurt me.
• 28:37
  SPEAKER_01: Kind of book is that?
• 28:38
  SPEAKER_01: What the heck?
• 28:39
  SPEAKER_01: Anyway, well, luckily we never talked to the guy, but yeah, we'll we'll talk to him eventually.
• 28:43
  SPEAKER_01: But I digress.
• 28:43
  SPEAKER_00: But yes, that would be a wonderful book, Jeff.
• 28:46
  SPEAKER_00: I it would be a wonderful book.
• 28:47
  SPEAKER_00: The other thing, this is a question actually for Steve.
• 28:50
  SPEAKER_00: So, Steve, a little while ago, because I'm showing that I'm listening, is that Steve said the difference between refrain and rephrase?
• 28:59
  SPEAKER_00: It was rephrase.
• 29:01
  SPEAKER_00: Reframe and refrain.
• 29:03
  SPEAKER_03: Rephrase and refrain is reframe.
• 29:06
  SPEAKER_00: Reframe.
• 29:08
  SPEAKER_00: Right.
• 29:08
  SPEAKER_00: And you said the difference was S and M.
• 29:11
  SPEAKER_00: Right.
• 29:11
  SPEAKER_00: Did you say that, Steve?
• 29:12
  SPEAKER_00: Because actually, when you write the words, the difference is literally S and M.
• 29:17
  SPEAKER_00: I think that's why I said that.
• 29:18
  SPEAKER_00: Yes.
• 29:19
  SPEAKER_00: You are so smart.
• 29:21
  SPEAKER_00: I soften it.
• 29:23
  SPEAKER_00: So well, there's an E, I think.
• 29:25
  SPEAKER_00: Yeah, and there's a K.
• 29:26
  SPEAKER_00: That's not perfect.
• 29:27
  SPEAKER_00: Oh, there might be.
• 29:28
  SPEAKER_00: There might be a couple other letters.
• 29:29
  SPEAKER_01: It's close enough for improv comedy, Jeff.
• 29:31
  SPEAKER_01: You know, it really is.
• 29:32
  SPEAKER_00: Oh, oh, oh, is that what we're doing?
• 29:34
  SPEAKER_00: Oh.
• 29:37
  SPEAKER_00: Why don't you kick off the next question, Stephen?
• 29:40
  SPEAKER_00: I'm just gonna sit back and and listen for a little bit.
• 29:43
  SPEAKER_00: I'm gonna really concentrate.
• 29:45
  SPEAKER_01: So let's talk about some of the words that are better than other words.
• 29:49
  SPEAKER_01: Like we can, you know, maybe we can throw out some tough phrases.
• 29:53
  SPEAKER_02: Okay.
• 29:54
  SPEAKER_01: And you can maybe remake those or reframe those in whatever SM you want to do and make them softer.
• 30:01
  SPEAKER_01: So what a great question.
• 30:03
  SPEAKER_01: Like okay, let's start.
• 30:04
  SPEAKER_01: Let's start with easy.
• 30:05
  SPEAKER_01: Like that was stupid.
• 30:07
  SPEAKER_03: Okay.
• 30:08
  SPEAKER_03: That was stupid, could be reframed.
• 30:10
  SPEAKER_03: Well, it can be rephrased.
• 30:12
  SPEAKER_03: Let's try rephrasing first.
• 30:13
  SPEAKER_03: It can be rephrased to there's a lot of opportunity in this situation.
• 30:19
  SPEAKER_03: See, instead of saying that was stupid, you're saying that there's opportunity because there's only so much farther to go down and so much farther to go up, right?
• 30:30
  SPEAKER_03: Or you can reframe it completely.
• 30:32
  SPEAKER_03: And instead of talking about the stupidity, you can talk about something entirely different.
• 30:38
  SPEAKER_03: Like, I've forgotten my laundry in the dryer.
• 30:42
  SPEAKER_03: Reframed.
• 30:42
  SPEAKER_01: Oh gosh, Jeff, I am the I am the wizard of reframing.
• 30:46
  SPEAKER_01: Boy, somebody says something to me, I just say something completely different.
• 30:50
  SPEAKER_01: I mean, you've probably noticed that, right?
• 30:51
  SPEAKER_00: I mean, I've noticed it.
• 30:52
  SPEAKER_00: I do that all the time.
• 30:54
  SPEAKER_00: Both of you are have just left me behind.
• 30:56
  SPEAKER_00: I feel like I am, I'm just way behind.
• 30:58
  SPEAKER_00: But I'm gonna try, I'm gonna give you something I have commonly heard has been said to me, and maybe you can Jeff, there's a lot of opportunity.
• 31:05
  SPEAKER_01: There's a lot of opportunity.
• 31:07
  SPEAKER_01: A lot of opportunity, right?
• 31:08
  SPEAKER_00: Okay, and so what I've often heard was, you know, you're getting too old to have that happen to you.
• 31:16
  SPEAKER_00: When I was young, it had to do with more, you know, like potty training and stuff.
• 31:20
  SPEAKER_00: But as I got older, it it it it sort of morphed into some other things, into like more potty training, right?
• 31:26
  SPEAKER_00: Well, yeah, potty training and other things.
• 31:29
  SPEAKER_01: Remembering potty training, right?
• 31:30
  SPEAKER_01: Yeah.
• 31:30
  SPEAKER_00: Remembering potty training.
• 31:32
  SPEAKER_00: So, yes, you're a little too old for that to keep happening, I think is is the line that I kept hearing.
• 31:39
  SPEAKER_00: Any response to that, Elise?
• 31:41
  SPEAKER_03: Yeah, I think when you are speaking about how old someone is, you can replace that with you can rephrase it to maturity.
• 31:50
  SPEAKER_03: And maturity is has the connotation of being a positive thing.
• 31:55
  SPEAKER_03: Even in a phrase where you're talking about how immature someone is for their age, when you say maturity, it can mean either thing, right?
• 32:03
  SPEAKER_03: So if I call you mature, I know what I'm talking about, and everybody else knows what I'm talking about.
• 32:09
  SPEAKER_03: And even if you don't, the point gets across to the people who need to hear it.
• 32:15
  SPEAKER_00: Oh, so can I give you a list of the people who have said that to me and maybe you could educate them on the best way to talk to me?
• 32:22
  SPEAKER_00: Because I like it when you use maturity instead of other words that are not maturity.
• 32:28
  SPEAKER_01: You know, though, Jeff, maybe, maybe it's better that she works on us and then we work on those other people because otherwise we have to break, yeah, Jeff, all the people that have said you're too old for that to be happening, Jeff, we eccentric lady in the studios isn't big enough to really hold all the people that have said that to you.
• 32:46
  SPEAKER_01: You know what I mean?
• 32:47
  SPEAKER_01: I mean, I've heard gosh, I couldn't fit the people that I personally have heard say that to you in a bus, let alone in this room.
• 32:54
  SPEAKER_03: I think you're making a good point there too, Steve, because when you suggest that me teaching you and you teaching others, you're basically saying that we can propagate a message in a sharing way rather than the idea of I'm so cheap, I don't want to pay you to talk to all the people.
• 33:14
  SPEAKER_01: Right.
• 33:14
  SPEAKER_01: Well, and that that was the motivation, but I digress.
• 33:17
  SPEAKER_01: But see, see how it could work?
• 33:19
  SPEAKER_01: We can kind of get all that done for the price of one, Jeff.
• 33:22
  SPEAKER_01: That's that's pretty nice, huh?
• 33:23
  SPEAKER_00: I like it.
• 33:24
  SPEAKER_00: It's sort of like feed a fish or pay for fish to be fed.
• 33:29
  SPEAKER_01: Or call a fish sex line.
• 33:32
  SPEAKER_01: One one autumn for whatever reason, Diane had this like nautical theme.
• 33:36
  SPEAKER_01: It was it was oh, it was great.
• 33:38
  SPEAKER_01: It was wonderful.
• 33:39
  SPEAKER_01: But oh gosh, I I she remembers.
• 33:41
  SPEAKER_01: Look, she's she's chuckling over there now.
• 33:43
  SPEAKER_01: She remembers that that was a great I called a lot that fall.
• 33:46
  SPEAKER_03: I'm going to answer the question that I want to answer, and that basically is to say that in the absence of a question, I'm going to tell you something interesting.
• 33:56
  SPEAKER_03: I think it was wonderful that I'm gonna call it a happy accident was made instead of hearing reframe, R-E-F-R-A-M-E, you heard refrain, R-E-F-R-A-I-N.
• 34:09
  SPEAKER_03: And I like that so much that I'm going to begin incorporating it into my lessons because when I spoke earlier about tactfully not mentioning things, that's refraining.
• 34:19
  SPEAKER_03: So I'm going to change it to rephrase, reframe, refrain.
• 34:24
  SPEAKER_03: And those are the three things that I'm going to be teaching about.
• 34:27
  SPEAKER_03: So we've shared a process.
• 34:29
  SPEAKER_03: The happy accident of you not hearing what I was saying is resulting in me having a richer thing to teach.
• 34:38
  SPEAKER_01: Wow, Jeff.
• 34:38
  SPEAKER_01: Good job.
• 34:39
  SPEAKER_01: She not only helped us, we've helped her.
• 34:41
  SPEAKER_01: Wow.
• 34:42
  SPEAKER_01: Look at that.
• 34:43
  unknown: Wow.
• 34:44
  SPEAKER_00: I'm still gonna try to word that I was using.
• 34:48
  SPEAKER_00: It was refried.
• 34:49
  SPEAKER_00: And that was because I was just had dinner, and so it was refried beans.
• 34:54
  SPEAKER_01: Oh, you should get some of those at Appropriation Station.
• 34:56
  SPEAKER_01: They're refried, but they're not really fried, you know.
• 34:59
  SPEAKER_01: It's it's like they're kind of loose still.
• 35:01
  SPEAKER_00: So they're like, but you know, I had those, I had that re-fried beans, and then my wife and she said to me, You're getting too old to be doing that kind of stuff.
• 35:09
  SPEAKER_00: What eating beans?
• 35:10
  SPEAKER_00: Eating beans or the stuff after eating beans.
• 35:13
  SPEAKER_03: So you're so mature that beans are not appropriate to your maturity.
• 35:19
  SPEAKER_00: Wow.
• 35:20
  SPEAKER_00: Yes, I should have said that to her.
• 35:22
  SPEAKER_01: Yeah, right.
• 35:22
  SPEAKER_00: See, you're telling me I could have said that to her.
• 35:25
  SPEAKER_01: See, that makes you sound wise.
• 35:26
  SPEAKER_01: That makes you sound like you're too smart to eat refried beans.
• 35:29
  SPEAKER_01: Although, hey, re-fried beans are great.
• 35:31
  SPEAKER_01: I mean, you know, I gotta tell you tasty stuff, but that makes you sound like you're too wise because you know the impact it's going to have on you and those around you.
• 35:41
  SPEAKER_01: It could be, maybe.
• 35:42
  SPEAKER_01: I don't know.
• 35:42
  SPEAKER_01: It could be.
• 35:43
  SPEAKER_00: Wow.
• 35:44
  SPEAKER_00: I'm just bursting, I am exploding with knowledge.
• 35:49
  SPEAKER_01: Those beans, probably.
• 35:50
  SPEAKER_00: Could be those beans.
• 35:51
  SPEAKER_01: Yeah.
• 35:52
  SPEAKER_01: Well, so Elise, here's another another phrase that maybe could use some softening.
• 35:57
  SPEAKER_01: You have failed.
• 35:58
  SPEAKER_01: What's a better way to say that?
• 35:59
  SPEAKER_01: I mean, that this sounds so bad, you know.
• 36:01
  SPEAKER_01: You have failed.
• 36:02
  SPEAKER_01: Wow.
• 36:02
  SPEAKER_01: I think faith not being a sex worker.
• 36:05
  SPEAKER_03: Yeah.
• 36:05
  SPEAKER_03: Instead of saying you have failed, you could say something like, I'm so glad we had the opportunity to create a different outcome.
• 36:15
  SPEAKER_01: Ooh, wow.
• 36:16
  SPEAKER_01: And then both sides are kind of invested in a new outcome and making it better, making the change.
• 36:22
  SPEAKER_03: Indeed.
• 36:23
  SPEAKER_03: We haven't used the word you, we've used we, and I've used an I statement to say that I'm so glad that we have an opportunity to create a different outcome.
• 36:33
  SPEAKER_03: Instead of saying, Well, you totally boned that one, I can say we have the opportunity to create a different outcome.
• 36:42
  SPEAKER_01: You know, I think this is really going to help us turn the corner and really catch that MMA guy, you know, because I don't know.
• 36:48
  SPEAKER_00: He's I think you're right.
• 36:49
  SPEAKER_00: He doesn't know any of this stuff.
• 36:51
  SPEAKER_00: No, I've not that I listen to him regularly, but from what I heard, and he doesn't know, and he's he's very harsh.
• 36:58
  SPEAKER_00: I think he's he doesn't have that softness that most people want to hear, you know, that that's his shtick, you know.
• 37:05
  SPEAKER_01: That's what he like he makes money, he prides himself.
• 37:07
  SPEAKER_01: He has a soft stick, he is which could be a problem.
• 37:11
  SPEAKER_03: I think that we have the opportunity to not set you up for being pummeled.
• 37:17
  SPEAKER_00: Pummeled sounds pretty good interesting to me right now.
• 37:20
  SPEAKER_01: Oh, listen, that service, you know, Diane left, but the service is still out.
• 37:23
  SPEAKER_01: I'll I'll get you the number.
• 37:24
  SPEAKER_01: I mean, it's expensive, but you know, I mean my cards are pretty much maxed out, but maybe you could go and you know.
• 37:29
  SPEAKER_00: It reminded me of uh uh Steve, you know this.
• 37:32
  SPEAKER_00: Um about a year, year and a half ago when I was into that self-help stuff, you know.
• 37:37
  SPEAKER_00: Yeah, yeah, really deeply into that.
• 37:39
  SPEAKER_01: That oh, you've always been all about self-help, Jeff.
• 37:42
  SPEAKER_01: Always about the better Jeff, the new Jeff, the better Jeff, the new nose, the new whatever, you know.
• 37:48
  unknown: Yeah.
• 37:48
  SPEAKER_00: And I'm getting old, and I'm getting older.
• 37:50
  SPEAKER_00: And as as Elise pointed out, you know, that you know, I'm entering my Viagra years, and you know, but I found this doctor who was willing to see me and said he could help me.
• 38:00
  SPEAKER_00: And so I went to go see him, and he uh said that we're gonna perform this uh procedure on you, and as a result, we think we can solve that problem.
• 38:08
  SPEAKER_00: He said, but there will be quite a bit of swelling, and I said, perfect, that's what I'm looking for.
• 38:13
  SPEAKER_01: That's what you're looking for, right?
• 38:15
  SPEAKER_00: That's what I'm looking for, and yeah, and you know, and that was I think really what we're talking about here, isn't it?
• 38:21
  SPEAKER_01: Swelling.
• 38:21
  SPEAKER_01: Oh yeah, results, we're getting the results, yeah.
• 38:24
  SPEAKER_00: Oh, yeah, yeah, yeah.
• 38:25
  SPEAKER_00: Reframe me, reframe refraining me, refraining, refraining reframing.
• 38:30
  SPEAKER_00: Uh yes, I think that's what we were talking about.
• 38:33
  SPEAKER_00: So I just thought I would share that with you.
• 38:34
  SPEAKER_01: Maybe another phrase like we need to make a big change in your area, like thinking corporate like, you know, what see that's already on the verge of being softened language.
• 38:47
  SPEAKER_03: We need to make a big change in your area, it can mean a lot of things.
• 38:51
  SPEAKER_03: It can mean uh we're looking to fire you.
• 38:54
  SPEAKER_03: It can mean well, that's typically what it means.
• 38:57
  SPEAKER_03: But if you say we need to make a big change in your area, that's a hopeful kind of thing.
• 39:02
  SPEAKER_03: Like, here we go, making a big change.
• 39:04
  SPEAKER_03: You can soften it further by saying, I look forward to the path that we're about to travel.
• 39:11
  SPEAKER_03: Or opportunity is always a great word.
• 39:13
  SPEAKER_03: I use that one all the time.
• 39:15
  SPEAKER_03: I'm looking forward to the opportunity to improve your area.
• 39:18
  SPEAKER_01: And I'm looking forward to that wonderful moment when I watch you walk out the door with a little box with your coffee mug.
• 39:24
  SPEAKER_03: Yeah, and I that's yeah, that makes perfect.
• 39:27
  SPEAKER_03: I would probably say something too.
• 39:29
  SPEAKER_03: You have so many opportunities coming your way because unlimited.
• 39:33
  SPEAKER_03: Unlimited, unlimited opportunities that can come of that, you know.
• 39:37
  SPEAKER_03: Such as when Jeff was talking about self-help, my inclination was to say, I'm so glad you have so many opportunities to explore with helping yourself.
• 39:47
  SPEAKER_00: Oh, he sure does.
• 39:48
  SPEAKER_00: It's a schmorg sport, it's uh it's a buffet of it's like where do you start?
• 39:54
  SPEAKER_00: It's unbelievable.
• 39:55
  SPEAKER_00: I can start anywhere, I could throw a dart, you could, and start wherever that dart lands.
• 40:01
  SPEAKER_03: Sky's the limit, and there's nowhere to go but up.
• 40:03
  SPEAKER_01: Nowhere to go but up.
• 40:05
  SPEAKER_01: I'm gosh, so juiced.
• 40:06
  SPEAKER_01: That is so hopeful.
• 40:08
  SPEAKER_01: That's so positive.
• 40:09
  SPEAKER_03: That gives our show such a nice feel as compared with, say, the MMA guy who's like slugging it out and yelling at people, and you know, and I'll tell you, one of the things I love about your show is the chance of me being heard by my clients is remarkably low.
• 40:25
  SPEAKER_03: Oh, yeah.
• 40:25
  SPEAKER_03: Oh, yeah, yeah.
• 40:26
  SPEAKER_00: Yeah, there's a privacy factor here that you just can't get normally.
• 40:30
  SPEAKER_00: You certainly can't pay for it because we're not gonna pay, you know, pay you for it.
• 40:34
  SPEAKER_01: You you know though, Elise, since since I would agree that the odds of your corporate clients hearing this show are incredibly low, then doesn't that by the same token kind of free you up to say some names?
• 40:48
  SPEAKER_00: Okay, get the idea that that's a no.
• 40:52
  SPEAKER_01: She's smiling, but that's not that's not a smile like, well, yes, it does.
• 40:55
  SPEAKER_01: That's a smile like that's uh smile.
• 40:58
  SPEAKER_00: So just one more quick question, because while we're on the subject before we change the subject, is do a lot of people associate your last name with the TV show?
• 41:06
  SPEAKER_00: Like when you refer to your family, is it the partridge family?
• 41:10
  SPEAKER_03: Are you talking about Mutual of Omaha's Wild America?
• 41:13
  SPEAKER_03: It's a very old show.
• 41:14
  SPEAKER_03: It's from back when I was doing phone sex.
• 41:17
  SPEAKER_01: Yeah.
• 41:17
  SPEAKER_01: Oh, oh, I was, you know, in fact, Diane or Elise, I'm sorry.
• 41:22
  SPEAKER_01: I I would sometimes watch Wild America while I was on the phone with you, you know, and just oh boy, every time the lion got the gazelle, that you know, that's usually when I had to hang up because I I was done.
• 41:34
  SPEAKER_01: That was it.
• 41:35
  SPEAKER_00: I used to love that show.
• 41:36
  SPEAKER_00: What wasn't there a guy?
• 41:37
  SPEAKER_00: Who was the host of that show?
• 41:39
  SPEAKER_00: Was the host Marlon Perkins back in the day?
• 41:42
  SPEAKER_00: Way back.
• 41:43
  SPEAKER_00: Yeah.
• 41:43
  SPEAKER_00: Perkins.
• 41:44
  SPEAKER_00: I think that's the guy's name.
• 41:46
  SPEAKER_00: Marlon Perkins.
• 41:47
  SPEAKER_01: Marley Perkins.
• 41:49
  SPEAKER_01: And the only difference between that and his name is a P and a K.
• 41:52
  SPEAKER_01: And an S and M.
• 41:53
  SPEAKER_01: And an S and M.
• 41:54
  SPEAKER_01: Well, you know, I I didn't I didn't ask about his private life, but uh, you know, maybe I don't know, who knows, right?
• 42:00
  SPEAKER_01: Could be, could be, I don't know.
• 42:01
  SPEAKER_00: Oh, I used to love that show.
• 42:03
  SPEAKER_00: That and the Partridge family, those are my two favorite shows.
• 42:05
  SPEAKER_01: Yeah, I think it's interesting that somebody in the Partridge family, even after long after that show's off and the you know the musical stuff they did is long forgotten.
• 42:14
  SPEAKER_01: It was good to see a Partridge still doing something good out there, you know.
• 42:17
  SPEAKER_00: You know the episode where um where your sister has her nose broken by the ball.
• 42:22
  SPEAKER_00: Oh, wasn't classic.
• 42:25
  SPEAKER_03: Ah, that's right.
• 42:26
  SPEAKER_01: That was the Brady Bunch.
• 42:27
  SPEAKER_01: That was Marsha, Marsha, Marsha.
• 42:29
  SPEAKER_01: Yeah, I remember.
• 42:30
  SPEAKER_01: Oh yeah, yeah.
• 42:31
  SPEAKER_00: That was a classic episode, though.
• 42:32
  SPEAKER_00: You're not Marsha, you're at least, right?
• 42:34
  SPEAKER_00: It seems like you've gone by a number of names in this in this interview.
• 42:38
  SPEAKER_00: In this one broadcast you see to have multiple personalities.
• 42:42
  SPEAKER_00: It's phenomenal.
• 42:43
  SPEAKER_00: You know, yeah, she really she gets that would be another name.
• 42:46
  SPEAKER_00: Phenomenal.
• 42:46
  SPEAKER_00: Phenomenal.
• 42:47
  SPEAKER_00: That would be an interesting name too.
• 42:48
  SPEAKER_01: My answer to that is that's a choice.
• 42:50
  SPEAKER_01: Oh, that's a choice.
• 42:52
  SPEAKER_01: Yeah, it is a choice.
• 42:54
  SPEAKER_01: You know, uh at least sometimes in the in the improv comedy world, when somebody wants to say, You just did something really dumb on stage, they'll say, interesting choice.
• 43:05
  SPEAKER_03: That's a really good way to put it, I think.
• 43:08
  SPEAKER_03: If you say something like interesting choice, it leaves so much to the imagination, and that puts them in their head and out of the thought of harming you.
• 43:18
  SPEAKER_03: That's a it's a good defensive maneuver, if if nothing else.
• 43:21
  SPEAKER_00: I've heard that an awful lot.
• 43:23
  SPEAKER_00: And me too.
• 43:41
  SPEAKER_03: So when it's tact, it's tactical.
• 43:44
  SPEAKER_03: You are putting yourself in a better position tactically by using tact.
• 43:50
  SPEAKER_01: And you know, tactician that's such an interesting word because tactician not only has tact, but it's also got itch, which is very tactile, which is very similar.
• 43:58
  SPEAKER_01: It's a similar word.
• 43:59
  SPEAKER_01: Words are So much fun.
• 44:00
  SPEAKER_01: Oh my gosh.
• 44:01
  SPEAKER_01: And who better to talk about words with than a language softener, right?
• 44:05
  SPEAKER_00: That's right.
• 44:06
  SPEAKER_00: How how would how would you soften tactician then as a word?
• 44:10
  SPEAKER_00: Are you?
• 44:11
  SPEAKER_00: I'm thinking that we take all the T's out of it.
• 44:13
  SPEAKER_00: That would make it softer, right?
• 44:14
  SPEAKER_00: So it'd be action.
• 44:16
  SPEAKER_00: It'd be action.
• 44:17
  SPEAKER_00: Action.
• 44:17
  SPEAKER_00: It'd be action.
• 44:19
  SPEAKER_00: It would be action.
• 44:20
  SPEAKER_01: Action with doesn't that mean something?
• 44:22
  SPEAKER_01: Well, it meant something to Diane, I gotta tell you.
• 44:26
  SPEAKER_01: Yeah.
• 44:26
  SPEAKER_01: Meant something to all of us callers.
• 44:28
  SPEAKER_01: Yeah.
• 44:28
  SPEAKER_01: Oh, yeah.
• 44:29
  SPEAKER_00: Yeah.
• 44:29
  SPEAKER_00: That's being a the linguist.
• 44:31
  SPEAKER_00: I always wanted to be a linguist.
• 44:32
  SPEAKER_01: What about you, Steve?
• 44:33
  SPEAKER_01: I always thought I was, you know, and but then, you know, because my mom always said that I was really good with words.
• 44:39
  SPEAKER_01: She would say that to me, you know, late at night.
• 44:40
  SPEAKER_01: She'd say, Boy, you shouldn't have to be a good thing.
• 44:41
  SPEAKER_00: She should say that to me too.
• 44:43
  SPEAKER_01: Yeah, well, she said that to everybody.
• 44:44
  SPEAKER_01: Yeah, you know.
• 44:45
  SPEAKER_01: Yeah.
• 44:45
  SPEAKER_01: But but she really good woman.
• 44:47
  SPEAKER_01: You know, I always thought I was really good, but I don't know.
• 44:50
  SPEAKER_01: I don't know.
• 44:51
  SPEAKER_01: Maybe, maybe our use of language is part of why we haven't caught that MMA guy yet.
• 44:57
  SPEAKER_01: I don't know.
• 44:58
  SPEAKER_01: I don't know.
• 44:58
  SPEAKER_00: So speaking of Steve's mom, yeah, you don't know this, Elise, but Steve's mom is gonna have my faux dad's baby.
• 45:07
  SPEAKER_01: Yeah, you'd have to you'd have to listen to about eight different shows to really catch up with all that.
• 45:11
  SPEAKER_00: But but I guess I guess what I'm looking for here is when that baby comes out, it's probably not gonna be a baby that's gonna end up like on a on the partridge family or something, you know.
• 45:22
  SPEAKER_00: It's probably not gonna be a great looking baby.
• 45:25
  SPEAKER_00: Well, how would I say that in a way that would not offend either Steve's mom or my faux dad?
• 45:33
  SPEAKER_01: So wait, so wait, you're saying that my soon-to-be brother or sister is gonna be And my brother and my brother?
• 45:39
  SPEAKER_01: Well, you're faux brother.
• 45:41
  SPEAKER_01: You're faux brother, because that's not real, Jerry, that's faux j'ai yeah.
• 45:43
  SPEAKER_00: So ugly is uh sounds like a harsh word.
• 45:46
  SPEAKER_03: Is there another word that's an opportunity to reframe with an M reframe?
• 45:52
  SPEAKER_03: Reframe uh S N M again phrasing the words that baby is ugly.
• 45:58
  SPEAKER_03: Instead, you can reframe what you're saying and say something along the lines of all babies are beautiful, all the other babies are beautiful, no, all babies are beautiful because almost all babies are beautiful is that that ugly baby belongs to a greater set of things that are all beautiful and therefore is beautiful.
• 46:20
  SPEAKER_03: You're creating a larger group that this baby belongs to because all babies are beautiful, so being a baby has to be beautiful.
• 46:27
  SPEAKER_03: I've reframed instead of rephrasing by saying all babies are beautiful, and and the person who receives that that comment, that feedback hears that their baby is beautiful, even though that's not exactly what I'm thinking.
• 46:41
  SPEAKER_01: Oh well.
• 46:42
  SPEAKER_01: So, what what what's the appropriate age for like the beautiful cutoff?
• 46:46
  SPEAKER_01: If all babies are beautiful, is it like two?
• 46:48
  SPEAKER_01: Is it 10?
• 46:49
  SPEAKER_01: Is it what's the age where you can say, you know, lots of kids are beautiful, but this one's not, you know what, you know, you know, yeah.
• 46:55
  SPEAKER_03: You're mature enough to know.
• 46:57
  SPEAKER_01: Oh, she's good, Jeff.
• 46:59
  SPEAKER_00: Well, she's mature enough too.
• 47:00
  SPEAKER_00: She's 90 years old.
• 47:01
  SPEAKER_00: She's gonna have a baby.
• 47:03
  SPEAKER_00: Yeah, my mom's 90.
• 47:04
  SPEAKER_03: Most 90-year-olds can't have babies, but I and instead of saying you're too old to have a baby, you can say something like, Hey, is that baby gonna come out like an adult?
• 47:13
  SPEAKER_01: You know, fun fun news to say that at least I was talking to my mom last night.
• 47:17
  SPEAKER_01: We were having a few drinks, you know, because she's you know, she's not gonna stop.
• 47:20
  SPEAKER_01: I mean, pregnant or not, yeah, yeah, for sure.
• 47:22
  SPEAKER_01: You know, so we were having a few drinks, and uh I I said, you know, wouldn't it be funny since you're 90?
• 47:28
  SPEAKER_01: Wouldn't it be funny if the baby is like 50?
• 47:32
  SPEAKER_01: You know, I mean, I yeah, wild would that be?
• 47:34
  SPEAKER_01: She actually she I don't know, she didn't she threw a drink at me.
• 47:37
  SPEAKER_01: She didn't like it, it's probably the hormones, you know.
• 47:39
  SPEAKER_00: But all babies look like they're old men, it's absolutely don't they kind of yeah?
• 47:43
  SPEAKER_00: So I mean, in this case, it would just be an old man that would come out, so it would look the same, you know?
• 47:49
  SPEAKER_00: It would.
• 47:50
  SPEAKER_03: Gosh, so I wonder if it'll look like us, your tactical advantage is in being able to duck.
• 47:57
  SPEAKER_01: Well, I learned early on that's you gotta have a flexible neck, yeah.
• 48:01
  SPEAKER_01: It's because stuff is flying, yeah.
• 48:03
  SPEAKER_00: Unless it's a soft blow, uh then you don't have to duck.
• 48:06
  SPEAKER_01: Well, that was Diane's Diane was good at that.
• 48:08
  SPEAKER_01: I gotta tell you about that.
• 48:10
  SPEAKER_01: That's a whole different story, but I think well, this has been fascinating.
• 48:14
  SPEAKER_00: I feel like we have explored this topic from one end to the other.
• 48:18
  SPEAKER_00: And when I say one end to the other, I'm talking about with me, it was physically one end to the other.
• 48:23
  SPEAKER_01: Yeah, because the softening was really needed a it was it was a misunderstanding.
• 48:27
  SPEAKER_01: It was the softening kind of went to the wrong end, it went to the wrong end.
• 48:30
  SPEAKER_01: It was, it was you wanted it at the other end, but it went to the other end.
• 48:34
  SPEAKER_00: Yeah, it was I just want to document this for the show.
• 48:37
  SPEAKER_00: That's not what I was talking about.
• 48:39
  SPEAKER_00: Yeah, not my issue, purely uh a laxative kind of situation that I was really referring to.
• 48:47
  SPEAKER_00: I I don't have that problem since I had that doctor do that procedure.
• 48:50
  SPEAKER_01: Well, well, you need to tighten up that lax situation there, pal.
• 48:53
  SPEAKER_01: I gotta tell you.
• 48:54
  SPEAKER_01: Uh, what would be a softer way to say that is like you have unlimited opportunities to tighten up that lax situation.
• 49:02
  SPEAKER_03: Absolutely.
• 49:03
  SPEAKER_03: That's a choice.
• 49:05
  SPEAKER_01: I feel like I'm back on stage.
• 49:06
  SPEAKER_01: My goodness.
• 49:07
  SPEAKER_01: Yeah.
• 49:08
  SPEAKER_01: Well, great.
• 49:08
  SPEAKER_01: Gosh, you know, I think I think they are just about to kick us out of here of uh eccentric Lady Land Studios, but Elise, thank you.
• 49:15
  SPEAKER_01: I think you've really helped us.
• 49:16
  SPEAKER_01: And I think, Jeff, I think if we apply what she taught us tonight and what she taught all our listeners, I think that will take us that one step beyond that we need to go.
• 49:28
  SPEAKER_00: You know what I mean?
• 49:29
  SPEAKER_00: I do, Steve.
• 49:30
  SPEAKER_00: Although you seem to be cutting us off a little prematurely.
• 49:33
  SPEAKER_00: It looks to me like we've got plenty of time to keep talking and to pound this topic even further.
• 49:41
  SPEAKER_00: And I think we can beat it into its softness, you know, make it soft, make it soft like you tenderize me.
• 49:48
  SPEAKER_01: Pounding the fillets, like we were talking the other day, pounding the fillets.
• 49:51
  SPEAKER_01: Yeah, I had a nickel.
• 49:52
  SPEAKER_01: And it's it's an engineer, Jeff.
• 49:54
  SPEAKER_01: I stood up.
• 49:55
  SPEAKER_01: I thought, oh, he's gonna throw us out.
• 49:56
  SPEAKER_01: But no, I look at the clock, it's like, no, no, we're good.
• 49:58
  SPEAKER_01: We're good.
• 49:59
  SPEAKER_00: On the other hand, Steve, maybe it is a good time to end the show.
• 50:03
  SPEAKER_00: I feel wishy-washy about this in so many ways.
• 50:06
  SPEAKER_00: I think Sarah, Sarah, do you agree that maybe we should end this show now?
• 50:12
  SPEAKER_03: I think it's a wonderful thing that you feel so comfortable calling me so many names.
• 50:18
  SPEAKER_00: Oh, and you don't even hear the ones we call you behind your back.
• 50:22
  SPEAKER_01: Well, I think I think Naomi has really has really taken your misnaming her very well.
• 50:27
  SPEAKER_01: I think she's just handled it nicely, and and I think it's very is is giving you a soft response that she would like to be called her name.
• 50:36
  SPEAKER_03: All of your listeners would appreciate if you called me by my name.
• 50:41
  SPEAKER_03: Also, all of your listeners may want to form a basketball team.
• 50:46
  SPEAKER_01: Well, we'd need a couple more.
• 50:47
  SPEAKER_01: Yeah, we want a couple more, but but yeah, I that's a good idea.
• 50:51
  SPEAKER_01: Maybe we could do like a handball tournament or something, it'd be a one one seed handball tournament, but you know, it'd be it could we couldn't do double elimination because you know you need more people for a double elimination, right?
• 51:03
  SPEAKER_00: Yeah, I'm really good at handball, Steve.
• 51:06
  SPEAKER_00: Yeah, well, that's what I hear.
• 51:07
  SPEAKER_00: As long as we're sharing.
• 51:08
  SPEAKER_00: So, Steve, yeah, I I don't know why we're still doing this.
• 51:11
  SPEAKER_00: I thought we have to end this at some point, right?
• 51:13
  SPEAKER_01: Okay, now he's standing back up again.
• 51:15
  SPEAKER_01: Okay, this this could be real.
• 51:17
  SPEAKER_01: This could be real.
• 51:17
  SPEAKER_01: All right, yeah, you know, I'll tell you what's a good, you know, at least before we end the show, what's a good way for me to tell that engineer that I don't like him?
• 51:26
  SPEAKER_01: I do not like this guy.
• 51:28
  SPEAKER_01: He's just it taunts us every show.
• 51:30
  SPEAKER_03: Every show, this guy taunts us.
• 51:32
  SPEAKER_03: It would make me so happy to find you other employment opportunities.
• 51:36
  SPEAKER_01: Oh, hey, Mr.
• 51:39
  SPEAKER_01: Engineer, this I know okay, you got your headphones off, but I know it's playing back in that room.
• 51:45
  SPEAKER_01: It would make me so happy to see you work anywhere else.
• 51:49
  SPEAKER_01: I think you're a natural for appropriation station, if you know what I mean.
• 51:52
  SPEAKER_01: I should have softened that a little bit.
• 51:54
  SPEAKER_01: You have unlimited opportunities elsewhere.
• 51:57
  SPEAKER_00: Uh well, when you're softening things to other people, Steve, it has an effect on me.
• 52:01
  SPEAKER_00: I feel like it's sort of secondhand softening.
• 52:05
  SPEAKER_00: Is that a term?
• 52:06
  SPEAKER_01: That'd be more like a faulty softening, you know, fabric in the fabric of the fabric of life.
• 52:13
  SPEAKER_03: Another way of rephrasing language softener would be someone who blows smoke, right?
• 52:19
  SPEAKER_03: So it is secondhand like a secondhand smoke, yeah.
• 52:22
  SPEAKER_00: Well, I think we certainly turned the tide on this softening.
• 52:27
  SPEAKER_01: It's the only product I can think about that's that doesn't cleaning, and we've we've done it with joy, joy and and elise too, or whatever her name is.
• 52:36
  SPEAKER_03: I've got a bounce.
• 52:38
  SPEAKER_03: So well, listen, thanks.
• 52:42
  SPEAKER_01: Elise, thanks for coming in.
• 52:44
  SPEAKER_01: Hopefully, well, yeah.
• 52:46
  SPEAKER_01: We may come back and talk to you again because we will.
• 52:48
  SPEAKER_01: I'm thinking we're gonna need a refresher course because you know we're we're not good students, and you know, and and this this topic could could stand another hour.
• 52:57
  SPEAKER_00: I think if we had one more hour, I think we could really get our money's worth out of this considering we're not paying two hours, two more hours, two hours for sure.
• 53:05
  SPEAKER_00: Two hours.
• 53:06
  SPEAKER_00: I think that would be great.
• 53:07
  SPEAKER_03: So that was the negotiation.
• 53:10
  SPEAKER_01: Ah, okay.
• 53:11
  SPEAKER_01: Gosh, at least we will hopefully talk to you again soon.
• 53:14
  SPEAKER_01: And Jeff, I will see you on another show.
• 53:16
  SPEAKER_01: I I promise.
• 53:18
  SPEAKER_02: Yeah, crunching and hooking our way.
• 53:22
  SPEAKER_00: Thank you so much.
• 53:23
  SPEAKER_00: All right, thank you.