Latest / Networking Unleashed: Building Profitable Connections / Networking Unleashed: S1E57 An Interview with Ilia Jakel and Michael A Forman, Public Speaker
Transcript
- 0:17Welcome back to Networking Unleashed, Building
- 0:20Profitable Connections. I'm your host, Michael
- 0:24Foreman, speaker, strategist, and firm believer
- 0:27that connections is the currency of leadership.
- 0:31Today's episode dives into something every leader,
- 0:35entrepreneur, and changemaker is facing right
- 0:38now, the evolving challenges of leadership in
- 0:42a rapidly shifting workforce. From employee engagement,
- 0:47and cultural shifts to remote dynamic and generational
- 0:51differences. It's no longer just about managing
- 0:54people. It's about meaningful connecting with
- 0:58them. My guest today brings deep insight into
- 1:02the modern leadership experience and how intentional
- 1:05networking can be to unlocking trust, collaboration,
- 1:10and long -term impact. If you're leading a team,
- 1:14growing a company, or building influence in your
- 1:17space, this conversation will challenge and inspire
- 1:21you. Ilya, I want to welcome you to the podcast.
- 1:26I want to thank you for your time because you
- 1:30have such a vast background. Would you mind introducing
- 1:33yourself and telling us a little bit about your
- 1:36background? Absolutely. I just want to say thank
- 1:40you. I'm very honored to be part of this podcast.
- 1:43And I'm Ilya Jekyll. I'm the founder of Sharpen
- 1:46Leadership. Our mission is very simple but powerful.
- 1:51We want to equip business professionals, leaders,
- 1:55and entrepreneurs with the skills, the tools,
- 1:59and the insights so that they can become great
- 2:01leaders regardless of their job title. I have
- 2:05over 20 years experience in the pharmaceutical
- 2:09and healthcare industry. So my experience is
- 2:13in business, leadership, and marketing. I'm also,
- 2:17besides being a trainer, I'm also a speaker.
- 2:20I like to bring my experience to conferences
- 2:24and events, sharing stories that can empower
- 2:28the audience. So that's in the nutshell, my background.
- 2:33Thank you for that. And let's just dive right
- 2:37into the questions. And first question. What
- 2:41are the most pressing challenges leaders face
- 2:44in today's rapidly changing workplace? There
- 2:50are multiple factors that are impacting leaders,
- 2:56but I'm just going to focus on three challenges
- 2:59that I'm seeing repeatedly with some of my clients.
- 3:02And the first one is managing highly talented
- 3:06teams, okay? It can be both exciting and challenging,
- 3:11but especially when team members' expertise surpasses
- 3:18sometimes the leader's, it can certainly create
- 3:22some insecurity in the leader and also make it
- 3:26more difficult to lead with confidence. Also,
- 3:31talented individuals, they tend to have higher
- 3:34expectations. They are strong. They have strong
- 3:37opinions. And they need somebody that can lead
- 3:40them effectively. And leading these kind of teams,
- 3:45it requires a balancing act. The leader needs
- 3:49to give them guidance, support, but at the same
- 3:52time, give them autonomy. The leader in this
- 3:56nowadays is mostly like a facilitator where they
- 4:01communicate the vision, the expectations, but
- 4:04then and the outcomes they want. But then they
- 4:06step back and allow the team to take ownership
- 4:10of their work and the process. And this is important
- 4:14because this type of high talented individuals,
- 4:18they. perform better when they are motivated
- 4:22and they embrace then collaboration instead of
- 4:26competing and they bring their best to the table
- 4:29when you give them that autonomy. The second
- 4:33I will say is the fear of failure, especially
- 4:36in high pressure situations that most leaders
- 4:41experience today. But this is fear of failure,
- 4:45something that we all going to experience sometime
- 4:48in our career is how we respond to that fear
- 4:52that will show our true leadership. OK, so fear
- 4:57can be very paralyzing and detrimental. for the
- 5:01leader, for the team, and the organization. So
- 5:03let me give you an example of how it usually
- 5:06tends to show up. Let's say there is a leader
- 5:09that is leading this multi -million dollar project,
- 5:13okay? If the person becomes paralyzed by the
- 5:18fear, that leader will start trying to micromanage
- 5:22every aspect of their project and their team,
- 5:26which instead is going to be detrimental, right?
- 5:30And instead of second guessing, he also heard
- 5:33decisions and actions. So on the other hand,
- 5:38you have the leader that understands that fear
- 5:42is a natural part of doing business. And they
- 5:45reframe that fear into opportunities to learn,
- 5:51to grow, to be resilient. And that's what I will
- 5:55tell you about the fear of failure. It's how
- 5:57you respond. The third one, I think, is the most
- 6:01challenging of all and is navigating uncertainty.
- 6:06The best leaders are the ones that will build.
- 6:11They understand that ambiguity is part of business
- 6:14nowadays. You can never have completely full,
- 6:18100 % all the facts, but they build trust and
- 6:22they rally their team around their vision. so
- 6:27they are not following them because they have
- 6:28all the answers but they are following them because
- 6:31they believe and they trust that leader and that's
- 6:36one of the best ways to navigate the complexity
- 6:40in today's business yes very good and you hit
- 6:44on so many marks that I speak about between networking
- 6:48and leadership and the difference between leadership
- 6:51and being a boss. And it just you encompassed
- 6:55everything very well. I want to thank you for
- 6:57that. Let's change this around a little bit.
- 6:59How has the shift to remote work affected leadership
- 7:03strategies and team dynamics? Can you repeat
- 7:07that question? How has the shift to remote work
- 7:11affected leadership strategies and team dynamics?
- 7:15How the shift from working in an office to remote
- 7:24and how it affected the leadership and the team
- 7:28dynamics itself. Oh, yes. It's absolutely, it
- 7:31has changed because before everybody was in one
- 7:36place. Now the leader is completely different.
- 7:40The leader has to understand that they have to
- 7:42trust those people or that. They are accountable.
- 7:45They have to be accountable for what they do
- 7:47in their own space at a home where they are working.
- 7:50So it modernized everything like right now what
- 7:54we're doing in Zoom. We used to use Zoom for
- 7:58certain meetings, but now you can see that Zoom
- 8:00is done for everything. We can have chats and
- 8:04people in different rooms. And so everything
- 8:07is being modernized. I believe that. Just working
- 8:12from home, it can have some benefits, but also
- 8:16can be detrimental to that team dynamics. Do
- 8:21you believe that a team should get together face
- 8:27-to -face once a week, once a month, once a quarter,
- 8:31something like that? You know, that's hard to
- 8:34tell because it depends the team, it depends
- 8:36the manager. But I think some face -to -face
- 8:39interaction is important to continue to build
- 8:43that collaboration and that relationships they
- 8:48have. You also know this. When you do an event
- 8:53face -to -face with people, it's completely different
- 8:56from when you do one through Zoom. The interactions
- 9:00are different. So, yes, I think that human touch
- 9:03is important. Yeah, exactly. That's what I talk
- 9:09about when I go on the road, because you need
- 9:12the vibe of the person. You need the vibe of
- 9:15the room. You get a whole different feeling than
- 9:18when you're just... having a Zoom conference.
- 9:20Okay, but what innovative networking approaches
- 9:24are leaders using to boost employee engagement
- 9:28and retention? Some of the tips that I can tell
- 9:33you about networking is most of these leaders,
- 9:37they not only do things and dynamics inside the
- 9:42workplace, but also in a more relaxed environment,
- 9:46okay? But for me, networking is investing in
- 9:52the future of your business and your career.
- 9:56It really shifts the trajectory of a business
- 10:00and a career. And for me, it's very important.
- 10:05And when I was leading some of these teams, for
- 10:08me, it was very important that we go outside
- 10:11of the workplace. That's when you really get
- 10:13to know. different people. There are so many
- 10:17things that sometimes we don't know from the
- 10:19people that we are leading. So golf is wonderful.
- 10:22They do a lot of golf. They do a lot of boot
- 10:24camps. And inside the work is when you do meetings,
- 10:28I think the leaders that are very effective are
- 10:31the ones that talk less and listen more. Very
- 10:35good. Yes. I believe that as well. How are leaders
- 10:39leveraging diverse networks? to create more inclusive
- 10:44work environments? That's a hard one to answer.
- 10:49I think one of the things to be inclusive, okay,
- 10:52to especially when you're making very high profile
- 10:57decisions, it's not just about collecting data,
- 11:00but if you have a team that is diverse, they
- 11:04can bring in. And when I say diverse, I said
- 11:08not just of race, but I think experience. And
- 11:13everybody have different experience, different
- 11:15expertise. And that's what I'm talking about,
- 11:17bringing diversity. But when you as a leader
- 11:22need to make a decision, you should bring your
- 11:26team to brainstorm with you to bring their ideas
- 11:29and share their perspective. Because then even
- 11:33though they are not making the decision, you're
- 11:35giving a better perspective to that leader. And
- 11:39those are great leaders when they are able to
- 11:41include the diversity in their team. I believe
- 11:46that. And I believe it's more effective when
- 11:50you're doing it in person rather than through
- 11:52Zoom. Because there's no other distractions.
- 11:55There's nothing else. You can just concentrate
- 11:57on work. But that was a very good answer. Let's
- 12:01go to a crisis management question. Can you share
- 12:04an example of how effective networking helped
- 12:08you navigate a leadership crisis? Wow, that's
- 12:13a good one. For example, when you're navigating,
- 12:17wanting to keep, let's say, wanting to keep your
- 12:20team motivated during a disruption, a big disruption
- 12:24could be layoff. It can be a merger, okay? So
- 12:30what these... leaders that are very effective
- 12:34is that they're very transparent they they meet
- 12:39with their team they're very transparent to what
- 12:42is happening yes there is a reorganization yes
- 12:45there is a layoff but they know they have them
- 12:49they are The ones that you can tell right away
- 12:52because they believe and they focus on the human
- 12:56side of business. They focus on their team, okay?
- 13:00And those leaders, they open the channels of
- 13:03communication with their team. They are able
- 13:06and they are empowered to bring their concerns.
- 13:09But at the same time, they redirect them to move
- 13:14forward. And to keep them motivated and focused
- 13:18on what they can control. Because there are certain
- 13:22things that nobody can control, and especially
- 13:24in a layoff and in the organization. But these
- 13:30kind of leaders, they are wonderful at understanding
- 13:33the concern, be transparent with them, and guide
- 13:37them. Good, very good. How important is mentorship?
- 13:43in developing future leaders and how can networking
- 13:47facilitate this? I believe in mentorship. I personally
- 13:52have a couple of different mentors that actually
- 13:58their help was incredible and how they open opportunities
- 14:04was something that I could have never. imagine
- 14:07without them. Your mentors are the ones that
- 14:10if they are part of the organization or outside,
- 14:14they can give you that perspective. They are
- 14:17the ones that advocate for you when you are not
- 14:20in the room with the decision makers. Also, they
- 14:23are a great resource because what I'm seeing
- 14:26is a lot of the first -time leaders that sometimes
- 14:32they have questions and they don't know exactly
- 14:35what to do, but they don't want anybody to know
- 14:38because they don't want to look like they don't
- 14:42have it together. So mentorship plays an important
- 14:46role in that. One thing I've been developing
- 14:50is that once or twice a year, and I do this sometimes
- 14:54internationally through Zoom, of course, through
- 14:57Zoom, but I gather people that are pretty much
- 15:02at the same level of experience. And they have
- 15:05to sign a contract that whatever is discussed
- 15:08in there stays there. So these leaders can bring
- 15:13their concerns, their challenges, their different
- 15:16situations with people that are in the same,
- 15:20have the same amount of experience. And they
- 15:23can brainstorm together. And some of them already
- 15:27have passed through that kind of situation. They
- 15:29can facilitate insight. So it's very, it's amazing
- 15:35to see the weight of their shoulder coming off
- 15:39and the insight and the tools that they get from
- 15:42that. And that when they finish that mentorship,
- 15:46they can go back and apply what they have learned
- 15:49in their situation. Because these are situations
- 15:53that hit home. For them, because it mirrors some
- 15:57of the things, situations and challenges that
- 16:00they are facing on the job and in their role.
- 16:03That's exactly correct. And one thing you have
- 16:06to realize is that no matter what part of the
- 16:09spectrum you're in, it's like I coach, I have
- 16:14people that I coach, I mentor, but I have a mentor
- 16:19as well. So it keeps going up the chain. So I
- 16:22may have the answers for. my people but i still
- 16:26have questions for my mentor so it goes it works
- 16:30both ways and it's very much needed because i
- 16:34think that people can't get ahead of where they
- 16:37are without their mentors absolutely we all don't
- 16:42have all the answers and the person that tell
- 16:43you they have them all oh because i don't think
- 16:46there is one that can tell you they have all
- 16:48the answers so yes I have had throughout my career
- 16:52different mentors and they have been critical
- 16:56for my continue to advance in my career and also
- 17:00as a professional. Yes, yes, absolutely, absolutely.
- 17:05How is technology changing the way leaders network
- 17:10and build relationships within their organizations?
- 17:15That's a difficult one to answer, but... For
- 17:19example, we need to keep with the times, okay?
- 17:24Because if a leader is not keeping with the times
- 17:28and understanding, technology is changing so
- 17:31fast. Look right now with AI. AI is not just
- 17:35for typing and retyping, it's for videos. It
- 17:40does everything for you. So there are great benefits
- 17:45to that, and there might be some things that...
- 17:48you have to be mindful of. I, for myself, try
- 17:52to keep with the technology, okay? Especially
- 17:56for your teams. If you have teams that are in
- 18:00one space, that's a little bit different. But
- 18:03when you have teams that have hybrid jobs that
- 18:06they were most of the time either at home and
- 18:09only a few days out of the thing, you need to
- 18:11have the technology to be able to communicate
- 18:14the projects. For everybody to, if they are doing
- 18:19one project, but everybody has a different part
- 18:22of the project, they have to have the technology
- 18:24and the system to everybody to be synchronized.
- 18:28One great tool that is Asana, it helps, it's
- 18:32a system that helps you to connect with your
- 18:35team to see where everybody is in their project.
- 18:39So it gives you overview. So technology, it can
- 18:42be a blessing, but it depends how you use it.
- 18:45Absolutely. Very well said, because I truly believe
- 18:49that it is a tool in your tool belt. And if you
- 18:53use it correctly, it will be magnificent. If
- 18:56you don't use it correctly, it's like, why bother
- 18:59having it in the first place? But very well said.
- 19:02Let's go a little bit to work -life balance.
- 19:05How are leaders addressing work -life balance
- 19:08issues while maintaining the strong professional
- 19:11network? It's like I said, you need to be sensitive
- 19:16and you need to be focused on the, for me, I
- 19:19always focus on the human side of business because
- 19:23to reach any goals, to reach any results, your
- 19:28team, your human employee, your employees come
- 19:31first. Without them, there is no business. Okay.
- 19:35So to me, I, I, I tried when they comes with
- 19:40situations, especially My female leaders, they're
- 19:46not only leaders, but they also are moms. And
- 19:52sometimes the stress of work and at work, that
- 19:56combination can be difficult and very challenging.
- 20:00So I try to be empathic, use the emotional intelligence
- 20:06and be empathic, putting myself in that person's
- 20:10situation and try to listen. But that doesn't
- 20:13mean that all the time I'm going to agree with
- 20:17them. Sometimes there are decisions that are
- 20:21hard decisions that you need to make. But I always
- 20:27try to be empathic and try to really listen and
- 20:31try to do what I can to help that individual
- 20:35so that they can actually balance their work
- 20:39with their home. I used to be a business owner,
- 20:44pizzerias, restaurants, things like that. And
- 20:48I know the value of the employees and you have
- 20:51to keep them happy because if they're not happy,
- 20:55then how can you expect them to make your customers
- 20:58happy? But you have to draw that line saying,
- 21:02look, I understand what you're going through.
- 21:04I can give you this little bit of leeway. But
- 21:07you have to understand that I have a business
- 21:09to run and this has to be done a certain way.
- 21:11So you're right. You have to feel where that
- 21:14line is, draw it and just see where it goes.
- 21:17But again, that was very good. What metrics do
- 21:20you use to measure the impact of leadership initiatives
- 21:24on workforce productivity and satisfaction? Let's
- 21:30say that I trained a group of leaders in our
- 21:33organization or even business professionals,
- 21:35right? The first thing is we start with a baseline
- 21:40of how they were doing prior to a training and
- 21:45getting new skills or even modifying and gaining
- 21:49more insight on the ones that they have. After
- 21:53that, we work with the organization to see how
- 22:00immediately they were able to apply what they
- 22:04learned, and if they are able to make a sustainable
- 22:08transformation in their jobs, in their role,
- 22:12and affecting their department. And they can
- 22:15do that by looking at the collaboration, if the
- 22:21collaboration and morale increase. They can look
- 22:24at performance by seeing how it has increased
- 22:28the performance, the innovation also. Because
- 22:32one of the main things that most of this organization
- 22:35is they are struggling sometimes to innovate.
- 22:38How do you get that team motivated to innovate?
- 22:41So all these things, once you give them the tool,
- 22:44the insight, and a space where they have room
- 22:47to experiment, learn, and grow, they're able
- 22:51to put all that together in their role. And then
- 22:53the organization immediately, you can start immediately
- 22:56seeing those results. But more than anything,
- 23:00what they want is that. sustainable transformation
- 23:03because a lot of places they said we have an
- 23:06inside training programs but the problem is they
- 23:10haven't seen a sustainable transformation with
- 23:13us they do because when you immerse these people
- 23:18in situations that they face on the job but sometimes
- 23:23their skills is not there yet, and you need to
- 23:26equip them, and you give them tools and insight,
- 23:30and now they are able to come back and use what
- 23:33they have learned, then that's something that
- 23:36is going to be sustainable. Because now they
- 23:39learn it. So those are some of the things. And
- 23:42of course, there are many tests that you can
- 23:45give before and after, metrics that you can give
- 23:48before and after, and depending on the organization
- 23:51and what they want to use. I hope that answer.
- 23:54It really does. It really does. And let's just
- 23:58bring this full circle. Let's talk a little bit
- 24:01about the future. How do you see the role of
- 24:03leadership evolving in the next five to 10 years?
- 24:07And how will networking play a part in this evolution?
- 24:11What I see is the leadership is going to be more
- 24:16about becoming shifting and evolving to be facilitators.
- 24:21not an influencing, not about the title that
- 24:26you have or the authority that you have. Networking
- 24:30is huge. Let me give you an example. When I first
- 24:35started building my career, I became really intentional.
- 24:39And this is what I advise to all my clients.
- 24:42Be intentional when you are collaborating in
- 24:46initiatives and in projects in your organization.
- 24:50And not just with your team, but across departments.
- 24:54Because when you're networking and connecting
- 24:57with people of different departments, your visibility
- 25:00increases. Your access to the leadership and
- 25:06the decision to make it is all of a sudden expanded.
- 25:10So when a promotion is coming up, when you...
- 25:15A new opportunity is rising. Guess what? Those
- 25:18that have more visibility and showing their leadership
- 25:22are the ones that come top to mind, right? They
- 25:27are the ones. And in networking, that is gold.
- 25:30Because you're the one that's going to have access
- 25:35to opportunities, access to resources, and everybody
- 25:40started to see you differently. So networking
- 25:46is huge for building a career, as well as launching
- 25:50and expanding your business. There was a time
- 25:54that I moved from California to Illinois, right?
- 25:58So I knew I had great, solid experience and a
- 26:02wonderful resume, but I knew it wasn't enough
- 26:05for me to move to a new state just by going to
- 26:12maybe Lincoln. and sending some requests, right?
- 26:17Connecting requests blindly and then expecting
- 26:19that that was going to work. It is very daunting
- 26:23and it's ineffective. So what I did, I rallied
- 26:26the network that I have in California and I have
- 26:30very open conversations to them. And I told them,
- 26:32hey, I want to move to Illinois and these are
- 26:36my aspirations and the two industries that I
- 26:38was interested. What happened is I asked also
- 26:42one question, and it's who do you know in Illinois
- 26:46that I should meet? That conversation opened
- 26:51access to doors that I could have never done
- 26:54alone. It was incredible. I have warm introductions
- 26:59to business professionals in Illinois, and that
- 27:04actually turned into direct job offers. That's
- 27:10how powerful your network is. That's how powerful
- 27:14it is. That's the name of the game. The networking
- 27:17is gold. It's your go -to. It's your everything.
- 27:21I believe that networking is the basis of every
- 27:25business. Absolutely. Any business that they
- 27:30want to, any person that wants to launch a business,
- 27:32expand a business, they need to understand that
- 27:36it's more than selling. OK, focus on connecting
- 27:41and building those relationships with your customer,
- 27:44your vendors, your community, because when it's
- 27:48time to buy a service or a product, they only
- 27:52do it. People only do it with people they trust
- 27:55and who have been connected to. They feel connected.
- 27:59If they know you, if they like you and trust
- 28:02you, then they'll do business with you. So that's
- 28:05the mantra. of networking. Ilya, I have to tell
- 28:09you, this was a great conversation. You're a
- 28:12great guest. And if anybody wants to get hold
- 28:16of you, whether they want to be coached, ask
- 28:18a question, or see what they can do with their
- 28:21job, how can they reach you? Sure. They can go
- 28:24to my website, Sharpen Leadership, or they can
- 28:28go to my LinkedIn profile, Ilya Jacob, J -A -K
- 28:34-E -L. And they can connect with me. Very good.
- 28:39Outstanding. So thank you so very much for coming
- 28:42on the podcast today. Thank you for having me.
- 28:46Well, hold on, folks. Don't go anywhere. Let
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- 29:58-U -P -K -I -D -S .org. Well, that's a wrap,
- 30:05folks. A huge thank you to our special guests
- 30:08for sharing such incredible insights today. And
- 30:12of course, a big shout out to you, our amazing
- 30:15listeners, for tuning in and spending your time
- 30:18with us. Remember, networking isn't about being
- 30:22perfect. It's about being present. So take what
- 30:25you've learned today, get out there, and make
- 30:28some meaningful connections. If you enjoyed this
- 30:31episode, don't forget to subscribe, leave us
- 30:34a review, and share it with someone who could
- 30:36use a little networking inspiration. Let's keep
- 30:40the conversation going. You can find me on Apple,
- 30:43Spotify, YouTube, or my website, Michael. Remember.
- 30:48Until next time, keep practicing, keep connecting,
- 30:52and keep building those relationships. This is
- 30:55Michael A. Foreman signing off. Take care and
- 30:58happy networking.