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Here’s to Plain Speaking and Clear Understanding
Guest attorney Ruth Carter is nothing if not transparent. A client’s failure to plan should not be a cause for crisis to an attorney!
Carter talks openly and honestly with host Adriana Linares about being clear with clients. Tell them your rates up front, even put them on your website. And set “rush rates” for any work that suddenly pops up, it sets expectations and encourages clients to think ahead and plan accordingly. Is your firm incorporating “rush rates” into client contracts?
Plus, we have a special upcoming mailbag edition on Office 365 and all things Microsoft. Got a question?…
The skinny
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